Diamond Island Resort and Penguin Parade nightly
Diamond Island Resort and Penguin Parade nightly
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"Great location and staff were very friendly and accommodatin..."

Anthony

11 March 2018

Ocean View Terrace - Balcony/terrace Diamond Island Resort and Penguin Parade nightly
Ocean View Terrace - Balcony/terrace
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Lobby Diamond Island Resort and Penguin Parade nightly
Lobby
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Interior view Diamond Island Resort and Penguin Parade nightly
Interior view
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Interior view Diamond Island Resort and Penguin Parade nightly
Interior view
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Excellent
Location
8.1
See all 46 photos Diamond Island Resort and Penguin Parade nightly
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Diamond Island Resort and Penguin Parade nightly

Excellent location
Very good
From 174 reviewsSee what guests said
7.3
  • Private beach

  • Bar

  • Garden

  • Fitness center

Room choices
7.8
Very good
Room comfort & quality
Superior Beach Front
Superior Beach Front
...
  • Beach view
  • 80 m²/861 ft²
  • 1 king bed
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Superior Balcony Sea View
Superior Balcony Sea View
...
  • Ocean view
  • 60 m²/646 ft²
  • 1 king bed
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Family Beach View
Family Beach View
...
  • Beach view
  • 120 m²/1292 ft²
  • 1 king bed
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Ocean View Terrace
Ocean View Terrace
...
  • Ocean view
  • 50 m²/538 ft²
  • 1 king bed
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Beachside Villa
Beachside Villa
...
  • Ocean view
  • 70 m²/753 ft²
  • 1 queen bed
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Deluxe Family Room with Spa Bath
Deluxe Family Room with Spa Bath
...
  • Ocean view
  • 100 m²/1076 ft²
  • 1 queen bed
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Executive One-Bedroom Apartment - Beach Front
Executive One-Bedroom Apartment - Beach Front
...
  • Shower and bathtub
  • Balcony/terrace
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Premium One-Bedroom Apartment
Premium One-Bedroom Apartment
...
  • Shower
  • Balcony/terrace
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Guestroom
Guestroom
...
  • Shower
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One-Bedroom Apartment with Loft
One-Bedroom Apartment with Loft
...
  • Shower
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More about Diamond Island Resort and Penguin Parade nightly

More about Diamond Island Resort and Penguin Parade nightly

"The lady at the reception is also really kind and nice."

Reviewed 03 January 2017

Christianus from Indonesia

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Family with older children

An overview

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What they offer

"Nice view and relaxing location."

Stanley from Hong Kong

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Couple
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (174)
7.3
Cleanliness7.3
Facilities6.8
Location8.1
Room comfort and quality7.8
Service7.4
Value for money6.7
Provided by verified guests of Agoda
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Showing 144 verified guest comments
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7.2
Very good
Judith from Australia
Couple
Beachside Villa
Stayed 1 night in April 2018
Ok.”
It was ok for what it was. Wouldn't call it luxury though. Could do with a bit of attention to detail.
Reviewed April 23, 2018
2.0
Chow from Hong Kong
Family with young children
Family Beach View
Stayed 1 night in March 2018
No hot water”
Staff wasn’t very Fanny, house not really clean, location far away
Reviewed April 03, 2018
8.8
Excellent
Anthony from Singapore
Group
Deluxe Family Room with Spa Bath
Stayed 1 night in March 2018
Great staff”
Great location and staff were very friendly and accommodating. They also took us to view penguins in the night right in front of their property. We would otherwise have to pay for a penguin tour.
Reviewed March 11, 2018
8.4
Excellent
David from Australia
Couple
Family Beach View
Stayed 2 nights in December 2017
holiday”
Yes, Wonderful location. Penguin tour a bit of a fizzle as they close the beach to hotel guests so you only get to see a few Penguins walk accross the hotel lawn.
Reviewed January 01, 2018
10.0
Exceptional
chui from Hong Kong
Couple
Ocean View Terrace
Stayed 1 night in November 2017
amazing”
the penguin tour at night is amazing. actually the penguin is just live in the resort...they will come to visit your door too. this feeling is so nice. and the view is amazing. but it may be cold as it is just next to the sea. recommend you to buy food to cook in resort~~`
Reviewed November 27, 2017
5.2
Sridevi from Singapore
Family with teens
Beachside Villa
Stayed 2 nights in November 2017
Not worth the money”
We stayed there for seeing the Penguin, but the beach was close for Penguin tours. Though it is a beach resort, we can't access the beach in the early mornings and late evenings. We drove a km away to access the beach.
Reviewed November 26, 2017
THIS REPORT IS RUBBISH AND I WISH I COULD HAVE TALKED TO HIM EARLIER, THE PENGUINS HAVE LIVED IN THE RESORT FOR HUNDREDS OF YEARS. OUR BEACH ACCESS IS PRIVATE, GUESTS ONLY, ACCESS IS CLOSED WHEN PENGUINS WALK UP OUR WALKWAY FOR AN HOUR EACH EVENING AT NIGHT TIME VERY DARK, BRING A TORCH RECOMENDED. BELOW IS AMOTHER GUEST REMARKS the penguin tour at night is amazing. actually the penguin is just live in the resort...they will come to visit your door too. this feeling is so nice. and the view is amazing. but it may be cold as it is just next to the sea. recommend you to buy food to cook in your kitchen..`
Responded January 16, 2018
Diamond Island Resort and Penguin Parade nightly
7.6
Very good
Julian from Australia
Couple
Ocean View Terrace
Stayed 1 night in October 2017
Very good”
Convenient to view the penguins on the horel property
Reviewed October 25, 2017
2.4
Judy from Singapore
Couple
Superior Balcony Sea View
Stayed 2 nights in October 2017
Resort touted as luxury resort but we were appalled by the condition of the place. ”
We thought we had checked in the wrong place. Everything was either so old or not working. Our living room’s lights were not working and the stove apparently is on display only as it was not working as well. The sliding door to the toilet was a nightmare as it was not easy to slide open and close. The bed was so lumpy and soft we wake up feeling sore all over. Unless they have an overhaul, would strongly not recommend this place to anyone .
Reviewed October 11, 2017
We are sorry 2 bulbs failed to work during your 2 day stay, ( out of 20 lights in ceiling) It is very bright, which is why we use dimmers, and the stove does work as a staff member pointed out to you There is no need to turn off the second wall switch if you cant remember to turn it on again. Your comment is just plain wrong about the beds ( they are new King Beds with a soft padded 60 mm layer on top of each one.) As for sliding doors they can be a little fiddly to use at times. Our maintenance people will make the sliding doors work better.
Responded October 16, 2017
Diamond Island Resort and Penguin Parade nightly
5.2
Janice from Australia
Couple
Ocean View Terrace
Stayed 2 nights in August 2017
Above average”
Bit out of town Hardly any penguins spotted which is why I booked here Staff almost invisible-- not friendly
Reviewed September 01, 2017
9.2
Exceptional
CHI from Hong Kong
Couple
Ocean View Terrace
Stayed 1 night in June 2017
Exceptional”
great place to stay if u want to see penguin.
Reviewed June 17, 2017
2.8
wong from Hong Kong
Group
Ocean View Terrace
Stayed 1 night in May 2017
Bad”
no one in reception,check in need wait 15 minutes above, no one to explain all information to us, very disappointed
Reviewed May 20, 2017
8.4
Excellent
chun from Hong Kong
Family with teens
Superior Balcony Sea View
Stayed 1 night in February 2016
nice place ”
good view shop only short drive
Reviewed February 26, 2017
Great to have your stay, pleasure to be of service to you. jamie
Responded April 29, 2017
Diamond Island Resort and Penguin Parade nightly
7.2
Very good
Stanley from Hong Kong
Couple
Ocean View Terrace
Stayed 2 nights in December 2016
Okay”
Nice view and relaxing location. Room a bit dirty and the in-room facilities could be better.
Reviewed February 08, 2017
Our cleaning staff will review this and will do better. Unsure of facilities. We supply a self-contained unit, with a kitchen some utensils ( not all are provided but if asked we try to provide) a dining area, lounge area, king bedroom and a separate bathroom, for your entertainment, we have lots of little penguins to photograph, and watch all night as they make their way home each night, all for your special viewing.
Responded April 29, 2017
Diamond Island Resort and Penguin Parade nightly
3.2
Colin from Australia
Couple
Beachside Villa
Stayed 1 night in January 2017
Toatally over priced and neglected!”
Totally overpriced and neglected- to extent of safety hazard issues!! Furniture needs replacing!! No Wifi . We felt we paid for something we never got
Reviewed January 26, 2017
i am sorry you feel this way, I noticed you stayed in our family villa, which is being upgraded to a higher standard ( which will be a higher Price bracket) Wifi is a Telstra problem, however, it is free and is available in the main resort complex. Some of our furniture is new very modern and is replaced very often, There is room service from our restaurant, barbecues for you to enjoy, tennis, pool, spa room, and for free entertainment you have lots of little penguins parading in each night, great photos can be taken at our lighted platform area. You have a kitchen, dining area, lounge room, new king beds in the bedroom , and a separate bathroom. for your enjoyment. Jamie
Responded April 29, 2017
Diamond Island Resort and Penguin Parade nightly
6.8
Good
Ee from Singapore
Group
Two-Bedroom Apartment
Stayed 1 night in January 2017
Good location to see penguin. ”
Good location to see penguin.
Reviewed January 07, 2017
8.4
Excellent
Christianus from Indonesia
Family with teens
Beachside Villa
Stayed 1 night in December 2016
Adorable penguin”
The location is great because we can watch the penguin parade from the backyard for free, and the girl who gave explanation about them is excellent. The lady at the reception is also really kind and nice. But I think the price via agoda is to high. We came during summer, and the flowers are blooming. Beautiful. Bathroom is a bit smelly tough.
Reviewed January 03, 2017
8.4
Excellent
Carrie from United States
Couple
Ocean View Terrace
Stayed 1 night in October 2016
We're really here to see the penguins”
Everything was fine with the room, it's clean, the bed is comfy, the kitchen is stocked with most things you could need, but be advised there is no wifi in the room. Only in public areas. I also want to share that if you opt to use the hotel's platform for penguin viewing, you cannot see them come up from the beach (if this matters to you). Some birds will walk past the platform on their way to their nest (most birds nest in the rookery just adjacent to the hotel, but some birds nest wherever they like, and sometimes that's in the middle of the small roundabout at the end of the drive). You will see penguins. But the formal tour from in town brings you back to this property, has access to view the penguins as they come up from the beach, and has access to the rookery on crown lands, which hotel guests do not during the evening time the penguins are most active. If management tries to convince you otherwise, at least get a second opinion from the formal tour. As it happened, we had booked the formal tour first, and accommodation second. We didn't go into town just to catch the shuttle back to the hotel, instead we joined the tour down at the beach gate, but make sure you discuss this with the tour company so they know to expect you there. We were thrilled with the formal tour experience, and highly recommend it, especially if you only have one night in Bicheno. And if you are staying on the hotel property, you can hear the penguins chattering amongst themselves throughout the night from your room. It's not a disturbing volume, but I would wake up a little at times, hear them, smile to myself and go back to sleep.
Reviewed October 18, 2016
Carrie you appear to advertise the other tour operator while staying here at the resort, ( no photos allowed, and no torches, you stand in the dark) you are just plain wrong on several issues, the only place you can take photos is from our platform, which is recommended by parks and wildlife. we can access the beach others can't, we allow 1 hour for them to do their tour, after this we go to the beach and sometimes to the island at night, the little penguins do walk through the resort grounds up to the bush area top side of the resort. We live with the little penguins, all day and every night, the other tour operator only come here for an hour at night. By the way we cater for elderly and wheelchair bound people, from our rooms to the platform area, room for all to enjoy.
Responded April 29, 2017
Diamond Island Resort and Penguin Parade nightly
8.0
Excellent
CK from Malaysia
Couple
Ocean View Terrace
Stayed 1 night in September 2016
Can see the penguin outside the hotel but lack of control”
Resort is nice but need to manage with proper control
Reviewed September 20, 2016
Penguins are wild birds, there can be no control, Little Penguins are protected by Parks and Wildlife Tasmania. They are in control. They are to protect them by controlling wild domestic cats in this area. Why not just enjoy the little penguins walking past your unit each night, it is a natural event that is free to all who stay at the resort. Early in am about 5 am you can watch little penguins jumping back into the water, just as many go back as come in at night. we discourage people with torches on the beach as may interfere with them coming back to there home in and above the resort grounds. As they have been doing so for hundreds of years. There is a special box near the front door of the resort where 2 penguins raise their baby chicks from October, November, December and January. The population is about 1000 this area.
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Diamond Island Resort and Penguin Parade nightly
7.6
Very good
Janette from Australia
Couple
Beachside Villa
Stayed 1 night in August 2016
Great location but a bit tired”
The site was a great location, quite big area. The resort would have been good in its day but is quite tired. Whilst the decor was quite nice, there was some maintenance needed. The upstairs bedrooms with downstairs bathroom was a bit of a pain. The family apartment"s main bed was a bit uncomfortable and creaked. Aircon didn't work but we were given a heater. The plus is that there are fairy penguins on site. You can view them in the evening. The shower was tiny.
Reviewed August 11, 2016
These units are for a family with 2 adults and 3 children. The layout is a mezzanine floor with a queen bed and a separate bedroom with 2 single beds and a foldout sofabed in the lounge room, downstairs there is a lounge room dining area, kitchen area, and separate bathroom. all have a new kitchenette and bathroom vanities. There are 4.5-star units available known as Ocean View and Beach View only suitable for 2 adults (and 1 child some of them) all air conditioned with great views of the beach and pacific ocean. Our Deck at bottom of garden is well lit up for taking photos and better viewing of little penguins as they waddle through resort grounds each night, the also walk past your unit windows each night. Early in am about 5 am you can watch little penguins jumping back into the water, just as many go back as come in at night.
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Diamond Island Resort and Penguin Parade nightly
10.0
Exceptional
Wong from Hong Kong
Solo traveler
Ocean View Terrace
Stayed 1 night in August 2016
What a lovely resort ”
I enjoy the view of the resort very much . The location is perfect ... Close to blowhole and have a private beach . We can see the Penguins without joining any tour
Reviewed August 08, 2016
12345
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