8.5

Excellent
6.4% this month
/10
(4,209 reviews)See what guests said
Highly rated by guests – 84% would recommend
Housekeeping208
Breakfast149
View86
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Menara Kuala Lumpur 600 m
Petronas Twin Towers 790 m
KLCC - Bukit Bintang Pedestrian Walkway 1.0 km
Aquaria KLCC 1.1 km
KLCC Park 1.1 km
Jalan Alor 1.3 km
Pavilion Kuala Lumpur 1.4 km
Central Market 1.7 km
Chinatown - Kuala Lumpur 1.9 km
KL Bird Park 2.6 km
Nearby landmarks
Bukit Nanas Monorail Station 210 m
Tourist Police 260 m
A'Famosa Theme Park 260 m
Malaysian Travel Business 270 m
Malaysian Tourism Centre 280 m
Hard Rock Café 300 m
LRT Train Station - Dang Wangi 360 m
LRT Train Station - Kampung Baru 460 m
Maison Bar 510 m
Garçon at Maison 510 m
Fraser Residence Kuala Lumpur

"Such a good apart-hotel with big room and comfy bed."

SHAHRUL - 8 January 2021
Studio Executive Fraser Residence Kuala Lumpur
 Fraser Residence Kuala Lumpur
Lobby Fraser Residence Kuala Lumpur
See all 54 photos
Removed from saved list
Free Wi-Fi
2020

Fraser Residence Kuala Lumpur

No. 10 Jalan Cendana, Off Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50250 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Menara Kuala Lumpur
Within 600 m of property

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 210 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.7
Distance to city center0 km
Location rating8.3

Rooms available at Fraser Residence Kuala Lumpur

Exceptional
Room comfort & quality
9.4
2 Bedroom Executive
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 double bed and 2 single b...
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2 Bedroom Premier
...
  • Room size: 191 m²/2056 ft²
  • City view
  • 1 king bed and 2 single bed...
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2 Bedroom Deluxe
...
  • Room size: 122 m²/1313 ft²
  • City view
  • 1 double bed and 1 single b...
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1 Bedroom Premier
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 double bed
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One Bedroom Deluxe
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 double bed
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One Bedroom Executive
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 double bed
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Studio Executive
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed or 2 single beds
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Studio Executive Twin
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 single beds
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One Bedroom Executive King Apartment
...
  • Room size: 105 m²/1130 ft²
  • Shower
  • 1 king bed
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One Bedroom Premier Apartment
...
  • Room size: 105 m²/1130 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fraser Residence Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Fraser Residence Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Fraser Residence Kuala Lumpur has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Fraser Residence Kuala Lumpur?

Wake up to a great buffet breakfast at Fraser Residence Kuala Lumpur. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Fraser Residence Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Services for in-house catering and wireless internet are offered to help your event go smoothly.

Can business events be hosted at Fraser Residence Kuala Lumpur?

On-site venues and convenient event services make Fraser Residence Kuala Lumpur an ideal choice for hosting meetings. The 3 venues can accommodate up to 30 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Fraser Residence Kuala Lumpur?

The closest train, metro, or bus station is Bukit Nanas Monorail Station, 200 m away from Fraser Residence Kuala Lumpur.

What restaurants are nearby Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur’s neighborhood is KLCC which includes popular restaurants such as Med@Marche, TEMPTationS and Mitasu Restaurant.

What popular shopping places are close to Fraser Residence Kuala Lumpur?

Located in the KLCC area, Fraser Residence Kuala Lumpur is close to great shopping choices like Suria KLCC, Kedai Runcit German and CHARISMA jewellery.

What are popular attractions near Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur’s location in the KLCC neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular beaches are close to Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur’s KLCC neighborhood also includes Boat Cruise, Port Jin Makan Asap@tangga tkt 20 and Pulau Kapas.

What popular natural sightseeing spots are close to Fraser Residence Kuala Lumpur?

Fraser Residence Kuala Lumpur is located within KLCC, which makes it conveniently close to natural sights including Ski practice, Simpang Empat Jln Sultan Ismail and MyShisha Pintu Gerbang Kg Baru.

Show more questions
See map
Explore the neighborhood

What people love about Fraser Residence Kuala Lumpur

  • 9.2

    Exceptional
    Cleanliness

    "The room was big, clean and comfortable."

    Mei

    |

    28 December 2020

  • 10.0

    Exceptional
    Staff 

    "Convenience location, friendly staffs."

    Ng

    |

    17 February 2021

  • 7.2

    Very good
    Spaciousness

    "It's clean, spacious and nicely done."

    Monashalyza

    |

    7 September 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
9.4/10
Room size
113 sqm.
Value for money score
8.7/10
Cleanliness score
8.7/10
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.5

Excellent
4,209 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
The room is big and clean with nice decoration.
Mat from Malaysia
Family with young children
More about Fraser Residence Kuala Lumpur

More about Fraser Residence Kuala Lumpur

Well-placed in the business, shopping, restaurants area of Kuala Lumpur city, Fraser Residence Kuala Lumpur provides a most conducive spot for you to take a break from your busy days. Only 61.1 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Fraser Hospitality are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

446 rooms spread over 21 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air purifier, sewing kit, slippers, towels can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. Superb facilities and an excellent location make the Fraser Residence Kuala Lumpur the perfect base from which to enjoy your stay in Kuala Lumpur.

Show less
Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

257 mentions

Housekeeping

129 mentions

Swimming Pool

103 mentions

Food & Dining

35 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Fitness & recreation

  • Game room

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Wheelchair accessible

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dishwasher
  • DVD/CD player
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Linens
  • Microwave
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site

Swatches

  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte
Location
No. 10 Jalan Cendana, Off Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50250
Excellent
Location

8.3

Public transportation

  • Bukit Nanas Monorail Station
    210 m 3 min walk

Hospital or clinic

  • Al-Islam Specialist Hospital
    630 m

Shopping

  • Pavilion Kuala Lumpur
    1.4 km

Convenience store

  • 7 Eleven
    420 m 8 min walk

Cash withdrawal

  • ATM
    210 m 5 min walk
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    600 m
  • Petronas Twin Towers
    790 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.0 km
  • Aquaria KLCC
    1.1 km
  • KLCC Park
    1.1 km
  • Jalan Alor
    1.3 km
  • Pavilion Kuala Lumpur
    1.4 km
  • Central Market
    1.7 km
  • Chinatown - Kuala Lumpur
    1.9 km
  • KL Bird Park
    2.6 km

Nearby landmarks

  • Bukit Nanas Monorail Station
    210 m
  • Tourist Police
    260 m
  • A'Famosa Theme Park
    260 m
  • Malaysian Travel Business
    270 m
  • Malaysian Tourism Centre
    280 m
  • Hard Rock Café
    300 m
  • LRT Train Station - Dang Wangi
    360 m
  • LRT Train Station - Kampung Baru
    460 m
  • Maison Bar
    510 m
  • Garçon at Maison
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property has a strict no-party policy.
  • All guests staying at the property must be registered upon arrival.
  • Joiners or visitors must register at the front desk and must leave the premises before 10:00 PM.
  • Rates are inclusive of 4 Breakfasts for 02 Bedrooms.(Additional breakfast at RM50nett for an adult and RM30nett for a child between 4 to 11 years old)
  • Rates are inclusive of 2 Breakfasts for Studio and 01 Bedroom.(Additional breakfast at RM50nett for an adult and RM30nett for a child between 4 to 11 years old)
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee250 MYR
  • Distance from city center0 km
  • Travel time to airport (minutes)48

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors21
  • Number of restaurants2
  • Number of rooms 446
  • Year property opened2014
  • Most recent renovation2014

Parking

  • Daily parking fee0 MYR
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Reviews of Fraser Residence Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.3
Room comfort and quality9.4
Service8.3
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (1,012)
8-9 Excellent (450)
7-8 Very Good (463)
6-7 Good (148)
<6 Below Expectation (220)
Time of the year
Mar - May (601)
Jun - Aug (519)
Sep - Nov (480)
Dec - Feb (693)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (4,209)
All room types
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Show reviews that mention 

Showing 2,293 verified guest comments
12345
10.0
Exceptional
Lingeswaran from Malaysia
Business traveler
One Bedroom Executive
Stayed 4 nights in June 2019

Hidden gem in kl city centre ”

One of the best hotel I have stayed in klcc. I was sincrere stayer to Impiana klcc but friends suggest me to try here. The room was super duper big. It took me 30-40 seconds from bathroom to room entrance (that big dude) and the cleanliness 👍. I will stay here for next 10 years without a doubt.

Reviewed June 28, 2019

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Dear Lingeswaran, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded July 01, 2019
Fraser Residence Kuala Lumpur
6.0
Dorothy from Malaysia
Family with young children
One Bedroom Deluxe
Stayed 1 night in June 2019

The room look old n smelly. Aircon is not cold. ”

Room are old n very smelly. Smell of old wood. Aircon are not cold. Toilet water run very slow on the washing area.

Reviewed July 23, 2019

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Daer Dorothy, I noted your ratings on some areas to be below what I consider to be acceptable and, on behalf of my team, apologize for any inconvenience caused. All guest feedback, be it positive or constructive, is crucial to the team as it allows us to monitor and continuously improve our services and offerings by focusing on your needs as a valued guest. Your comments have given us much to think and rest assured all have been discussed with the relevant department heads to see how rapid improvement can best be achieved. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback and we appreciate your business. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

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Fraser Residence Kuala Lumpur
9.6
Exceptional
Kanlathida from Thailand
Couple
Studio Executive
Stayed 3 nights in June 2019

Will certainly come back”

We checked in after midnight. There is 24hrs reception. Stay there for 3 nights. We got complimentary room upgrade. Our room is facing KLCC. The room is big and clean. Good for those who seek for big space. I personally love the changing room which come with big wardrobe and make up table. There is multiple adapter next to the bed both side. There is washing machine too which is great as we been traveling over 10 days. It’s time to get our dirty clothes cleaned. We booked room with breakfast. There is many choices for you. We did not get bored with the food as they changed the menu everyday for 3 days we were there. The restaurant staff quit strict with the closing time of the buffet. So don’t be late.

Reviewed June 26, 2019

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Dear Kanlathida, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded June 28, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Mehboob from Pakistan
Family with young children
Studio Executive
Stayed 2 nights in June 2019

Awesome place...central location..great accomodating staff and most of all no language confusion”

I remember this young staff Laila..really sweet and friendly..the concierge guy helpd in booking my tickets to phuket and in guiding around KL..the appartment was perfectly accomodated wid each and everything...didnt felt in need of anything as everything from dishes to the equipment was available n high standard..enjoyd da gym on floor S wid great view n latest equipment..all in all great place ..will love to stay there again

Reviewed June 24, 2019

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Dear Mehboob, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded August 07, 2019
Fraser Residence Kuala Lumpur
9.2
Exceptional
Chiu from Hong Kong SAR, China
Couple
Studio Executive
Stayed 1 night in June 2019

Exceptional”

very big and spacious room and bathroom! definitely a great option for long stay... lady at the reception pointed us towards the wrong elevators after check in and took us some trouble to figure out the right block.

Reviewed June 16, 2019

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Dear Chiu, We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded July 08, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Roxanne from Philippines
Group
Studio Executive
Stayed 1 night in June 2019

Recommended!”

As expected with Fraser Hotels, the stay was pleasant. The staff are nice and we were able to check in early. The breakfast is ok, too. There weren't that much option but enough to fill you. We loved the fruits. :)

Reviewed June 15, 2019

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Dear Roxanne, Your ratings and comments have been shared with the team and relevant department heads and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all our guests. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded June 26, 2019
Fraser Residence Kuala Lumpur
9.2
Exceptional
Roxanne from United Kingdom
Couple
Studio Executive
Stayed 3 nights in May 2019

Quick stop before onwards travel”

Nice big and clean apartment/hotel room. AC worked amazing , kitchen area clean and big with all the equipment you’d need . Washing machine a plus point and worked good. Buffet breakfast was ok large variety. Pool nice and big. Sauna and steam rooms are separate for men and women so you can’t go together if your in a couple. Great location within walking distance to all the top attractions. Staff were great very attentive but a little bit of a slow check in at 3am. Overall great stay would recommend and we would go back to this resort if in the area

Reviewed May 06, 2019

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Dear Roxanne, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded May 08, 2019
Fraser Residence Kuala Lumpur
9.2
Exceptional
Siti from Singapore
Group
2 Bedroom Deluxe
Stayed 2 nights in April 2019

Location”

We have been here for the 2nd time and this place never disappoints. We stayed in room 1486, 2 bedroom deluxe. Nice view of both the twin towers n Kl tower except there was no balcony. Check in was abit slow but they manage to clear professionnally. Breakfast with good spread of food. Convenient store located at next building. 5 to 10 mins walk to bukit nanas station. Location was great.

Reviewed May 02, 2019

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Dear Siti, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded May 03, 2019
Fraser Residence Kuala Lumpur
8.8
Excellent
Nazerana from Singapore
Family with young children
2 Bedroom Premier
Stayed 3 nights in June 2019

Comfort of a home away from home”

Pros -spacious -washing machine with dryer function! - 2 bedder apartments a win for families - luxurious - clean - huge toilets with baths - accessible and near to many places of interest and shopping Cons - breakfast spread can be better - a bit on the inside, need to walk out to get to places, not so convenient for families with young kids but still not too bad - staff can do better with hospitality, esp front desk and breakfast staff. Not easy to manage crowds, I understand but can do better with giving that smile and making guests feel welcome and going the extra mile.

Reviewed June 28, 2019

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Dear Nazerana, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us at the Fraser Residence Kuala Lumpur. We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. I noted your comments and am working with our team to improve these areas. Rest assured that your comments and suggestions are taken seriously as it is our goal to strive and ensure that all our guests experience a truly comfortable, enjoyable and hassle-free stay. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

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Fraser Residence Kuala Lumpur
9.6
Exceptional
Sobri from Malaysia
Business traveler
1 Bedroom Premier
Stayed 3 nights in June 2019

Nice to stay”

I stayed 3 nights at One Bedroom Premier. So nice and clean with full of facilities. Wonderful view at the high floor. Great location. The price is quite affordable. Breakfast is good with so many options of food. For sure it will be my favourite choice for the next time.

Reviewed June 27, 2019

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Dear Sobri, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded June 28, 2019
Fraser Residence Kuala Lumpur
9.6
Exceptional
HON from Hong Kong SAR, China
Family with young children
One Bedroom Deluxe
Stayed 5 nights in July 2019

Hotel with Good Location and Friendly Staff”

Spacious room and good location. Staff are friendly and helpful.

Reviewed July 17, 2019

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Dear Hon, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded July 18, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Muliati from Malaysia
Family with young children
One Bedroom Deluxe
Stayed 1 night in July 2019

Beautiful 5 stars hotel”

We love everything about this hotel esp the spacious one bed deluxe apartment, swimming pool and the breakfast...

Reviewed July 14, 2019

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Dear Muliati, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded July 17, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Muhammad from Malaysia
Couple
One Bedroom Executive
Stayed 1 night in April 2019

Exceptional Accommodation”

The room is so spacious. Living room is very comfortable. There are 2 TVs in my room (1 in the living area and another 1 in the bedroom). The kitchen is very neat and equipped with a microwave, induction cooker, fridge, huge sink, fridge and big table top. The bathroom is insanely huge with separate wardrobe area, powder area, shower space with glass wall, nice bath tub, large mirrors and nice toiletries selection. They provided pillow menu as well. Room is also equipped with steamer iron and hair dryer.

Reviewed April 27, 2019

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Dear Muhammad, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded May 01, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Rafal from Australia
Couple
Stayed 1 night in April 2019

Nice stay ”

We were really happy with the hotel. The location was great and easy to walk to most areas. The facilities were great we used the pool, gym and restaurant. The breakfast was great with a lot of variety. The only complaint I have is we requested a non smoking room but I am pretty sure it was a smoking room as it smelt of cigarettes

Reviewed April 23, 2019

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Dear Rafal, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

Responded May 01, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
siti from Malaysia
Family with young children
One Bedroom Executive
Stayed 1 night in April 2019

Children friendly ”

Love the place, its my second time and i would recommend this place. Got the one bedroom executive and the place was massive. Cute kitchenette too cook and even washing machine and dryer. Overall i would come again =) the buffet is also not baddddd. Thumbs up

Reviewed April 22, 2019

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Dear siti, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

Responded May 01, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Matthew from Australia
Solo traveler
1 Bedroom Premier
Stayed 5 nights in March 2019

Excellent hotel.”

Excellent hotel, staff were great and attentive, facilities were nice and location was also good. Only minor improvement would be cool towels / drinks upon check in like most other hotels, otherwise had a great stay and would recommend.

Reviewed April 18, 2019

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Dear Matthew, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded April 20, 2019
Fraser Residence Kuala Lumpur
8.4
Excellent
Jewel from Singapore
Couple
Studio Executive
Stayed 2 nights in March 2019

Room and bathroom are huge”

A really affordable place to stay at. Room is really huge and the bathroom is also huge. Room is rather clean as well. It’s not near any mall but that’s not an issue cause we take grab everywhere. You can choose to walk to Suria KLCC but that’ll probably take you 15 mins? By car it’s only 5 mins or less. There’s an mrt station nearby also. Pillows are a bit too soft and that’s the only con. Overall, nice place!

Reviewed March 22, 2019

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Dear Jewel, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded April 08, 2019
Fraser Residence Kuala Lumpur
10.0
Exceptional
Wendy from Australia
Group
Studio Executive
Stayed 6 nights in December 2018

Great accommodation”

We stayed at Fraser Residence for 6 nights in January, travelling with another couple. This was our first time in KL. We could not fault the apartments and had a very memorable NY Eve on the balcony overlooking the city. Excellent.

Reviewed March 16, 2019

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Dear wendy, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded April 08, 2019
Fraser Residence Kuala Lumpur
8.8
Excellent
Abdul from Malaysia
Business traveler
One Bedroom Executive
Stayed 3 nights in March 2019

Spacious unit and very comfortable”

I stayed for 3 nights there as a business traveler. I can say it's very comfortable and the unit is quite big. I do however have issue with the house keeping. Apparently, they have to be called in order to clean up the room. I'm not sure why its not done automatically.

Reviewed March 16, 2019

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Dear Abdul, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded April 08, 2019
Fraser Residence Kuala Lumpur
9.2
Exceptional
Mary from Australia
Family with young children
One Bedroom Executive
Stayed 5 nights in March 2019

Spacious unit, very clean, friendly staff”

We booked a 1 bedroom executive for 5 nights stay. This hotel is very suitable for family. The room is very spacious which give my son plenty of space to run, friendly staff and room is very clean and tidy. Room has a view with twin towers. This hotel also has big gym and kids pool and playground (Indoor and outdoor) quite a lot of facilities for families. Only downfall is the location is not that great.. It's about 10-15mins walk to KLCC, but you can always order transport use GRAB (but you need local number to use this app) and there's only 2 mini mart next door located inside Summit suite building. But overall this hotel is very nice and I highly recommended for family.

Reviewed March 14, 2019

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Dear Mary, I am delighted that overall you enjoyed your stay with us and have shared your ratings with the team. It is our goal to consistently deliver quality service to our guest to ensure a truly comfortable, enjoyable and hassle-free stay. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

Responded April 08, 2019
Fraser Residence Kuala Lumpur
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