Citin Langkawi by Compass Hospitality
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Twin Superior Citin Langkawi by Compass Hospitality
Lobby Citin Langkawi by Compass Hospitality
Lobby Citin Langkawi by Compass Hospitality
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6.1
Good
26.0% this month
/10
(1312 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
  • Makam Mahsuri140 m
  • Plaza Langkawi210 m
  • Samudra Duty Free340 m
  • Police Station Office350 m
  • Langkawi Saga Shopping Center520 m
  • The Element Sdn Bhd530 m
  • Shopping Street530 m
  • Ave Stella Maris Catholic Chapel630 m
  • Langkawi Crystal720 m
  • Tabung Haji Building750 m
  • Free Wi-Fi

    Citin Langkawi by Compass Hospitality

    3 Jalan Pekan, Kuah, Langkawi, Malaysia, 07000 - See map
    "Staff are friendly and their tour arrangement for Mangrove was excellent as they use an experience guide and tour agency."
    Ean E. - 23 October 2017
    Good comfort
    6.2 room quality and comfort
    Good service
    6.2 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Laundry service

    • Smoking area

    • Dry cleaning

    This property is in high demand!

    Booked 36 times for various dates | 14 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 1,108 Langkawi properties
    See all rankings
    Cheapest price score
    Room size
    27 sqm.
    Room comfort score
    6.2/10
    Location score
    6.9/10
    Better than
    98
    %
    of Langkawi properties
    Bigger than
    88
    %
    of Langkawi properties
    Better than
    85
    %
    of Langkawi properties
    Better than
    79
    %
    of Langkawi properties
    Value for money6.3
    Distance to city center1 km
    Location rating6.9
    Nearest airportLangkawi International Airport (LGK)
    Distance to airport12.9 km

    Rooms available at Citin Langkawi by Compass Hospitality

    Twin Superior
    Twin Superior
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Family - Interconnecting Room
    Family - Interconnecting Room
    ...
    • Room size: 40 m²/431 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Superior Room Only
    Superior Room Only
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family Room (Room Only)
    Family Room (Room Only)
    ...
    • Room size: 20 m²/215 ft²
    • No Windows view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    SUPERIOR ROOM QUEEN.
    SUPERIOR ROOM QUEEN.
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Double Or Twin Superior With Double Bed
    Double Or Twin Superior With Double Bed
    ...
      Enter dates to see prices
      Family Room
      Family Room
      ...
        Enter dates to see prices
        Basic Family
        Basic Family
        ...
          Enter dates to see prices
          STANDARD TWIN / QUEEN Twin
          STANDARD TWIN / QUEEN Twin
          ...
            Enter dates to see prices

            What people love about Citin Langkawi by Compass Hospitality

            • 8.0
              Very good
              Location

              "Nice location for a hotel in the heart of the city."

              Nor A.

              |

              01 December 2017

            • 7.6
              Very good
              Location

              "The hotel is clean, near the beach and shop."

              Hong H.

              |

              12 June 2017

            • 10.0
              Exceptional
              Location

              "Very cheap,good location,good facilities."

              Kamal

              |

              20 January 2018

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            More about Citin Langkawi by Compass Hospitality

            More about Citin Langkawi by Compass Hospitality

            10.0
            Exceptional

            "Going to stay here again in my next visit to Langkawi."

            siti Z.

            |

            03 May 2017

            An overview

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            What they offer

            7.2
            Very good

            "Plenty of dining options around the Hotel Area."

            Manpreet S.

            |

            24 October 2017

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Reviews of Citin Langkawi by Compass Hospitality from real guests

            Overall rating
            6.1
            Good
            From 1986 reviews
            Provided by verified guests of
            Agoda Reviews (1312)Booking.com Reviews (384)
            Rating via Agoda6.1
            /
            10
            Good
            26.0% this month
            Cleanliness5.8
            Facilities4.9
            Location6.9
            Room comfort and quality6.2
            Service6.2
            Value for money6.3
            High score for Langkawi
            Rating
            9+ Exceptional (32)
            8-9 Excellent (75)
            7-8 Very Good (175)
            6-7 Good (204)
            <6 Below Expectation (490)
            Time of the year
            Mar - May (232)
            Jun - Aug (190)
            Sep - Nov (264)
            Dec - Feb (290)
            All guests (1312)
            All room types
            All languages

            Show reviews that mention 

            Showing 976 verified guest comments
            12345
            2.8
            Sia from Malaysia
            Business traveler
            Superior Room Only
            Stayed 2 nights in July 2019

            Dark corridor, leaking toilet tank, complained but nothing was done, though they promised to!! !”

            Should installed lighting at the corridor end of Room 308 n 309, as it is dark and scary. No street view n no window, though they advertised so. Only a piece of glass pane on the wall beside the cupboard. Not worth if compared to other budget hotel with the same price like OYO, which I had stayed before.

            Reviewed July 19, 2019
            8.0
            Excellent
            Nurfarahin
            Couple
            Superior Room Only
            Stayed 3 nights in July 2019

            Ara from Malaysia”

            Everything was good comparing to price

            Reviewed July 12, 2019
            6.4
            Good
            Jennifer from Malaysia
            Couple
            Superior Room Only
            Stayed 1 night in April 2019

            Not friendly staff”

            I book with agoda them when I come and give my booking no to the staff they say there were no booking made under that no (I already paid in full). I insist they check again. Then it turns out that agoda give my booking to other website n agoda did not give me the new booking no. All is well except when everything resolve the staff tell me this "if we cannot find your new booking no just now we will not allowed to to check in although you already give me email proof of your booking. You should be grateful that we manage to find you booking. (In annoying and unfriendly tone)".

            Reviewed April 14, 2019
            4.8
            Sui from Australia
            Family with teens
            Superior Room Only
            Stayed 1 night in April 2019

            Very strange hotel”

            3 floors and no elevator (which I knew because I read the reviews). No towels in the rooms and I went down to ask for some and receptionist told me to "check again" because the cleaner said she put towels in the room. I back to 3rd floor and came back down and she called the cleaner and the cleaner confirmed there was no towels in the room. The towels she gave me smelled very dusty and we wore shoes in the room because the floor was very dirty. Despite all this we all slept very well in the room and the aircon worked very well. Very strange.

            Reviewed April 11, 2019
            2.4
            Minh from Malaysia
            Solo traveler
            Superior Room Only
            Stayed 2 nights in March 2019

            Very very very bad”

            The first time same the last time Do you know i go to hotel at 9am and have to check in 2pm. It’s no problem because i can put my bag here and go around. But the weather so hot and I comeback hotel after get something to eat. Near hotel: no store, no restaurant and no everything. Far a way to get buy something. Reception: unpolite and say “ I don’t know “ a lot. Location: so quiet and very boring Wifi: so slowly and can’t contact when stay in the room. Important: when i wait for check in from 9am until 2pm. I ask reception about wifi, he talk that he will show for me when i check in already. Don’t have wifi before check in. I am a tour guide and working at front office for 3 years The first time i saw as hotel in my life Only one word: Terrible

            Reviewed March 07, 2019
            8.0
            Excellent
            Nurfarahin from Malaysia
            Group
            Superior Room Only
            Stayed 1 night in February 2019

            Comfortable room for a night spent especially for budget traveller ”

            Safety lock was broken. Also plugged on wall near bed not functioning. Room space barely enough for pray for muslim. Hotel must provide a lift since the building is more than 3 floor. Overall everything is good

            Reviewed March 01, 2019
            10.0
            Exceptional
            Kamal from Malaysia
            Business traveler
            Superior Room Only
            Stayed 2 nights in January 2018

            The Best”

            Very cheap,good location,good facilities.. I recommanded to other person stay at this hotel.. Betul-betul berhadapan dengan masjid, berdekatan dengan kedai mamak Islam yang memang saya sendiri solute.. Susah nak dengar kedai mamak pasang ayat Al-Quran dan nampak staf pergi Solat.. Hotel ni memang terbaik dari pelbagai aspek..

            Reviewed January 20, 2018
            8.7
            Excellent
            Joyce from Malaysia
            Couple
            Stayed 2 nights in December 2012

            Great budget hotel with good service”

            comfort bed, nice service

            Citin Hotel is good for those who have budget and plan to shopping in Langkawi. The only bad thing for this budget inn is the food variety and the taste. Other than that, this hotel provide comfort bed and nice service. I think I will come back for this hotel if I plan to shopping again in Langkawi! *smile*

            Reviewed December 13, 2012
            8.0
            Excellent
            Chzen from Malaysia
            Business traveler
            Superior Room Only
            Stayed 1 night in October 2012

            Great location for food”

            Great Loction

            This hotel is nice and clean, is very easy to find it, just 5 minutes form the jetty. IS also easy to seeking seafood, opposite the hotel have few shop was selling seafood, is very nice. But is far away from the cenang beach, around 20 minutes, and hotel a bit noisy because just beside road side, but overall is great

            Reviewed October 08, 2012
            9.3
            Exceptional
            sofwan from Malaysia
            Couple
            Stayed 2 nights in September 2012

            great location and lovely hotel”

            great location and cheap

            So conform and the services was good...the location also near food stalls,restaurants and langakwi parade...the room was so big...but rhe wifi service only in the lobby...i hope they provide wifi sevices in the room..the breakdast was nice and so mny varieties of foods..location of hotel near road..so easy to find it..

            Reviewed October 06, 2012
            8.0
            Excellent
            SUZILLAH from Malaysia
            Family with teens
            Superior Room Only
            Stayed 2 nights in June 2011

            Lovely little hotel”

            great location and new hotel with modern design

            Even though it is just a small room, I may say that it is quite a comfortable place to stay and hotel staff also quite helpful. However, it would be better if the hotel management can provide water boiler as one of their amenities. Overall I would recommend others to stay here if shopping is their purpose coming to Langkawi since this hotel located in the middle of Pekan Kuah.

            Reviewed July 13, 2011
            8.3
            Excellent
            mardhiah from Malaysia
            Family with young children
            Stayed 1 night in February 2011

            pleasant...”

            near other business centres

            Our family usually do not require much when travelling, so i think our stay was pleasant, just like any other stays at hotels. The room is big enough for our small family (3 people). The bathroom was clean, towels were clean. Though i think some people might find the bathroom a bit small to accommodate bigger persons. However, breakfast did not have much variety.We were a bit late, and a lot had gone, and they did not replenish the food as quickly as they should have had. Overall, okay.

            Reviewed February 13, 2011
            10.0
            Exceptional
            lau from Malaysia
            Couple
            Stayed 2 nights in January 2011

            Excellent hotel with ONEMalaysia service”

            strategic place, services available, interesting room decoration, clean and comfortable
            provde shuttle service to tourist places

            two nights stay at citin hotel langkawi was just nice and perfect for us who are looking for budget but good services. the strategic place is perfect and awesome for us as we are looking for leisure free and easy stay with bit of shopping and dinning.

            Reviewed January 11, 2011
            5.6
            Jeff from Malaysia
            Family with teens
            Superior Room Only
            Stayed 4 nights in June 2019

            Above average”

            Pro: Good location, near lrt station, Nu Sentral Shopping Mall, nasi kandar, mart and chinese restaurant and coffee shop nearby. Cons: both rooms at downstair aircond water leaking, floor very dirty and sticky have to wear shoe.

            Reviewed June 19, 2019
            2.8
            Isbah
            Couple
            Superior Room Only
            Stayed 2 nights in June 2019

            A really bad experience”

            The condition of the room was so bad... broken wooden floor that door can not be opened properly. So Smelly wardrobe, no toiletries given in the first time.... got those when asked🙄 hair dryer not provided. One night a lizard was in the bedroom🙄🙄 reallyy dirty pillowss that seems thousands years old.... Asked them to cancel the first day and they kept making excuses that our manger is not here... asked agoda to cancel and told every detail on call but got response on the last day that this can not be cancel as the hotel's manager replied to them now.

            Reviewed June 13, 2019
            3.6
            SHAMILA from Malaysia
            Couple
            Superior Room Only
            Stayed 2 nights in January 2019

            The aircond was not working. ”

            We booked for 2 nights but only stayed for 1 night a far cry from ofher citin hotels. We decided to stay at another hotel. No lift not much customers but given a room on 3rd floor. Air cond was not cold. Was charged tax RM 1 for 1 night. Whereas other hotels said its tax free for Malaysian. There is no bath map. Out of toilet with a wet leg and water prints around the room

            Reviewed February 02, 2019
            7.2
            Very good
            SITI from Malaysia
            Couple
            Superior Room Only
            Stayed 1 night in January 2019

            Decent stay”

            I've stayed one night in the hotel. Decent hotel to stay if you are looking for a budget hotel. For the price u pay then expect nothing more or less.. If no towel in the room then just ask for it from the reception..

            Reviewed January 28, 2019
            2.8
            Denise from Malaysia
            Business traveler
            Superior Room Only
            Stayed 1 night in January 2019

            Very disappointed ”

            We checked out after 5 mins of checking in. The room smelled like old carpet. Room was dusty, the pillows and towels are stained. Furnitures are old and not well maintained. It was terrible. This is the first time I checked out within 5 mins. Staff didn't even ask us why we check out so soon, like they are used to it. Even though I paid less than RM120 for 2 rooms, it was NOT worth at all. We end up booking Airbnb. Please don't stay here if you have other choices.

            Reviewed January 13, 2019
            2.8
            Ashleigh from Malaysia
            Couple
            Superior Room Only
            Stayed 3 nights in December 2018

            Shocking”

            This hotel is a great example of why you should not trust pictures on booking sites. When I mentioned my issues at the front desk the woman just laughed in my face and said, yeah we know everybody complains about it. The hotel is definitely not as described. Also when I asked for a spoon she looked at me and said no we are not a cafe. Oh the plus side they do make your bed everyday.

            Reviewed December 25, 2018
            8.0
            Excellent
            Rahim from Malaysia
            Family with young children
            Family - Interconnecting Room
            Stayed 3 nights in November 2018

            Overall (7/10)”

            I booked for interconnecting room. There are two rooms with 4 single beds (on the second floor). There are no space available for pray. I really not recommend this type of room for Muslims. We changed the rooms to 201 (family-1queen1single bed) and 202 (1queen). Just pay extra rm50 per day for the family room. MUCH BETTER. A lot of space available for pray. HOWEVER, i really thank and appreciate those staffs for their effort. You guys really nice and friendly. One more thing, please Agoda, update the current picture/images of the rooms available at the hotel. Really confusing. I really like the location since you can just walk to the Kuah town for shopping or take the grabcar for rm4. From Kuah jetty to hotel rm5. From hotel to Underwater world at cenang for rm22-25 if you take grabcar. and lastly, please change the pillow and the blankets. Old already, right? Thanks a lot Citin Hotel. Hope you can improve the facilities and cleanliness. Sorry and thank you.

            Reviewed December 06, 2018
            12345
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