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We booked 2 night stay tryingsttrying for the 1st time at Mutsui hotel chain. We were very impressed with the spacious room for Tokyo standard, nice reception, right above JR station Shin-Nihonbashi and also the subway station Mitsukoshi Mae. We stayed at Daiwa Roynet before and few other Japanese chains and the rooms were smaller as expected for Tokyo standard. The great experience was destroyed by Ms Yamagechi, the front desk staff when we approached her to notify her that we're very closed to check out time and we would go up to collect our luggage and check out. We expected her to be appreciative of our proactiveness. However, instead, she gave the unhappy look that we passed the regular check out time which we told her the hotel has agreed to extend 1 hour for us. Not only that, not looking interested to continue the conversation, she's like 'Hurry up!" We're totally appalled with her attitude. She's in hospitality industry but yet she's so hostile. We expected more friendliness from Japan and she just took us by surprise. To the Management of Mitsui Garden Nihonbashi, please ensure you send Ms Yamageshi for customer service and hospitality training. Despite the unpleasant experience by the staff, the hotel is a really nice one, spacious to stay and I'll highly recommend it. Nihonbashi is a business district, much quieter as compared to Ginza or Shinjuku and if you prefer less touristy nice quiet neighbourhood, this is perfect. There're nice restaurants around the hotel too.

It's a sleek, modern and clean no frills hotel, all we needed for a Tokyo hotel to recharge at night ! Went for the deluxe double and it was well worth it for the bigger bathroom and most importantly , a proper massage chair , invaluable after a long day in the city! For the money paid I can't find a better hotel in Tokyo ! Similar priced ones are usually smaller and more basic. It's very close to three metro stations, so easy access to other parts of Tokyo like shibuya, shinjuku And skytree tower! Drawback is 10-15 minutes walk to airport bus and likewise for Tokyo station, not easy with lots of luggage. And its Ginza! good for shopping during the day but nothing happens at night . But it's one of the few hotels I would consider staying again next time I am in Tokyo !

Got a single, smoking room. Very nice room no complaints. My first time in Japan and this business hotel is located near a major train station, Nippori Station. Very convenient to travel to just about anywhere in Tokyo and to and from Narita Airport. Might be confusing at first to use their train and metro but then I have my best friend with me which is Google Maps and Japan Travel apps and it made my solo trip seamless when it comes to trasportation. Lot’s of restaurants nearby, convenient stores and drugstores that sells almost anything you might need. Yanaka Ginza, a quaint landmark in Tokyo is very near, about 15 mins walk from the hotel which I explored on the last day of my trip. I would not hesitate to recommend this hotel because of its customer service and convenience, though as you have read in other reviews that the rooms are small, and it is, might need a lot of manuevering around for 2 people but over all it was good experience for me. Yes!! Just book this hotel 😀😀

My 2nd APA Hotel that i stayed in. As usual APA hotel is super clean and nice even the room is perfectly clean. Facilities is good. The public bath is awesome. Hotel staff are very friendly and efficient especially the guy that help me with the check in.. will return to any APA hotel in tokyo. As i think they have a very high standard in their hotel cleanliness, facilities and the staff that is working there.

Dear Traveler, This was the first hotel I stayed at in Tokyo on my first trip to Japan, and I made a point of it being the last hotel I stayed in on my second, most recent trip to Japan. The only complaint I have are the rooms aren't the largest you'll find at hotels in Tokyo, but the rooms and accommodations are on the nicer, newer side. A very fun place to stay if this is your first trip to Japan, and having to use the space in your room wisely can be a fun challenge too (they really aren't that small). In particular, the staff are fantastic and helpful, and the cafe on the first floor that serves breakfast is great if you're looking to sit by the window and people watch while enjoying a basic, yet tasty breakfast.

Here are the things that made it one of the best for us: Room temperature/ac: sometimes when you are in a hotter city, it is not fun to be in a room that's humid and just uncomfortable. Japan is not a hot city, but I appreciate that the room felt clean and not stuffy or humid or anything like that. It felt fresh. Shower: the water pressure is among one of the most important thing I look for in a hotel. This shower and tub combo was AWESOME and I spent so much time in the shower because of that. The shampoo/cond and body wash they give are also of a good brand: pola. I stay in a lot of hotel in San Francisco and, this one TOPS IT ALL. Amenities: the room provides water bottles, hair dryer, sponges, slippers, tooth brush, etc etc anything you need for your stay. For a Tokyo hotel, the rooms here are also quite large. We had room to add an additional bed! Overall, we had an AWESOME stay and loved our hotel. We were super close to the train & walking disc to Shinjuku. A+!

Arrived very late at night from Haneda International Terminal through both Monorail & JR Yamanote Line, I had to spend around 20 minutes to find the right way from JR Shinjuku Station. However, it's inside Kabuki-cho, which is one of the best place to have a night drink in Tokyo. But also, the staff is very kind as they kept my 50,000 yens CoD order while other hotels in Tokyo would refuse. For French visitors who are not fluent in English, this is the right place to find French-speaking staff. The room size is correct according to Tokyo standards and it's equipped with Shiseido amenities everywhere. I would also recommend to have a delicious breakfast on the top of the hotel to get a wonderful landscape of Tokyo.

Stayed in double bed room. Room size is what one would expect of hotels in Tokyo, quite small, enough room for 1 person to walk at a time. Bathroom was quite small too, but can't complain if you are able to shower and relief yourself. Hotel is about 300m walk from Shinjuku's Kabukicho exit, you can walk there easily. Along the way, you'll go past lots of eateries so you'll have plenty to choose from for meals. The place can get a bit lively in the evenings, mostly youngsters and young working adults will make up most of the crowd. So if you want a peaceful evening, you may want to look elsewhere. Otherwise, this is a nice place to enjoy company, a good meal and drinks later. Finally, the staff, they were great. Accommodating, allowed me to leave my baggage there for a few hours before check-in and after check-out. Will stay again.

Strategically located in a quite ally in Ginza so it’s convenient but away from the hustle and bustle. Room is larger than most three stars hotels in Tokyo. Staff members at the front desk were very hospitable, but those at the restaurant apparently were NOT clear about the room plans offered at their hotel. I payed extra money for breakfast and two drinks per day, but the restaurant manager repeatedly told me the drinks were just filter coffee and teas, which were already included in the usual breakfast layout, and appeared indifferent when I showed him the booking confirmation from Agoda. This is something I’ve never expected from any hotel in Japan. So do NOT book rooms with “free drinks” otherwise you’re wasting money!

We booked the Tower Suites Double. Not sure if it was included but just not mentioned on the booking or if we were upgraded, but we got a room on the 38th (premium) floor with a view of a park and Tsukiji market, and daily breakfast for two. Here's a quick summary of our excellent stay at The Shiodome RPH: Location: the hotel is conveniently located close to the Shimbashi station. However, for those not used to living/staying in a large metropolis, although the hotel is connected to the station, it may still take 10-15 minutes to walk to a certain subway line as the stations have many exits and are well connected underground. In addition to train/subway, there is always a taxi standing by outside the hotel and the valet is very helpful. There is also airport shuttle to and from Haneda and Narita airports. Facilities: the hotel has a spa and a gym, although I did not use either. There are several restaurants on-site. For the daily breakfast there are three options: Western buffet, Chinese buffet, and Japanese. We ended up going to only the Western and Chinese buffet, both are small but have delicious food. There is also a 24-hour Family Mart convenience store downstairs, which provided several yummy late night snack/drink options. We also quite enjoyed the iced and hot coffee available in the vending machine on our floor. Room: My biggest concern with booking a hotel in Tokyo is with the size of the room and the size of the bed, as I have read many reviews in the past that mentioned Tokyo hotel rooms are small. Our room is not the case - we have a HUGE (King+ size) bed, and the room still has a small seating area and desk. Overall I was very satisfied with the size of the bed and the size of the room. The premium floor rooms also offer high ceilings, which is a plus. Room is very clean and comfortable. Amenities/Others: There is a capsule coffee machine in the room and mini bar. Of course, there is a nice toilet in the hotel (specialty of Japan). But I LOVE the

East 21 is an excellent hotel. The staff are helpful and polite. English is well understood. The rooms are comfortable and clean. They are small but this is typical of nearly all Tokyo hotels. Breakfast is a buffet, good enough to suit both Asian and International tastes, but check prices as charges increase usually on weekends. The fitness centre and spa is clean and well equipped but can be expensive depending on the day, typical of the variable rates that many Tokyo hotels charge. Pick the week days for lower prices. East 21's location is an 8 minute walk from Toyocho station (T14) on the Toyo Rapid rail line, an easy connection to the Keisei rail line which takes you to and from Narita airport. The hotel also has shuttle buses to both Narita and Haneda airports. Using the Toyo line, its easy to get to most locations around Tokyo city. Overall, Hotel East 21 is excellent value for money. While its not 5 star, its a good 3.5 to 4 star at a reasonable price.

Nearby Amenities: 5 STARS Note: Direct to Hotel From Narita Airport Terminal 1: Narita Sky Access Line, Platform 1 (Orange Colour) Drop at Oshiage Skytree Station, Exit B3, Front of Hotel Back to Airport Narita Airport Terminal 1: Narita Sky Access Line, Platform 3 (Orange Colour) Price: Y 1170 Journey: 1 Hour Note: Do not take Taxi or Uber in Tokyo (Very Expensive) Take MRT station to station for journey Easy: Download Apps: Tokyo Subway Halal food: Download Apps: Halal Navi( Easy to locate halal food) Reconmended: Panga BBQ at Taito Mobile Internet: Wifi Rental at Narita Airport Terminal 1 Counter Want Cheaper: Buy Tokyo SimCard thru qoo10 Delivered to House before departure. Setup japan mobile profile before departure (easy read manual). Network Docomo: 5 Stars

My parents and I stayed at this hotel for our last segment of our Japan trip and we had a wonderful experience overall. Staff was very welcoming and helpful from start to end. The hotel exceeded all of our expectations. It's hard to find spacious hotels in Tokyo, and this one was modestly big for the 3 of us. Room was clean and supplied with numerous vanity kits, not to mention all the other beauty goodies located at the lobby. My parents kept raving about this place and how awesome the hotel is. Location is great too as it's close by numerous train stations. There's nothing I can think of that's bad or needs improvement. Overall, a wonderful hotel and amazing staff! Thank you Hotel Sardonyx Tokyo for such a pleasant stay! We will definitely stay here again if we ever stop by Tokyo!

This hotel is great! Prior to staying at the hotel, I had several questions, and the hotel always responded via email. Communication with the hotel was great. The hotel is accessable from the Narita Airport by bus shuttle (to and from the airport). This is extremely convienent door to door service. I recommend using this service, unless you want to figure out the train and subway system after a long flight, and carry your bulky luggage on a busy train. Check in (and check out) was very easy. Staff was very friendly and most spoke English, or found someone who did speak English. Staff was also very knowledgeable about Tokyo, exchanging foreign currency, and local restaurants. The hotel is able to exchange some foreign currency. If you have other types of uncommon currency, then there is a bank close by who may be able to exchange your money. The hotel location is great for Tokyo visitors. It is a few minute walk to the Shimbashi station, which will get you to anywhere in Tokyo quickly. The hotel is within walking distance of Ginza, the famous Tsukiji fish market, and tons of restaurants (Japanese, formal, casual, McDonalds, KFC, and many many more). If you need to buy unique Japanese toys for kids, the hotel is within walking distance to a large toy department store (Hakuhinkan). There are two 7-11 type corner stores on either side of the hotel, which also sells food and drinks. Our hotel room was spacious and very clean. Wired or wireless internet is available. The room had all of the amenities you could ever need. We were lucky enough to have a view of Tokyo Tower from our room, and saw it lit up every night. The hotel interior decorating is fine. We did not try the food at the hotel because there were so many local restaurants to try. Compared to other Tokyo hotels, this hotel is good value. We were sad to leave the hotel because our experience was so good. I would stay here again.

on 12th July night, we approached the reception desk to ask about delivering one of my luggage to the next hotel in Tokyo while we are away for Kyoto for 3 days 2 nights. The receptionist was so helpful, he not only helped us complete the form which is best written in Japanese (and he's got really nice handwriting!), he also called the receiving Tokyo hotel to inform them about my request and confirm their address! He also patiently explained to us about the pricing. As this is our first time trying this luggage delivery arrangement, his help really put us at ease. His name starts with T (i really regretted not getting his name). We are really grateful for his help and service! Hotel wise, it's clean and in a peaceful neighborhood. The area is easy and nice to walk around. It was drizzling when we were there so the weather was so nice for us to stroll to and from Ginza + hotel. It's also v near Takaracho Subway Station which makes it really convenient

We stayed in this hotel for 2 days recently. We had a very pleasant experience throughout our stay. Initially we booked our room in 2 separate booking, so theoretically we have to check in another room for the 2nd day, but the front staff, a gentleman, is so kind and really took the time to find us a high floor room for the 2 nights so that we need not have the hassle to change room. Thank you so much. Obviously we had a good view looking out to Tokyo Tower. Room is not big but adequate, well lited, including the bathroom. There is convenient store in house which proved to be very useful. But through out our stay, the one thing which touches us is the friendliness of the hotel staffs, very courteous and ever ready to help. That particular lady who sent us to our limousine bus deserved special mention for being very thoughtful. Unfortunately in a hurry we didn't register her name. We stayed in 6 hotels in Tokyo, and I must admit we have the best experience from this hotel.

Nippon Seinenkan Hotel is over the road from the Meiji Jingu Stadium, which means it's super easy to catch a Yakult Swallows game - so much fun! The hotel itself is very new and very convenient to the Tokyo Metro Ginza subway line, and the Omotesando, Shibuya and Shinjuku shopping areas are all within walking distance. Ginza shopping is only a short subway ride away. The hotel staff were very friendly - lots of English was spoken, which made things even easier for us. I've stayed in quite a few really lovely hotels in Tokyo and the Nippon Seinenkan Hotel compares favourably in lots of ways - value for money, quality of room, location and facilities. The room (queen) was small, but that's Tokyo - it didn't worry us even though we were there for 15 nights. There's even a Family Mart on-site for late night snacks. All in all, a wonderful stay in the best city!

From the Narita Airport took Keisei Bus 900 yen alight at Kaihinmakuhari JR station walk about 10 mins to APA Hotel,check in time 2pm we stayed at triple room found it is clean and have a spacious room.The hotel provide shuttle bus to Kaihinmakuhari station and airport bus from the hotel at 900 yen.The hotel is worth to stay and it is cheap than other in Tokyo.it is 20 mins journey to Tokyo Disneyland via Keiyo JR Line 310 yen.I will strongly recommend to people who want to find a budget and have a four star hotel In Tokyo.

The only weird thing is google maps doesn’t show this hotel’s location... I used the address to find it. This property appears new. The lobby is beautiful and the staff were very nice. The highlight are the rooms! Clean and modern. Not as small as I’ve experienced in other hotels in Tokyo. My wife and I were very comfortable. The onsen was amazing too. The location is a short walk from the train station and right in the heart of Roppongi. I highly recommend this hotel!

This is my fave hotel in Tokyo located in a very busy section of Tokyo called ikebukuro. although the room is quite small and the design is a bit outdated but it is very clean and the staff service is superb. The staff helps to receive and keep my japan wireless package safely until i arrived and they even helped me to post back the package after i checked out. Dont worry if you overshop as the concierge provides post service to send your stuff back to your country at a reasonable free. They even sell various sizes of shipping boxes at an extremely cheap price and they even let you use their scotch tape for free. Metro station is location right at the back of the hotel in the Lumine building, mojor departments store such as TOBU, SEIBU and PARCO are just a few steps away from this hotel. Convenience stores are just right by the corner. I will be back for sure. Thanks

This was really a good stay and i would highly recommebnd this hotel in Tokyo. First of all rooms are large and not over priced when you ask for a twin bed room. I think it is very rare in Tokyo. Then service level, wuality and confort of the rooms are really good in line or above european 4 stars /5 stars standard Location is good very near to metro / train station. Access is very easy . Hotel has public baths on the top floor an it is nice to try. The only bad thing to mention is that internet in the room was very very very slow. So you could not really use it except for emails checking.

The Shibuya Excel Hotel was my first stay in Tokyo Japan. I must say it was the most wonderful experience. The Hotel is brilliantly located, has the best views, lovely and clean and tidy and very quiet. Very relaxing to return to after a busy day exploring this wonderful part of the world. The staff are great ambassadors for Japan and maintain that lovely warmth, respect and friendliness of all Japanese people. I have no hesitation in recommending the Shibuya Excel to anyone who is looking for a reasonably priced, comfortable hotel in Tokyo. The longer you stay the better!!!

We stayed in a corner twin room that faced the Mitsukoshi Dept. Store. We had gorgeous views of Ginza. The hotel is very new, just opened last year. The design is very modern, clean and smartly thought out. I appreciated how the shower is separated from the toilet and the sink. There is a empty mini fridge to keep all one's personal items cold without having to hassle w/overpriced stocked drinks. They have a Nespresso machine with half a dozen different coffee capsules from which to choose. They are delicious. Not to be outdone is the drip coffee pouches they supply. I almost dismissed it as being low quality just because it came in a foil bag. I was absolutely wrong. It made the best hotel room coffee I've ever tasted. This being Japan, the service is never less than solicitous and efficient. Someone is there to greet/help you at the entrance, the reception desk, the elevator, etc. Check in and out procedures never took more than a couple of minutes. WiFi was signal was strong throughout the building (at least all the areas I visited ) if not as fast as at home but download speeds were acceptable as long as you aren't streaming a lot of video. The hotel had a lot of nice touches such as a currency exchange ATM, stamps for postcards, electrical outlets at the bedside, soft linens, a dehumidifier, daily morning newspaper delivery, etc. We stayed in mid-January for 2 nights and paid the extremely low rate of $200/night which included tax and service fees. I can't see any other hotel in Tokyo coming close to this in value (and I've stayed in several so I speak from personal experience).

The location of the hotel is its best selling point. Couldn't be more convenient for those travelling to Narita airport by skyliner. The room itself is a little bit bigger than other Tokyo hotel rooms and for 1 person feels the right size. The bed is super soft which i thought it would be a problem but i have a suspicion that it is a memory mattress. Same with the pillows they are flat but again for me it wasn't a problem, as i got used to it within an hour. The TV screen is big with some Japanese channels and BBC world news that you can watch for free. Moneywise it was a bit expensive but again you are paying for the convenient location.

I was pleased with the hotel's location as this is situated near the Kinschicho train station. There are several restaurants nearby and 7-11 convenience store is just a few steps from the hotel. The staff were very accommodating and can speak English very well. The room is quite small but I guess that's the norm in Tokyo hotels. I'd book again in this place when I go back to Tokyo.

the hotel staff was very friendly and helpful when i checked in. the room was small but nice, it had robes and slippers, tea/coffee, cable tv, alarm clock, etc. if you are looking for a great location at reasonable price i would highly recommend shinjuku prince. not having any other experience in tokyo hotels to compare this to it was a really great first impression. i would certainly look at staying here again the next time i go to tokyo.