Harbour House Hotel
Classic Room In Opposite Building - Bedroom Harbour House Hotel
Swimming pool [outdoor] Harbour House Hotel
Swimming pool [outdoor] Harbour House Hotel
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8.2
Excellent
/10
(69 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Better than 98% of properties in Hermanus
Exceptional location
Parking
FREE
  • Hemingways of Hermanus80 m
  • The Book Collector100 m
  • Old Harbour Jewellers100 m
  • Old Harbour Museum100 m
  • Bellini Gallery130 m
  • Funky Vibes180 m
  • Whale watching in Hermanus190 m
  • Pure South230 m
  • The Book Cottage240 m
  • Lembu Gallery & Studio300 m
  • Free Wi-Fi

    Harbour House Hotel

    Reception is at 22 Harbour Road, Hermanus, Hermanus, South Africa, 7200 - See map
    Exceptional reputation
    Recommended by 95% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Value for money7.8
    Location rating9.3

    Rooms available at Harbour House Hotel

    8.4
    Excellent
    Room comfort & quality
    Premier
    Premier
    ...
    • Room size: 37 m²/398 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Romantic Rooms
    Romantic Rooms
    ...
    • Room size: 40 m²/431 ft²
    • Ocean view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Luxury Suite
    Luxury Suite
    ...
    • Room size: 60 m²/646 ft²
    • Harbor view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Luxury Rooms
    Luxury Rooms
    ...
    • Room size: 37 m²/398 ft²
    • Ocean view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    classic
    classic
    ...
    • Room size: 37 m²/398 ft²
    • Partial ocean view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Classic Suite
    Classic Suite
    ...
    • Room size: 60 m²/646 ft²
    • Harbor view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Luxury Room King Bed
    Luxury Room King Bed
    ...
    • Room size: 37 m²/398 ft²
    • Harbor view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Classic Room In Opposite Building
    Classic Room In Opposite Building
    ...
    • Room size: 30 m²/323 ft²
    • Separate shower/bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Classic Suite (Harbour Square)
    Classic Suite (Harbour Square)
    ...
      Enter dates to see prices
      Standard With View Double
      Standard With View Double
      ...
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        More about Harbour House Hotel

        More about Harbour House Hotel

        An overview

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        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Harbour House Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (69)Booking.com Reviews (667)
        8.2
        /
        10
        Cleanliness8.5
        Facilities7.8
        Location9.3
        Room comfort and quality8.4
        Service7.9
        Value for money7.8
        All languages
        All guests (69)
        All room types
        Showing 46 verified guest comments
        123
        6.0
        Mohammed from Saudi Arabia
        Group
        Luxury Rooms
        Stayed 2 nights in July 2019

        Above average”

        They have bad customer service

        Reviewed July 24, 2019
        10.0
        Exceptional
        Rache
        Couple
        Classic Room In Opposite Building
        Stayed 1 night in May 2019

        Tranquility at it's best ”

        This was a wonderful stay. We had a modern room with a peaceful view. Breakfast included was delicious. Definitely going back.

        Reviewed May 12, 2019
        6.4
        Good
        John from South Africa
        Couple
        Luxury Room King Bed
        Stayed 2 nights in April 2019

        Good”

        Hi We booked at the Harbour Hotel in Hermanus on Friday 15 February 2019 at 12.22 pm the deposit was R594.00, see the confirmation of the deposit on the first attachment. The cost of the hotel was R5940.00 therefore we should have billed R5346.00 for the outstanding amount as R594.00 was already paid for our booking on the 26 April 2019. On the 23 April 2019 an amount of R6006.00 was billed to our credit card ? PLEASE EXPLAIN WHY AND CONFIRM BY E-MAIL as this was not our agreement. Attached, please see the second attachment confirming the booking at Harbour House Hotel by Agoda Confirmed total cost of R5940.00. I await your urgency response . Regards Philippa and John Woolley

        Reviewed May 01, 2019
        7.6
        Very good
        John from United Kingdom
        Couple
        Harbour Square Luxury Room
        Stayed 2 nights in April 2019

        CHARACTERFUL HOTEL IN GREAT LOCATION”

        Hermanus is a gem of a place around 90 mins from Cape Town. The Harbour House is in prime position right on the front & 20 metres from the shops, restaurants etc. They don't serve dinner but then one is spoilt for choice on the doorstep. Recommended for a relaxing stay.

        Reviewed April 16, 2019
        5.2
        robert from United Kingdom
        Couple
        Harbour Square Luxury Room
        Stayed 1 night in January 2019

        Not given the luxury room we had paid for!”

        Booked a luxury room for our silver wedding anniversary, hotel tried to give us a comfort room on the other side of the road from main hotel. Based on Agoda website photos and room description. To make matters worse we were on the 5th floor and the lift was broken! When we complained to the hotel they said all the luxury rooms have been sold, but as we tried to explain was that is what we had booked, but the very unhelpful duty manager told us the comfort room was a luxury room, even though it did not have a kitchenette. In the end after a lot of arguing we were offered a premium room and no compensation for the down grade of room, as no luxury rooms were available. Contacted Agoda to complain and when they contacted the hotel , they were told a lot. Incorrect information! This really spoiled our visit to Hermanus which is lovely.

        Reviewed January 21, 2019
        8.0
        Excellent
        Wilma from South Africa
        Couple
        Premier
        Stayed 6 nights in January 2019

        Disabled people cannot get around very well and the downstairsoom is an insult to the diabled ”

        Disabled people cannot get around very well and the downstairs room is an instult to disabled people like the have to be hidden away. They also cannot get up tomthe poolmdeck. The breakfast is limited. Othen 4 5 * hotels offer more cereal choices and evel flapjacks. No plain yogurt is in view and you are not told to ask for it. The vanity cupbourd in room 12 is broken on the barrhroom side and the aircon does not cool down. No frother is offered in the room what is capicino without froth your drinks are over charge a virgin mojito R50 where most places ask R38 for a mojito. R18700 for 6 nights for what you get is expensive

        Reviewed January 11, 2019
        10.0
        Exceptional
        Chris from United Kingdom
        Couple
        Double
        Stayed 2 nights in December 2018

        Beautiful hotel in a stunning location”

        I dont knowhow anyone could give this hotel negative reviews. Sea views, right in the centre of town and lovely and peaceful. Staff were very friendly. We stayed in room 7 in the manor house. Gorgeous room, huge shower and bath, comfy bed with luxury cotton sheets. Would definitely stay again

        Reviewed December 18, 2018
        9.2
        Exceptional
        Mahomed from South Africa
        Group
        DOUBLE SQUARE VIEW - BED AND BREAKFAST
        Stayed 1 night in November 2018

        Great Hotel with Great Views”

        Great Hotel , Check In service was very good , friendly staff, good breakfast, conveniently centrally situated . Great views from Romantic rooms in main hotel. (Please note when booking Romantic rooms in main hotel they do not offer single beds , only double beds ).

        Reviewed November 27, 2018
        9.2
        Exceptional
        Tracy from United Kingdom
        Couple
        Premier Room
        Stayed 2 nights in November 2018

        Location!”

        Try to get a room facing into the bay (facing the pool). Location could not be better

        Reviewed November 17, 2018
        9.6
        Exceptional
        Rachel from Ireland
        Couple
        Premier
        Stayed 1 night in November 2018

        Great stay in sunny Hermanus”

        Beautiful hotel in a lovely location right in the centre of the town. Breakfast was great - the croissants were amazing! Lovely clean room and big comfy bed. Would definitely stay here again!

        Reviewed November 09, 2018
        8.8
        Excellent
        Emily from South Africa
        Couple
        Luxury Rooms
        Stayed 2 nights in August 2018

        Stunning views!”

        Pro: stunning views and close access to town and restaurants. Con: key deposit of R500 is uncalled for.

        Reviewed September 02, 2018
        8.8
        Excellent
        Jarrod from South Africa
        Couple
        Classic Room In Opposite Building
        Stayed 1 night in August 2018

        Peaceful yet good vibe”

        Good all round service. Lovely restaurants in the area. Great view from the balcony and lots of natural sounds from the bird life. Really beautiful and peaceful.

        Reviewed August 06, 2018
        8.4
        Excellent
        William from United Kingdom
        Couple
        Luxury Rooms
        Stayed 4 nights in January 2018

        Excellent”

        Central location with superb cliff and sea views. All restaurants within a 10 minute walk.

        Reviewed February 07, 2018
        8.0
        Excellent
        Mark from South Africa
        Couple
        Luxury Suite
        Stayed 3 nights in January 2018

        Not the Greatest. ”

        Facilities and position were great but room was not ready for 3 hours, lift did not work and shower door leaked wetting the entire bathroom floor. The room was booked for my elderly in law's.

        Reviewed February 02, 2018
        10.0
        Exceptional
        Glenda from New Zealand
        Couple
        Classic Suite
        Stayed 3 nights in January 2018

        Excellent facilities; great location”

        I visited Harbour House with my mum who used to live in Hermanus, and we were both delighted with the experience. The room was terrific (and nice view too) and the reception staff (including staff-in-training) consistently went out of their way to help us. Will definitely be back.

        Reviewed January 14, 2018
        5.2
        anisa from South Africa
        Couple
        Romantic Rooms
        Stayed 1 night in January 2018

        Nice Hotel but club down the road ruins a peaceful night's sleep. ”

        Hi there. Nice hotel but disappointing experience. I checked in on Saturday 6th Jan eve as a surprise stop for my Husband's Birthday at Harbour House Hotel, The location was great, and the room set up promised a romantic eve, as the seaside is on your doorstep, everything was ruined by the blaring music and screaming patrons from the nightclub a block away which carried on till 02:00 am! you can hear the music even when the doors and windows are closed which makes a seaside room on a warm day stuffy and humid. Hotel staff say they complained and that there was nothing that can be done as the nightclub owner had a licence to operate till 2am...FYI a nightclub owner is allowed to operate till 2am- but loud music, according to city by laws say that it should be switched off at MIDNIGHT. The hotel ought to research this and exercise their right as a hospitality business so that they don't lose returning patrons.

        Reviewed January 11, 2018
        7.6
        Very good
        Devon from Singapore
        Couple
        Classic Room In Opposite Building
        Stayed 2 nights in September 2016

        Very good”

        Booked an ocean view room with Harbour House but got a room at their sister hotel which is about 1 min walk away and here were no ocean view. Not sure what when wrong as hotel claim that the booking we did on Agoda is on the sister hotel and not Harbour House. Hotel is cleaned and new, though we had issues with the room card everyday, had to walk to Harbour House reception to change it, which created a lot of inconvenience having to walk back and forth. Location is great, many restaurant and shop options within walking distance and you can whale watch by the cliff next to the ocean, which is only a few mins walk from the hotel.

        Reviewed August 01, 2017
        8.4
        Excellent
        Heather from Canada
        Couple
        Luxury Room King Bed
        Stayed 1 night in April 2017

        Good Value - good location”

        Great Location - there are two buildings - one on the shore and another across the street - thus make sure you ask for the room you would like - however the Hotel is so well postioned that you will not be disappointed. Breakfast was very good. Leave time to walk the sea side path that you may access from the parking spot adjacent to the Hotel.

        Reviewed April 26, 2017
        5.6
        Laura from United Kingdom
        Couple
        Romantic Rooms
        Stayed 1 night in March 2017

        Zero privacy for "romantic" room”

        Our room was on the ground floor, with no windows and a door onto a patio that was used as a communal area for smokers. We stayed for a Saturday night and there was a very loud nearby club playing music until early hours, even though we were told that the hotel staff had reported the noise complaint to police. The staff were unhelpful, and told my partner that we needed to check in before we could get hotel parking off the busy town street. We were only told afterwards that WiFi was an additional cost, and we had to pay for this - although my partner was told that to a certain threshold was free. I would not recommend this to any couples, really poor stay in comparison to other accommodation we had. We were also told that since we booked through Agoda instead of with the hotel directly, there wasnt anything they could do about our room. I am very disappointed.

        Reviewed March 16, 2017
        8.0
        Excellent
        Ian from Canada
        Couple
        Classic Room In Opposite Building
        Stayed 1 night in September 2016

        Nice location”

        Overall we were happy with the hotel, the breakfast was excellent and the facilities were nice. Initially we were surprised that we would not be accommodated within their main hotel and with the sea view that I had requested - they have a completely separate building down and across the street...but minus the sea view it was good.

        Reviewed October 14, 2016
        123
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