Ha Noi Crystal Pearl Hotel
Deluxe Double Room With Window - Shower Ha Noi Crystal Pearl Hotel
Lobby Ha Noi Crystal Pearl Hotel
Lobby Ha Noi Crystal Pearl Hotel
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8.9
Excellent
3.0% this month
/10
(298 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Clouds40 m
  • Art Vietnam Gallery70 m
  • St. Joseph's Cathedral (Nha Tho Lon)80 m
  • Vietnam Country Tour - Day Tours80 m
  • Mosaique90 m
  • Heydi Fashion House100 m
  • K S and Friends Art Gallery110 m
  • Tina Sparkle(Ipa-Nima)110 m
  • Phuong Dong Art Shop110 m
  • Royal Silk120 m
  • Free Wi-Fi

    Ha Noi Crystal Pearl Hotel

    9 Ngo Huyen street, Hoan Kiem Dist, Hanoi, Hoan Kiem District, Hanoi, Vietnam, 10000 - See map
    "Good view and they serve breakfast that you can order from the menu for free, the room is spacious and I have been assigned to highest floor with nice..."
    Sok L. - 11 January 2019
    Exceptional service
    9.2 rating for service
    Exceptional reputation
    Recommended by 90% of guests
    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 26 times for various dates

    Property ranking|Compared to 6,792 Hanoi properties
    See all rankings
    Location score
    9.4/10
    Value for money score
    8.8/10
    Service score
    9.2/10
    Cleanliness score
    8.9/10
    Better than
    99
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Value for money8.8
    Location rating9.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.3 km

    Rooms available at Ha Noi Crystal Pearl Hotel

    Suite Balcony City View
    Suite Balcony City View
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Junior Suite with Balcony
    Junior Suite with Balcony
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double or Twin Room with Balcony
    Deluxe Double or Twin Room with Balcony
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Luxury City View Room
    Luxury City View Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double Room With Window
    Deluxe Double Room With Window
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Balcony Family
    Balcony Family
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Deluxe Twin Room With Window
    Deluxe Twin Room With Window
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Ha Noi Crystal Pearl Hotel

    • 8.8
      Excellent
      Staff 

      "The English speaking hotel staffs are so helpful in every expect."

      Vivienne

      |

      20 December 2018

    • 8.8
      Excellent
      Location

      "Location is good and good eateries are just few steps away."

      Vivienne

      |

      20 December 2018

    • 10.0
      Exceptional
      Breakfast

      "The breakfast is nice and they have yogurt for the buffet."

      Kuck

      |

      18 August 2018

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    More about Ha Noi Crystal Pearl Hotel

    More about Ha Noi Crystal Pearl Hotel

    8.8
    Excellent

    "The location is close to everything, night market, the churc..."

    Sok L.

    |

    11 January 2019

    An overview

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    What they offer

    9.2
    Exceptional

    "We stayed in Hanoi for 4 nights, this hotel is the best one ..."

    Ching S.

    |

    22 November 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian
    Full English/Irish

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Ha Noi Crystal Pearl Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (298)Booking.com Reviews (73)
    8.9
    /
    10
    Excellent
    3.0% this month
    Cleanliness8.9
    Facilities8.0
    Location9.4
    Service9.2
    Value for money8.8
    Rating
    9+ Exceptional (107)
    8-9 Excellent (37)
    7-8 Very Good (25)
    6-7 Good (2)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (38)
    Jun - Aug (36)
    Sep - Nov (68)
    Dec - Feb (38)
    All guests (298)
    All room types
    All languages
    Showing 180 verified guest comments
    12345
    8.8
    Excellent
    Shadow from Malaysia
    Couple
    Deluxe Double Room With Window
    Stayed 3 nights in July 2019

    Strategic location, Spacious Room, staff is kind & helpful, Great breakfast. But be careful of thef”

    we do have a horrible experiences during our stay. We stay in room 302, room with window. some1 trying to broke in to our room in the middle of the night @ 5am, i heard some continuous sounds of the windows opening, because the window is very tight, the thief consistently attempted to open and stop for awhile to examine and ensure the sound does not awaken us. i first thought that was a dream but then when i wake my partner up & we both has confirmed & agreed there's really somebody opening the window, we first turn on the light to frightened away the theft, luckily i heard footstep on the rooftop a sign that the thief seems to gave up and leave, we quickly call reception and seek help, when the male attendant come up he went to the window and pull of the curtain, we were all shock that the windows has alr been open wide enough for a person size to sneak in. I couldn't imagine what would happen if i didnt realise or heard any sounds of sign that somebody broke in what will happen next

    Reviewed July 16, 2019
    10.0
    Exceptional
    Roland from United States
    Solo traveler
    Deluxe Double Room With Window
    Stayed 3 nights in May 2019

    In between the Old Quarter and Hoan Kiem district”

    Situated right next to the St. Joseph Cathedral in between the Old Quarter and Hoan Kiem district (within 5 minutes from the Hoan Kiem Lake), the staff makes this place enjoyable. They always have smiles on their faces and curious how your day is/was. Since this is so close to the Cathedral, you'll hear some of the bells in the morning. For a tradeoff, there's a rooftop bar across the street for an amazing view of the cathedral itself (photos on instagram @roland_around). I enjoyed my stay so much I came back another time when I needed another place to sleep.

    Reviewed May 29, 2019
    9.6
    Exceptional
    Mark from United States
    Couple
    Deluxe Double Room With Window
    Stayed 4 nights in March 2019

    Great Comfort and Location in Old Quarters Ha Noi ”

    We stayed at Ha Noi Crystal Pearl in the heart of Ha Noi’s old quarter located on a narrow, electric but quiet street, close to everything. Staff was great, spoke good English and were very helpful and friendly. Rooms were clean, comfortable and modern. Lacking a little in closet space but expected for such a small boutique hotel. Would not hesitate going back on my next visit.

    Reviewed March 26, 2019
    10.0
    Exceptional
    Jacqueline from Malaysia
    Solo traveler
    Deluxe Double Room With Window
    Stayed 2 nights in March 2019

    Very hospitable staff that gave us the utmost service. I had the best time there. ”

    Be sure to inform customers that balcony has to be locked at all times

    Reviewed July 06, 2019
    6.0
    Ying from China
    Solo traveler
    Deluxe Twin Room With Window
    Stayed 1 night in May 2019

    nice location, but room is not clean, and stairs are very narrow”

    we arrived at the hotel in the morning, the staff refused our request to check in, even there were empty room available. I got 3 bites on my face from mosquitos during one night stay. the worst was that I saw a spit hint(someone did that, and staff didn't clean it) on the window of our room, which was really gross.

    Reviewed May 12, 2019

    Dear Ying, Thank you so much for your feedback. We so sorry that you did not enjoy your stay in our hotel as expected but please understand that the hotel's check in time is at 2:00pm. You arrived our hotel at 5:00am, normally if you want to check in at that time, you should book 1 night before, our receptionist offered you the room at 1/3 price for 1 night but you did want to take it. We would happy to give the guest an early check in before few hours if the room available but please understand for us that we could not offer you check in too early like that, that is hotel's policy. We do hope will have another chance to service you in the near future so that we can improve our service and bring you a better stay here. Best regards, HCPH Team

    Responded May 17, 2019
    Ha Noi Crystal Pearl Hotel
    10.0
    Exceptional
    Noor from Malaysia
    Couple
    Deluxe Twin Room With Window
    Stayed 2 nights in December 2018

    Nice Hotel, Good Location - 100% Recommended ”

    Very nice hotel, the interior super awesome! Staff very good, very friendly and service tip top! Breakfast so delicious, although is just small hotel they manage to give few option for breakfast dish. Good location!! nearby shopping area, bar, restaurant and attraction place!

    Reviewed February 08, 2019
    10.0
    Exceptional
    Quynh from Vietnam
    Couple
    Deluxe Double Room With Window
    Stayed 3 nights in January 2019

    Finally a hotel I will come back in Hanoi”

    I have been in Hanoi annually, been stayed in 3 previous hotel around Old quarters. They all have some setbacks that made me keep looking for new hotels. Finally, I found this hotel. Location is great, as we usually walk, even for using taxi, a few steps from main streets are no problem. Our room was brand new, comfortable, clean bed, linen. Staff are all friendly and helpful enough. Prices are affordable.

    Reviewed January 19, 2019
    8.8
    Excellent
    Tam from Hong Kong
    Couple
    Stayed 4 nights in December 2018

    Great offer”

    The location is good with shops & restaurants around it. It is just 2 mins walk from St. Joseph's Cathedral & Pho 10. The standard room is spacious & clean; its breakfast is great, besides the food on the buffet table, you can also choose from their a la carte menu. With all these, the hotel price is definitely "value for money". Must come back again.

    Reviewed December 26, 2018
    9.2
    Exceptional
    Ching from Taiwan
    Family with teens
    Balcony Family
    Stayed 1 night in November 2018

    nice hotel”

    we stayed in Hanoi for 4 nights, this hotel is the best one during our trip. We had triple balcony room, it was spacious and clean. The bathroom is big, and we can view the street from our balcony. The location is fanatic, walkable distance to the cathedral, and we can enjoy good massage and hair salon nearby.

    Reviewed November 22, 2018
    8.0
    Excellent
    Diong from Malaysia
    Group
    Stayed 1 night in November 2018

    Room spacious. Nice new interior decor. Bed & pillows are comfy”

    Strategic @Old Quarter. Charlie, Anna and the rest of the staff were warm & helpful. Assisted in making calls to our airport & train transfers. We stayed a night before and after our Sapa trip. Some rooms had WiFi connection problem. Buffet breakfast was simple but you can order from the menu (inclusive). Room rate is fair. A good experience overall

    Reviewed November 15, 2018
    8.4
    Excellent
    Angela from Singapore
    Couple
    Stayed 2 nights in October 2018

    Great location, clean room & friendly staff! Highly recommend!”

    We stay 2 nights here, the hotel is very new and clean. Simple breakfast. They served welcome drink when we reached. Wifi not very stable inside our room sometimes unable to connect. Staff Ms Anna (Maruko Chan) a young sweet girl was very friendly and helpful, she helped us booked a facial treatment Spa near the walking street. She arranged someone from the Spa to pick us up at the place we alight and ensure that we got to the correct place. I will stay here again if I am back to Hanoi.

    Reviewed October 29, 2018
    8.8
    Excellent
    Zainatul from Malaysia
    Group
    Balcony Family
    Stayed 1 night in October 2018

    Nice budget hotel!”

    We really impressed with interior design of the room. It looks neat and tidy and also a bit like English style. The hotel location is strategic and convenient. You may found a few bars, eateries place and spa on the same road. Staff is very polite and helpful. Would recommend people to stay here.

    Reviewed October 16, 2018
    9.2
    Exceptional
    Michelle from Singapore
    Couple
    Stayed 2 nights in September 2018

    New & clean hotel”

    The hotel was only opened in August 2018, hence is fairly modern. Rose was very helpful at the start after my booking in answering my queries and helping me with my day trips out of Hanoi. Really appreciate her help on this. Breakfast was also very good and the staff members were friendly. However, the reason why I only gave 4 stars for its facilities was because I did not have a good sleep for both nights: 1) the pillow was way too big and tall and it was very difficult to fall asleep. 2) the toilet had blinds where lights can seep through so it was still very bright at night. 3) the fridge made constant noises throughout the night.

    Reviewed September 17, 2018
    7.2
    Very good
    juliette from Singapore
    Couple
    Deluxe Double Room With Window
    Stayed 2 nights in April 2019

    Central and room is spacious”

    boutique hotel is Ok, but don't expect anything fancy. the hotel is super small but the room was rather spacious and clean. staff was nice. we were in Hanoi for a wedding, and came back at 4 am, the staff was there (luckily) to open the door! i don't even know if they serve breakfast, but great Pho (of course!) 2 min walk.

    Reviewed July 07, 2019
    8.8
    Excellent
    Kaori from Hong Kong
    Solo traveler
    Luxury City View Room
    Stayed 2 nights in July 2019

    Perfect!”

    The room was exact the same as the picture! Staffs are friendly and helpful. Great location. Definitely recommend this place!

    Reviewed July 16, 2019
    8.8
    Excellent
    Nga from Hong Kong
    Couple
    Deluxe Double Room With Window
    Stayed 3 nights in March 2019

    Convenient place and staff are nice”

    Staff speaks good English so easy to communicate. She knew that this was our first time to Hanoi, so she recommended places and restaurants for us to visit. The room was clean and tidy. Hotel is close to different tourist spots. Hotel can help arrange airport pick up as well. Nice hotel!!

    Reviewed March 24, 2019
    10.0
    Exceptional
    Tibo from France
    Solo traveler
    Suite Balcony City View
    Stayed 1 night in March 2019

    Great room and location”

    Pro: the rooms are really nice, modern looking and clean, just like on the photos. Good size as well for Hanoi. The staff was helpful. Con: the balcony was very narrow, just enough for someone to stand. The breakfast buffet was a bit limited, but there is an option to order western and Vietnamese items as well. Also, it’s very close to a church, and I could hear the bells from the room (luckily they stopped for a few hours at night) Overall I would definitely recommend this hotel and would happily stay there again!!

    Reviewed March 19, 2019
    8.8
    Excellent
    Eugene from Singapore
    Group
    Balcony Family
    Stayed 3 nights in January 2019

    Great location with very helpful staff”

    totally enjoyed our stay here! great hospitality from the staff. location is centralize and walk-able to many attractions.

    Reviewed May 24, 2019
    10.0
    Exceptional
    Kuck from Malaysia
    Group
    Balcony Family
    Stayed 1 night in August 2018

    Excellent stay in Hanoi”

    We are happy and really enjoy our stay at shining suites hotel.. it just opened 1 week when we stay there.. the room is very grand and spacious.. the breakfast is nice and they have yogurt for the buffet.. it’s near to st. Joseph church... and there are many street food nearby... the receptionists are very helpful and their food recommendations are really delicious and value for money.. highly recommend!!!

    Reviewed August 18, 2018

    Thank a lot, we hope to see you soon :)

    Responded September 10, 2018
    Ha Noi Crystal Pearl Hotel
    7.2
    Very good
    Thi from Vietnam
    Group
    Deluxe Double Room With Window
    Stayed 1 night in February 2019

    Inaccurate information”

    Location is convenient for walking around Hanoi old quarter We booked a family suite for 3 adults and was asigned to a smaller room with an extra bed. Picture of the room and actual room were NOT the same

    Reviewed February 18, 2019
    12345
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    Ha Noi Crystal Pearl Hotel
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    • Exceptional location
    • St. Joseph's Cathedral (Nha Tho Lon)
    • Hanoi Railway Station is within 1.01 km