Hanoi Garden Boutique Hotel and Spa
Hanoi Garden Boutique Hotel and Spa
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Premium Room Hanoi Garden Boutique Hotel and Spa
Premium Room
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Interior view Hanoi Garden Boutique Hotel and Spa
Interior view
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Interior view Hanoi Garden Boutique Hotel and Spa
Interior view
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Exterior view Hanoi Garden Boutique Hotel and Spa
Exterior view
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Exceptional
Location
9.5
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What guests are saying:
I had an excellent stay at Hanoi Garden Boutique Hotel.
Hugo from France
Solo traveler
Great budget hotel, staffs are friendly, room is clean and tiny.
Thuy from Vietnam
Solo traveler
Very convenient, location within walking distance to market and lake. Most important is very helpful staff
wong from Malaysia
Family with young children
EXCELLENT Service. Staff were extremely helpful and kind. My special appreciation goes to Ms. Mai Le she went the extra mile to arrange a ride to the airport. I am definitely coming back here
Fatma from Qatar
Couple
Overall was great & friendly staff. Even surprised me with birthday cake and decoration for my room. 4 nights with excellent.
Ling from Malaysia
Couple

Hanoi Garden Boutique Hotel and Spa

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 86 reviewsSee what guests said
9.4
/
10
Exceptional service
9.7
Recommended by 91% of guests
Value for money9.4
Distance to city center0 km
Location rating9.5
Nearest airportGia Lam Airport (VGL)
Distance to airport3.9 km
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Family Deluxe
Family Deluxe
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 queen beds
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Suite Balcony City View
Suite Balcony City View
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
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Family Suite Room
Family Suite Room
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 2 queen beds
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Deluxe Window
Deluxe Window
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Junior Suite with View
Junior Suite with View
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 king bed or 2 single beds
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Premium Room
Premium Room
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 1 queen bed or 2 single bed...
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Family Room
Family Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 king beds
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Junior Suite
Junior Suite
...
  • Room size: 27 m²/291 ft²
  • Shower
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Superior Double without Window
Superior Double without Window
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
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More about Hanoi Garden Boutique Hotel and Spa

More about Hanoi Garden Boutique Hotel and Spa

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Che 4 (Bon) Mua
90 m Vietnamese
Pho Co
160 m Vietnamese
Highway4 Bat Su
190 m Vietnamese
British cuisine
British cuisine
Nha Hang Soi10
4.6 km British, Chinese, Japanese
Bohemia West Lake Cafe
4.8 km British, Central European, European
Asian cuisine
Asian cuisine
Banh Mi 25
60 m Asian, Fast food, Vegetarian
Viet Cuisine (Mon An Viet)
120 m Asian, Vietnamese
Captain Beans Coffee
150 m Asian, Cafe, Vietnamese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (86)Booking.com Reviews (27)
9.4
/
10
Exceptional
Cleanliness9.4
Facilities8.9
Location9.5
Room comfort and quality8.0
Service9.7
Value for money9.4
Provided by verified guests of Agoda
All languages
All guests (86)
All room types
Showing 51 verified guest comments
123
9.2
Exceptional
Vikas from Singapore
Couple
Deluxe Window
Stayed 1 night in January 2019
Great staff and hospitality”
The staff at the reception took our meal preference and helped arrange breakfast accordingly the next morning. Haven't seen hotels in Bali, Lankawi and other such places help customize it for individual customers. Location is walkable from puppet show, beer street and night street and was very convenient during the night to get back to the hotel.
Reviewed January 15, 2019
10.0
Exceptional
Siu from Malaysia
Family with teens
Family Deluxe
Stayed 4 nights in January 2019
Best Hotel in town”
All the staffs are so friendly and helpful. Staffs will explain and guide us about the local foods, tours and places to visit. The location of the hotel is strategic and surrounded with lots of foods. The room is spacious and clean. Breakfast is awesome and a lot of choices. Overall: Best service, best location
Reviewed January 15, 2019
9.2
Exceptional
Mei from Hong Kong
Couple
Deluxe Window
Stayed 4 nights in January 2019
Exceptional”
The staff is super nice. In fact, we are very satisfied with the service.
Reviewed January 14, 2019
Dear Mei, Thank you so much for reviewing Hanoi Garden Boutique Hotel & Spa. We are pleased that you were very satisfied with our service, and our staffs made your stay very pleasant. Kindly be noted that our team always goes the extra mile to serve guests, so your appreciation is a great source of motivation for us. Hopefully, this is not your last time to Hanoi as we already look forward to welcoming you back. Kind regards, Mai Le Customer Service Manager
Responded January 14, 2019
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Regina from Singapore
Couple
Deluxe Window
Stayed 3 nights in January 2019
Clean hotel. Good location. Great service. ”
The staff here are really friendly and helpful. Their spa massage is great too! Love the fact that the room is not carpeted, decor is tastefully done, the bed was really comfy. Only thing is the walls are thin, so the noise does travel from below, I think the hotel knows this and they have provided earplugs in every room. So kudos to having all bases covered. The breakfast was really good too!
Reviewed January 14, 2019
Dear Regina, It is our utmost pleasure to read such a nice review about Hanoi Garden Boutique Hotel & Spa. Thank you very much for praising our staffs, massage, decor, bed, breakfast and location. We believe that all these things made your stay excellent and satisfactory. While delighted with your compliments, we are sincerely sorry for the noise. Please make use of ear pluses for a better sleeping. Once again, thank you for choosing us. We look forward to welcoming you back very soon. Best regards, Mai Le, Customer Service Manager
Responded January 14, 2019
Hanoi Garden Boutique Hotel and Spa
8.8
Excellent
Chng from Singapore
Couple
Deluxe Window
Stayed 1 night in October 2018
Toilet shower water clogged”
Shower water cannot recede properly. Had to wait 30 mins to take turn to shower..
Reviewed January 11, 2019
Dear Chng, Thank you so much for spending time reviewing Hanoi Garden Boutique Hotel & Spa. We are terribly sorry that the toilet shower water clogged. Kindly be noted that all of guests' comments are taken seriously by us, and that our technician staff has fixed the problem. Now the water recedes properly. Once again, we sincerely apologize for this problem. Hopefully, we will have the second chance to welcome you back soon. Warmest regards, Mai Le Customer Service Manager
Responded January 11, 2019
Hanoi Garden Boutique Hotel and Spa
9.6
Exceptional
My from Vietnam
Couple
Deluxe Window
Stayed 1 night in January 2019
Nice hotel”
Friendly staffs, central location which is near to many main attractions of Old Quarter. Should have some improvements on breakfast. The rest are excellent.
Reviewed January 07, 2019
Dear My, Thank you so much for saving kind words about Hanoi Garden Boutique Hotel & Spa. We are so pleased that among other things, our staffs, locations were up to your expectations. However, we are sincerely sorry that our breakfast was not up to your liking though it is generally praised for its deliciousness and variety. Rest assured that we always bear in mind every comment from guests to further improve our service. Thank you for your kind suggestion. Hopefully, we can have another chance to welcome you back soon. Warmest regards, Mai Le Customer Service Manager
Responded January 09, 2019
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Rui from Malaysia
Family with teens
Family Deluxe
Stayed 2 nights in January 2019
Fantastic stay!! Beautiful place, extremely friendly and helpful staff”
Everything was perfect from the moment we reached until we left. Staff are all kind and extremely helpful. They kindly explained to us everything we need to know during our stay here. They are there to provide help 24/7. Welcome drink and snacks were great. Breakfast buffet was wonderful , wide spread of food, fresh and delicious. Room is clean, spacious and nicely decorated. Overall everything from service, food, staff, location were excellent. We highly recommend this hotel to everyone.
Reviewed January 07, 2019
Dear Rui, Woa, it is extremely heartwarming to read such a review like yours. Thank you so much for praising our staff, service, breakfast, room and location. We are pleased that every thing has gone excellently, and you experienced a fantastic stay. Please come back to our beautiful place for another perfect vacation. Please keep in mind that we are right here waiting for you. Best regards, Mai Le Customer Service Manager
Responded January 09, 2019
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Lara
Family with teens
Family Deluxe
Stayed 4 nights in December 2018
Excellent! The most amazingly helpful staff.”
We had the most pleasant stay at Hanoi Garden Hotel. We are a family of 6, all adults. The staff here are so attentive and they always make sure you are comfortable with everything. Prior to our flight to Hanoi, I was already emailing them about our requests like booking a Halong bay tour, a New Year dinner reservation, food tour, airport transfer, church service schedule. They answered all our questions and never failed to give us the best options. The room was clean and spacious and the bathrooms were excellent. It was very cold in Hanoi so it was wonderful to have water heater that works right away. The staff would really go out of their way to help you and it was really sweet of them to accompany us up to our airport transfer service just to say goodbye. More power to this hotel. We will definitely stay here again the next time we go to Hanoi. Great location too!
Reviewed January 06, 2019
Dear Lara, Thank you so so much for all of your kind words about us. Your review has just made our day! Indeed, there's nothing that brightens our day other than the positive feedback from guests like you. We are pleased that you and your family experienced the most pleasant stay ever at our hotel, with attentive staffs, great location, clean, spacious room, and excellent bathroom. Once again, thank you very much for choosing us. Please come back to us very soon as we are already looking forward to welcoming you back! Mai Le Customer Service Manager
Responded January 07, 2019
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Adrian from Switzerland
Solo traveler
Suite Balcony City View
Stayed 8 nights in December 2018
Very nice hotel!”
From warm welcome until checkout was everything very good. Very nice and helpful staff. Location is also perfect - not in the middle of the crowd, what is good. But you are after few minutes walk on all locations you want to visit. At next trip to Hanoi I will choose this Hotel again.
Reviewed January 03, 2019
Dear Adrian, Thank you very much for writing such a wonderful review about us. We are very pleased to read that everything went well, and our staff & location were up to your liking. Indeed, we are always committed to delivering a premium quality of service to guests, and happily we were successful in case of you. Please come back to us whenever you go to Hanoi. We guarantee another perfect stay awaiting you here. With kind regards, Mai Le Customer Service Manager
Responded January 04, 2019
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Thomas from Vietnam
Couple
Junior Suite with View
Stayed 3 nights in December 2018
The only place we will stay upon our return to Hanoi!”
The Hanoi Garden Boutique Hotel was a gem find on Agoda. We spent a very significant occasion there & were consistently treated like VIP by ALL of the staff. We received a handmade & personally written Christmas card on Christmas Eve! This unique hotel is totally professional, yet warmly quant & friendly. The staff & atmosphere are welcoming, relaxing & more than what was expected. When the spa was already booked at our last-minute-request for service (because of really decent happy hour promotion offers), a friendly and knowledgeable front office staff member proactively escorted us to a top spa offsite & got us the same discounted 'special' price for professional couple massage. Our splendid room was exceptional value for money, incredibly clean and set-up with all that is required to enjoy our time. The location is perfect. The authentic hotel support is brilliant. Breakfast alone is worth the room fee. Please make this your home in Hanoi. We will return because of the Hotel! :-)
Reviewed December 31, 2018
Dear Thomas, It is our utmost pleasure to read such a candid review like yours. We are more than proud of being your reason to return to Hanoi. It is also extremely heartwarming to know that our attentive service, professional service, splendid room, authentic massage, perfect location and worth value breakfast made your stay more special and impressive. Rest assured that Hanoi Garden Boutique Hotel & Spa is your home in Hanoi, and we are truly looking forward to welcoming you back very soon! Best regards, Mai Le Customer Service Manager
Responded January 04, 2019
Hanoi Garden Boutique Hotel and Spa
8.4
Excellent
Hong from Vietnam
Solo traveler
Deluxe Window
Stayed 1 night in December 2018
Very nice location”
This hotel would be perfect if some staff could be more helpful. Normally staff in hotels around old quarter are very helful, caring. Location is within walking distance to everything.
Reviewed December 31, 2018
Dear Valued Guest, Thank you so much for posting a nice review about Hanoi Garden Boutique Hotel & Spa. We are delighted that you liked our location thanks to its closeness to everything. What a pity that our staff was not up to your expectation. We are truly sorry for it. Rest assured that we put your comfort as our top priority and we always go the extra mile to serve you. Hopefully, we can have another chance to welcome you back and make your stay perfect. We kindly wish you a Happy New Year with lots of funs and happiness!!! Warmest regards, Mai Le Customer Service Manager
Responded December 31, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
christine from Philippines
Family with young children
Family Suite Room
Stayed 2 nights in December 2018
Staff, location and everything else”
Spent our first Christmas celebration away from our home in this lovely hotel. We booked the family room and it is quite spacious. The staff are very warm and welcoming. Your comfort is their priority. Arrangement for our airport pick up and tour was well coordinated and on time even though it was a last minute booking (Kudos to Ms.Tran). Breakfast is as expected in a boutique hotel but really really good. The location is at the heart of the busy old quarter and there are many late night restos steps away from the hotel. The Hoan Kiem Lake is walkable as well as the Cathedral. Shopping and food are at every corner. I love this hotel will definitely be back in this place, no doubt about it.
Reviewed December 30, 2018
Dear Christine, Thank you so much for sharing your experience with us and Agoda community. We are delighted to hear that your first Christmas celebration away from home has gone smoothly in our lovely property, with a spacious room, friendly staffs, convenient location and excellent service. Yes, you are right. Your comfort is our utmost priority, and we will do whatever to make your stay special and precious. Hopefully, we don't have to wait long for your comeback as all of us are looking forward to seeing you again. We kindly wish you a Happy New Year with lots of happiness and joys! Warmest regards, Mai Le Customer Service Manager
Responded December 31, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Jihee from South Korea
Couple
Suite Balcony City View
Stayed 3 nights in December 2018
I felt Home.”
In all aspects-location, breakfast, room condition including the neatness, customer service, spa, etc., this hotel was very excellent. Especially, its location is best, and service is extremely great and helpful. If we, my wife & I (Jihee & KY Noh), decide to go to Hanoi again on vacation, the reason would be this Hanoi Garden Boutique Hotel and its friendly staff. We already miss Hanoi, Garden Boutique Hotel and the hotel staff. We strongly recommend this hotel.
Reviewed December 30, 2018
Dear Jihee, Thank you so much for writing such a wonderful review about Hanoi Garden Boutique Hotel & Spa. We are so pleased that all aspects of our accommodation service were excellent, and we are the reason for you and your wife to choose to go to Hanoi again on vacation. Rest assured that there is already a warm welcome home awaiting here for your next visit. We kindly wish you a Happy New Year with lots of joys and happiness! Warmest regards, Mai Le Customer Service Manager
Responded December 31, 2018
Hanoi Garden Boutique Hotel and Spa
9.6
Exceptional
Kok from Singapore
Family with young children
Family Deluxe
Stayed 2 nights in December 2018
Exceptional”
Hanoi Garden is well located at thenold town. The rooms are clean and the beds comfortable. Really appreciated the warm hospitality extended to us by the staff. They even arranged for a take-away breakfast for us when we checked out at 5am to catch our flight. Breakfast was good and substantial. Will come back again.
Reviewed December 29, 2018
Dear Kok, It is such a heartwarming review to read!!! Thank you so much for saving kind words to say about our location, room, attentive customer service and breakfast. We are pleased that you enjoyed the stay with us and will come back to us again. Rest assured that all of our team is looking forward to welcoming you over and over again. We kindly wish you a Happy New Year with lots of funs and happiness!!! Best regards, Mai Le Customer Service Manager
Responded December 31, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
wong from Malaysia
Family with young children
Deluxe Window
Stayed 2 nights in December 2018
Good service and very helpful staff ”
Very convenient, location within walking distance to market and lake. Most important is very helpful staff
Reviewed December 28, 2018
Dear Wong, Thank you so much for posting a wonderful review about Hanoi Garden Boutique Hotel & Spa. We are pleased that our convenient location and friendly staffs were up to your liking, and you were completely satisfied with your stay with us. Once again, thank you for choosing us. We really look forward to seeing you back soon. May this coming year 2019 fill your days with lots of joys and happiness!!! Warmest regards, Mai Le Customer Service Manager
Responded December 31, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Elayne from Singapore
Business traveler
Superior Double without Window
Stayed 1 night in November 2018
Nice hotel”
All good except the bedroom has 2 queen bed joined together to be 1 super king!
Reviewed December 26, 2018
Dear Elayne, Thank you very much for writing such a wonderful review about Hanoi Garden Boutique Hotel & Spa. We are delighted that you have enjoyed your stay with us and were satisfied with every aspect of our service and accommodation except for the super King bed. We hope for your kind understanding that it is a convenient way to offer beds at size as wished by guests and the bed will be super large for your utmost comfort. Once again, thank you so much for choosing to stay with us. We look forward to welcoming you back soon for another perfect stay! Best regards, Mai Le Customer Service Manager
Responded December 26, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Vojko from Slovenia
Couple
Junior Suite with View
Stayed 5 nights in December 2018
Excellent staff ”
We have never experienced such high standard of customer service. Personal approach, professional and very kind. Great staff all together, however Mai Le stands out as a customer service manager. Thank you for making our stay special. The hotel itself is lovely, our room was big enough and nicely decorated. An added value is a spa that we used twice. Both times we were very satisfied customers. Highly recommend.
Reviewed December 25, 2018
Dear Vojko, We are so much grateful to your kindness regarding posting a nice review about Hanoi Garden Boutique Hotel & Spa. We are proud that our high standard of customer service has won your heart and succeeded in making your stay more special. Thank you, too, for praising our spacious, nicely decor room and visiting our spa. We sincerely hope to welcome you back soon. We wish you a lot of smiles and health in the coming New Year!!! Warmest regards, Mai Le Customer Service Manager
Responded December 26, 2018
Hanoi Garden Boutique Hotel and Spa
9.2
Exceptional
Kimberly from Vietnam
Solo traveler
Deluxe Double or Twin Room
Stayed 1 night in December 2018
Great stay”
Super friendly kind staff, clean rooms, great breakfast, central location, and just in general good vibes.
Reviewed December 25, 2018
Dear Kimberly, Thank you very much for staying at Hanoi Garden Boutique Hotel & Spa and also for reviewing us on Agoda. We are so glad that you had a great stay with super friendly, kind staff, clean rooms, great breakfast and central location. Should the road lead you to Hanoi, we are more than happy to welcome you back for another seamless experience. We wish you and your family all the best for the coming festive season and Happy New Year!!! Warmest regards, Mai Le Customer Service Manager
Responded December 25, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
JITAE from South Korea
Couple
Deluxe Window
Stayed 5 nights in December 2018
nice staffs and good service”
They give us welcome drink and snack when we arrived and explained about tourist attraction in Hanoi. Room has the some problems which bad smells and some noise at night, But they tried to fix the problems. keep consider customer many ways. Breakfast was good. Location is good to walk anywhere in old town.
Reviewed December 22, 2018
Dear Jitae, We really appreciate your time sharing a nice review about Hanoi Garden Boutique Hotel & Spa. It was a great pleasure to have you staying with us, and we are very happy to know that you enjoyed the time here with nice staffs and good service. Also thank you very much for emphasizing our breakfast and location and for kindly understanding our efforts and attention to guests. We all hope you will come back to us in very near future. We sincerely wish you all the best for Christmas and New Year!!! Best regards, Mai Le Customer Service Manager
Responded December 24, 2018
Hanoi Garden Boutique Hotel and Spa
10.0
Exceptional
Fatma from Qatar
Couple
Deluxe Window
Stayed 2 nights in December 2018
EXCELLENT Service. Staff were extremely helpful. My special appreciation goes to Ms. Mai Le ”
EXCELLENT Service. Staff were extremely helpful and kind. My special appreciation goes to Ms. Mai Le she went the extra mile to arrange a ride to the airport. I am definitely coming back here
Reviewed December 22, 2018
Dear Fatma, Thank you very much for staying at Hanoi Garden Boutique Hotel & Spa and for writing a favorable review about us. We are so glad that you found our service excellent and highly appreciated our team, including me. Rest assured that our team always goes the extra mile to deliver a seamless experience to our valued guests. Once again, thank you so much for choosing us. We are all here waiting for your comeback in the near future. We sincerely wish you a Merry Christmas and a Happy New Year!!! Best regards, Mai Le Customer Service Manager
Responded December 24, 2018
Hanoi Garden Boutique Hotel and Spa
123
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  • Exceptional location
  • Old Quarter
  • Hanoi Railway Station is within 1.51 km