Grand Plaza Hotel
Grand Plaza Hotel
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"Location is good"

taeji

05 May 2018

Standard (2 Adults & 1 Child) - Bed Grand Plaza Hotel
Standard (2 Adults & 1 Child) - Bed
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Lobby Grand Plaza Hotel
Lobby
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Lobby Grand Plaza Hotel
Lobby
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Interior view Grand Plaza Hotel
Interior view
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See map Grand Plaza Hotel
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Excellent
Location
8.0
See all 49 photos Grand Plaza Hotel
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Grand Plaza Hotel

Excellent location
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From 339 reviewsSee what guests said
6.7
  • Airport transfer

  • 390 meters to the beach

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
Stand Family 4 People
Stand Family 4 People
...
  • Ocean view
  • 41 m²/441 ft²
  • 2 single beds
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Standard (3 Pax)
Standard (3 Pax)
...
  • Partial ocean view
  • 20 m²/215 ft²
  • 1 single bed and 1 semi dou...
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Standard (2 Adults & 1 Child)
Standard (2 Adults & 1 Child)
...
  • Partial ocean view
  • 18 m²/194 ft²
  • 2 single beds
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Budget Double or Twin Room
Budget Double or Twin Room
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds and 2 double ...
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Deluxe Single Room
Deluxe Single Room
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 1 single bed or 1 double be...
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Standard Triple
Standard Triple
...
  • Non-smoking
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Room Two Bedrooms
Room Two Bedrooms
...
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    Room
    Room
    ...
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      Single Deluxe
      Single Deluxe
      ...
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        Double Deluxe
        Double Deluxe
        ...
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          More about Grand Plaza Hotel

          More about Grand Plaza Hotel

          "Hotel staff are friendly and helpful."

          Reviewed 12 November 2016

          HO S. from Hong Kong

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          Solo traveler

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Love the recepcionist Esther, nice and very accomodating."

          Floribel from Philippines

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          Couple
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (339)Booking.com Reviews (203)
          Cleanliness6.0
          Facilities6.0
          Location8.0
          Room comfort and quality6.6
          Service6.9
          Value for money7.1
          Provided by verified guests of Agoda
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          Room type
          Standard (2 Adults & 1 Child)
          Standard (3 Pax)
          Stand Family 4 People
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          Showing 290 verified guest comments
          12345
          8.4
          Excellent
          Alma from Philippines
          Family with young children
          Standard (2 Adults & 1 Child)
          Stayed 1 night in September 2018
          Very Hospitable and Accommodating Staff”
          Grand Plaza Hotel has a very good location - walking distance to a good Chinese Buffet Restaurant - VIP Chinese Restaurant; ABC Store in the ground floor; a few steps away to Churrasco, a superb Brazilian restaurant; and Tumon Bay Shuttle Bus stops here. Hotel staff are very pleasant and helpful.
          Reviewed September 11, 2018
          5.2
          Farishia from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 7 nights in August 2018
          $100 deposit, bring own toiletries and dishwashing to wash your cup”
          We were not informed about the $100 deposit. I thought I just missed it but i checked again. There was no announcement whatsoever that there is a deposit to be collected upon check in. I know that hotels have this deposit security for incidental damages but guests are informed so that they can prepare ahead of time. Check-in time is strictly 3PM. Even if the room is already made or the guests before you already checked out. But you can leave your bags at the lobby and start touring around. We stayed for 7days. The sheets and linen looked like it was not changed . I got urticaria all over, asthma triggered because of dirty linen. It’s either dirty because it has been used for days or they washed it but just really dirty. No toothbrush nor toothpaste. Bring your own toiletries. They had no plans of replenishing soap and shampoo. I suggest you supply with a big container and just refill it. Just like in Japan. Free water only the day of check-in. Cups not washed/changed everyday.
          Reviewed August 23, 2018
          7.6
          Very good
          Charmaine from Philippines
          Solo traveler
          Standard (2 Adults & 1 Child)
          Stayed 3 nights in June 2018
          Very good”
          This is ok as a budget hotel.
          Reviewed June 27, 2018
          Hafa adai Charmaine, Thank you for taking the time to write your review and for sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Regards, Belle
          Responded June 29, 2018
          Grand Plaza Hotel
          7.2
          Very good
          Magdalena from Philippines
          Family with teens
          Standard (2 Adults & 1 Child)
          Stayed 7 nights in May 2018
          Staff were kind and helpful... thank you very much...see you again soon😃”
          Very nice hotel,very close to bus stop,grocery and restaurants..2 mns walk to the beach
          Reviewed June 06, 2018
          Hafa adai Magdalena, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us. We look forward to the opportunity to welcome and serve again soon! Si yu'us ma'ase (thank you) Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          10.0
          Exceptional
          taeji from South Korea
          Group
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in May 2018
          very good”
          location is good.tumon sands plaza takes 1minute by walk.very kind staff.abc store is located in hotel.nice.
          Reviewed May 05, 2018
          Hafa adai Taeji! Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          9.2
          Exceptional
          Ria from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 4 nights in June 2017
          Exceptional”
          Large room. Hotel is quite far from restaurants.
          Reviewed April 23, 2018
          Hafa adai Ria, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. The hotel has a lot of restaurants nearby and to point out some are Wagaya 88 Korean Restaurant in the hotel, Join Us Japanese Teppanyaki Restaurants next door inside Tumon Sands Plaza, Gabrielle Italian Restaurant across the street and another which the Tumon Lobster & Grill Restaurant beside ABC Store and the popular Churrasco Brazillian Restaurant to name a few. We look forward for your next visit and we will make offer several more recommendation that you will surely enjoy. Sincerely Yours, Belle
          Responded May 15, 2018
          Grand Plaza Hotel
          5.2
          Shinna from United States
          Family with young children
          Standard (2 Adults & 1 Child)
          Stayed 1 night in March 2018
          Never again :(”
          What we liked: the beach and restaurants nearby The hotel building itself is very old by the looks of it. Our room wasn’t ready when we checked in so we were given another room that was made. Or so they said. Not sure if our room was actually cleaned because the bathroom has leftover toilet paper, tub was soaking wet with soap scums, bed linens had visible hair strands (lots) and dusty! That wasn’t the end of it though, I requested a crib and what came to our door was a cosco play pen which could’ve been nice if it was clean! It smelled like it’s been sitting in the storage for decades and had what looked like roach eggs. We only stayed for a night because I made a mistake booking the first hotel and missed 1 night! Thank goodness it was only a night! It’s so not worth our 60 bucks. NO, I will not recommend it to anyone especially with kids!
          Reviewed March 20, 2018
          Hafa adai Shinna, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          9.2
          Exceptional
          Howard from Canada
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in August 2017
          Good value for money”
          This is a good location. Hotel on the beach is more than 3 times the cost. Doesn't have really large lobby like Hilton but rooms are better and cleaner. Staff are helpful, had bad sleep due to a poor mattress and they were happy to replace it the next day.
          Reviewed January 17, 2018
          Hafa adai Howard, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. We appreciate your feedback regarding the matteress. Sincerely apologized if you lost some sleep. We look forward to the opportunity to welcome and serve again soon! Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          8.0
          Excellent
          Raquel from United States
          Solo traveler
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in October 2017
          Very good”
          Hotel was good
          Reviewed November 06, 2017
          Hafa adai Raquel, Your feedback is greatly appreciated and we are honored to welcome you back to Grand Plaza Hotel. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          8.8
          Excellent
          Carlos from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 5 nights in October 2017
          Excellent”
          Stayed in the hotel for 5days. Near DFS, ABC convenient store, beach area also there is a nearby Catholic church. Love the recepcionist Esther, nice and very accomodating.
          Reviewed October 16, 2017
          Hafa adai Carlos, Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Thank you, Belle
          Responded May 15, 2018
          Grand Plaza Hotel
          7.2
          Very good
          connie from Philippines
          Solo traveler
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in September 2017
          Very good”
          Its okay
          Reviewed September 25, 2017
          6.8
          Good
          MARIA from Philippines
          Family with teens
          Stayed 3 nights in July 2017
          Good Value ”
          No early check-in unless you pay additional fees. Location is the best part of staying here, near lots of restaurants and shopping. Hotel is quite dated, needs refurbishing.
          Reviewed July 12, 2017
          Hafa adai Maria, Your feedback is greatly appreciated and we are honored to welcome you back to Grand Plaza Hotel. We will be starting very soon renovations at the hotel and we hope that you will come back and see new things in store for our guests. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          7.2
          Very good
          MELANIE from Philippines
          Solo traveler
          Standard (3 Pax)
          Stayed 1 night in November 2016
          Very good”
          Near DFS, the beach, Tumon Sands Plaza. Has an ABC Store. Wifi is not stable. Still a little on the expensive side since the facilities are already dated. What you're paying for is the strategic location of the hotel.
          Reviewed May 30, 2017
          Hafa adai Melanie, Your feedback is greatly appreciated and we are honored to welcome you back to Grand Plaza Hotel. The hotel now offers a FREE and stable wifi all over the hotel. We look forward seeing you again here at the Grand Plaza Hotel. Take care! Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          8.0
          Excellent
          Eugene from Philippines
          Solo traveler
          Standard (3 Pax)
          Stayed 3 nights in March 2017
          Location is perfect.”
          The hotel is strategically located. It is walking distance to the beach - 5minute walk (to the west); DFS, outlet stores and Plaza Mall - 10 minute walk (to the north). I spent only P4,100 a night. One will get his money's worth. Overall, my stay at the hotel was pleasant
          Reviewed March 29, 2017
          Hafa adai Eugene, Thank you and we greatly appreciated your feedback and we are honored to welcome you back to Grand Plaza Hotel. We will be doing some renovations soon. I hope you will consider us again on your future travel plans to Guam. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          6.8
          Good
          Jadel from United States
          Couple
          Standard (3 Pax)
          Stayed 2 nights in February 2017
          The place is near a lot of establishments. ”
          The room is hot.
          Reviewed February 13, 2017
          Hafa adai Jadel, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. I will share your feedback with the staff and assure you that we will use this to improve our services to our guests. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          8.4
          Excellent
          Barbara from United States
          Solo traveler
          Standard (3 Pax)
          Stayed 14 nights in November 2016
          Weekend getaway”
          The rooms are okay. Beds were alittle hard but the pillows were soft enough. The bathroom needs a little renovation especially the bathroom sink. The A/C wasnt even strong enough to cool off the whole room. But all in all, if you're stayy is short, its worth the money.
          Reviewed January 20, 2017
          Hafa adai Barbara, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Please consider us again on your next trip to Guam. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          4.0
          Maurino from Philippines
          Family with teens
          Standard (3 Pax)
          Stayed 4 nights in December 2016
          Not worth the money we paid for.”
          They did not change bed sheets, pillow cases, etc. for 4 nights nor replenish the meager supplies like soap in the bathroom. The towels are no longer white. It was not worth the money we paid for. I felt we were charged an arm and a leg. Nevertheless, I paid the hotel bills in protest. I will never recommend this hotel nor Agoda to my relatives and friends.
          Reviewed January 06, 2017
          6.0
          Archie from Philippines
          Solo traveler
          Standard (3 Pax)
          Stayed 3 nights in October 2016
          nice”
          value for money.
          Reviewed January 03, 2017
          9.6
          Exceptional
          HO from Hong Kong
          Solo traveler
          Stayed 8 nights in November 2016
          best location, price effective”
          Best location, with convenient shop, 24 hours open, at side of hotel. 5 minutes to Tumon beach. Many restaurant nearby. Hotel staff are friendly and helpful. Facilities are Ok with a clean pool at 3 floor. Price are cheap in Guam .
          Reviewed November 12, 2016
          6.4
          Good
          KENNEDY from Philippines
          Family with teens
          Standard (2 Adults & 1 Child)
          Stayed 4 nights in June 2016
          Good location, but hotel is too old”
          Prime location, a big plus. But the hotel facilities need an upgrade. The first room given to us, aircon was not working, but we were too tired to transfer to another room as we arrived very early morning. The next day we had to move, otherwise we'll spend another night sweating. The staff are very accommodating, but the facilities need improvements.WiFi does not work most of the time, quite a let down. The staff are their major asset here.
          Reviewed November 07, 2016
          12345
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