Please note that this property cannot accommodate hen and stag, or similar parties. If a party does take place and the property management is called out due to noise and disturbance, your stay will be terminated. The property reserves the right to charge a GBP 1000 fee plus taxes should a party take place.
Please note that a photo ID copy is required prior to check-in and guests must show a valid photo ID upon check-in.
Should the maximum number of people per apartment be exceeded without authorisation, guests will be charged GBP 200 and will also be asked to leave.
Cleaning, linen, and towels are offered weekly free of charge. Additional cleaning, linen, and towels are available for an additional fee.
Please note the lead guest must be 25 years and older. The Property Management reserves the right to charge 300GBP deposit for weekdays and 500GBP for weekend stays upon arrival for check-in. This is to cover the costs of any damage whether it may be accidental or not. This amount will be released on the day of check out, should there be no damages or missing items.
Late check-ins can be accommodated however, they are subject to additional one-off fees which are as follows:
20:00 to 21:00 30:00GBP
21:00 to 23:30 50:00GBP A security deposit of GBP 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please inform Citadel Apartments Hatton Wall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.