Diamond Hotel
Deluxe King Non-Smoking Diamond Hotel
Lobby Diamond Hotel
Lobby Diamond Hotel
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8.3
Excellent
36.5% this month
/10
(3298 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - 2.33 kilometers from city center
Popular neighborhood
Parking
FREE
  • Manila Bay80 m
  • Casino Filipino Malate Branch150 m
  • Fabulous Laundry280 m
  • Centennial Clock320 m
  • Coconut Palace320 m
  • Happy Travel340 m
  • Suburbia360 m
  • Hobbit House390 m
  • American Express420 m
  • Malate Church440 m
  • Free Wi-Fi

    Diamond Hotel

    Roxas Boulevard cor. Dr. J. Quintos Street, Malate, Manila, Philippines - See map
    "Location of the hotel is quite good as it has a lot of food establishment nearby."
    Tristan - 23 October 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • 760 meters to public transportation

    • Airport transfer

    • Located in heart of Manila

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 68 times for various dates | 16 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 8,846 Manila properties
    See all rankings
    Room comfort score
    8.4/10
    Room size
    48 sqm.
    Service score
    8.4/10
    Cleanliness score
    8.6/10
    Better than
    99
    %
    of Manila properties
    Bigger than
    99
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Value for money7.8
    Distance to city center9. Km
    Location rating8.5
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport7.7 km

    Rooms available at Diamond Hotel

    8.4
    Excellent
    Room comfort & quality
    Executive Suite Smoking
    Executive Suite Smoking
    ...
    • Room size: 88 m²/947 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Executive Suite Non Smoking
    Executive Suite Non Smoking
    ...
    • Room size: 88 m²/947 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Diamond Club Twin - Non-Smoking
    Diamond Club Twin - Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Deluxe Regency
    Deluxe Regency
    ...
    • Room size: 45 m²/484 ft²
    • Bay view
    Enter dates to see prices
    Deluxe Regency - Smoking
    Deluxe Regency - Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Deluxe Regency - Non-Smoking
    Deluxe Regency - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Premier Twin Non Smoking
    Premier Twin Non Smoking
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Smoking
    Deluxe Twin Smoking
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe With Breakfast
    Deluxe With Breakfast
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Diamond Club King - Non-Smoking
    Diamond Club King - Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about Diamond Hotel

    • 10.0
      Exceptional
      Staff 

      "The staff are very helpful and prompt."

      Rahellejoy

      |

      07 January 2019

    • 10.0
      Exceptional

      "Thanks for your wonderful hospitality."

      Rahellejoy

      |

      07 January 2019

    • 10.0
      Exceptional
      Staff 

      "Friendly and very professional staff!"

      Jerry

      |

      02 December 2018

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    More about Diamond Hotel

    More about Diamond Hotel

    8.8
    Excellent

    "The room we got (Deluxe Regency) is clean and spacious."

    Monique

    |

    27 June 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent
    Staff 

    "Great staff - very accommodating folks."

    Genevieve

    |

    02 October 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Lobby Lounge
    Menu:Buffet
    Corniche
    Menu:A-la-carte
    Yurakuen
    Cuisine:Japanese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    iBread
    290 m Filipino
    Hizon's Cakes & Pastries
    660 m Filipino
    Vatel Restaurant Manila
    1.9 km Filipino, French, Mediterranean
    Asian cuisine
    Asian cuisine
    Sky Lounge Music Bar
    50 m Asian, Bar, Filipino
    Yurakuen
    50 m Asian, Japanese, Sushi
    Market Cafe
    150 m Asian, Chinese, Filipino
    Chinese cuisine
    Chinese cuisine
    Mr Loh Seafood Restaurant
    260 m Chinese, Seafood
    Hen Lin
    300 m Chinese
    China Place
    320 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Diamond Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3298)Booking.com Reviews (547)
    8.3
    /
    10
    Excellent
    36.5% this month
    Cleanliness8.6
    Facilities8.2
    Location8.5
    Room comfort and quality8.4
    Service8.4
    Value for money7.8
    Rating
    9+ Exceptional (813)
    8-9 Excellent (632)
    7-8 Very Good (690)
    6-7 Good (260)
    <6 Below Expectation (236)
    Time of the year
    Mar - May (628)
    Jun - Aug (709)
    Sep - Nov (547)
    Dec - Feb (747)
    All guests (3298)
    All room types
    All languages

    Show reviews that mention 

    Showing 2631 verified guest comments
    12345
    8.8
    Excellent
    Barry from Singapore
    Business traveler
    Deluxe Regency - Non-Smoking
    Stayed 3 nights in July 2019

    Good hotel great breakfast”

    Recommended, will come back

    Reviewed July 25, 2019
    10.0
    Exceptional
    Gregory from United States
    Family with young children
    Deluxe King Non-Smoking
    Stayed 1 night in June 2019

    The staff at the Diamond is always the most professional i have ever seen in manila. Excellent”

    From the moment of check-in to check-out it was an amazing stay. A sold out hotel, wedding receptions and the staff maintained a 5 star attitude and professionalism. The dining room buffet was over the top and the dining room manager is the best at all times. I have stayed at this hotel numerous times and have always been impressed. 5 stars

    Reviewed June 17, 2019
    8.0
    Excellent
    TOKIHIKO from Japan
    Solo traveler
    Deluxe King Non-Smoking
    Stayed 2 nights in July 2019

    Very good”

    Very good

    Reviewed July 12, 2019
    8.4
    Excellent
    MUHAMMAD from Singapore
    Couple
    Deluxe Regency - Smoking
    Stayed 2 nights in April 2019

    Great place and the staff a great help”

    It's a great place but it's just that the area or surroundings are not suitable for family as when out of hotel areas there will be a lot of beggars looking at you and asking for money. There are a few experience I would like to share. Firstly when check in my credit card has some errors for deposit. Instead of the staff decline a room for me, they assist to get ready the room while I settle my credit card errors. Secondly, the hotel staff are a great help when during the quake. Me and my partner didn't realise that there are cracks on the wall next to our bed until the next morning. We informed the front desk and she immediately asked me if I wanted to move to another room but I told them to inspect if it is safe for us to stay in the room. At about 30minutes the duty manager informed me to give me time to pack my things and move to another room. Which it's a good idea. After packing and wanted, the staff assists me to another room was given complimentary dessert. Kudos to the staff.

    Reviewed April 26, 2019
    8.4
    Excellent
    Rod from United States
    Couple
    Deluxe King Non-Smoking
    Stayed 3 nights in April 2019

    Satisfying but not spectacular ”

    I've stayed at Pan Pacific and New World hotel, which are both within stones throw of each other. I thought my stay at Diamond hotel was ok but not outstanding. I consider Pan Pacific service and staff outstanding. Reasons are minor but here they are. I felt the Required 4,000 peso deposit per night of stay was ridiculous, price for buffet outrageous (although it looked good didn't try), the security reasonably but they need to teach staff how to Properly Pat Down Guests (I found his method Too Much & Handys towards private area of body, yes I work in Security) & minor Conversations within staff members infront of guest are Inappropriate, especially when it involves my Tipping some staff and not others, yes I'm a foreigner but understand enough Tagalo or Visayan language to be Put Off by staff's comments to each other. It's definitely Not Professional. I'd stay there again BUt it wouldn't be my first choice.

    Reviewed April 18, 2019
    10.0
    Exceptional
    Tristan from Singapore
    Family with young children
    Deluxe Room
    Stayed 2 nights in October 2018

    Worth every penny!”

    Location of the hotel is quite good as it has a lot of food establishment nearby. You can also go to a mall (which is like 10 minutes walk from the hotel). Hotel staff are very accommodating, friendly and very nice with kids. Two thumbs up for their security team. My sister stays with us for a few hours and leaves around 4am to go directly to her workplace, before they let my sister out of the hotel they call us first verifying if she is our guest. Facilities are clean and well-maintained. Rooms are very spacious (literally my kids have a lot of space to run around). Recommended hotel! Wouldn't mind going back to stay with Diamond Hotel again :)

    Reviewed October 23, 2018
    8.4
    Excellent
    Kristin from Philippines
    Family with young children
    Stayed 1 night in July 2018

    small rooms”

    only stayed here for sister in laws wedding preparation. rooms are too small and i hate the fact that the elevator needs a pass card to work, guests need to and wedding suppliers had a hard time getting to our room and back. not ideal for wedding preparations because of this but has excellent location.

    Reviewed September 22, 2018
    4.8
    Nils from Germany
    Couple
    Deluxe Regency - Non-Smoking
    Stayed 1 night in April 2019

    Disappointing!”

    Discrimination. Sad and is happening. If you come into the hotel without a 4-wheel drive, you feel less important! Or, would make you even feel like you are a threat of terrorism, if you are on a motorbike ride with helmet? Terrible way of handling guest check-in (not even in the lobby section guard will already won't allow you to step in the premises with your check-in luggage, maybe because we arrived on motorbike)? Less welcome, not even if you are on a BMW motorbike, bottom-line motorbike is not allowed to get in the lobby drop-off, maybe there was lack of briefing to staff that people can also check-in even without a 4-wheel drive! Disappointing! ). The security team itself needs briefing in handling guests at a 5-star hotel level. If the decision is beyond your scope, bring it to the higher level where your guest doesn't need to argue with you (everyone has a story after all, and is not funny if you drove for almost 10hrs on motorbike and your hotel won't welcome you.

    Reviewed April 23, 2019
    4.8
    Nils from Germany
    Couple
    Deluxe King Non-Smoking
    Stayed 1 night in April 2019

    Disappointing!”

    Discrimination. Sad and is happening. If you come into the hotel without a 4-wheel drive, you feel less important! Or, would make you even feel like you are a threat of terrorism, if you are on a motorbike ride with helmet? Terrible way of handling guest check-in (not even in the lobby section guard will already won't allow you to step in the premises with your check-in luggage, maybe because we arrived on motorbike)? Less welcome, not even if you are on a BMW motorbike, bottom-line motorbike is not allowed to get in the lobby drop-off, maybe there was lack of briefing to staff that people can also check-in even without a 4-wheel drive! Disappointing! ). The security team itself needs briefing in handling guests at a 5-star hotel level. If the decision is beyond your scope, bring it to the higher level where your guest doesn't need to argue with you (everyone has a story after all, and is not funny if you drove for almost 10hrs on motorbike and your hotel won't welcome you.

    Reviewed April 23, 2019
    10.0
    Exceptional
    Daniel from Poland
    Business traveler
    Deluxe Regency - Non-Smoking
    Stayed 1 night in April 2019

    Exceptional”

    great outdoor swimming pool. Perfect staff and service. Good breakfast choice!

    Reviewed April 30, 2019
    8.4
    Excellent
    Casey from United States
    Family with young children
    Deluxe King Non-Smoking
    Stayed 3 nights in July 2018

    it was ok. but seemed old and didnt seem like a 5 star ”

    hotel. it was just ok. but it wasnt too bad on price. free use of sauna, steam and jaccuzi room. gym is 24/7 massage is awesome and not as expensive as othet hotels. example most 5 star hotels charge almost 2k for an hour while this charged about 1100. massage was good for the price. food was ok. the worse part of my stay though is they dont allow slippers during breakfast.... who does that... oh well.

    Reviewed July 23, 2018
    8.8
    Excellent
    Duque from Philippines
    Business traveler
    Premier King Non-Smoking
    Stayed 1 night in July 2018

    Good hotel for business and pleasure”

    The hotel facilities were good and the staff generally responsive. I was belatedly told (like a person from the reception had to run after me) that they could not give me a room with a twin bed, but offered an extra bed at no cost. Worked for me. It was close to a lot of interesting places-- malls, bars, restaurants, cultural center, the promenade, etc. It's relatively easy to get a cab and get to the airport. Downside was the fact that I had to wait almost half an hour for my room as it was not yet ready at 2PM as initially promised. Being on business travel, having to wait for your room is inconvenient, at the very least. I often do not have issue with my room being ready at a later time, but I do mind when I have to wait because the room is not ready at the agreed upon time.

    Reviewed July 18, 2018
    10.0
    Exceptional
    Bianca from Philippines
    Couple
    Stayed 1 night in May 2018

    Very Good Experience”

    I love my stay here! The staff are very accommodating, the rooms are very clean and comfortable. outdoor facilities are wonderful. I would definitely recommend this to my friends and family. Looking forward to staying here again in the future

    Reviewed June 10, 2018
    8.0
    Excellent
    Jonessa from Philippines
    Solo traveler
    Deluxe King Non-Smoking
    Stayed 1 night in May 2018

    Great location and friendly staff, but some rooms need renovation”

    Book the premiere room because the rooms are new. Deluxe rooms are old and need renovation — also overpriced. Location is good, staff are courteous. They do not have enough parking space and do not leave your car with valet coz they use your car!

    Reviewed May 29, 2018
    9.6
    Exceptional
    Jezreel from Philippines
    Family with young children
    Deluxe King Non-Smoking
    Stayed 2 nights in April 2018

    No disappointment! ”

    I booked my family, which includes my father, brother and my nephew for 2 nights as my gift to them. To my surprise, i was advised to have the room upgraded instead of having to pay for half the rate for early check in. Indeed, the place was worth it. It has every essentials, and the room was well maintained. the central aircon in the hallways is good enough to combat the fiery heat outside! My nephew was amazed, and wishes to come back in the same place. Would definitely consider booking in the same hotel again in the future 😄

    Reviewed April 30, 2018
    8.8
    Excellent
    Leo from Hong Kong
    Business traveler
    Deluxe King Non-Smoking
    Stayed 1 night in January 2018

    Stomach flu”

    I stayed and only ate at the club lounge since I checked in and check out. 5 hours after I left, I had a stomach flu & vomited. I noticed the bottles of water were not bottled properly, the caps weren’t sealed. I hesitated & asked the staffs, they said they were brand new. Either those bottles of water or the papaya I asked during breakfast that they brought up from the lobby cafe. Friendly staffs though.

    Reviewed January 12, 2018
    10.0
    Exceptional
    AHMED from Saudi Arabia
    Group
    Deluxe King Non-Smoking
    Stayed 4 nights in November 2017

    hotel is excellent ”

    The hotel is excellent in its location and good handling, the level of cleanliness is excellent and the food is excellent and everything you need is available from the services provided by the hotel for all the guests

    Reviewed November 21, 2017
    8.4
    Excellent
    JESSIE from Philippines
    Family with young children
    Deluxe King Non-Smoking
    Stayed 1 night in September 2017

    overall pleasant stay”

    location located in central manila near manila bay which i truly fond of it.during our stay there is ongoing renovation of the pool which i think even other guest are not happy ....but the good thing is they transfer the guest on the other hotel for the pool use.cleanliness is sososo....breakfast buffet superb wide array of choices ....i dont get there rules coz according to them guest must be in formal since im wearing a sandal they allow me to wear a stock shoes which for me looks like sandals.......overall its ok and i had a good time.

    Reviewed September 25, 2017
    9.2
    Exceptional
    Judith from Philippines
    Business traveler
    Deluxe King Non-Smoking
    Stayed 1 night in May 2017

    Good view over Manila Bay”

    Nice, safe and very friendly Hotel. Most rooms have a good view over Roxas Blvd and Manila Bay. You may even catch the sunset. Room service is very convenient. Buffet dinner is good as well. Bar 27 is good place to spend a relaxing evening listening to local singers. We will be back.

    Reviewed September 17, 2017
    8.0
    Excellent
    Henry from United States
    Couple
    Stayed 2 nights in August 2017

    To Relax and Enjoy”

    As expected from prior reviews. Chose a larger corner room which was great. Shower water pressure just super. Did get unsold at check-in but no real advantage for us. Bought breakfast package which was too notch. Highly recommended..

    Reviewed August 18, 2017
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    Diamond Hotel
    |Excellent 8.3
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    • Excellent location
    • Manila Bay
    • Pedro Gil LRT Station is within 0.77 km