Golden Sands Resort by Shangri-La Penang
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Executive Sea View Golden Sands Resort by Shangri-La Penang
Kid’s club Golden Sands Resort by Shangri-La Penang
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8.3
Excellent
8.2% this month
/10
(4987 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - 110 meters to the beach
Parking
FREE
  • Batu Ferringhi Sidewalk Bazaar390 m
  • Raz Kashmir Crafts390 m
  • Bora Bora by Sunset420 m
  • Yahong Art Gallery510 m
  • Batu Feringghi Night Market910 m
  • Batu Ferringhi Beach1.17 km
  • Moonlight Bay Beach1.27 km
  • Miami Beach1.83 km
  • Shamrock Beach2.76 km
  • Penang Tropical Spice Garden2.79 km
  • Free Wi-Fi

    Golden Sands Resort by Shangri-La Penang

    Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - See map
    "We love the bedroom, the greenery environment, the lovely swimming pool and the beach, and a variety of breakfast buffet!"
    TAN - 23 December 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent facilities on premise
    8.6 facilities on premise
    • Airport transfer

    • 110 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Steamroom

    This property is in high demand!

    Booked 181 times for various dates | 28 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 4,072 Penang properties
    See all rankings
    Room comfort score
    8.2/10
    Location score
    8.6/10
    Service score
    8.3/10
    Cleanliness score
    8.2/10
    Better than
    98
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    95
    %
    of Penang properties
    Better than
    95
    %
    of Penang properties
    Value for money7.9
    Distance to city center18 km
    Location rating8.6
    Nearest airportPenang International Airport (PEN)
    Distance to airport20.5 km

    Rooms available at Golden Sands Resort by Shangri-La Penang

    8.2
    Excellent
    Room comfort & quality
    Executive Sea View
    Executive Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 36 m²/388 ft²
    • Nature view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 66 m²/710 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Suite (Promo)
    Executive Suite (Promo)
    ...
    • Shower
    Enter dates to see prices
    Executive Suite (Promo)
    Executive Suite (Promo)
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Family Room Executive
    Family Room Executive
    ...
      Enter dates to see prices
      Family room - De Luxe
      Family room - De Luxe
      ...
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        EXECUTIVE SUITE DOUBLE BED SEA VIEW
        EXECUTIVE SUITE DOUBLE BED SEA VIEW
        ...
          Enter dates to see prices

          What people love about Golden Sands Resort by Shangri-La Penang

          • 10.0
            Exceptional
            Location

            "Strategic location, spacious room with complete facilities."

            fatin

            |

            11 January 2019

          • 10.0
            Exceptional
            Breakfast

            "The breakfast was good and everything was excellent."

            Yoke S.

            |

            05 January 2019

          • 6.8
            Good

            "Recommended for family and bring the kids in there."

            KHENRAB

            |

            30 December 2018

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          More about Golden Sands Resort by Shangri-La Penang

          More about Golden Sands Resort by Shangri-La Penang

          8.8
          Excellent

          "Enjoy the buffet dinner at hotel then out for a walk after d..."

          L H.

          |

          02 December 2018

          An overview

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          What they offer

          9.2
          Exceptional

          "This was our 5 time staying at the Resort, so relaxing."

          fatima

          |

          23 December 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Restaurants on site

          Garden Cafe
          Cuisine:International, Malaysian
          Menu:Buffet, A-la-carte
          Sigi's Bar & Grill on The Beach
          Cuisine:Mediteranean
          Menu:Buffet, A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

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          Reviews of Golden Sands Resort by Shangri-La Penang from real guests

          Overall rating
          8.2
          Excellent
          From 10777 reviews
          Provided by verified guests of
          Agoda Reviews (4987)Booking.com Reviews (3589)
          Rating via Agoda8.3
          /
          10
          Excellent
          8.2% this month
          Cleanliness8.2
          Facilities8.6
          Location8.6
          Room comfort and quality8.2
          Service8.3
          Value for money7.9
          High score for Penang
          Rating
          9+ Exceptional (978)
          8-9 Excellent (717)
          7-8 Very Good (879)
          6-7 Good (309)
          <6 Below Expectation (341)
          Time of the year
          Mar - May (756)
          Jun - Aug (749)
          Sep - Nov (825)
          Dec - Feb (894)
          All guests (4987)
          All room types
          All languages

          Show reviews that mention 

          Showing 3224 verified guest comments
          12345
          8.4
          Excellent
          Julia from Malaysia
          Family with young children
          Superior
          Stayed 1 night in July 2019

          Old room”

          Golden sand always my first choice in Penang as it is most child friendly facilities, especially the kids pool, nice beach access too, however this time abit disappointed due to very old room given to us, bathtub was yellowish, cleanliness still acceptable. Hope improve when we visit next time.

          Reviewed July 16, 2019
          9.2
          Exceptional
          joseph from India
          Family with young children
          Superior
          Stayed 1 night in July 2019

          Perfect Getaway. ”

          Perfect for a family with kids, had a good time. lots of activities for kids and the staff Mayaa who was taking care of the water sports activities was very kind and took good care of us. good options for breakfast and also there was promo for dinner buffet which we made use of it. disappointing was, we could not get beach view room.. hopefully next time. overall a good stay.

          Reviewed July 15, 2019
          8.4
          Excellent
          Kelly from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in July 2019

          Short Vacay”

          Check in was a pain. But we loved the room, location, facilities & friendly staff. Would return.

          Reviewed July 24, 2019
          8.0
          Excellent
          Nurul from Malaysia
          Family with young children
          Superior
          Stayed 2 nights in June 2019

          Nice hotel with good location ”

          I booked this hotel cause of the location is quite a walking distance to restaurants and market. The breakfast spread was good but the taste was nothing to shout about. The adventure zone was superb as my kids enjoyed their time. Overall, i would come again to this hotel.

          Reviewed June 18, 2019
          9.6
          Exceptional
          Yee from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in May 2019

          Family with 3 kids - age 7, 5 and 1.5years old”

          My family love the resort so much. Basically we checked in and didn't come out until check out time. The resort is equipped with nice swimming pool, splash zone and indoor playground for kids to keep them busy throughout the day and nice food to keep tummy full. We noticed refurbishment has been done with the hotel lobby and also the rooms. The only comment is, the rooms renovation can be better. Still have some signs of aging with the furniture and the toilet. Another recommendation is more choices of kids meals. We have stayed there for 2 nights and basically if 3 meals for 3D2N, kind of boring with the kids meal.

          Reviewed May 30, 2019
          8.8
          Excellent
          M from Hong Kong
          Family with teens
          Deluxe Room
          Stayed 5 nights in April 2019

          Excellent”

          Great room and service inside the hotel. great location. only disappointment was the restaurant Siggy's - on the property by the beach. The service was nonexistent...we tried eating there several times because of the perfect location. Every time was a frustration and disappointment. There were tables who we saw receiving better service; at one point, my teen daughter asked if the servers were racist (her - Asian child, me - white, single parent). We would return to the hotel, but not to the restaurant!

          Reviewed May 26, 2019
          8.8
          Excellent
          Cheng from Malaysia
          Family with young children
          Superior
          Stayed 2 nights in May 2019

          GREAT SERVICES & FACILITIES”

          It was located in great location and nice sea view, the hotel is clean and provide us great hospitality. The staff is friendly, helpful and will guide us throughout our stay. But the cleanliness on balcony have to take care, cause birds waste was stick on the chair and steel bar. Overall for my family is great experience for the rooms, facilities and services.

          Reviewed May 20, 2019
          9.2
          Exceptional
          Chai from Malaysia
          Family with young children
          Superior
          Stayed 2 nights in May 2019

          Excellent service Hotel”

          A very kids friendly hotel, with a kids club.Overall the hotel is well maintained even its an old hotel,landscaping is beautiful and well maintain,the pool is with tip top condition,clean and clear.Can just stay in the hotel without going out,there's many activities in there. Restaurant and hawker stalls are nearby with short walking distance.

          Reviewed May 16, 2019
          8.4
          Excellent
          ryan from Thailand
          Couple
          Executive Sea View
          Stayed 2 nights in May 2019

          Very nice beachfront hotel with friendly professional staff”

          Excellent older hotel good beachfront location very nice pool area, older hotel but service is very good and with nice friendly professional satff very nice restaurant particularly Sigi on the beach, good service and lovely spacious pool area excellent older hotel recommend to upgrade to sea view rooms

          Reviewed May 06, 2019
          4.4
          Janice from Singapore
          Family with young children
          Superior
          Stayed 3 nights in June 2019

          Beach resort indeed”

          the hotel has definitely seen better days. The room floor was perpetually sandy - it was when we first checked in and even after they made the room on 2 occasions. Imagine the sheets between the bed was sandy even after they made the room with request to change the sheets and we juz got into bed! We can clearly hear the kids running along the corridor outside, babies crying from opposite rooms and stomping from upstairs. Hotel breakfast buffet was decent. Had booked the hotel as it was rated highly as family hotel, despite it being far as there is shuttle service to Georgetown. However disappointed with the shuttle bus service timing as the last bus from hotel Jen is 5.30pm. Called to book massage and was quoted different timing availability within 5 mins (5.30pm and 6.15pm during 2nd call)- with the 2nd receptionist giving us the time slot that the first receptionist quoted only after questioning. Will reconsider booking - have not found a good enough reason to return.

          Reviewed July 07, 2019
          10.0
          Exceptional
          Loi from Malaysia
          Family with young children
          Superior
          Stayed 1 night in February 2019

          Nice resort”

          Everything of the resort is good, we like it very much especially my daughter. Would like to visit again.

          Reviewed July 19, 2019
          10.0
          Exceptional
          Zulkifli from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in March 2019

          Exceptional”

          One of the Best Hotel

          Reviewed July 18, 2019
          8.0
          Excellent
          Mee from Malaysia
          Couple
          Superior
          Stayed 4 nights in May 2019

          nice hotel”

          love the place and enviroment

          Reviewed July 17, 2019
          9.6
          Exceptional
          Katheryn from Philippines
          Family with teens
          Deluxe Room
          Stayed 2 nights in April 2019

          1st choice of hotel when in Penang”

          By and large the best hotel for our us based on our preference, budget and needs. Location wise, it is ideal - near the beach and has bus stop in front of the hotel. Nearby hawkers and fast food chain. Facilities - kids really enjoyed the pools and slides. Gym is useful for hubby and I. Free shuttle is a bonus esp going to either Gurney or Komtar. Room - relatively bigger, cleaner, with ample toiletries. No bed bugs so far. Staff- ok but no great. Rate- reasonable. Deposit required not too much. Overall, always a satisfied guest and will be back again.

          Reviewed April 22, 2019
          10.0
          Exceptional
          Norazlina from Malaysia
          Couple
          Superior
          Stayed 1 night in April 2019

          Worth the money”

          Good and well located. The amenities were first class. Room was very clean and comfortable. Breakfast very nice with kinds of choices and the staffs very helpful. (Yuka & abg Shaari?). Would highly recommended for this hotel.

          Reviewed April 16, 2019
          8.0
          Excellent
          Hazrul from Malaysia
          Family with young children
          Superior
          Stayed 2 nights in March 2019

          Superb ”

          Great experience stayed but unfortunately not during check-in, we reached Penang from KL at 1630 pm, long queued and only managed to check-in at 1900 pm, they should manage to hire more staffs on reception area and housekeeping especially during school holiday and as complimentary due to late check-in, we has been offered hotel dine in and late check-out. The rests of the facilities are superb esp the pool, walking distance to the beach, adventure zone and breakfast spreads and the staffs are helped us a lot and near to night market. Overall definitely will come again.

          Reviewed April 09, 2019
          10.0
          Exceptional
          Meiyee from Malaysia
          Family with young children
          Superior
          Stayed 1 night in April 2019

          Best place for the children ”

          Great location, nice swimming pool , my kids loved the Adventure Zone ! Friendly staff and children friendly hotel ! Your kids definitely will love it ! But part of the hotel rooms are under renovation now.

          Reviewed April 08, 2019
          9.6
          Exceptional
          Surandararajan from Malaysia
          Family with young children
          Superior
          Stayed 1 night in March 2019

          Love everything about it”

          Stayed here 2 night for a family vacation. Kids loved the pool as well as their kids club. It's amazing !! Staffs are extremely friendly & helpful I booked the superior king room. Room was big & the bed size could fit all 4 of us :)) About 2 min walk from the hotel,there's a food court. Lots of Penang variety to pick from. Delicious & reasonable pricing Highly recommend especially if your with kids. Will definitely come back !!

          Reviewed April 04, 2019
          9.2
          Exceptional
          NUR from Malaysia
          Group
          Superior
          Stayed 2 nights in March 2019

          My parents love it too! ”

          Actually my family booked 5 rooms in this resort but separately. We all love this resort. They have private beach that is very clean. Got water sports activities and got massage near the sea. The kids love it too. The only thing that they can improve is the check in management. Quite slow upon check in. Other than that, perfect👏

          Reviewed April 03, 2019
          9.2
          Exceptional
          NUR from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in March 2019

          Best! ”

          I really love the hotel and the staff. At first I was checked in superior room and not really comfortable with the room view (my mistake, got confused upon booking). I requested to upgrade my room but sadly rooms were fully booked. They asked me to check in tommorrow morning. Just packed my bags and leave it in the room and they will move our bags. Tommorrow evening, after tea time our bags were already transferred to a new roon facing the beach. Fast and seamless transfer. Good job! I enjoyed their breakfast, beach activities like parasailing, boat riding and of course the super duper huge swimming pool♥️ Thank you Golden Sands Resort.. one of the best hotels I've ever stayed 😘

          Reviewed April 03, 2019
          12345
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          • Excellent location
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