Grace Hotel
Grace Hotel
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"Staff are fantastic."

Bruce

05 May 2018

Superior King Room - View Grace Hotel
Superior King Room - View
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Lobby Grace Hotel
Lobby
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Interior view Grace Hotel
Interior view
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Swimming pool Grace Hotel
Swimming pool
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See map Grace Hotel
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Exceptional
Location
9.4
See all 36 photos Grace Hotel
See all 36 photos
Removed from saved list
2017

Grace Hotel

Exceptional location
Stay in the heart of Sydney - See what's nearby
Have a question for Grace Hotel?
Excellent
From 1314 reviewsSee what guests said
8.6
Recommended by 89% of guests
  • 360 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 10 hours ago | 9 travelers are looking at this property right now
Junior Suite
Junior Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • City view
  • 36 m²/388 ft²
  • 2 double beds
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Signature Deluxe King Room
Signature Deluxe King Room
...
  • 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
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Signature Superior King Room
Signature Superior King Room
...
  • 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • City view
  • 36 m²/388 ft²
  • 1 king bed
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Premium King
Premium King
...
  • City view
  • 42 m²/452 ft²
  • 1 king bed
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Signature Premium King Room
Signature Premium King Room
...
  • 42 m²/452 ft²
  • Shower
  • 1 king bed
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Superior Twin Room
Superior Twin Room
...
  • 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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Superior King Room
Superior King Room
...
  • 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Double Superior
Double Superior
...
  • 36 m²/388 ft²
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More about Grace Hotel

More about Grace Hotel

"Great place to stay"

Reviewed 04 January 2018

Antonio from Australia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Grace Brasserie & Bar
40 m Australian
Mecca Espresso
40 m Australian, Cafe
PJ O'Brien's
40 m Australian, Bar, British
Asian cuisine
Asian cuisine
Fat Buddha
220 m Asian, Chinese
Sushi & Grill
230 m Asian, Japanese, Sushi
Sosumi Sushi Train
260 m Asian, Japanese, Seafood
Cafe
Cafe
Cafe Comino
120 m Cafe
GPO Maximus Cafe
260 m Cafe
Lime cafe
280 m Cafe, Contemporary

What they offer

"Great location, great room, great staff, great everything!"

kristina from Slovakia

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1314)Booking.com Reviews (3540)
8.6
Cleanliness8.9
Facilities8.3
Location9.4
Room comfort and quality8.6
Service8.7
Value for money8.2
Provided by verified guests of Agoda
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Showing 1059 verified guest comments
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9.6
Exceptional
Nick from United Kingdom
Solo traveler
Junior Suite
Stayed 2 nights in August 2018
Lovely Hotel”
I stayed here after my flight from the UK the staff were great and the room was spacious and clean. The breakfast buffet was fantastic! There is also nice hotel and Gym on the top floor.
Reviewed August 23, 2018
8.0
Excellent
Pauline from Singapore
Group
Superior Twin Room
Stayed 2 nights in July 2018
Good local hotel”
Nice quiet accomodation. Convenient location. Spacious rooms
Reviewed August 11, 2018
Dear Pauline, Great to see that our location was well suited to your needs and that you had an overall enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
8.0
Excellent
Pauline from Singapore
Group
Deluxe Twin Room
Stayed 1 night in July 2018
Fantastic Accomodation”
Nice and clean. Good location.
Reviewed August 11, 2018
Dear Pauline, Great to see that our location was well suited to your needs and that you had an overall enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
8.0
Excellent
lara
Couple
Deluxe King Room
Stayed 1 night in August 2018
Very good”
It was a great hotel and fabulous location. If we hadn’t have been travelling with other couples it would’ve been perfect. But to check three separate couples in at the same time and not expect them to check out each other’s rooms and notice significant differences is absurd. One couple stayed in room 604 - extremely large room, lounge, space, a bath, robes We were in room 612 - just your standard hotel room, just a shower, no robes etc Other couple were in 619 - larger than ours with full windows out in to the street rather than the courtyard and other people’s rioms, robes etc. Again, nothing I could ring and complain to front desk about as it was all fine but when you compare to friends rooms, we felt a bit ripped off. We all booked at the same time and paid the same price.
Reviewed August 06, 2018
9.6
Exceptional
Amran from Singapore
Family with teens
Deluxe Twin Room
Stayed 3 nights in July 2018
Exceptional”
The minute you walked into the lobby, you'll be amazed at the vintage outlook. It's awesome and Instagram worthy. The room is spacious and clean. Although the hotel is in the heart of the city, it's still quiet and peaceful. If only there is a view out the windows, it would be great. Will definitely recommend this majestic hotel.
Reviewed August 03, 2018
Dear Amran, Great to see that our location was well suited to your needs and that you had such an thoroughly enjoyable stay with us. I was very pleased to see that you had an appreciation for the beautiful history and heritage that is present throughout The Grace. Thank your for your positive comments and we hope to see you again. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
10.0
Exceptional
Sacha from New Zealand
Business traveler
Premium King
Stayed 3 nights in July 2018
Sacha from New Zealand”
Absolutely beautiful period building, incredible value for money, rooms were spacious and clean to a high standard. Staff were friendly and helpful. I would definitely stay here again
Reviewed August 03, 2018
Dear Sacha, I was so pleased to see that you had such a thoroughly enjoyable stay with us. I was particularly pleased to note that you received a high standard of service during your visit. I appreciate you sharing your review and we look forward to welcoming you back next time. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
9.2
Exceptional
Chor from Australia
Business traveler
Superior King Room
Stayed 1 night in July 2018
Exceptional”
Conveniently located, clean, friendly service, beautiful decor. Great vibe.
Reviewed July 24, 2018
Dear Chor, Great to see that you had such a thoroughly enjoyable stay. Many thanks fro your feedback and we hope to see you again soon. Andrew Allen - Hotel Manager
Responded July 27, 2018
Grace Hotel
6.8
Good
Raja from Malaysia
Business traveler
Superior King Room
Stayed 3 nights in October 2017
Good”
Great location. Walkable anywhere. very close to the Apple store!
Reviewed July 22, 2018
Dear Raja, Great to see that our location was perfectly suited to your needs. Hope to see you again. Andrew Allen Hotel Manager
Responded July 27, 2018
Grace Hotel
3.2
Delvine from Australia
Family with young children
Deluxe Twin Room
Stayed 6 nights in July 2018
Acceptable”
Not very accomodating and far too expensive Not very nice staff
Reviewed July 16, 2018
Dear Delvine, I was disappointed to see your review and to learn that your stay was not up to the standard you expected. Apologies for any shortfall in service you experienced and I hope we have the opportunity to make it up to you on a future visit. Andrew Allen - Hotel Manager
Responded July 27, 2018
Grace Hotel
9.2
Exceptional
Janette from New Zealand
Business traveler
Deluxe Twin Room
Stayed 3 nights in September 2017
Exceptional”
Perfect for business stay - very quiet & just loved the classic decor - still classy. Spacious room & bathroom & customer service was attentive. Good value in a perfect location in Sydney.
Reviewed July 09, 2018
Dear Janette, Great to see that you had such a thoroughly enjoyable stay with us and that you received a high standard of service during your visit. Thank you for your feedback and we look forward to seeing you again. Andrew Allen - Hotel Manager
Responded July 27, 2018
Grace Hotel
9.2
Exceptional
James from Australia
Business traveler
Deluxe King Room
Stayed 2 nights in July 2018
Refurbished deluxe King Room”
Absolutely great renovation, had a great stay, I was placed in 1135, it had a view of darling harbour. 5stars across the board except for soundproofing which I would give 1star. Noise travels into the room from the hall, and other rooms as if they are right beside you. As the cleaners room is diagonal to the room, you clearly get the sound of cleaners and clattering from mid morning to late afternoon. I found this to be a little unsettling. I would return as overall a great experience. Cheers
Reviewed July 08, 2018
Dear James, I was pleased to see that you had an overall enjoyable experience and in particular that you were highly satisfied with our newly refurbished "Signature" rooms. Please accept my sincere apologies for any unintentional noise disturbance you may have received during your stay. Thank you for sharing your constructive comments and we hope to see you again. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
8.0
Excellent
Margaret from Australia
Group
Deluxe Twin Room
Stayed 3 nights in June 2018
Very good”
Really great location, professional staff, comfy bed and great shower - hot with good flow. On the negative side, we could hear the people in the room next door, there was not enough room in the bathroom for toiletries (I had to put my on the floor) and there was no room in the fridge to cool a bottle of wine.
Reviewed July 06, 2018
Dear Margaret, Thank you for sharing your review and I was pleased to see that you had an overall enjoyable stay with us. Great to see also that our location was highly suitable to your needs. Thank you for your constructive comments and we hope to make it up to you on a future visit. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
9.6
Exceptional
Yiqian from Singapore
Couple
Superior King Room
Stayed 2 nights in June 2018
Great Place!”
Staff were extremely helpful and friendly. Rooms were great, and location was convenient enough!
Reviewed July 02, 2018
Dear Yiqian, Great to see that our location was perfectly suited to your needs. I was particularly pleased to note that you encountered a high standard of service during your stay. Thank you for sharing your positive comments and we hope to welcome you back again in the future. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
10.0
Exceptional
Miss from Australia
Couple
Deluxe King Room
Stayed 1 night in June 2018
Great location ”
Love the Grace. I stay here often. The room I paid for said there will be a bath tub, I was looking forward to a relaxing soak after a long day. Unfortunately, I get in, there's no bath tub. Disappointed.
Reviewed June 18, 2018
Dear Miss, Great to see that you had another thoroughly enjoyable stay with us. I was however disappointed to read that your request for a room with a bathtub was not actioned. We have ample rooms with bathtubs and so there should be no reason why this request was not able to be met. Please be sure to confirm your bathtub room allocation upon check in to ensure that there is no chance that this request may have been missed. Thank you for your constructive comments and we look forward to making it up to you on your next visit. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
8.8
Excellent
Edwin from Malaysia
Family with young children
Deluxe Twin Room
Stayed 2 nights in June 2018
Excellent location, full of restaurant options”
Pro - good location, hotel is classic n room interior modern, staff generally helpful esp in concierge dept...7min to king street wharf, 10 min to darling harbour n sea aquarium... Others attraction like the Rocks n operahouse are 15min walking distance.. Con Breakfast booking was a bit confusing. Prebooked a discounted voucher during check in n yet was billed by breakfast staff even after explanation. After breakfast, i make another enquiry n finally got my problem solved..need more communication between reception n breakfast restaurant staff....
Reviewed June 15, 2018
Dear Edwin, I was pleased to see that our location was well suited to your requirements and that you had an overall enjoyable visit. I apologies for any inconvenience you experienced as a result of miscommunication between our team. Thank you for sharing your constructive comments and I hope we have the opportunity to make it up to you on a future visit. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
9.2
Exceptional
Cassandra from Australia
Couple
Deluxe Twin Room
Stayed 3 nights in June 2018
Lovely ambience, convenient location, nice hotel overall”
Large deluxe room and bathroom. Very handy to transport and shopping and easy walk to Darling Harbour. Requested quiet room as light sleeper and they did provide room tucked away in corner away from lifts but I was bothered by traffic noise as right on busy corner but daughter had no problem with noise at all. Given free breakfast as apology and will stay again but ask for inward facing room next time. So easy to get around as easy walk to trains.
Reviewed June 13, 2018
Dear Cassandra, Thank you for sharing your review and I was pleased to see that you and your daughter had an overall enjoyable stay with us. I was surprised to see that you still heard traffic noise as all of our rooms have double glazed windows and many of our guests comment on how surprised they are at it being so quiet. Please accept my apologies for any disturbance you experienced and your suggestion to opt for an internal facing room on your next visit would certainly be a wise choice. We look forward to making it up to you on a future occasion. Andrew Allen - Hotel Manager
Responded August 22, 2018
Grace Hotel
8.0
Excellent
Kathryn from Australia
Family with teens
Superior King Room
Stayed 1 night in May 2018
Very good”
Very quiet and clean. Staff mostly helpful. Would have been nice to be able to check in a little earlier without a charge of $45.
Reviewed May 28, 2018
Dear Kathryn, Great to see that you had an overall enjoyable stay and thank you for sharing your review. We give our guests the option to upgrade to a higher room category upon arrival if their reserved room type is not yet available. The choice to upgrade and check in immediately is up to guests and is just another way that we try to cater to the differing needs of all of our guests. I appreciate your feedback and hope we have the opportunity to welcome you back in the future. Andrew Allen - Hotel Manager
Responded June 06, 2018
Grace Hotel
10.0
Exceptional
Ann from Australia
Business traveler
Deluxe Twin Room
Stayed 1 night in May 2018
Exceptional”
Great hotel and location
Reviewed May 22, 2018
Dear Ann, Great to see that our location was perfectly suited to your needs and that you had a thoroughly enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again soon. Andrew Allen - Hotel Manager
Responded May 25, 2018
Grace Hotel
8.4
Excellent
jodi from Australia
Business traveler
Superior King Room
Stayed 3 nights in May 2018
lovely space”
gorgeous historic hotel, easy parking fabulous location helpful staff
Reviewed May 20, 2018
Dear Jodi, Many thanks for sharing your review and it is great to see that you had a thoroughly enjoyable stay with us. Glad you received a high standard of service during your stay and we hope to see you again soon. Andrew Allen - Hotel Manager
Responded May 25, 2018
Grace Hotel
10.0
Exceptional
Colleen from United States
Solo traveler
Superior King Room
Stayed 1 night in September 2017
Beautiful hotel, large room, safe for solo traveler, easy access to everywhere,”
I definitely will stay at Grace hotel next time I visit Sydney and recommend it to all my friends.
Reviewed May 09, 2018
Dear Colleen, Thank you for sharing your review and I was so pleased to see that you had such a wonderful stay with us. I was particularly pleased to see that our location suited your needs and that as a solo traveller you felt safe and secure at all times during your stay. We hope to see you again. Andrew Allen - Hotel Manager
Responded May 18, 2018
Grace Hotel
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