Diplomat Hotel
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7.2
Very good
/10
(1568 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Visayas Community Medical Center180 m
  • Bubbles On Line230 m
  • National Mapping and Resource Authority290 m
  • Sky Experience Adventure330 m
  • Club Ultima340 m
  • Robinson's Plaza480 m
  • St Vincent General Hospital480 m
  • Southwestern University520 m
  • Sacred Heart Hospital520 m
  • Fuente Osmena Fountain570 m
  • Free Wi-Fi

    Diplomat Hotel

    90 F. Ramos Street, Cebu City, Cebu, Philippines, 6000 - See map
    "Great Hotel, Very Spacious rooms and Friendly Hotel Staff, very safe place to stay, close to Robinson Mall on F Ramos Street."
    Peter - 13 September 2017
    Exceptional reputation
    Recommended by 87% of guests
    Very good comfort
    7.4 room quality and comfort
    • 980 meters to public transportation

    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    This property is in high demand!

    Last booked 10 hours ago for various dates

    Property ranking|Compared to 4,089 Cebu properties
    See all rankings
    Room comfort score
    7.4/10
    Room size
    23 sqm.
    Location score
    7.9/10
    Value for money score
    7.8/10
    Better than
    96
    %
    of Cebu properties
    Bigger than
    95
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Better than
    93
    %
    of Cebu properties
    Value for money7.8
    Distance to city center1 km
    Location rating7.9
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.1 km

    Rooms available at Diplomat Hotel

    Superior Twin
    Superior Twin
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
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    Superior Room
    Superior Room
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
      Enter dates to see prices
      Superior Room Shared Bed
      Superior Room Shared Bed
      ...
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        Superior Twin Room
        Superior Twin Room
        ...
          Enter dates to see prices
          Room standard
          Room standard
          ...
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            Double Superior
            Double Superior
            ...
              Enter dates to see prices

              What people love about Diplomat Hotel

              • 10.0
                Exceptional

                "Really good hotel for short stay on business."

                Sherwin

                |

                05 October 2017

              • 8.8
                Excellent
                Cleanliness

                "Good location, clean and the wifi is superb."

                Swaran

                |

                12 October 2018

              • 6.0
                Review score
                Staff 

                "The location is safe and staff are friendly."

                Jerly

                |

                10 July 2016

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              More about Diplomat Hotel

              More about Diplomat Hotel

              10.0
              Exceptional

              "The staff were very accommodating and true to their words."

              marie A.

              |

              26 February 2018

              An overview

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              What they offer

              8.0
              Very good
              Staff 

              "The best thing about this hotel is the staff."

              Darin

              |

              29 November 2018

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Breakfast options

              Asian

              Nearby restaurants

              Filipino cuisine
              Filipino cuisine
              Muvanz Pocherohan and Seafood
              960 m Filipino, Seafood
              Simply J's Cafe & Restaurant
              1.8 km Filipino, Italian
              Asian cuisine
              Asian cuisine
              Bahay Fiesta Manukan Restaurant
              270 m Asian, Filipino
              wellnessland cafe
              510 m Asian, Vegan, Vegetarian
              Bervee's Bistro
              510 m Asian, Filipino, Fusion
              International cuisine
              International cuisine
              No. 9
              660 m International, Mediterranean, Spanish
              Halo Restaurant
              810 m International
              Baseline Restaurant
              960 m International

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

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              Reviews of Diplomat Hotel from real guests

              Overall rating
              7.1
              Very good
              From 1941 reviews
              Provided by verified guests of
              Agoda Reviews (1568)Booking.com Reviews (95)
              Rating via Agoda7.2
              /
              10
              Cleanliness6.9
              Facilities6.3
              Location7.9
              Room comfort and quality7.4
              Service7.1
              Value for money7.8
              High score for Cebu
              Rating
              9+ Exceptional (127)
              8-9 Excellent (198)
              7-8 Very Good (399)
              6-7 Good (283)
              <6 Below Expectation (302)
              Time of the year
              Mar - May (359)
              Jun - Aug (303)
              Sep - Nov (302)
              Dec - Feb (345)
              All guests (1568)
              All languages

              Show reviews that mention 

              Showing 1309 verified guest comments
              12345
              8.0
              Excellent
              catalino from Philippines
              Family with teens
              Superior Twin
              Stayed 2 nights in December 2018

              Very good”

              The best hotel accommodation we ever had in Cebu City.

              Reviewed July 15, 2019
              8.0
              Excellent
              Darin from United States
              Solo traveler
              Superior Twin
              Stayed 1 night in February 2018

              Decent facility and great staff.”

              The best thing about this hotel is the staff. They are always friendly, always cheerful and always helpful. As for the rooms, they are very comparable to other hotels in that price range. They have all of the basics but don't expect anything fancy. One amenity they offer that most others don't is a security box in the room. As for the location, just get onto Google maps and judge for yourself before booking. I like it but others might not. It's all a matter of preference.

              Reviewed November 29, 2018
              8.0
              Excellent
              Faye from Philippines
              Couple
              Superior Twin
              Stayed 2 nights in November 2018

              Review”

              Pros: 1. They have a very accomodating ang corteous staff. 2. The location is quite ok since its near on some tourist spots 3. You get the value for your money. Cons: 1. There were bed bugs in our bed. 2. The room is quite darl esp. they used yellow bulbs instead of led fluorescent bulbs. 3. Quite far from the airport 4. Food at the Lobby Cafe quite pricey and not that appetizing (taste not that good). 5. Don't even have a bidet shower if you pee or poop.

              Reviewed November 18, 2018
              10.0
              Exceptional
              Michelle from Thailand
              Family with young children
              Superior Twin
              Stayed 4 nights in April 2019

              Exceptional”

              The accommodation was very nice, staff very friendly

              Reviewed June 20, 2019
              8.0
              Excellent
              Neil from United States
              Couple
              Superior Twin
              Stayed 3 nights in March 2018

              Good deal”

              The room i had was very clean quiet and had a refrigerator they sometimes change the password for the wifi 2 times a day each time you have to go to the front desk and sign in to get a new password the ladies behind the front counter can speak some english but understand very little. They have a posted rate for a room in the lobby that they wont honor. Yes I would stay here again.

              Reviewed March 15, 2018
              8.4
              Excellent
              Lydgardo from United States
              Couple
              Superior Twin
              Stayed 3 nights in January 2018

              Good location and decent accomodation.”

              This hotel is located in a central location near restaurants, malls, bars, transportation. I highly recommend this to anyone heading to Cebu City. They have an on location restaurant and everything you need is within walking distance from it. Taxis are readily available 24 hours a day.

              Reviewed March 01, 2018
              9.6
              Exceptional
              Richard from United States
              Family with young children
              Superior Twin
              Stayed 7 nights in August 2017

              Exceptional”

              We've stayed here several times before and enjoy it. We only left because we were looking for a longer stay at a more affordable price. We love the location. The shower heater wasn't working though and we got no service when asking for a repair. The fridge was a plus. The air conditioning worked great. We enjoyed our stay there and would gladly stay again!

              Reviewed August 28, 2017
              9.2
              Exceptional
              matt from United States
              Solo traveler
              Superior Twin
              Stayed 1 night in May 2017

              Nice”

              I enjoyed my stay here and to be honest was pleasantly surprised. The hotel went way past my expectations from the price point. I found the hotel to be a bit dated but in excellent condition. The room was a large size with a good size bathroom. The bed was large and very comfortable. Also the wifi and cable made the stay comfortable. Just a short distance from mango square this place is a real bargain.

              Reviewed May 28, 2017
              9.2
              Exceptional
              Jason from Australia
              Couple
              Superior Twin
              Stayed 10 nights in April 2016

              EXCELLENT STAY”

              Great location First room booked was unreovated and construction during day so we asked staff if upgraded room was available they were happy to upgrade us for a small fee. Second room renovated and very very nice. Very spacious too. Staff were always friendly and very helpful. Would definately stay there again.!!

              Reviewed April 14, 2016
              8.0
              Excellent
              CARLOS from Panama
              Solo traveler
              Superior Twin
              Stayed 2 nights in September 2013

              Well Located 3 Star hotel with Friendly Staff”

              Good location, Clean, Affordable

              Good staying, in fact most of the times I stay at the Diplomat. The food is bad and the Wi-Fi is slow and lousy, but the staff is the best in the Philippines, friendly, attentive, especially manager Mei, front desk Joan as well as bell men Balo and Corro who do their best to provide good service in a professional manner. Besides the food, one think I do not like is that for long staying guests, the Diplomat Hotel does not open credit card voucher so that hotel bill could be settled upon check out. All hotels in the world settle bills upon check out. With the Diplomat hotel, you have to settle your bill upon check in. That's a bit of an inconvenience, especially if you order room service, etc. Also, if you want to call a mobile in the philippines, that is not allowed. Only calls to a landline can be effected. Weird, right? But that's how it it is at the Diplomat. Another drawback is the ULTRA NOISY CORRIDORS each time there is a wedding celebration in the Hotel. I have gone through some of that and believe me, Filipinos can be some of the most noisy people on this planet Other than that, the Diplomat is a nice place. Enjoy your stay.

              Reviewed September 16, 2013
              9.0
              Exceptional
              Hoshik from South Korea
              Solo traveler
              Superior Twin
              Stayed 3 nights in September 2012

              best choice with price”

              wide room and good people in the lobby

              I always used to stay in this hotel when i came to cebu city. just 5 min away from manggo square. you can hit night club, live bar and massage shops also. people in the lobby is always kind and nice. specially joan in lobby and jinu who is security guy. i surely can say this is the good hotel with price.

              Reviewed November 10, 2012
              8.7
              Excellent
              Leonora from United States
              Couple
              Superior Twin
              Stayed 3 nights in September 2012

              A little scarry at first, but nice hotel”

              Clean rooms and very friendly and helpful staff

              i was a little worried when i first saw the hotel. the outside looked like something out of the old european eastern block from the early 90's....scarey. once we got into the hotel my opinion quickly changed. the inside is well maintained and the staff was very friendly. check in was a breeze. i showed them my agoda printout and i was in my room laying down. this hotel is very close to malls and shopping areas. there are numerous atms available within a 5 minute walk, but not all machines will take visa. there is a 24 hour coffee shop called bo's that is a 7 minute walk from the hotel.. it is excellent. i did not try any food at the restaurant.

              Reviewed September 13, 2012
              8.3
              Excellent
              Joel from Philippines
              Solo traveler
              Superior Twin
              Stayed 1 night in April 2012

              Clean and good service.”

              Very accommodating staff at the front desk.

              the hotel is located a distance away from the city's activity centers (ie malls, parks, etc.). this is both an advantage and a disadvantage for travelers. those who want some good night's sleep will appreciate the location of the hotel but for those who want to explore what cebu has to offer, may find the location as a restriction. for me, i prefer to have a good night sleep when i stay in hotels, the amenities at the diplomat were therefore just a fit for what i look for in hotels.

              Reviewed September 02, 2012
              9.0
              Exceptional
              GREGORY from Australia
              Couple
              Superior Twin
              Stayed 8 nights in August 2012

              Central location in Cebu. Handy to everything”

              Great Value Meals and clean rooms.

              a good central location in the main city centre of cebu. good sized, clean, airconditioned rooms with free wi-fi. the meals are excellent value for money. a good selection of meals on the menu. drinks in the restaurant were also exceptional value for money. the rooms were a reasonable size with plenty of hot water. the hotel is quiet and private. the staff were all very friendly. i won't hesitate to stay at the diplomat on my next visit to cebu.

              Reviewed August 26, 2012
              9.0
              Exceptional
              ByeongSoo from South Korea
              Solo traveler
              Superior Twin
              Stayed 3 nights in August 2012

              So near of the Mango square”

              kindly crew and clean restautran

              I stayed in the Diplomat hotel for 3 night. The Hotel crew are so kindly and frankly for me. My room is good bad and comfortable size room. But you can hear the dropping water in midnight from the bathroom. But tomorrow you talk about this problem to the hotel crew. and the Engineer visite your room and make it fix.

              Reviewed August 23, 2012
              8.0
              Excellent
              Richard from United States
              Solo traveler
              Superior Twin
              Stayed 3 nights in July 2012

              Bargin Hotel ”

              Cheap, Clean, and Friendly

              Considering the price and location, this hotel is one of the best bargains with the Cebu City area. The staff was really friendly and accommodating to most needs. Although, it is obvious that the hotel is aging, it is still a great bargain! I would recommend this hotel to all those travelers looking to get the best bite for their buck.

              Reviewed August 13, 2012
              8.0
              Excellent
              Rinichiro from Japan
              Solo traveler
              Superior Twin
              Stayed 1 night in June 2012

              Nice as always”

              Good for price

              this is my regular hotel when i visit cebu. simple but it has everything for comfortable stay, hot shower, refrigerator, free wifi and so on. the only blemish is that its location is not the safest place. i advise you not to walk around at night.

              Reviewed June 24, 2012
              10.0
              Exceptional
              shinya from Japan
              Solo traveler
              Superior Twin
              Stayed 2 nights in June 2012

              Great location and service with wamrth”

              kind staff and great location, large room

              This hotel located in the center of Cebu city, and it's convenient to many locations for shopping, eating and night life. Taxis are always there in front of hotel so never been an issue for transportation. Staff is kind and food for room service was good tastes. Recommended.

              Reviewed June 17, 2012
              9.3
              Exceptional
              Maria from Philippines
              Couple
              Superior Twin
              Stayed 5 nights in May 2012

              Practical and Convenient 3-Star Hotel”

              Good service, location, and a lot more...

              the service in diplomat hotel is good. it could have been great but there was one instance that we requested something for room service when they said they could not at the moment since they are attending to an event. well, this kind of situation should have been anticipated by the management without sacrificing the needs of their hotel guests. diplomat hotel is in the business for 13 years already. we intentionally asked about this for the reason the this may correspond to the number of years the towels they provide have not been replaced. these towels smells clean, but looks really old. if we are that sensitive, my daughter and i will think that with the kind towels they provide is synonymous to how they think about and treat their guests - just ordinary people.

              Reviewed June 08, 2012
              8.3
              Excellent
              Pichler from Austria
              Couple
              Superior Twin
              Stayed 1 night in May 2012

              Super deal”

              Big rooms, clean, good location

              we really can recommend this hotel, it's for sure one of the best deals in cebu. the location is central, restaurants and malls reachable by foot. the rooms are clean and spacious, also the bathrooms. it's quiet at nighttime, there's is an attached restaurant, wifi was working in the room. we'll would go there again anytime.

              Reviewed May 23, 2012
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              Diplomat Hotel
              |Very good 7.2
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              • Very good location
              • Museo Sugbo
              • Cebu South Bus Terminal is within 0.96 km