Hanoi Bella Rosa Hotel & Spa
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Deluxe Room with Balcony - Balcony/terrace Hanoi Bella Rosa Hotel & Spa
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9.1
Exceptional
2.8% this month
/10
(1111 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Hoan Kiem Lake330 m
  • Old Quarter520 m
  • St. Joseph's Cathedral (Nha Tho Lon)540 m
  • Hoa Lo Prison1 km
  • Vietnam Fine Arts Museum1.7 km
  • Temple of Literature1.82 km
  • Ho Chi Minh Mausoleum1.96 km
  • One Pillar Pagoda2.13 km
  • West Lake2.68 km
  • Vietnam Museum of Ethnology5.75 km
  • Free Wi-Fi

    Hanoi Bella Rosa Hotel & Spa

    21 Cau Go, Center Old quarter, Hoan Kiem District, Hanoi, Vietnam, 10000 - See map

    Don't miss out!

    4 travelers have booked today.

    "The staff is very nice and friendly Room is tidy but clean and nice Location is good, only walking distance for some interesting place"
    Thirasak - 17 November 2018
    Fantastic breakfast
    100% positive mentions
    Exceptional service
    9.4 rating for service
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Value for money8.9
    Distance to city center0.0 Km
    Location rating9.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport3.8 km

    Rooms available at Hanoi Bella Rosa Hotel & Spa

    Junior Suite with Balcony
    Junior Suite with Balcony
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Suite Lake View
    Suite Lake View
    ...
    • Room size: 35 m²/377 ft²
    • Lake view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double with Window
    Deluxe Double with Window
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite Double
    Junior Suite Double
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Executive Triple
    Executive Triple
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Deluxe Room with Balcony
    Deluxe Room with Balcony
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices
      Suite
      Suite
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Hanoi Bella Rosa Hotel & Spa?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hanoi Bella Rosa Hotel & Spa?

        Hanoi Bella Rosa Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of USD 18. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Bella Rosa Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

        What is the smoking policy at Hanoi Bella Rosa Hotel & Spa?

        Hanoi Bella Rosa Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Hanoi Bella Rosa Hotel & Spa

        • 10.0
          Exceptional
          Staff 

          "The staff is fantastic, friendly and helpful."

          Ko

          |

          06 September 2018

        • 8.8
          Excellent
          Location

          "Good to stay, very near to Hoan Kiem Lake."

          YONG R.

          |

          27 November 2018

        • 9.2
          Exceptional
          Staff 

          "Excellent location and friendly staff."

          Kristina

          |

          12 December 2018

        Property ranking|Compared to 7,936 Hanoi properties
        See all rankings
        Location score
        9.4/10
        Service score
        9.4/10
        Value for money score
        9.0/10
        Cleanliness score
        9.0/10
        Better than
        99
        %
        of Hanoi properties
        Better than
        99
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Up to 30% off with Agoda Insider Deals!

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        More about Hanoi Bella Rosa Hotel & Spa

        More about Hanoi Bella Rosa Hotel & Spa

        10.0
        Exceptional

        "Stayed on top floor family suite overlooking Lake."

        Shiow Y.

        |

        21 December 2018

        Description

        Show less

        Most talked about facilities

        Breakfast
        22 mentions
        Housekeeping
        22 mentions
        Food & Dining
        8 mentions
        Internet
        2 mentions

        What they offer

        9.6
        Exceptional
        Staff 

        "Wonderful staff in a nice hotel for the price."

        Rod

        |

        07 December 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American
        Continental
        Vegetarian

        Nearby restaurants

        Vietnamese cuisine
        Vietnamese cuisine
        Crystal Restaurant
        160 m Vietnamese
        Hanoi Pearl Restaurant
        160 m Vietnamese
        cafe Nang Tuong
        200 m Vietnamese
        British cuisine
        British cuisine
        Nha Hang Soi10
        4.8 km British, Chinese, Japanese
        Bohemia West Lake Cafe
        5.4 km British, Central European, European
        Asian cuisine
        Asian cuisine
        The Little Hanoi
        30 m Asian, International, Soups
        Tandoor
        70 m Asian, Halal, Indian
        Gekko Hanoi orchid
        90 m Asian, British, European

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Hanoi Bella Rosa Hotel & Spa from real guests

        Overall rating
        9.1
        Exceptional
        From 1111 reviews
        Provided by verified guests of
        Agoda Reviews (553)Booking.com Reviews (558)
        Rating via Agoda9.0
        /
        10
        Exceptional
        2.8% this month
        Cleanliness9.0
        Facilities8.2
        Location9.4
        Service9.4
        Value for money8.9
        High score for Hanoi
        Rating
        9+ Exceptional (228)
        8-9 Excellent (46)
        7-8 Very Good (30)
        6-7 Good (11)
        <6 Below Expectation (13)
        Time of the year
        Mar - May (67)
        Jun - Aug (100)
        Sep - Nov (77)
        Dec - Feb (84)
        All guests (553)
        All room types
        All languages

        Show reviews that mention 

        Showing 328 verified guest comments
        12345
        10.0
        Exceptional
        Daphne from Singapore
        Couple
        Deluxe Double with Window
        Stayed 2 nights in July 2019

        Very friendly and efficient staff..friendly and always smiling..”

        Good buffet and recommended if you want to be in the center of ol quarters

        Reviewed July 24, 2019
        10.0
        Exceptional
        Matt
        Couple
        Deluxe Double with Window
        Stayed 1 night in June 2019

        Great staff and location, decent food ”

        My girlfriend and I stayed just for one night. We loved it utterly. Perfectly clean room, lovely decorations, and relaxing atmosphere. The staff were extremely helpful, right down to drawing maps for us to local sights. It's right around the corner from Hoan Kiem Lake too, and nestled in the Old Quarter. So there is plenty to see, eat, drink, and buy in every direction The buffet breakfast was decent, but you want to get in early while everything is still fresh. However, decent food on top of a great room in a great location at a low price is hardly something I can whine about. Highly recommended, would stay again

        Reviewed June 20, 2019
        9.6
        Exceptional
        sook from South Korea
        Solo traveler
        Deluxe Double with Window
        Stayed 1 night in February 2019

        Nice Hotel”

        The location of the hotel is the best and the kindness of the staff is high. Only the furniture in the room was old and it was inconvenient to use

        Reviewed July 18, 2019
        9.6
        Exceptional
        sook from South Korea
        Solo traveler
        Junior Suite Double
        Stayed 4 nights in July 2019

        Hotel satisfying customer”

        The location of the hotel is the best and the kindness of the staff is high. Only the furniture in the room was old and it was inconvenient to use

        Reviewed July 18, 2019
        9.6
        Exceptional
        Hoong from Malaysia
        Family with young children
        Executive Triple
        Stayed 2 nights in April 2019

        Excellent stay at Hanoi Bella Rosa Hotel & Spa”

        We had an excellent stay at the hotel the past 2 nights. Daisy, Johnny, Lucia and all the hotel stuff were helpful, warm and friendly.  They asked if we needed airport pick up with reasonable charge and also helped us purchased the Thang Long Water Puppet Theatre show tickets. We were also provided with welcome drinks and fruit upon check in with the option of having it in our room. Also helped  us to call for legitimate cabs, giving instructions to the driver to drop us off at the right stop. Location of the hotel was great. Room was clean, spacious and comfortable. Breakfast was also good. Would definitely stay there again!

        Reviewed April 17, 2019
        10.0
        Exceptional
        Taewook from South Korea
        Couple
        Deluxe Double with Window
        Stayed 4 nights in August 2018

        Best Choice for Hanoi traveler!”

        The hotel is located near hoankiam lake and main street. breakfast is really good and especially the taste of rice noodle is better than franchise noodle shops. Above all, customer service is nearly perfect. hotel staffs are very kind and trying to inform us whatever we want. My wife and I have fully enjoyed hanoi for 4 days owing to you guys. Thank you.

        Reviewed March 19, 2019
        10.0
        Exceptional
        Jit from Singapore
        Group
        Junior Suite Double
        Stayed 4 nights in February 2019

        confortable and clean room, good location, super friendly staff”

        Highly recommend this hotel. The room was spacious, clean and very comfortable. The location was 1min walk away from the lake, which was really nice to talk an evening walk. The staff were super super friendly and professional. They helped us a lot in recommending places with good food, transport booking and even bought a cake for my dad on his birthday. Will recommend this hotel to everyone and stay here again the next time i visit Hanoi.

        Reviewed March 05, 2019
        9.2
        Exceptional
        Vera from Indonesia
        Couple
        Deluxe Double with Window
        Stayed 2 nights in July 2019

        Exceptional”

        The staff is very friendly, helpful.

        Reviewed July 08, 2019
        9.6
        Exceptional
        Matt from Vietnam
        Couple
        Deluxe Double with Window
        Stayed 2 nights in June 2019

        Great a second time”

        This is my second stay in Bella Rosa in a 2 week period. I'll come stay here again next time I'm in Hanoi. Totally satisfied with the room, food, and staff

        Reviewed June 30, 2019
        8.8
        Excellent
        Meiyi from Singapore
        Couple
        Deluxe Double with Window
        Stayed 1 night in June 2019

        an enjoyable stay”

        The staff on duty during the night we checked in were fantastic. Cris was at the reception and he showed us around the room, and also informing us where to go. Hotel is located very near to the lake, which means it is very easy to find and also very near to the market for some night shopping. I feel safe at all times and the room is spacious!

        Reviewed June 25, 2019
        8.4
        Excellent
        TAIRIM from Singapore
        Solo traveler
        Deluxe Double with Window
        Stayed 1 night in December 2018

        Nice service but smelly room”

        All staffs are very kind and helpful. Location is perfect! Just a min to hoankiem river and 3-4min to beer street. Becareful if you use hot water for shower(very hot and sometime no hot water come out) Do not wear slipper in room(very smelly) Do not turn on heater(very smelly) But staff service covered all above bad things.

        Reviewed December 11, 2018

        Dear Tairim Thank you very much for your feedback, we are really appreciated your advice to help us improve the service, we will check all of our facilities and change the new slipper or clean the Heater if it have smell as you said. Anyway, we are very happy to hear that you had such a good time in our hotel such as: good location, helpful staff... It made our reputation! Thank you for your choosing and letting us have a chance to serve you in our hotel We look forward another opportunity to serve you again in your next vacation Best regards, Hanoi Bella Rosa Hotel

        Responded January 27, 2019
        Hanoi Bella Rosa Hotel & Spa
        9.6
        Exceptional
        AI-NI from Taiwan
        Couple
        Deluxe Double with Window
        Stayed 3 nights in November 2018

        Helpful Staffs”

        It really beyond expectation. In addition to convenient location, clean room, staffs are very kind and helpful, suggest us many tips. We also love their breakfast, fresh and various, also customized. The only defect is that they shifted our booking to another sister hotel for first night without notification, and the room is incompatible with our order. But they noted our request and improved at the 3 night afterward. Accordingly, if I go to Hanoi again, I would definitely choose Bella Rosa!

        Reviewed November 16, 2018
        9.6
        Exceptional
        AI-NI from Taiwan
        Couple
        Deluxe Double with Window
        Stayed 1 night in November 2018

        Great service, Kind Staff, Nice Breakfast!”

        It really beyond expectation. In addition to convenient location, clean room, staffs are very kind and helpful, suggest us many tips. We also love their breakfast, fresh and various, also customized. If I go to Hanoi again, I would definitely choose Bella Rosa!

        Reviewed November 16, 2018
        10.0
        Exceptional
        KAZUKO from Japan
        Solo traveler
        Deluxe Double with Window
        Stayed 3 nights in November 2018

        Exceptional”

        very convenient location, wonderful staff - indeed helpful and kind, Breakfast was exquisite, too. It seems there are 10 group hotels (including this hotel),, the breakfast place is just 10 seconds next door Hotel (Bella Rosa Hotel suite).

        Reviewed November 14, 2018
        6.4
        Good
        Yumiko from Japan
        Solo traveler
        Deluxe Room with Balcony
        Stayed 1 night in November 2018

        the reason why they can get such a high score review”

        The check us how was our score of review. They strongly push not to leave a review if its score is lower than their present score on booking site. It’s not fair. I’ve never experienced such a hotel before.

        Reviewed April 17, 2019
        10.0
        Exceptional
        HYUNWOOK from South Korea
        Couple
        Deluxe Double with Window
        Stayed 5 nights in March 2019

        my only one memory of this time trip.”

        How can i say about this special thanks?^^ 1. very kind and good smile every staff 2. they try their all best 3. Dont be disapoint about hotel size....you will be get more big happiness. Thank you Bella Rosa Hotel staff.On the evening of March 28, my wife was bitten by an ant and I needed some medicine.I asked the information desk because I didn't know the nearest pharmacy.The staff kindly took notes on the map and I followed the directions. But when I was walking on the street, an employee came to me who opened the door. He couldn't speak English, but he led me to the pharmacy.He was gone when I bought the medicine.I gave him a small tip when I came back to the hotel, but that's not enough.His kindness is the best memory of my first trip to Vietnam. If I visit Vietnam again someday, I will definitely stay at this hotel again. Once again, I would like to say thank you to him. Thank you very much. a friendly friend I hope will be see you again~

        Reviewed April 02, 2019
        10.0
        Exceptional
        William from United States
        Solo traveler
        Junior Suite with Balcony
        Stayed 21 nights in March 2019

        Exceptional”

        Was there for 3 weeks found the hotel very nice clean and well kept up. The breakfast were very good and some of the items changed from day today. I found all the staff very knowledgeable and helpful with good ideas on things to see. I want to thanks Daisy with helping be with the visa on arrival also booking shows. Anna with the booking of shows and helpful hints on tours. Also James Chris and Henry for having my bike available in the lobby ready to go. Top notch operation.

        Reviewed March 30, 2019
        10.0
        Exceptional
        THANHBINH from Canada
        Couple
        Deluxe Double with Window
        Stayed 1 night in May 2019

        Nice stay”

        Perfect staff and location, very clean , good breakfast..

        Reviewed May 10, 2019
        9.6
        Exceptional
        OHSAWA from Japan
        Solo traveler
        Deluxe Double with Window
        Stayed 2 nights in September 2018

        Good Location, Staffs, Room”

        First this hotel's staffs are very nice, always kind and smile. I had a good time because of them. Next good location, near lake and old town. I could go many place on foot. I will stay this hotel at next time.

        Reviewed September 04, 2018
        9.6
        Exceptional
        Karen from Malaysia
        Couple
        Deluxe Double with Window
        Stayed 1 night in July 2018

        Exceptional”

        Great location. Breakfast had a good spread and the dining room is located in a sister hotel which is 2 doors away. We were pleasantly surprised to be upgraded to a nice room, but unfortunately had trouble sleeping due to the sound of rain dropping onto zinc roofs next to the room (very thin walls) Room 401. The staff were however, very kind to change us to a quieter room. We checked-in again after our trip to Halong Bay and they ensured we were allocated a quiet room. The staff were very attentive, courteous and friendly. Excellent service from Anna (Guest Services), Lucia (Reception) and Jeune (F&B).

        Reviewed July 23, 2018
        12345
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        Hanoi Bella Rosa Hotel & Spa
        |Exceptional 9.0
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        Experiences on Agoda. Because your room is just the beginning.

        • Exceptional location
        • Hoan Kiem Lake
        • Hanoi Railway Station is within 1.53 km