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Citadines DPulze Cyberjaya Hotel
Citadines DPulze Cyberjaya Hotel
Citadines DPulze Cyberjaya Hotel
Citadines DPulze Cyberjaya Hotel
Citadines DPulze Cyberjaya Hotel
Citadines DPulze Cyberjaya Hotel
Citadines DPulze Cyberjaya Hotel

Removed from saved list

8.3

Excellent

6,411 reviews

6,411 reviews

Housekeeping127
Shops95
Children's activities23
See map

8.7

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
KL Bird Park 24.9 km
Chinatown - Kuala Lumpur 25.1 km
Central Market 25.4 km
Jalan Alor 25.9 km
Pavilion Kuala Lumpur 26.2 km
Menara Kuala Lumpur 26.4 km
KLCC - Bukit Bintang Pedestrian Walkway 26.7 km
Aquaria KLCC 26.7 km
KLCC Park 27.0 km
Petronas Twin Towers 27.1 km
Nearby landmarks
DPULZE Shopping Centre 60 m
Hostel Parking 760 m
MDeC Parking 900 m
Enterprise Building 3 900 m
Parkng area 930 m
MMU Stadium 1.0 km
Faculty Parking 1.0 km
Visitor Car Park 1.1 km
Park n Ride 1.1 km
University Parking 1.2 km

Citadines DPulze Cyberjaya Hotel

Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Kuala Lumpur, Malaysia, 63000 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Cyberjaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

Air conditioning

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Distance to city center51.9 km
Location rating8.7
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport20.9 km

Rooms available at Citadines DPulze Cyberjaya Hotel

Excellent
Room comfort & quality

8.3

2 Bedroom Executive
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Executive
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
APARTMENT 1-Bedroom Executive
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
One Bedroom Executive Apartment
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Two Bedroom Executive Apartment
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
Two-Bedroom Executive Apartment
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
2 Bedroom Executive Queen (Room Only)
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
Executive Studio Apartment
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Two-Bedroom Executive Apartment
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citadines DPulze Cyberjaya Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Citadines DPulze Cyberjaya Hotel?

Citadines DPulze Cyberjaya Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 143.1 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines DPulze Cyberjaya Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

Is breakfast offered at Citadines DPulze Cyberjaya Hotel?

There's an additional charge of 20 MYR for adults and 10 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can business events be hosted at Citadines DPulze Cyberjaya Hotel?

On-site venues and convenient event services make Citadines DPulze Cyberjaya Hotel an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 8 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Citadines DPulze Cyberjaya Hotel?

Citadines DPulze Cyberjaya Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Citadines DPulze Cyberjaya Hotel?

Citadines DPulze Cyberjaya Hotel is located in Cyberjaya, famous for good restaurants such as Hadramawt yemeni Kitchen, Indian Kitchen and My Iman Noodle House.

What are popular attractions near Citadines DPulze Cyberjaya Hotel?

Citadines DPulze Cyberjaya Hotel is located in Cyberjaya area, which is famous for attractions such as Parkng area, MMU Stadium and B Playground Park.

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Explore the neighborhood

What people love about Citadines DPulze Cyberjaya Hotel

  • 9.6

    Exceptional

    "Nice and easy check in."

    Afiq

    |

    16 October 2022

  • 10

    Exceptional
    Location

    "Strategic location, ample parking space, convenient and value for money"

    HABIBAH

    |

    11 October 2022

  • 8.4

    Excellent
    Staff 

    "Super friendly service from staffs!"

    Woon

    |

    8 October 2022

Overall rating:

8.3

Excellent
6,411 reviews
Cleanliness
8.4
Facilities
8.1
Location
8.7
Read all reviews >
What travelers say they love:
the convenience was so comforting.
MEENACHI from Singapore
Family with young children
More about Citadines DPulze Cyberjaya Hotel

More about Citadines DPulze Cyberjaya Hotel

Citadines DPulze Cyberjaya Hotel

Wake up to a magical day and enjoy all that Kuala Lumpur offers with a stay at Citadines DPulze Cyberjaya Hotel.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and safety deposit boxes. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Citadines DPulze Cyberjaya Hotel include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Hotel's host of recreational offerings ensures you have plenty to do during your stay. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

71 mentions

Housekeeping

67 mentions

Swimming Pool

37 mentions

Food & Dining

14 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Outdoor recreational features
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • DVD/CD player
  • Fire extinguisher
  • First aid kit
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • High floor
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Lever handle on door
  • Linens
  • Lowered deadbolt on door
  • Lowered view port in door
  • Microwave
  • Mirror
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Self-closing door
  • Separate dining area
  • Separate living room
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
Location
Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Kuala Lumpur, Malaysia, 63000
Excellent
Location

8.7

Airports

  • Kuala Lumpur International Airport (KUL)
    20.9 km 36 min drive
  • Sultan Abdul Aziz Shah Airport (SZB)
    25.2 km

Public transportation

  • Putrajaya Sentral Bus Station
    2.4 km 12 min drive
  • ERL Railway Station - Putrajaya
    2.5 km 13 min drive

Hospital or clinic

  • National Cancer Institute of Malaysia
    2.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    170 m 3 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    24.9 km
  • Chinatown - Kuala Lumpur
    25.1 km
  • Central Market
    25.4 km
  • Jalan Alor
    25.9 km
  • Pavilion Kuala Lumpur
    26.2 km
  • Menara Kuala Lumpur
    26.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    26.7 km
  • Aquaria KLCC
    26.7 km
  • KLCC Park
    27.0 km
  • Petronas Twin Towers
    27.1 km

Nearby landmarks

  • DPULZE Shopping Centre
    60 m
  • Hostel Parking
    760 m
  • MDeC Parking
    900 m
  • Enterprise Building 3
    900 m
  • Parkng area
    930 m
  • MMU Stadium
    1.0 km
  • Faculty Parking
    1.0 km
  • Visitor Car Park
    1.1 km
  • Park n Ride
    1.1 km
  • University Parking
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is continental.
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • The property’s swimming pool will be closed from 20th October until 5th November 2022
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee143.1 MYR
  • Distance from city center51.9 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)20 MYR

The property

  • Number of bars/lounges0
  • Number of floors0
  • Number of restaurants0
  • Number of rooms 203
  • Year property opened2015

Reviews of Citadines DPulze Cyberjaya Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.1
Location8.7
Room comfort and quality8.3
Service8.3
Value for money8.4
High score for Kuala Lumpur
Rating
9+ Exceptional (553)
8-9 Excellent (248)
7-8 Very Good (386)
6-7 Good (150)
<6 Below Expectation (215)
Time of the year
Mar - May (331)
Jun - Aug (355)
Sep - Nov (408)
Dec - Feb (458)
All guests (3,907)
All room types
All languages

Show reviews that mention 

Showing 1,553 verified guest comments
12345
10.0
Exceptional
Farahida from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in April 2022

Cozy stay”

Staff is really friendly, this is my 2nd time here. The room is so comfortable (I book executive 1 bedroom). The living room and the kitchen is spacious with ample natural lighting, and the bedroom is really cozy (fluffy pillows and comforter). As I’m travelling with little kid, all of the furnitures are kids friendly (minimal pointy or sharp edges). The kitchen is equipped with microwave, cutleries, and even chopping board with knife (easily cut or veggies and fruit during dinner). Swimming pool usage is based on booking (1 hour use) and the view from swimming pool (level 8) is amazing! Me and my niece really enjoy our stay.

Reviewed April 03, 2022

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded April 03, 2022
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Umatharan from Malaysia
Family with young children
2 Bedroom Executive
Stayed 2 nights in August 2019

Excellent location right on top of mall.”

I like the place since its apartment-style with rooms. So spacious. But take note on their breakfast offering. Although it is from a reputable Old Town Restaurant where we can choose some set meals, the services offered or the food quality nowhere near Old Town standard. Each time through our 4 days of breakfast, the half-boiled egg served chilled or very very little warm. I have even told them not to break the egg and make it hot on the 2nd to 4th day but they still serve the same way of the chilled egg. Not sure if they don't understand at all the English and Bahasa. It goes the same for fried bee hon or nasi lemak. Almost all served cold. The steam bread replaced with normal bread without even telling the customer that either they run out of the steam bread. Anyway, if you don't take breakfast, then all this can be avoided and have a pleasant stay in their apartment without any other issue.

Reviewed August 11, 2019

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Dear Guest, It was a great pleasure having you stay at Citadines Dpulze Cyberjaya. Thank you for sharing your feedback about your stay experience with us. At Citadines DPulze Cyberjaya, we provide Malaysian Set Breakfast. We sincerely regret that you did not enjoy the breakfast selection due to food served is not fresh. Please be assured that we will convey your feedback to our breakfast service provider and shall work towards an improvement. Thank you for your valued patronage. From all of us at Citadines DPulze Cyberjaya, we hope to be able to welcome you again and have another opportunity to serve your better. Yours sincerely, Siti Fateha Sairy – Asst Guest Service Manager

Responded August 17, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Umatharan from Malaysia
Family with young children
2 Bedroom Executive
Stayed 2 nights in August 2019

Breakfast is a no no if you stay here”

I like the place since its apartment-style with rooms. So spacious. But take note on their breakfast offering. Although it is from a reputable Old Town Restaurant where we can choose some set meals, the services offered or the food quality nowhere near Old Town standard. Each time through our 4 days of breakfast, the half-boiled egg served chilled or very very little warm. I have even told them not to break the egg and make it hot on the 2nd to 4th day but they still serve the same way of the chilled egg. Not sure if they don't understand at all the English and Bahasa. It goes the same for fried bee hon or nasi lemak. Almost all served cold. The steam bread replaced with normal bread without even telling the customer that either they run out of the steam bread. Anyway, if you don't take breakfast, then all this can be avoided and have a pleasant stay in their apartment without any other issue.

Reviewed August 11, 2019

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Dear Guest, It was a great pleasure having you stay at Citadines Dpulze Cyberjaya. Thank you for sharing your feedback about your stay experience with us. At Citadines DPulze Cyberjaya, we provide Malaysian Set Breakfast. We sincerely regret that you did not enjoy the breakfast selection due to food served is not fresh. Please be assured that we will convey your feedback to our breakfast service provider and shall work towards an improvement. Thank you for your valued patronage. From all of us at Citadines DPulze Cyberjaya, we hope to be able to welcome you again and have another opportunity to serve your better. Yours sincerely, Siti Fateha Sairy – Asst Guest Service Manager

Responded August 17, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Sumaiyah from Malaysia
Couple
Studio Executive
Stayed 1 night in January 2022

will be coming back 😍”

love the room, went for one bed for two but that wasnt available, then went for twins. when we got there they already combine the beds into one!! design of the rooms very considerate and thoughtful. room were so clean!! homey and had a very good time with my partner ❤️ definitely will come again 🥰 see yall soon citadines 😝🤞🏼❤️

Reviewed January 09, 2022

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded January 09, 2022
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Norshahida from Malaysia
Family with young children
Studio Executive
Stayed 1 night in March 2022

Best service from reception”

I request for early check in since its unplanned trip & i have baby with me and need a room to clean my baby & rest. The reception trying as Best as they can to get me the available room. I really appreciate his quick & smooth effort to check available room for me. Thank you So much citadines for a great service. Definitely will come again. 😎

Reviewed March 13, 2022

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded March 14, 2022
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Soo from Malaysia
Couple
Studio Executive
Stayed 2 nights in October 2021

great location ”

The studio is equipped with cooking utensils, hotplate, microwave and fridge. It is also just adjacent to the DPulze shopping mall, we can either dine-in, take away, or buy raw materials for our own cooking. Yet, the accommodation is very clean and quite. Suitable for one who would like to have a staycation and short escape from the regular busy life. The Cyberjaya Lake garden is less than 10 minutes drive from here.

Reviewed November 06, 2021

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded November 06, 2021
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
PEI from Malaysia
Business traveler
1 Bedroom Executive
Stayed 2 nights in September 2020

Great place for staycation”

Its clean and have all the amenities a house can offer. The room and toilet can be separated from the hall area. Kitchen was sufficient. The room is so clean. The best part is the apartment has a connecting mall which u can access from the lobby.

Reviewed September 08, 2020

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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Faizal Puniran - Guest Service Supervisor

Responded September 20, 2020
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Farahida from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in May 2022

Perfect for short gateway”

Good location as the hotel is attached with Dpulze Shopping Mall. So it’s easy to find good food. The room’s facility allow you to cook light cooking eg instant noodles and eggs, with pots n pans, utensils provided. But no bottle drinks provided but it’s not a problem since each floor is provided with water dispenser. Weak wifi but it’s okay, we were here just to relax and have fun. Swimming pool at level 8, you have to book your slot in advance (call the receptionist)

Reviewed May 10, 2022

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded May 10, 2022
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Gunawan from Indonesia
Couple
1 Bedroom Executive
Stayed 2 nights in September 2019

Clean and nice room. Recommended hotel. I love Gym and swimming pool.”

Better install bell for staff who want clean the room, instead of banging on the door loudly. Stay for 2 nights. Thks Citadines and Agoda !!!!! I will come back again :-). From Jakarta-Indonesia

Reviewed September 17, 2019

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Dear Guest, We are sorry to hear about your disappointment and that we could not make your stay more comfortable.We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward to avoid a recurrence of this incident. Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded November 16, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
NORASYIKIN from Malaysia
Group
2 Bedroom Executive
Stayed 1 night in February 2019

Great rooms”

We stay at 2 bedroom apartment. Pros: spacioud room, adjacent to a mall, have pool but unlucky because of renovation for 1 week, comfy mattress. Cons: I cannot claim my parking ticket because of not having receipt and the mistake of the charge is not even my fault!Citadines should always check with Dpulze whether the parking tix machine is charging the right amount or not.

Reviewed February 24, 2019

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Dear Guest, It was a great pleasure having you stay at Citadines Dpulze Cyberjaya. Thank you for sharing your feedback about your stay experience with us. Please be informed that parking is on sharing basis with mall which is provided by DPulze Mall and managed by DPulze Mall as well. Flat RM3 will be applicable for Citadines Resident however, parking ticket require to be endorsed at Guest Service Counter before proceed to Auto Pay Station for payment settlement. Thank you for your valued patronage. From all of us at Citadines DPulze Cyberjaya, we hope to be able to welcome you again and have another opportunity to serve your better. Yours sincerely, Siti Fateha Sairy – Asst Guest Service Manager

Responded August 17, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
SITI from Malaysia
Family with teens
2 Bedroom Executive
Stayed 1 night in October 2021

Very helpful staff and a lot of food restaurant nearby”

This hotel is located inside mall which is not so big but have variety of shop and restaurant. You do not have to worry if suddenly you need something urgently. I stay at 2 bedroom executive that comes with 2 bathroom, kitchenette with full utensils that can cook simple dishes and also wash and dry washing machine. All staffs are very polite and helpful. It is very enjoyable staying here.

Reviewed October 05, 2021

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded October 07, 2021
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
YIEN from Malaysia
Solo traveler
Studio Executive
Stayed 1 night in January 2021

Excellent services ”

I truly enjoy staying at Citadines as their staffs are friendly and always greet me with heart warming smile. The room is clean, full equipped kitchen with complete sets for cooking! Thumbs up!

Reviewed January 12, 2021

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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Faizal Puniran - Guest Service Supervisor

Responded January 26, 2021
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Norhafizah from Malaysia
Family with teens
2 Bedroom Executive
Stayed 1 night in February 2019

Nice stay”

+ve: we booked a 2-bedroom apartment, the facilities is so complete with kitchen appliances and washing machine. The master bedroom has its own bathroom and TV inside. Accessible thru the mall. -ve: the breakfast provided is not meeting our expectation. With only 5 sets of menu to be chosen, need to improve more. The washing mashine in our unit was not functioning 😫

Reviewed February 18, 2019

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Dear Guest, We are sorry to hear about your disappointment and that we could not make your stay more comfortable.We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward to avoid a recurrence of this incident. Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better. Regards Siti Fateha Sairy – Act Asst Guest Service Manager

Responded February 19, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Hamizan from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in October 2021

Besttt to support our economy ”

Hotel room ok & the price is really2 affordable..have a mall inside the building & can shopping & fine foods..very privacy hotel..only the swimming pool too small & gum still not open..swiming pool capacity only 10pax for each session & fully booked but it’s i understand for our covid-19 SOP..thank you..no need to take include breakfast due to easy to find food..

Reviewed October 03, 2021

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded October 15, 2021
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
ruzanna from Malaysia
Family with young children
Studio Executive
Stayed 1 night in September 2021

Clean room and great location”

The room is clean and the location is great because it has an access door to the mall but there is no breakfast buffet due to the pandemic. The staffs are friendly.

Reviewed November 15, 2021

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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded November 18, 2021
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
Uzair from Malaysia
Family with young children
2 Bedroom Executive
Stayed 1 night in August 2019

Best, clean, location”

This is the best apartment/hotel you can stay at Cyberjaya. Good for family with kids as this apartment attached to the shopping mall.

Reviewed September 03, 2019

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Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded November 16, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
nur from Malaysia
Business traveler
Studio Executive
Stayed 2 nights in April 2019

Best pillow EVER!”

One of the reason why I love Citadines Dpulze Hotel in Cyberjaya is their pillow. I keep coming to this hotel whenever I have work in Cyber/Putrajaya because of it. Their pillow is so fluffy and soft. I swear I love it so much.. I even look at the brand of the pillow. I wish I can buy it from outside. Unfortunately, the tag on the pillow is the hotel itself. :( :( ..

Reviewed April 05, 2019

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded August 17, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
HASNAH from Malaysia
Family with teens
1 Bedroom Executive
Stayed 1 night in March 2019

Best hotel”

Paling best Sbb pool dia la .. room dia pun bersih .. ruang yg selesa.. amek one bed room Tp kami anak beranak tido berderet kt ruang tamu haha mmg terbaik service kt sini dr mula check in kt sini smpai la . Service still tip top

Reviewed March 25, 2019

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded August 17, 2019
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
izana from Malaysia
Couple
Studio Executive
Stayed 2 nights in May 2022

Made my day!”

I'm staying here with my husband for his work and conference. I enjoyed shopping, exploring all the shops, and trying all the foods at the mall downstairs while waiting for him to finish the conference. Very easy access from the hotel to the mall, only next door from the lobby. Highly recommended.

Reviewed June 03, 2022

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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded June 03, 2022
Citadines DPulze Cyberjaya Hotel
10.0
Exceptional
JENNIFER
Family with teens
1 Bedroom Executive
Stayed 2 nights in August 2019

Satisfied”

The hotel is above a shopping compkex. Easy for a solo travellar, family with kids or family with older people as you do not need to go too far from the hotel to get your neccessities. I stayed at an exclusive room. It has 1 room, kitchen & a living room. I enjoyed my stay there.

Reviewed August 28, 2019

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Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Siti Fateha Sairy – Asst Guest Service Manager

Responded November 16, 2019
Citadines DPulze Cyberjaya Hotel
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