“I highly recommend the Principal Madrid Hotel. The location is exceptional. The hotel is in a central location, only a 10-20 minute easy walk to everything! If walking isnt for you, public transportation as well as ride share services are easily accessable. The staff is outstanding. Very available and accomodating. The roof top bar is beautiful as is the lounge/cocktail area on floor 6. Our room was comfortable and well kept. I will be returning to Madrid and The Principal Madrid Hotel will be my go to location.”

“We stayed at this hotel because of the access to public transit, and the free hotel van to downtown Madrid, and the airport. What we did not expect is the architectural features of the hotel It's rather like an art museum, with different themes on different floors. While the rooms themselves are lovely, with wifi an "interesting" bathtub (on the "Star Wars" floor) it is a classy joint. It's spotlessly clean as well. We included the breakfast buffet in our package, and though a little pricy, I would have to give it five stars. The food is very good, with great variety I don't think you'll be sorry if you stay here on your next Madrid trip. While it is not in central Madrid, a very short walk will put you at the nearby Metro stop. After that, you can really go anywhere in Madrid, though the hotel will drop you off downtown as well. This is one of those hotels that you will remember for the rest of your life. It is quite unique, and quite reasonably priced at the time of year we visited.”

“Pros 1) perfect location, subway entrance just next to hotel front door; major scenic spots, restaurants and shops are nearby 2) Great, fresh breakfast with 360 wonderful view of Madrid on roof top 3) Fancy designed room with all you needs and comfortable to take rest Cons 1) my room faces construction and redecoration building so I can't open window while the heat is too much for autumn in Spain”

“The hotel is great value for money. A trouble free stay in a well managed hotel. The staff are excellent and very helpful. The room was average in size but ample. The level of cleanliness is top class. Strongly recommend this hotel for a city break in madrid, it's ideal.”

“our travel agent searched for hours/days for the best hotel in madrid based on our budget and we were very happy with the nh nacional hotel. the location was perfect, a short walk from the rail station and our arrival train into madrid, and the surrounding streets and plazas were crowded with people, shops, rastaurants and bars. the rooms are not large but more than adequate for our stay. all in all a great stay.”

“My family and I stayed here for 4 nights, 5 days. We got a private room for 4 -- it was the best stay ever! I can't stress enough how perfect our stay here was. 1. Location -- close to the metro, right in the heart of madrid near all popular landmarks and more importantly, the train station, and a bike stand if you're into that 2. Room quality -- cleaned daily and very spacious 3. Customer service -- they printed some tickets I booked online, with a smile on their face. Then, with those same tickets, I realized I made a typo, so I called Alsa, the bus company, but the menu and the voice was in Spanish, so I asked the receptionist to make the call for me, and again, all done with a smile on their face, very happy to help me. If I ever have the fortune of going to Madrid again, or anywhere in Spain with one of their branches, I would definitely stay with TOC, without a shadow of a doubt. Absolutely!”

“The staff were very helpful and hotel was amazing. Simply perfect ”

“Very nice and clean hotel .. nice breakfast love it so much”

“We stayed in Espahotel Plaza de Espana for two nights which was a very old run down hotel but the room was very spacious with a small kitchen; might be good for family stay. The location was very good which was close to the city centre and Royal Palace of Madrid; only about five minutes’ walk to the Royal Palace of Madrid. There was no free parking provided; you needed to pay Euro 22 to park your car in a public parking garage near the hotel. The front desk guy was not very friendly who had never bothered to say hello to us or gave us a smile when we passed him a number of times during our stay.”

“Not sure about other NH collection hotels, but Madrid Palace de Tepa is definitely worth your money. The customer service is amazing and wonderful hotel with excellent location. Walking distance to many shops, eateries and tourist attractions. Really the best hotel we've stayed in Spain.”

“Location: Great. Note that Gran Via metro station is under renovation. However, Sol metro station (which is just a stop before Gran Via on the blue line from the Atocha train station) is only a 3 to 5 mins’ walk away. Sol metro station is where the Sol Square (Puerta del Sol) is. Hotel is walking distance to most of the tourist attractions. There are many restaurants and tapas bars nearby that open till late. The biggest advantage of the hotel is that it’s located on a smaller street next to the main crowded street/area so you won’t be disturbed by the noises at night and yet all the places are easily accessible by foot. Room: Great. Big, spacious, clean and well/newly furnished. Staff: Check-in and out was fast. Staff were polite. If there’s anything that they could do better, perhaps more could be done to introduce the places of interest to guests. Value for money: Very worth it! Highly recommended and would definitely stay in this hotel again when I’m back in Madrid.”

“This is the only hotel I know in Madrid. Whenever I go to Madrid, I stay there. It is very convenient for me because the metro and the train station are there. You can go to the airport by metro and it takes only 30/40 minutes. Also, if you travel to the rest of Spain (Avila, Salamanca), the train is also there, forget the hassle to find a taxi or a bus, or carry your luggage for more than 5 minutes. The hotel is very clean and the rooms are clear and with big windows. The bathroom is also very clean and the shower has a lot of pressure (even if you are on the 7th floor). There is a breakfast buffet with a lot of food. For me is perfect. The variety is great. I have read some reviews from customers that said that the food was not good. Well, in this case, these people have to go to a 3 starts Michelin. I recommend it and I will go again in March.”

“i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.”

“this is definitely a hotel i would recommend to anyone visiting madrid. the room may not be huge but it is comfortable, extremely well kept, clean and well equipped. there are sufficient pillows and cushions unlike some other hotels. the service staff is very friendly, helpful and accommodating. i was supposed to check out after three nights' stay but i extended another night before departing madrid for barcelona. after a week in barcelona, my plan was to return to madrid, stay the night with a friend before flying off to asia the next day. the staff was more than happy to help look after my bags for that one day even though i would no longer be registered as their guest. what great after sales service!!! in the end i decided to just book another night with them instead of staying with my friend. in that one trip to madrid, i returned to catalonia atocha 3 times - simply because it was like 'home' away from home. as for location, it is almost accessible to all the major sites and places with just 10-15 minutes walk or by metro that is a minute away. and yes....the hotel staff willingly and patiently showed me how to get to these places. definitely catalonia atocha.”

“An excellent place to stay in Madrid. We stayed here 4 days after 3 days at a hotel in city centre and much preferred this location to the grime and noise of the city centre. Exceptional value - Staff were especially helpful and friendly and spoke very good English - large shopping mall and Carrefour hypermarket (09.00-22.00 7 days a week) within easy walking distance; and city centre is within easy reach by Metro (app. 20 mins - ticket costs €1.60 - €2.00 depending on destination).The only possible drawback is that there is not much to see or do in the immediate vicinity (mainly residential area although plenty of restaurants/cafes in shopping mall) No English TV channels. Would certainly recommend without hesitation and would use again if visiting Madrid. We did not use the in-house restaurant/cafe November 2015”

“I had stayed at this hotel last summer for approximately a week and I was delighted to find out that it has kept the same standards of excellence. The hotel s strategically located in a very quiet neighborhood, away fro the bustling downtown but close enough to all facilities - metro, restaurants, convenience stores, etc. The service was impeccable at all levels, from the welcoming and friendly team manning the reception all the way to the waiters and maids. In terms of cleanliness, the rooms and common areas alike were spotless. The breakfast buffet is conveniently pen till 11:00 am and offers a great variety of food items to suit all tastes - from fried eggs, meats and tortillas to viennoiseries and fruits, and even a health food corner. All in all, this a hotel I recommend without hesitation and would certainly patronize again in the future.”

“Perfect Hotel for a short City trip to Madrid. Room was very clean, large enough, modern and had a nice balkony. Breakfast was good (3-Star). Best of all was the very friendly staff. Perfect Price for this service”

“the hotel is very close to bus stops and the metro. 15 min drive by taxi from the airport. the staff was really proficient in english which helped us a lot as we do not speak spanish at all. the room was beautiful - wooden floors, huge king size bed and the bathroom was really nice - we felt like vip's. the pricing of the restaurant was affordable and the food delicious. i would happily stay here again whenever i travel to madrid again and i recommend this hotel”

“We stayed at the Hotel Villa Real for three nights in October and we must say it was a very relaxing and wonderful stay. The hotel is very central to all sights but at the same time located in a quieter area of Madrid. It has five star facilities with restaurant, gym, bar (both public and private) as well as a small seating area outside on the Plaza. There is an option of breakfast which is very worth while including as it well stocked and a very good start to any day. There are three Metro stations nearby, Sol, Bank and Saville but these are about a ten minute walk away. Taxis are always passing so very easy to obtain one if needed. The rooms are classically decorated, very comfortable (one reason we booked this hotel is that there are sofas and not just the one chair, we makes for seating comfort at the end of a tiring day). It is not a large hotel, approx 100 rooms or so, but three lifts to all floors, as well as plenty of help from very attentive staff. Rooms have good air conditioning and balconies. A lovely hotel and one highly recommended.”

“Very spacious room with lots of light. Perfect location for exploring central Madrid.”

“The best hotel team ever. They made our stay feel like home. Gunther, who checked us in, was informative, professional, kind and you can tell he cares. The bell team was very eager in helping us. The concierge are truly knowledgable. You can tell that they truly genuinely care. I sincerely applaud Barcelo Torre de Madrid team. Flawless service. Will go back if in Madrid again.”

“The red level is well worth the extra. We had two entry level rooms which were beautiful. This is one of the best hotels I have been to in Europe. Highly recommended, this is not a cheap hotel but the best never is!”

“5-star location : 1. 5-minute walking distance to Metro Ópera (Line 2, 5, Line R) 2. 7-minute walking distance to Metro Tirso de Molina (Line 1, 3 stops to Atocha Renfe) 3. 6-minute walking distance to Metro La Latina (Line 5) 4. 7-minute walking distance to Royal Palace of Madrid 5. 2-minute walking distance to the restaurant Sobrino de Botín 6. 1-minute walking distance to the market Mercado de San Micuel 7. 2-minute walking distance to Plaza Mayor 8. 1-minute walking distance to Plaza de la Villa 9. 7-minute walking distance to the flea market El Rastro”

“This hotel made my first visit to Madrid very enjoyable. The bed is super comfortable for a good night sleep. The bus stop is just a short walk from the hotel where you can take 2 direct buses to Sol, the Madrid city centre. Very very convenient. I would highly recommend this hotel to first time visitors!”

“Typical Novotel quality and service. Hotel is relatively new inside and quite spacious. Location is not right in the middle of Madrid, so there's a bit of a commute to get to the sights, but on the other hand it's quiet at night and literally 100m from the first stop of the export express bus. There are several subway stations nearby (try using Goya for quick access to the city center) and some supermarkets, restaurants, cafes etc. We arrived at 9am after a long flight and were given a room right away which was very much appreciated. Rooms are big enough with good bathroom, big TV, free bottles water and a fridge, but lacking natural light due to small windows.”

“Location is central, near to 3 metro stations: nearest is santo domingo but no escalators/lift, second is callao station which is 2nd nearest with lift, third is plaza de espana. The best is callao station if you are carrying your luggage to and from atocha renfe train station. you can use Santo domingo station for your sightseeing startoff journey. Located very near to gran via for shopping. Many cheap halal food restaurants located along the way from the apartment towards callao metro station. Many asian grocery shops around and nice supermarket just located next to santo domingo station. Finding apartment also easy as Good stay madrid small signboard but very visible located near the doorgate. check in was fast. Had to climb few stairs to reach the elevator, but it's ok. Lift can fit 3 people at a time, so take turns to bring suitcases. But it's ok as long as there's lift available. Apartment: beds comfortable and clean, clean apartment overall. 2 airconditioners available. Toilets and showers clean and tidy, just that the water was very slow to drain during shower. Kitchen: clean utensils and cookware. stovetop, microwave and oven available. Big fridge available. washing machine also available. wifi: a bit slow but tolerable. Overall: excellent stay.”

“I travelled with a friend. Our twin room was spacious and very comfortable and the hostel is clean and welcoming and the location is absolutely perfect. The staff is lovely and went out of their way to assist and accommodate us. I would definitely recommend this hostel to everyone, and should I ever visit Madrid again I would stay nowhere else!”

“Las Musas is a great place to stay, very near to the centre of Madrid, just a few minutes walking you can find many turistic places. Also, they are very connected with the other hostels of the zone, it has many suppliers who provided tours around there, si the best is that you can mix with travelers from the other Hostels. I took two tours, one at night (pub crawl) and the other a free tour. Both were really good and funny! I could met a lot of solo travelers like me :)”

“- Clean hostel, not too far from metro (opera) by feet, front is nice decorated. It is very close to the Madrid Palace just behind the hostel - Shower and toilet is always keep clean - Big kitchen - Many shower and toilet room which seperately in each floor for your choice (Men/Women are seperatw) - Always has a big groups of tour/people and make some noise but the staff will manage them incase if too lound. - No wifi in room except if youbstay close to the reception.”

“I was doing in my erasmus in spain. And so i travelled yo madrid a lot. Mad4you is my first choice, nice environemnt, helpful recetion. I forgot my wallet in my bed on my forst stay and they called me right after i left before i realized i lost it! Really appreciate that.”

“My stay was astounding. By far one of the BEST hostels in Europe! If you stay at U HOSTELS MADRID--expect 5-star treatment, great facilities, CAFE on-site for breakfast, special dishes like PAELLA on weekends, pub crawls every night. Hostel has a common area with Cinema Room/TV, free computers on most levels, including the common area, mini-kitchen with basic amenities. Rooms have nice, comfy beds with the basics for your stay, shared bathroom facilities, showers on every level. Hostel conveniently located in heart of MADRID tourist area with shopping, sites within in walking distance. ANDREA, ERIKA, JESUS, DIANA, CHARLIE, crew are very professional staff, provide guests with very good hospitality. You won't be disappointed if you book a room or bed at U HOSTELS MADRID. Give them a try, See how you can experience MADRID in a truly unforgettable time!”

“This hostel was ideal for us. Centrally located, spacious room, clean bathroom and comfy beds. The owner's mum didn't speak a lick of English which was a little difficult to navigate but hey you're in Spain, what do you expect.”

“Location can just walk to most places, cheap supermarket nearby, good lockers my 45 litre bag fitted plus another bag. No street noise if window/balcony door is shut, rooms cool with air conditioning. Any Southern European hostel breakfast I’ve had has been no good, but depends on your taste.”

“You should stay in a six bed mixed borm if you are a solo traveller. You will see the privated separated booth.”

“From my arrival, which happened to be opening day for The Hat, Madrid, through the entire month that I booked, I experienced nothing short of a staff dedicated to ensuring that all guests and friends felt welcomed and happy during their stay. The facilities are absolutely stunning - simple, clean, chic - and the indoor/outdoor atmosphere that has been created is something special. If I had a question about what to eat for the night, it wasn’t rare to have someone from the staff willing to walk me out down the street toward their recommended restaurants. By the way, the location is perfect - between SOL and La Latina metros (about a 4 minute walk each way) you could be anywhere in the city on public transport from door to door within 25 minutes. I will be back in Madrid next summer for another month and plan to book my stay at The Hat for the duration again... I consider myself a seasoned traveler and this is the best hostel I have ever stayed!”

“Hostal Abaaly is located in the city centre, next to the central city square - Plaza Mayor, and walking distance to all tourist attractions: Opera, Palazo Real, Plaza de Sol... Very good (maybe the best) value for money in Madrid. That was my second time in the hostal Abaaly, and I would come back whenever I visit Madrid.”

“Check in and out was a breeze. Reached about 10am and room was ready. 5 mins walk to sol station, callao, gran via metro. Primark, zara, shopping district is just behind the hotel. Macdonalds , kfc, burger king nearby. Room was spacious but the double bed is abit small. Main door still using manual keys. The toilet door and wardrobe are old, probably time to change the. The wooden floor tiles kept coming out when u walk. The balcony sliding door is faulty and can't be lock. Overall, our 5 nights stay was a great experience. Till next time madrid!”

“My family and I stayed here for 4 nights, 5 days. We got a private room for 4 -- it was the best stay ever! I can't stress enough how perfect our stay here was. 1. Location -- close to the metro, right in the heart of madrid near all popular landmarks and more importantly, the train station, and a bike stand if you're into that 2. Room quality -- cleaned daily and very spacious 3. Customer service -- they printed some tickets I booked online, with a smile on their face. Then, with those same tickets, I realized I made a typo, so I called Alsa, the bus company, but the menu and the voice was in Spanish, so I asked the receptionist to make the call for me, and again, all done with a smile on their face, very happy to help me. If I ever have the fortune of going to Madrid again, or anywhere in Spain with one of their branches, I would definitely stay with TOC, without a shadow of a doubt. Absolutely!”

“Terrific. Staff were all very good. Room very clean and well maintained. Location is great for visitors to Madrid. Room 'card' key works well..even opening street-level door.”

“Really really clean place to stay and has a very unique location right in the heart of Madrid . Staff very friendly, although English is not their spoken language, they made the effort to listen and explain things to us. Recommend.”

“Generator Madrid has a great location. It’s beside Gran Via, the shopping district. It’s a 2 minute walk to the metro. And it’s a 10-20 minute walk to the usual tourist spots. The staff were nice and accommodating. The rooms were clean. Maybe I just wasn’t aware but I wish there was a common bath area as I had a hard time freshening up at night without waking up my roommates. But overall, a great experience. I love Generator Hostels, and I would trust it anywhere I go in Europe.”

“If you want to stay close to the center of Madrid and all of the major sites/attractions, this is the best location and hotel for the money. The hotel looks questionable from the outside but once you are in, the rooms are nice, modern and clean, the windows are double-pane (which really helps since the hotel faces a busy square) and the staff is attentive (although somewhat limited in English). We really enjoyed our stay and would have enjoyed it even more if not for a U.S. middle school group that came to stay at the hotel in the middle of our stay. Just think of being surrounded by 10-20 13-year olds :) but it was not hotel's fault that the kids were so loud and misbehaved. I'd highly recommend this hotel to anyone who wants to be in the center of Madrid while not wanting to spend an arm and the leg for hotel.”

“The location was ideal, just a few minutes' walk from Sol but it wasn't noisy. There are many bars and restaurants nearby. The room was warm and comfortable and had all the necessary amenities ( except there was no bath mat and none of the side lights worked). Staff were helpful. Highly recommended if you are looking for somewhere central and inexpensive.”

“this is the most excellence hotel while staying in spain. hotel locate about 7 minutes walk from de sol metro, which is near to the mayor plaza and shopping area. staff is helpful and friendly. room and bathroom clean with simple and modern decoration. wifi service is excellence.”

“Perfect location. Located in the city centre, La Rambla. 5 min on foot to the Saint Joseph market where much good food there. 15 min on foot to the aerobus in Catalonia plaza. Breakfast is full of jamon and sausage. Breakfast is relatively better than many Spanish bar.”

“nice place good location in the center of Madrid”

“Very nice hotel. Spacious single room with daily housekeeping. Location is absolutely central for sightseeing and shopping in Madrid. My only complaint is the level of noise from within the hotel area. The doors have gaps that allow sound in from other rooms and the reception area. No problem with noise from the street though.”

“Great location close to Puerta del Sol, restaurants, and metro! Room was large and and clean, nice style. A place any traveler should be happy to stay. Make sure to reserve a room in advance because if fills up”

“Convinced by the qualification we decided to stay in this hotel but it was a fatal error. No phone. The bed terrible and noisy. At the end we left the hotel four days in advance respect to the scheduled and paid(!) eight days.”

“Sick of hostels after a while so decided to go get my own place for a bit of quiet. The place is an old character building, with creaking staircase up 4 floors and old fixtures, perfect for me, I love these old places. Made me feel like I had my own apartment and was living in Madrid for a couple of days. The housekeeper speaks only Spanish but she was very amicable, shared toilets show but they are clean. It's not your luxury hotel class, but if you like a homely character feel this place is for you. Very close to metro and walking distance central eateries and sights. I wouldn't mind long term staying here.”

“I highly recommend the Principal Madrid Hotel. The location is exceptional. The hotel is in a central location, only a 10-20 minute easy walk to everything! If walking isnt for you, public transportation as well as ride share services are easily accessable. The staff is outstanding. Very available and accomodating. The roof top bar is beautiful as is the lounge/cocktail area on floor 6. Our room was comfortable and well kept. I will be returning to Madrid and The Principal Madrid Hotel will be my go to location.”

“We stayed at this hotel because of the access to public transit, and the free hotel van to downtown Madrid, and the airport. What we did not expect is the architectural features of the hotel It's rather like an art museum, with different themes on different floors. While the rooms themselves are lovely, with wifi an "interesting" bathtub (on the "Star Wars" floor) it is a classy joint. It's spotlessly clean as well. We included the breakfast buffet in our package, and though a little pricy, I would have to give it five stars. The food is very good, with great variety I don't think you'll be sorry if you stay here on your next Madrid trip. While it is not in central Madrid, a very short walk will put you at the nearby Metro stop. After that, you can really go anywhere in Madrid, though the hotel will drop you off downtown as well. This is one of those hotels that you will remember for the rest of your life. It is quite unique, and quite reasonably priced at the time of year we visited.”

“The staff were very helpful and hotel was amazing. Simply perfect ”

“Very nice and clean hotel .. nice breakfast love it so much”

“Not sure about other NH collection hotels, but Madrid Palace de Tepa is definitely worth your money. The customer service is amazing and wonderful hotel with excellent location. Walking distance to many shops, eateries and tourist attractions. Really the best hotel we've stayed in Spain.”

“i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.”

“We stayed at the Hotel Villa Real for three nights in October and we must say it was a very relaxing and wonderful stay. The hotel is very central to all sights but at the same time located in a quieter area of Madrid. It has five star facilities with restaurant, gym, bar (both public and private) as well as a small seating area outside on the Plaza. There is an option of breakfast which is very worth while including as it well stocked and a very good start to any day. There are three Metro stations nearby, Sol, Bank and Saville but these are about a ten minute walk away. Taxis are always passing so very easy to obtain one if needed. The rooms are classically decorated, very comfortable (one reason we booked this hotel is that there are sofas and not just the one chair, we makes for seating comfort at the end of a tiring day). It is not a large hotel, approx 100 rooms or so, but three lifts to all floors, as well as plenty of help from very attentive staff. Rooms have good air conditioning and balconies. A lovely hotel and one highly recommended.”

“The best hotel team ever. They made our stay feel like home. Gunther, who checked us in, was informative, professional, kind and you can tell he cares. The bell team was very eager in helping us. The concierge are truly knowledgable. You can tell that they truly genuinely care. I sincerely applaud Barcelo Torre de Madrid team. Flawless service. Will go back if in Madrid again.”

“The red level is well worth the extra. We had two entry level rooms which were beautiful. This is one of the best hotels I have been to in Europe. Highly recommended, this is not a cheap hotel but the best never is!”

“+ pro - excellent service and care by staff . Very friendly and helpful staff. Large room with all modern interiors. Comfortable bed and No noise heard . Breakfast selection and taste Fantastic. Location near to bars , shops and restaurants . Worth Every penny . Best for first time travellers to madrid.”

“We were very comfortable during our stay in Hesperia Madrid Hotel. Bed & pillows are very comfortable. Check-in and check out was a breeze. They even let us to check-in early. It's just a bit of a distance from the shopping area (Gran Via). Prepare to spend around EUR 8-10 if taking a cab to the center. There's always someone at the lobby door to help you out if you need to call a cab. There's also a metro station near the hotel (Gregorio Maranon). We found the breakfast expensive though (EUR 27-29). It felt like a 'fine dining' breakfast with the server very attentive to your needs but the food choices weren't as many as expected.”

“This hotel is new, with a pool, sauna and gym. It is located 5mins walk from Charmatin Renfe station and metro. It is in a quiet peaceful area, we feel safe walking at night. Renfe takes about 10mins to Madrid Atocha for long distance trains to the south of Spain, very convenient for 1.70 euro a ride. Trains to the north of Spain depart from Charmatin itself. Room is spacious, and made everyday. Tea, coffee, mini bar provided in room. Very cosy and decorated in a modern fashion. Reception staff was very polite and informative. Will definitely recommend this hotel stay to others.”

“Very impress with serviced mind staff especially conciere. Ther service in hotel are very superb. The location is very convenient to go everywheren Madrid.”

“it was fantastic! it is steps away from high end part of Madrid with lots of restaurants and shops around. the staff is very helpful and friendly, the massage service in the hotel is a must try, not to mention the martini bar! it was just great, would recommned anyone to stay at this hotel when visiting Madrid.”

“We booked this hotel for our anniversary (premium city view room) and requested a king sized bed. Unfortunately when we arrived, we were put into a room with two individual beds and the view is just of the building across the street as it doesn’t sit on a high enough floor. We were then kindly moved to a room with one bed, but as it was on the 2nd floor so the view was of the street, so we feel a little ripped off. Additionally, a big part of why we booked this hotel was due to the two bars. Again, we were disappointed on arrival to be told that both bars were closed for a private event, so we wouldn’t be able to use them during our stay. This was hugely disappointing as we were not informed ahead of time and allowed to make a different decision, and this is advertised as an amenity for guests. DO NOT book this hotel expecting to be able to use the bars, as I now understand they do this frequently. Hotel is in a good location and is nice, but for the price I wouldn’t recommend.”

“check in hotel and got upgrade to suite. my baggages were short shipped by Iberia airline, hotel staffs are really patient to check my baggages and give their best to assist us. they know we feel hunger and tired which they deliver some fruits to our rooms for us . we strongly agreed that they have good customer services. room is nice and clean, the mini bar is so nice .... will come again ...hala madrid”

“Apartment was in a great spot, easily accessible to the center of Madrid, but not too touristic or noisy to hamper our stay. On the downside, there was a leak in the bathroom and a broken handle on the bathroom door. Neither of these were fixed either before or during our stay. Apartment also lacks a few things like a chopping board and a sharp knife in the kitchen and a towel rail in bathroom. The apartment is also less than half an hour by metro from the airport.”

“Not only myself but the rest of my family had a wonderful stay at the apartment. Internally all the facilities were good apart from the main bathroom door handle needing to be replaced, shower door not closing properly where water would escape onto the floor, needing to be moped up and apart from this everything else was lovely. Location was perfect, close to the Royal Palace, Plaza Mayor, Gran Via with all the great tapa bars, restaurants and shops all within a 15 minute walk. During our stay we were woken up by builders in the morning that were doing renovations at other apartments in the building but this did not ruin our vacation in the beautiful city of Madrid.”

“i thoroughly enjoyed my stay at this boutique hotel. the room was delightful with a quirky shape. it was easy to walk to the most popular tourist attractions. the staff was quite helpful, eager to please. for example, i asked many questions regarding sites to see, best times to visit, etc. all were answered clearly and with helpful tidbits. they provided an extremely uselful map to negotiate the city. i would stay again.”

“We really enjoyed our stay, the location was fantastic, conveniently located next to one of the best parks in Madrid Retiro Park (Parque del Retiro) and within a stones throw of the local metro line. The attached restaurant Senzone was also great, we had a lovely and competitively priced meal, much better than the neighbouring bar/restaurant (Ramses) where the food was expensive and came out cold. The staff were very helpful and I couldn't recommend the hotel enough. The one downside was that the pool was out of action during our stay due to a fault which lasted all week., the pool was one of the main reasons for choosing the hotel so this was a disappointment.”

“We were looking for a comfortable spacious hotel for our group vacation and found the Eurostars at Mirasierra to be actually much more beautiful than we expected. The beds were really comfortable and we really enjoyed to have a bath-tub and full mini-bar. One thing was a bit disappointing, as we had specifically looked for a hotel with wellness facilities and realised at the location that the use of the pool was not included for hotel guests and would be an additional 18 Euro per person (sauna and turkish bath were included, but the turkish bath was unfortunately not working properly and had a very unpleasant smell on the vapor of the room - probably bad waters. So we only used the Sauna, which had no temperature meter as well, I can tell you it was very, very, hot). We walked every day 10 minutes to the Metro-Station and took the train to the center of Madrid, an additional 35-40 minutes depending on which route you take. So that is also something to take in consideration!”

“Pros 1) perfect location, subway entrance just next to hotel front door; major scenic spots, restaurants and shops are nearby 2) Great, fresh breakfast with 360 wonderful view of Madrid on roof top 3) Fancy designed room with all you needs and comfortable to take rest Cons 1) my room faces construction and redecoration building so I can't open window while the heat is too much for autumn in Spain”

“our travel agent searched for hours/days for the best hotel in madrid based on our budget and we were very happy with the nh nacional hotel. the location was perfect, a short walk from the rail station and our arrival train into madrid, and the surrounding streets and plazas were crowded with people, shops, rastaurants and bars. the rooms are not large but more than adequate for our stay. all in all a great stay.”

“Location: Great. Note that Gran Via metro station is under renovation. However, Sol metro station (which is just a stop before Gran Via on the blue line from the Atocha train station) is only a 3 to 5 mins’ walk away. Sol metro station is where the Sol Square (Puerta del Sol) is. Hotel is walking distance to most of the tourist attractions. There are many restaurants and tapas bars nearby that open till late. The biggest advantage of the hotel is that it’s located on a smaller street next to the main crowded street/area so you won’t be disturbed by the noises at night and yet all the places are easily accessible by foot. Room: Great. Big, spacious, clean and well/newly furnished. Staff: Check-in and out was fast. Staff were polite. If there’s anything that they could do better, perhaps more could be done to introduce the places of interest to guests. Value for money: Very worth it! Highly recommended and would definitely stay in this hotel again when I’m back in Madrid.”

“This is the only hotel I know in Madrid. Whenever I go to Madrid, I stay there. It is very convenient for me because the metro and the train station are there. You can go to the airport by metro and it takes only 30/40 minutes. Also, if you travel to the rest of Spain (Avila, Salamanca), the train is also there, forget the hassle to find a taxi or a bus, or carry your luggage for more than 5 minutes. The hotel is very clean and the rooms are clear and with big windows. The bathroom is also very clean and the shower has a lot of pressure (even if you are on the 7th floor). There is a breakfast buffet with a lot of food. For me is perfect. The variety is great. I have read some reviews from customers that said that the food was not good. Well, in this case, these people have to go to a 3 starts Michelin. I recommend it and I will go again in March.”

“this is definitely a hotel i would recommend to anyone visiting madrid. the room may not be huge but it is comfortable, extremely well kept, clean and well equipped. there are sufficient pillows and cushions unlike some other hotels. the service staff is very friendly, helpful and accommodating. i was supposed to check out after three nights' stay but i extended another night before departing madrid for barcelona. after a week in barcelona, my plan was to return to madrid, stay the night with a friend before flying off to asia the next day. the staff was more than happy to help look after my bags for that one day even though i would no longer be registered as their guest. what great after sales service!!! in the end i decided to just book another night with them instead of staying with my friend. in that one trip to madrid, i returned to catalonia atocha 3 times - simply because it was like 'home' away from home. as for location, it is almost accessible to all the major sites and places with just 10-15 minutes walk or by metro that is a minute away. and yes....the hotel staff willingly and patiently showed me how to get to these places. definitely catalonia atocha.”

“the hotel is very close to bus stops and the metro. 15 min drive by taxi from the airport. the staff was really proficient in english which helped us a lot as we do not speak spanish at all. the room was beautiful - wooden floors, huge king size bed and the bathroom was really nice - we felt like vip's. the pricing of the restaurant was affordable and the food delicious. i would happily stay here again whenever i travel to madrid again and i recommend this hotel”

“Typical Novotel quality and service. Hotel is relatively new inside and quite spacious. Location is not right in the middle of Madrid, so there's a bit of a commute to get to the sights, but on the other hand it's quiet at night and literally 100m from the first stop of the export express bus. There are several subway stations nearby (try using Goya for quick access to the city center) and some supermarkets, restaurants, cafes etc. We arrived at 9am after a long flight and were given a room right away which was very much appreciated. Rooms are big enough with good bathroom, big TV, free bottles water and a fridge, but lacking natural light due to small windows.”

“I arrived in Madrid at 9:30 PM and had an early morning flight at 7. Because time was 'key' I choose to stay here. I was VERY IMPRESSED! Super easy to walk to on the bottom floor of Terminal 4. Very friendly and helpful staff who gave e me several suggestions for restaurants. The room has a very comfortable queen bed, TV, and very modern bathroom with any excellent shower. Everything is quite clean. There also was an expresso/coffee machine and had 2 cups to wake up in the morning. Yes - the fee was approx.$150 U.S., and I could have gotten a hotel 10 minutes away by train (that you get in T4) for perhaps U.S. $75, but - seriously - time was precious AND this hotel is Very Good value!”

“The hotel location is wonderfully situated so it is easily to grab a taxi or walk to everywhere. Even though we are in the middle of Gran Via, nothing could be heard the whole day if we close the windows. I don’t even realised it was raining one night. Staff there greets you with a smile but there should be more staff in the breakfast area. We have to pour coffee on our own as all the staff are at the kitchen preparing eggs for us. No big deal though. The housekeeping does their job very well. Always have fresh sheets and towels every day even though one of the days, we have left the hotel pretty late after 1pm. Water pressure in the shower was powerful. They even provide perfume incase you forgot about yours. There is a carrefour express downstairs so you can grab snacks or drinks anytime and a pharmacy right opposite that opens till midnight. Free jelly candies are available on the first floor and fruits infused water are available on the 7th floor which is the check in floor.”

“Always pleasant, i've stayed at a few Rezidor Hotels, Park Plaza Westminster in London, Radisson Blu Gautrain Hotel in Johannesburg, South Africa also at The Radisson Blu Edwardian Berkshire Hotel, London, Park Inn by Radisson Cape Town Foreshore in South Africa and now recently in Madrid and I must say all the hotels in the group i have stayed at are out of this world.”

“The hotel is next to Atocha Metro and within 10 minutes's walking distance from the Atocha train station, where you can find connections to different cities of Spain. It is also close to several major museums in Madrid. Hotel room is small, but nicely decorated. the staff are fluent in English and helpful. however, the hotel charges clients for internet access.”

“The staff were helpful and friendly. The whole hotel was very clean. The beds were extremely comfortable and the location is perfect for exploring the centre of Madrid. It was more expensive than I usually pay for staying there but it really was worth the extra money.”

“This is our all time favorite hotel in Madrid. The location is outstanding, so too the service of the staff in Anthony, Ana and David whose energy, enthusiasm and passion for customer service will ensure you love every moment. Thank you for room 413, with corner balconies over two streets we were delighted with the views. We will be back😀”

“We stayed at the Vincci Capitol as we had one day/night in Madrid in transit before heading to London. Was very relieved to find that the hotel was in an easily accessible location near the centre of Madrid. At first glance, you could almost miss the entrance because it was part of a theatre building and the hotel entrance is covered by darkened glass. We were delighted to find that the rooms were of a very good quality, a tad on the futuristic modern side, with glass covered wardrobes and flat screen TV. Sleep quality was excellent because we could hardly hear the sounds on the busy streets below from the 5th floor, and the blinds effectively cut out all the outside light. I'd definitely come back to stay at the Vincci Capitol again when we have more time in Madrid in the future...”

“It is value for money if you could secure promotion room rate at last minutes. It is easily accessible by Metro from airport, and is convenient to the city centre by public transport - the bus stop is right next to the hotel. It is a real 4-star rating hotel. The food in the hotel restaurant is excellent at areasobable price.”

“The hotel was in a great location and 10 minutes walk a way from the city centre. The room was a good size and very clean. The restuartant also nice and provide reasonable value for money. There is also a few shops and restaurants 2 minutes away from the hotel which is very convienant if you dont want to venture out in to the city. All in all a good hotel and I would stay there again when in Madrid.”

“In 3 weeks traveling through Spain this was my favorite Hotel. The staff were friendly and informative, fast service and a real sense of generosity about this property. Very quiet rooms even though we were on the main agran Via Road. Free coffee while waiting for check in substantial breakfast served until 2 pm. I would have loved if it had a small gym and pool however there are other options within Madrid close by if you need these facilities.”

“this was a great choice for someone flying out the next day to another spain destination, so good location to get into the city for the day and get to the airport the next day. the room was lovely and particularly the bathroom is very nice - big and with a bath. the bed was a bit hard because i prefer a softer matress, but the room was quiet and i got a good rest. the hotel lobby is very nice, quite big and you can go down and have a drink and something to eat while waiting for the plane the next day, whilst hooking yourself up to the free wifi. that was the main advantage for me, after check out i just used the lounge for a couple of hours before getting to the airport. you can take a bus into town for just 1 euro 50 and it takes about 35-40 mins. the metro station is too far to walk i think. the taxi home from town was just 15 euro. taxi to airport was roughly the same. the bar in the lobby at night was fine, with a nice guy giving me my sparkling wine, but the morning service was terrible, with a girl who couldn't speak english properly and i didn't like her attitude. be careful when ordering an iced coffee - you get the coffee and glass of ice separate! it was a bit of a shock and she was not friendly! service at reception was very nice and most of them spoke english and they printed out my next hotel voucher. i was very happy with the girls at reception.”

“We really enjoyed our stay at the Catalonia. With so many hotels in Madrid it was hard to choose. But the biggest selling points for us were the central location and the reasonable price. We were very pleased and would certainly stay there again. It is just a two minute walk to the Gran Via Metro stop, and only a few minutes to Sol, and a few of the other stops as well. We bought a ten pass Metro ticket but only ended up using half of our trips because everything ended up being in walking distance. The hotel staff were friendly and we had no complaints about the room.”

“Great location, clean, friendly staff, lovely building, comfortable and quiet rooms, substantial breakfast selections, next door to underground parking and an absolutely wonderful Italian restaurant which is highly recommended. Our “go to” hotel in Madrid.”

“I have stayed in a few hotels in Madrid, but this is by far the best. Do not waste your time looking elsewhere. Preciados is located in the center of the city on a relatively quiet pedestrian road so that there is not much noise at night, but you are still only a stone's throw away from all the action.”

“I have been trying to find the ideal hotel in Madrid for some time. This is not it. While the discounted rate from Agoda for this hotel was attractive, I am afraid that the combination of tiled corridors, wooden floors and inadequate soundproofing just did not allow a good night's sleep, even though there was no outside noise and the room itself was adequate.”

“this stylish hotel has a days gone by architecture which fits perfectly in the neigghbourhood it is located in. we only needed one night overstay in madrid and choose this one as it is just around the corner of gran via. it allowed us to walk around a see some of central madrid. also the gran plaza is in walking distance and some major musea. buffet breakfast is sufficient. staff is very profesional and kind. ckecking out was at 12 but as we had out connection later on it was no problem to check out one hour later”

“We stayed here for 3 nights with our two sons, was a triple special birthday celebration... Staff were very friendly and helpful and nothing was any trouble for them..especially Macarena and all staff at reception. (this is the only name I can remember). We stayed on a room only basis, the rooms and bathrooms were modern and kept very clean.. Hairdryer was good,I normally take my own but decided against it and I'm glad I did, it would have been extra weight for nothing. Only thing I was disappointed in was the rooftop pool not being open, its policy in Madrid apparently that all pools are closed around middle of September, on this occasion it closed on 18/9/16. I had booked this hotel for the pool and probably would have booked something else had I known, don't get me wrong it did not spoil our break in any way...Would certainly recommend and would go again. Thanks to everyone who made our stay so memorable 👍🏻☀️🍸🍻”

“we were on our 16 days trip to all over spain and spent our last 3 nights at this hotel. we booked a standard room but somehow was given a suite which is a nice surprise. the room was superclean and the room service was great. there is a local train just across the street. parking is available on site for free. there is also a supermarket just few meters from the hotel. we have been to many countries and many hotels before. so far, this is the best hotel we have ever been to. it was a nice way to end our spanish road trip.”

“The Vincci Centrum hotel is located in the center of Madrid, near most attractions. The staff was friendly, but service in general, in Madrid is lacking. It's tough to be an American traveller in Europe as stereotypes of Americans are rampant, sometimes you can feel the disdain through the smile and that was true for this hotel. On a very basic level, all needs were met, the room was very clean and very comfortable. However, expect to pay for any additional accommodation beyond your hotel room, including any snacks, meals, or transportation. Not the most inviting, but also much more comfortable than your average hotel stay.”

“The breakfast was great and the staff fantastic and helpful.”

“A lot of restaurants and Starbucks just few steps.”

“I got the best accommodation in Madrid here”

“It's a hotel that I want to strongly recommend my friends.”

“The hotel is clean, in a quiet area surrounded by greenery.”

“It’s clean and budget friendly luxury vibe.”

“Everything worked, for instance, the A/C, all of the lights.”

“Great location..nice rooms..nice and friendly staffs.”

“Amazing infrastructure, location and friendly staff.”

“The cleanliness, facilites and staff were exceptional.”

“The hotel even helped me book transportation to the airport.”