Emerald Garden Hotel
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7.7
Very good
/10
(461 reviews)See what guests said
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7.7
Very good
Location rating score
Very good location - 770 meters from city center
Parking
FREE
  • Rumah Sakit Putri Hijau290 m
  • Putri Hijau Hospital300 m
  • Deli Plaza930 m
  • Centre Point Mall1 km
  • Main Post Office1.25 km
  • Bank Indonesia1.33 km
  • Grand Palladium Mall1.37 km
  • Mayor's Office1.37 km
  • Medan Train Station1.37 km
  • Utd Pmi Kota Medan1.4 km
  • Free Wi-Fi

    Emerald Garden Hotel

    Jalan Kolonel Laut Yos Sudarso No.1, Medan Petisah, Medan, Indonesia, 20235 - See map
    "Everything was fine from the check in, the room, its cleanliness, the breakfast etc."
    Hanafiah - 19 September 2016
    Exceptional reputation
    Recommended by 90% of guests
    Very good cleanliness
    7.9 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 522 Medan properties
    See all rankings
    Room comfort score
    7.4/10
    Cleanliness score
    7.9/10
    Service score
    7.8/10
    Value for money score
    7.9/10
    Better than
    96
    %
    of Medan properties
    Better than
    87
    %
    of Medan properties
    Better than
    86
    %
    of Medan properties
    Better than
    85
    %
    of Medan properties
    Value for money7.9
    Distance to city center0.5 km
    Location rating7.7
    Nearest airportKualanamu International Airport (KNO)
    Distance to airport23.2 km

    Rooms available at Emerald Garden Hotel

    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Executive Junior Suite
    Executive Junior Suite
    ...
    • City view
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 double bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Double Or Twin Superior With Double Bed
    Double Or Twin Superior With Double Bed
    ...
      Enter dates to see prices
      Double Deluxe
      Double Deluxe
      ...
        Enter dates to see prices
        Single Standard
        Single Standard
        ...
          Enter dates to see prices
          Junior Suite
          Junior Suite
          ...
            Enter dates to see prices
            Room #39661209
            Room #39661209
            ...
              Enter dates to see prices

              What people love about Emerald Garden Hotel

              • 8.0
                Very good
                Location

                "Value to money, nice location, good food"

                JOHNNY

                |

                10 October 2016

              • 10.0
                Exceptional
                Staff 

                "Friendly staffs, good location and clean"

                Christina R.

                |

                05 April 2017

              • 8.0
                Very good
                Staff 

                "The staff were very warm and welcoming."

                Dato

                |

                26 April 2016

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              More about Emerald Garden Hotel

              More about Emerald Garden Hotel

              8.0
              Very good

              "Will recommend friend to stay in this hotel"

              Jeremy

              |

              25 January 2017

              An overview

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              What they offer

              10.0
              Exceptional
              Cleanliness

              "Spacious, Clean, very good hospitality ."

              Nanang

              |

              23 June 2018

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Restaurants on site

              The Palace
              Cuisine:Chinese
              Menu:Buffet
              Meranti
              Cuisine:American, Indonesian
              Menu:Buffet, A-la-carte

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Emerald Garden Hotel from real guests

              Overall rating
              7.7
              Very good
              From 657 reviews
              Provided by verified guests of
              Agoda Reviews (461)Booking.com Reviews (149)
              Rating via Agoda7.7
              /
              10
              Cleanliness7.9
              Facilities7.6
              Location7.7
              Room comfort and quality7.4
              Service7.8
              Value for money7.9
              High score for Medan
              Rating
              9+ Exceptional (46)
              8-9 Excellent (34)
              7-8 Very Good (99)
              6-7 Good (46)
              <6 Below Expectation (61)
              Time of the year
              Mar - May (67)
              Jun - Aug (77)
              Sep - Nov (76)
              Dec - Feb (66)
              All guests (461)
              All room types
              All languages
              Showing 286 verified guest comments
              12345
              8.0
              Excellent
              Yuan from Malaysia
              Solo traveler
              Superior
              Stayed 1 night in March 2019

              Worth the money”

              I have stayed in few hotels in Medan previously and this is one of the hotel that I would go back. Spacious room, wide variety of breakfast & value of money. However there is not much things to do within a 5min walking distance, might need to hire a transport to tour around the city.

              Reviewed April 03, 2019
              8.4
              Excellent
              SRI from Indonesia
              Family with young children
              Executive Deluxe
              Stayed 1 night in October 2018

              Not fair”

              Breakfast excellent Staff responsif Strategic location BUT............ i'm very very disappointed about the facilities. The executive deluxe room should be have fasilities bathup, shower and long sofa like image foto in agoda. But in fact, no those facilities in the room that i got. I ask the receptionist many time but i still didn't get does facilities room as i paid. In another hotel, i usually get upgrade room if my room not available. But in this hotel my room is down grade. For me this is fraud. I condemn this !!!

              Reviewed October 09, 2018
              10.0
              Exceptional
              herman from Indonesia
              Business traveler
              Superior
              Stayed 1 night in May 2015

              Fantastic Service and Well Run”

              Comfortable, New Renovated , Recommended

              We spent the night at emerald garden hotel medan in a superior room. The room was large and king size bed was very comfortable. The hotel is fairly new renovated., so everthing looks fresh and shinny. The buffet breakfastoffers a wide selection and delicious choice. i wouldn't hesitate to recommend this hotelto others travellers. i thought that it offered great value for money

              Reviewed June 13, 2015
              10.0
              Exceptional
              herman from Indonesia
              Business traveler
              Superior
              Stayed 1 night in March 2015

              fully renovated hotel, friendly staff, good food”

              breakfast, convenience of lacation, staff service

              we really enjoyed our stay at emerald garden hotel. The hotel seems to be have just renovated.The purpose was for us to have some rest time. we were able to do that. The staff were extremely friendly. Our room was clean and comfortable. we were able to enjoy the buffet breakfast which has a great selection of food. Location is very strategic. i sure to come back again to stay here for my visit to medan to enjoyed the excellent service from this staff's hotel

              Reviewed March 09, 2015
              8.4
              Excellent
              TJOA from Indonesia
              Couple
              Executive Deluxe
              Stayed 1 night in October 2018

              I got a room that suit smoker most”

              room size just as money value, unfortunately my room bit smelly, suit smoker but not me, non-smoker one. other, just ok

              Reviewed October 20, 2018
              8.0
              Excellent
              JONG from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in August 2018

              Event hotel”

              Good

              Reviewed October 18, 2018
              10.0
              Exceptional
              Rudy from Indonesia
              Couple
              Superior
              Stayed 2 nights in September 2018

              ok”

              ok

              Reviewed October 07, 2018
              7.2
              Very good
              Gusranda from Indonesia
              Group
              Superior
              Stayed 1 night in April 2016

              One of the Best Hotels for Staycation in Medan”

              I and my friends had a staycation for weekend. We checked in on Saturday and they had an express check in. The facilities were good, swimming pool and car park for example. The breakfast was awesome, but unfortunately the dimsum was out of stock and they didn't refill the dimsum buffet but overall it's awesome with many choices of meals like Indonesian food and western food for breakfast. The check out process was too long but it's okay because the hotel was really value for money.

              Reviewed April 05, 2016
              10.0
              Exceptional
              Fitri from Indonesia
              Solo traveler
              Superior
              Stayed 1 night in March 2015

              Hidden Gem”

              *Nice Interior,Room Comfort,Staff Friendliness

              It's through my friend's recommendation that i decided to stay at this hotel. It's located very near to train station, takes like 5min. The room was very nice, spacious and very comfortable. The staff were very friendly all around. Excellent stay with good foods and value for money. Do try out their chinese ala carte and dimsum at the palace restaurant, surprisingly good.

              Reviewed April 01, 2015
              5.7
              Patricia from Indonesia
              Group
              Superior
              Stayed 2 nights in January 2015

              4* is overrated”

              One thing good of this hotel is only breakfast

              For a 4* hotel, Emerald is overrated. we were check in around 3p.m. and the rooms were not ready yet. From 4 rooms, they can only provide us 2 rooms. They told us that the other 2 rooms are in the process, they asked us to wait. That's find with us. Therefore our group decided to go for sightseeing. At 7pm, one of the the front office staff called me and she told me that the rooms ready. That's good I said, we will take the keys when we're done. But unfortunately, when we're back to the hotel around 9pm the receptionist only give me 1 room and ask me to wait for the other room. That's really disappointed......!!! They insisted to give me a smoking room, which I definitely refuse. The way they run this hotel is just like run a hostel and not a 4* star hotel.

              Reviewed January 05, 2015
              9.3
              Exceptional
              Irwan from Indonesia
              Family with teens
              Stayed 1 night in August 2013

              Close to major shopping mall Medan Fair, Petisah”

              Location, Cleanliness, Easy Parking

              Excellent stay. Public transport easily available. Restoran Padang reachable with 4-5 minutes walk. I am surprised that no question asked when I did earlier checkin at 10am. Staff is friendly although I am local (Indonesian alone). I take whole my kids 3 with my wife to stay in 1 room for airport departure purpose. My eldest is 15 y.o.

              Reviewed August 29, 2013
              9.7
              Exceptional
              MOHD from Malaysia
              Business traveler
              Stayed 2 nights in April 2013

              Pleasant hotel with many attractions”

              location, in house entertainment, shopping nearby

              Very pleasant stay in the heart of Medan.The hotel is nicely isolated away from the busy city traffic. The hotel is fully equipped with sports and gymnasium facilities. for night entertainment, there are pub, bars and karaoke rooms right inside the hotel itself.

              Reviewed May 13, 2013
              9.7
              Exceptional
              MOHD from Malaysia
              Business traveler
              Superior
              Stayed 3 nights in February 2013

              Nice secluded location in the busy town.”

              Good for privacy and quiet environment.

              The hotel location is slightly outskirt of the city is very convenient to travelers who want to get away from the busy traffic and enjoy some peace and quiet time. The lobby is never crowded as compared to other hotels in had stayed before in Medan. The hotel is fully equip with sporting and entertainments facilities. You don't have to go out on the busy road to have fun.

              Reviewed February 16, 2013
              9.0
              Exceptional
              esa from Malaysia
              Couple
              Executive Deluxe
              Stayed 1 night in January 2013

              great service and very good ambiance.”

              the food was good, the service was always with a smile and a thank you. very clean

              Our stay was in the hotel to attend a wedding reception; at the hotel. we were booked in for 1 nigh but wished it would be longer. the room was very comfortable and the staff was extremely helpful and accommodating.

              Reviewed January 23, 2013
              7.3
              Very good
              ramli from Malaysia
              Group
              Superior
              Stayed 3 nights in October 2012

              friendly hotel”

              nothing to point out

              this hotel was recommended by previous traveler. unfortunately, the music lounge we were looking at is under renovation. however, we use the kareoke lounge to spend our evening. price of drinks a bit on the high side for the is no live music. other facilities are good. breakfast, no complaint. i like the kuih lopis which is my favourite malay kuih.

              Reviewed January 01, 2013
              9.7
              Exceptional
              MOHD from Malaysia
              Business traveler
              Executive Deluxe
              Stayed 2 nights in August 2012

              Nice secluded and quiet hotel.”

              Friendly staff and great facilities

              compared to my previous stay in a few other hotels in medan, this hotel is highly recommended if you want rest , relaxation, peace and quiet. my golf trip was very well organized by the hotel staff from transportation to dining. the hotel was also fully equipped with ports and entertainment facilities. i will definitely come back here if i have to travel to medan again.

              Reviewed November 23, 2012
              8.0
              Excellent
              Johanes from Indonesia
              Family with teens
              Superior
              Stayed 2 nights in July 2012

              Nice Hotel with a good service”

              A nice room

              The room is quite big for standard room. It seems just being renovated. The room is nice and clean. The breakfast is standard. Not too good, but compared to the price it is still OK. The location is in the middle of the city.

              Reviewed July 08, 2012
              9.7
              Exceptional
              Rica from Indonesia
              Couple
              Superior
              Stayed 1 night in September 2011

              New comfortable cozy room”

              Totally nice !

              I love this hotel , they already do the new renovation for every single room , and I really love the room , beside that , no worry to stay here , u will get some meals at mini market in front of the hotel.Totally nice !

              Reviewed October 10, 2011
              9.6
              Exceptional
              wan from Malaysia
              Family with teens
              Superior
              Stayed 3 nights in August 2018

              good food, comfortable room and their staff is friendly. ”

              it provides various type of food, the room is very nice and the staff is very kind

              Reviewed August 30, 2018
              8.0
              Excellent
              Samsuddin from Indonesia
              Business traveler
              Superior
              Stayed 1 night in June 2018

              Nyaman”

              Hotelnya lumayan luas n nyaman. Harganya murah pada saat booking karena dapat promo dari agoda. Value for manoey

              Reviewed July 04, 2018
              12345
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              Emerald Garden Hotel
              |Very good 7.7
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              • Very good location
              • Centre Point Mall
              • Medan Train Station is within 1.37 km