Citadines Ashley Hong Kong
Studio - Bedroom Citadines Ashley Hong Kong
Lobby Citadines Ashley Hong Kong
Lobby Citadines Ashley Hong Kong
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7.6
Very good
/10
(2375 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Consulate of Maldives60 m
  • Canton Road90 m
  • Travellers' Home110 m
  • Swindon Books110 m
  • Silvercord110 m
  • Ocean Sky Divers110 m
  • The Sun Arcade120 m
  • Curio Alley130 m
  • KS Ahluwalia & Sons130 m
  • T Galleria Hong Kong, Canton Road140 m
  • Free Wi-Fi

    Citadines Ashley Hong Kong

    18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong, Hong Kong, - See map
    "Pros - convenient, MTR is near, lot of shopping malls and restaurants around the place."
    MEILING - 01 January 2019
    Exceptional reputation
    Recommended by 89% of guests
    Very good comfort
    7.6 room quality and comfort
    • 230 meters to public transportation

    • Airport transfer

    • Located in heart of Hong Kong

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 18 times for various dates

    Property ranking|Compared to 1,894 Hong Kong properties
    See all rankings
    Location score
    8.9/10
    Room size
    27 sqm.
    Room comfort score
    7.6/10
    Cheapest price score
    Better than
    92
    %
    of Hong Kong properties
    Bigger than
    92
    %
    of Hong Kong properties
    Better than
    90
    %
    of Hong Kong properties
    Better than
    84
    %
    of Hong Kong properties
    Value for money7.5
    Location rating8.9
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.2 km

    Rooms available at Citadines Ashley Hong Kong

    7.6
    Very good
    Room comfort & quality
    Studio Premier
    Studio Premier
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio Executive
    Studio Executive
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Family Room (Studio Premier)
    Family Room (Studio Premier)
    ...
    • Shower
    Enter dates to see prices
    Room Capacity 8
    Room Capacity 8
    ...
      Enter dates to see prices
      Bed in dormitory STANDARD
      Bed in dormitory STANDARD
      ...
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        Premier Studio with Handy Phone
        Premier Studio with Handy Phone
        ...
          Enter dates to see prices
          Deluxe Studio Apartment
          Deluxe Studio Apartment
          ...
            Enter dates to see prices
            Studio Apartment
            Studio Apartment
            ...
              Enter dates to see prices

              What people love about Citadines Ashley Hong Kong

              • 6.0
                Review score
                Location

                "Lots of Pubs, restaurants & cafe around the area."

                WAI L.

                |

                14 November 2016

              • 10.0
                Exceptional

                "Have been staying there twice, Love the room."

                WAI C.

                |

                04 August 2016

              • 6.4
                Good
                Spaciousness

                "Size of room is big for the area you are in."

                Zin M.

                |

                13 March 2018

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              More about Citadines Ashley Hong Kong

              More about Citadines Ashley Hong Kong

              8.8
              Excellent

              "The hotel is well situated, easy to attend from airport."

              Horatiu

              |

              03 December 2018

              An overview

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              What they offer

              10.0
              Exceptional

              "Halal restaurants are also available nearby the hotel."

              Martini

              |

              20 December 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Nearby restaurants

              Chinese cuisine
              Chinese cuisine
              Chiu Fat Porridge Noodle Restaurant
              100 m Chinese
              Kung Tak Lam Shanghai Vegetarian Cuisine
              110 m Chinese, Vegan, Vegetarian
              Macau Restaurant (Tsim Sha Tsui)
              120 m Chinese, Portuguese
              British cuisine
              British cuisine
              The Lobby at the Peninsula Hong Kong
              300 m British, European, International
              The Lounge (Four Seasons Hotel)
              1.8 km British, Contemporary
              The Chinnery
              2.0 km British, Indian
              Asian cuisine
              Asian cuisine
              The Sweet Dynasty (Tsim Sha Tsui)
              90 m Asian, Chinese
              Shanghai Min
              110 m Asian, Chinese
              Sing Lum Khui Traditional Chinese Noodles
              120 m Asian, Chinese, Soups

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

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              Some helpful facts

              Show less

              Announcements

              Show less

              Reviews of Citadines Ashley Hong Kong from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (2375)Booking.com Reviews (229)
              7.6
              /
              10
              Cleanliness7.5
              Facilities6.9
              Location8.9
              Room comfort and quality7.6
              Service7.6
              Value for money7.5
              Rating
              9+ Exceptional (322)
              8-9 Excellent (384)
              7-8 Very Good (614)
              6-7 Good (337)
              <6 Below Expectation (369)
              Time of the year
              Mar - May (454)
              Jun - Aug (580)
              Sep - Nov (531)
              Dec - Feb (461)
              All guests (2375)
              All room types
              All languages

              Show reviews that mention 

              Showing 2026 verified guest comments
              12345
              10.0
              Exceptional
              Jessica
              Couple
              Studio
              Stayed 1 night in July 2019

              Love this hotel ! ”

              Thanks for the accomodation and the upgrades ! Clean and spacious room ! All Staff were very friendly especially the GSO with very well customer-service skill :) Happy with my stay and def will come back again!

              Reviewed July 24, 2019

              Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We were delighted to learn that you enjoyed your stay with us.

              Responded August 07, 2019
              Citadines Ashley Hong Kong
              8.0
              Excellent
              Nur from Brunei Darussalam
              Group
              Studio
              Stayed 4 nights in July 2019

              Value for money”

              It was a studio room, convenient for us to use the kitchen utensils provided, and also there was a microwave. The room is value for money. One of the halal foods restaurant is right beside the lobby door. We love that this place is just 5 mins walk to the Kowloon Park, so we can go out for exercise early in the morning. Closes to the malls and Tsim Sha Tsui mtr station. Will definitely come back to this hotel again. Thank you Citadines Ashley for the nice stay.

              Reviewed July 18, 2019

              Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We were delighted to learn that you enjoyed your stay with us.

              Responded August 07, 2019
              Citadines Ashley Hong Kong
              8.4
              Excellent
              Lyon from Singapore
              Solo traveler
              Studio
              Stayed 3 nights in June 2019

              Great location”

              Close to subway and shopping areas. Entrance to the building is somewhat a little hidden so you got to look for it. Hotel is undergoing renovation works but I think should be done soon. Staff is friendly. Rooms are clean and neat. Can consider staying at this hotel again!

              Reviewed July 03, 2019

              Thank you for your compliments. We are delighted to learn that you enjoyed your stay with us. We will look forward to welcoming you again on many more occasions in the not too distant future.

              Responded July 07, 2019
              Citadines Ashley Hong Kong
              8.4
              Excellent
              Janice from Philippines
              Family with young children
              Studio Executive
              Stayed 4 nights in June 2019

              Excellent”

              Conveniently located near the TST MTR Station, a subway and close to the harbour. Close enough to the Peninsula for the Airport Express Bus Link, also. Room was cleaned everyday. Only issue is the size of the elevator and the slow lift. The handy phone is a plus specially for navigation around HK.

              Reviewed June 09, 2019

              Thank you for your compliments. We are delighted to learn that you enjoyed your stay with us. We will look forward to welcoming you again on many more occasions in the not too distant future.

              Responded June 27, 2019
              Citadines Ashley Hong Kong
              8.8
              Excellent
              HK from Malaysia
              Family with teens
              Studio
              Stayed 4 nights in May 2019

              Good location! Convenient!”

              Near to MTR Tsim Sha Tsui Exit A1. For travellers who need to take bus to airport, the airport bus A21 is located at Haiphong Road, Nathan Road, similar walking distance to MTR station. Many restaurants, pharmacy and 7-11 around that hotel. Able to walk to Star Ferry Pier and take Star Ferry to Central. We also walked to 1881, Harbour City, SOGO and Avenue of Stars from hotel. Polite housekeeping lady who apologized for late housekeeping service (she came aound 3.30pm). Quiet stay.

              Reviewed May 23, 2019

              Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

              Responded May 23, 2019
              Citadines Ashley Hong Kong
              10.0
              Exceptional
              Martini from Malaysia
              Family with young children
              Studio
              Stayed 5 nights in December 2018

              great place with great location”

              for those coming to HK and want to be nearby with everything, this hotel is highly recommended....although standard studio was small for 4 of us, we still enjoyed our stay here.....u can get to the MTR Tsim Sha Tsui in 5 mins and it will connect you to anywhere u wanna go......halal restaurants are also available nearby the hotel....kowloon mosque is also 5 mins walk from here....tq for the hospitality given throughout our stay....

              Reviewed December 20, 2018

              Thank you very much for staying with us and for taking the time and effort to share your review on Agoda. We are pleased to note that your overall stay was pleasant and enjoyable. Meeting the expectations of our Guests will always be our uppermost priority, and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future.

              Responded January 08, 2019
              Citadines Ashley Hong Kong
              8.0
              Excellent
              Ain from Singapore
              Family with young children
              Studio Premier
              Stayed 2 nights in November 2018

              Great location to explore TST”

              The hotel on our level has recently ended the renovation. We booked Studio Premier which should include bathtub but our the bathtub is removed according to the staff. Maybe staff just do not want to entertain us to change room. The room after renovation looks way better than the picture posted on the website. On every level there are only 2 rooms. Nonetheless it was a pleasant stay. A family of 4 is able to accommodate in the room. This hotel is quite great location to explore Tsim Sai Tsui and quite close to one of the shopping centre I-Square that is connected to the TST MTR. Also there is a kebab food store just beneath the hotel. Pros - Staffs are friendly/helpful and housekeeping lady is meticulous and kind. Cons - Toilet could be better, sink could be bigger, should include bidet spray and shower area should have the separator so as water won't be pool on the rest of the toilet.

              Reviewed December 01, 2018

              Dear Mr./Ms. Ain, Thank you for taking the time to share your stay experience. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again on many more occasions in the not too distant future. Yours sincerely, Caleb Wong Assistant Operation Manager

              Responded December 06, 2018
              Citadines Ashley Hong Kong
              8.8
              Excellent
              Jessica from Singapore
              Family with young children
              Studio
              Stayed 4 nights in November 2018

              Excellent”

              When we reached, the hotel is under renovation. Pros: 1) Newly renovated room 2) convenient location - for Kowloon Side Cons: 1) Hotel undergoing renovations. Can be a little noisy in the morning 2) Maybe the room is newly renovated the floor was a little dusty Overall, still satisfied with the hotel because I needed a room with a kitchenette for my child.

              Reviewed November 18, 2018

              Dear Jessica, Thank you very much for staying with us and for taking the time and effort to share your review on Agoda. We are pleased to note that your overall stay was pleasant and enjoyable. Meeting the expectations of our Guests will always be our uppermost priority, and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future. Your Sincerely, Caleb Wong

              Responded November 21, 2018
              Citadines Ashley Hong Kong
              10.0
              Exceptional
              Nur from Singapore
              Family with young children
              Studio Premier
              Stayed 4 nights in September 2018

              under reno”

              have stayed here before their renovation works. got a renovated room and we appreciated the upgrades and changes to the room. though a bit dusty due to the ongoing renovations on the other floors, my husband and I will definitely come back and recommend to others.

              Reviewed October 10, 2018

              Dear Nur, Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Caleb Wong | Assistant Operation Manager

              Responded October 15, 2018
              Citadines Ashley Hong Kong
              8.8
              Excellent
              EDWARD from Indonesia
              Family with young children
              Stayed 3 nights in December 2017

              Great location, great space, but expecting more for the price”

              Its strategically located at the heart of Tsim Sa Tsui. Good apartement size with complete facilities from kitchen utensiles to bath up. But cleanliness can be improved. Empty bottle underneath the bed, dust over the floor when we arrived. Some of the furnitures are also need to be fixed. The drawer, sofa bed was bend.

              Reviewed December 26, 2017

              Thank you for staying Citadines Ashley Hong Kong & taking the time to share your experience following your recent stay with us. On the other hand, we will bring out room issues with our management. Once again, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong and we look forward to welcoming you again in the near future.

              Responded December 29, 2017
              Citadines Ashley Hong Kong
              10.0
              Exceptional
              Low from Singapore
              Couple
              Studio
              Stayed 3 nights in June 2017

              Very thoughtful staff”

              Thoughtful Hotel manager Arrange and send us a bubbly wine for our stay. Room is clean n neat. Location fantastic. Short walk to the mrt . Free wifi phone provided too. Only issue is that dustbin is hidden away behind toilet bowl... couldnt find dustbin for the whole day initially.

              Reviewed October 18, 2017

              Thank you for taking the time to share your stay experience. We apologize that your stay with us did not fully meet with your expectations. Nevertheless, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong. We look forward to the opportunity of welcoming you again in the near future.

              Responded October 22, 2017
              Citadines Ashley Hong Kong
              9.2
              Exceptional
              YOUNJEONG from South Korea
              Group
              Studio
              Stayed 1 night in September 2017

              Exceptional”

              I was satisfied with the room condition. it was somewhat bigger than I expected from the picture. Room was fully equipped from basic amenities to microwave and staffs were kind and helpful. As the hotel is located right next to 1881 heritage, tsim sha tsui area itself was a walking distance. Overall it was a pleasant stay.

              Reviewed September 25, 2017

              Thank you very much for staying with us and for taking the time and effort to share your review on Agoda.com. We are pleased to note that your overall stay was pleasant and enjoyable. Meeting the expectations of our Guests will always be our uppermost priority, and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future.

              Responded October 22, 2017
              Citadines Ashley Hong Kong
              8.0
              Excellent
              Tammy from Australia
              Family with young children
              Studio Executive
              Stayed 2 nights in September 2017

              Very good price for a very good location”

              The fittings in the room are a bit worn and weathered and the layout of the room was a bit in efficient, but all in all a very good value large room/apartment in the center of TST, the TV is really a BIT too OLD though...

              Reviewed September 11, 2017

              Thank you for taking the time to share your stay experience following your recent visit to Citadines Ashley Hong Kong. We are delighted to learn that you enjoyed your stay with us. On the other hand, we do sincerely apologize for old facilities. We will definitely look into this when we next plan for refurbishment. Once again, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong and we look forward to welcoming you again in the near future.

              Responded October 22, 2017
              Citadines Ashley Hong Kong
              8.0
              Excellent
              Marinette from Philippines
              Couple
              Studio Executive
              Stayed 2 nights in August 2017

              I was stuck in the elevator this time last time 3x false fire alarm. No refund of deposit 8/11”

              The staff told me they will refund my deposit within 2 weeks the most it's been a month. I was stuck In the elevator no one help me. Last trip in March 3x false fire alarm and we have to go out while it was raining so hard . No ice given by staffs . I hope they will gI've back my deposits on my March and August stay.

              Reviewed September 04, 2017
              10.0
              Exceptional
              AJENG from Indonesia
              Family with young children
              Studio Premier
              Stayed 1 night in March 2017

              Location near mtr and shops”

              Location is so good, the hotel is near the mtr dan many shopping center. Just downstair is the turkish restaurant and the kebab is so yummy. Hotel is equipped with kitchen utensils which is a plus thing for me so i can cook for my family. Even though its located in crowded area, its not so noisy and i barely hear anything from outside since our room is on the 18th floor. So tips from is to get room in higher level.

              Reviewed March 18, 2017

              We were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.

              Responded April 11, 2017
              Citadines Ashley Hong Kong
              9.2
              Exceptional
              David from United States
              Business traveler
              Studio
              Stayed 1 night in January 2017

              Good location, good price, and a kitchen as a bonus!”

              Well located in the heart of TST, this serviced apartment had reasonable internet, was clean, and was priced right. A small kitchen with all the pots, pans, dishes and utensils you'd need but no way to wash clothes and no gym on site. Recommended

              Reviewed January 16, 2017

              Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad to hear compliments of our staff members at Citadines Ashley Hong Kong. Your kind words will be shared with our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

              Responded April 11, 2017
              Citadines Ashley Hong Kong
              8.0
              Excellent
              Iswandi from Indonesia
              Couple
              Studio
              Stayed 3 nights in April 2016

              Pleasant no hassle stay”

              Location is best, it's in the middle of TST. You can't get wrong with its location. This is however a small apartment hotel. Room is narrow and on the small size.Room is a bit on the old side.Room is clean and amenity is modern but limited. Bed is clean and comfortable, but nothing special. Very minimum staffs. Location and budget travel is the reason you want to stay here, not recommended for family with children, or if you're looking for more comfortable option.

              Reviewed September 29, 2016

              Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager

              Responded May 11, 2017
              Citadines Ashley Hong Kong
              10.0
              Exceptional
              Wei from Singapore
              Business traveler
              Studio
              Stayed 2 nights in May 2016

              Great location, well equipped kitchenette ”

              Walking distance to Tsim Sha Tsui and east Tsim Sha Tsui station, harbour city and Nathan road. All kinds of restaurants nearby, the kebab below citadines is a must try. Well equipped, good for basic cooking, free minibar items and definitely value for money.

              Reviewed May 31, 2016

              Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager

              Responded May 11, 2017
              Citadines Ashley Hong Kong
              8.0
              Excellent
              Carlo from Philippines
              Couple
              Studio
              Stayed 1 night in March 2016

              Location and Staff Service”

              The hotel is located strategically which makes going around really easy. The staff are very accommodating. However, the room is quite small and its probably not worth it for the said price tag. If the said room could be cheaper, Id definitely rate this one higher.

              Reviewed March 14, 2016

              Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager

              Responded May 11, 2017
              Citadines Ashley Hong Kong
              8.3
              Excellent
              Samuel from Singapore
              Group
              Studio Executive
              Stayed 3 nights in August 2015

              Great location, comfortable stay”

              Location, Convenience and Comfort

              I stayed in Citadines with my family and it was most definitely a comfortable stay. The room is larger than most HK hotels (considering the fact hotels in HK have been known to have small square footage). Room service was prompt and the staff were very friendly and helpful. Most importantly, this hotel has a great location, just two streets away from the famed Harbour City, a short 3 mins to Tsim Sha Tsui MTR, and it's right in the heart of shopping district. If you're feeling hungry in the night, there are convenience stores and food joints nearby. Definitely coming back again when I'm in HK.

              Reviewed August 26, 2015
              12345
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              Citadines Ashley Hong Kong
              |Very good 7.6
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              • Excellent location
              • Hong Kong Museum of History
              • Tsim Sha Tsui MTR Station is within 0.19 km