Grand Mercure Chalet Mt Buller Hotel
Grand Mercure Chalet Mt Buller Hotel
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Superior King with Sofa Valley View - Bed Grand Mercure Chalet Mt Buller Hotel
Superior King with Sofa Valley View - Bed
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Lobby Grand Mercure Chalet Mt Buller Hotel
Lobby
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Interior view Grand Mercure Chalet Mt Buller Hotel
Interior view
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Swimming pool Grand Mercure Chalet Mt Buller Hotel
Swimming pool
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See map Grand Mercure Chalet Mt Buller Hotel
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Exceptional
Location
9.2
See all 38 photos Grand Mercure Chalet Mt Buller Hotel
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Grand Mercure Chalet Mt Buller Hotel

Exceptional location
Very good
From 19 reviewsSee what guests said
7.8
Value for money6.7
Location rating9.2
Has restaurantYes
  • Hot tub

  • Sauna

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked a few minutes ago
Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • 139 m²/1496 ft²
  • Balcony/terrace
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Executive Suite
Executive Suite
...
  • 106 m²/1141 ft²
  • Bathtub
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Suite
Suite
...
  • 106 m²/1141 ft²
  • Bathtub
  • 2 single beds and 1 king be...
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Family Studio
Family Studio
...
  • 70 m²/753 ft²
  • Bathtub
  • 1 super king bed and 1 sofa...
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Suite With Terrace
Suite With Terrace
...
  • 112 m²/1206 ft²
  • Bathtub
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Junior Suite
Junior Suite
...
  • 56 m²/603 ft²
  • Bathtub
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Standard King Room With Sofa
Standard King Room With Sofa
...
  • Nature view
  • 28 m²/301 ft²
  • 1 king bed and 1 sofa bed
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Studio
Studio
...
  • 50 m²/538 ft²
  • Bathtub
  • 1 super king bed and 1 sofa...
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One-Bedroom Suite
One-Bedroom Suite
...
  • 56 m²/603 ft²
  • Bathtub
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Superior King with Sofa Valley View
Superior King with Sofa Valley View
...
  • 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed
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More about Grand Mercure Chalet Mt Buller Hotel

More about Grand Mercure Chalet Mt Buller Hotel

An overview

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What they offer

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Property's guest policies

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Some helpful facts

Check-in/Check-out

Check-in from: 16:00
Check-out until: 10:00

Real reviews from real guests

Agoda Reviews (19)Booking.com Reviews (113)
7.8
Very good
From 19 reviews
Cleanliness8.0
Facilities9.1
Location9.2
Room comfort and quality7.2
Service8.2
Value for money6.7
Provided by verified guests of Agoda
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Room type
Standard King Room With Sofa
Superior King with Sofa Valley View
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Showing 17 verified guest comments
8.4
Excellent
angel from Indonesia
Family with young children
Standard King Room With Sofa
Stayed 1 night in July 2016
Excellent”
Spacious room, has a restaurant with quite a number of choices of food. Although very crowded, staffs were still very friendly.
Reviewed May 03, 2017
10.0
Exceptional
Tsui from Hong Kong
Group
Superior King with Sofa Valley View
Stayed 1 night in July 2016
Great ”
Great, Nice
Reviewed July 11, 2016
9.6
Exceptional
Teh from Singapore
Family with young children
Standard King Room With Sofa
Stayed 1 night in June 2016
Good location, great staff, clean rooms”
Team leader Wynston was friendly and approachable. Staff were knowledgeable, place was clean, facilities great .. definitely recommendable.
Reviewed June 24, 2016
9.6
Exceptional
Gautam from Singapore
Family with young children
Standard King Room With Sofa
Stayed 1 night in June 2016
Awesome Location Value for Money”
on of the The best SKI Village Hotels
Reviewed June 23, 2016
3.7
Evan from Australia
Family with teens
Standard King Room With Sofa
Stayed 1 night in October 2015
Be open or answer the phone when guests arrive!!!”
It appears to be centrally located.
We weren't able to stay because when we arrived (90 minutes BEFORE we told them we would) the Hotel was locked shut. There was no door bell. The phone gave us a recorded message. They STILL haven't called me back!! So we were locked out on a cold mountain and had to travel many miles late at night to find alternative accomodation. Total Fail, Mercure.
Reviewed November 02, 2015
8.0
Excellent
Eva from Indonesia
Family with young children
Standard King Room With Sofa
Stayed 1 night in July 2015
Nice hotel”
Next to skilift, comfortable room, affordable
Reviewed August 29, 2015
8.0
Excellent
Andrew from Malaysia
Family with young children
Standard King Room With Sofa
Stayed 1 night in July 2015
My family stay”
Room with a view and very close to the ski school
Good
Reviewed August 01, 2015
8.0
Excellent
Adrian from Indonesia
Family with young children
Standard King Room With Sofa
Stayed 2 nights in July 2015
Good location hotel”
Location, location, location
Alrite, but too early on the check out time
Reviewed July 21, 2015
8.7
Excellent
Triyoko from Indonesia
Family with young children
Standard King Room With Sofa
Stayed 1 night in June 2015
Good”
Good
Good
Reviewed July 01, 2015
9.3
Exceptional
Ivan from Indonesia
Family with young children
Standard King Room With Sofa
Stayed 2 nights in July 2014
good hotel ... value for money ...”
good location, good hotel, value for money
Excellent stay
Reviewed July 29, 2014
6.7
Good
lee from Hong Kong
Couple
Superior King with Sofa Valley View
Stayed 1 night in July 2014
The service is fine but overpriced.”
View of mountain, free bottle water, clean bed
I've been waited of an hour to check in as agoda put my information wrong to the hotel. After that I've enter to the room, the view is beautiful but that are lots of lacks. They don't even provide a microwave in the room. Sleeper is lacked, sleepwear is lacked, they combined two single bed to make it a king bed. However, the bed is too hard and we can't sleep well, and two single bed obviously don't make it as a king bed. They don't have after hour kitchen so we are starving over night. They juz put our luggages into level 2 after we checkd out, which is a public area that everyone can access, people don't even need to be a customer of the hotel, it could be anyone. And the luggages didn't put into a room even there is a room. They just put it next to the lift and say if there is any losses occurs, customers need to take their own responsibility.
Reviewed July 15, 2014
4.3
Lee from Singapore
Family with young children
Standard King Room With Sofa
Stayed 3 nights in June 2014
disappointed, no snow”
nil
nothing to do up in the hill.
Reviewed June 15, 2014
8.3
Excellent
Long from Australia
Family with young children
Standard King Room With Sofa
Stayed 2 nights in September 2013
great hotel for families”
centrally located, clean, comfortable
overall stay was great. we stayed with two adults and two kids and the room was comfy. loved the heating in the room and bathroom and wardrobe!
Reviewed September 16, 2013
7.7
Very good
Chong from Malaysia
Family with young children
Standard King Room With Sofa
Stayed 1 night in August 2013
It was fun but the room rates are expensive”
The staffs are friendly and helpful
It will be best if hotel can provide a place to shower at portal area. Portal only provide us a place for changing. My kids were soaking wet after playing on snow. We feel checking out at 10am is too early. But the staff were great to allow 1 hr delay since we have 3 kids with us. No Internet in room. Only available at lobby area. Overall impression, location is good and nearby to ski rental and shops.
Reviewed August 15, 2013
7.0
Very good
roma from Australia
Solo traveler
Superior King with Sofa Valley View
Stayed 1 night in August 2013
Comfortable ”
Pool location and spa
It was good. Great location. Has pool spa and own bar. Nice and warm inside the room. Good commutation with staff members. Would recommend again.
Reviewed August 13, 2013
7.7
Very good
jimmy from Indonesia
Solo traveler
Superior King with Sofa Valley View
Stayed 2 nights in August 2013
Hotel lumayan , sayang agak mahal”
Ski, musim dingin, sejuk
Lumayan , tapi agak mahal , hanya untuk main ski saja, kalo musim panas, semi tidak bagus, kemahalan
Reviewed August 27, 2013
7.2
Very good
Dũng from Vietnam
Family with young children
Stayed 2 nights in October 2017
tạm ổn”
nhân viên nhà hàng gây cho mình thất vọng và không vui trong kỳ nghĩ
Reviewed October 26, 2017
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