Heritage Hotel
Heritage Hotel
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"Spacious room, staff is decent."

Sim

29 May 2016

Superior Tower Wing - Bed Heritage Hotel
Superior Tower Wing - Bed
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Lobby Heritage Hotel
Lobby
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Swimming pool [outdoor] Heritage Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Heritage Hotel
Swimming pool [outdoor]
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See map Heritage Hotel
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Excellent
Location
8.7
See all 39 photos Heritage Hotel
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Heritage Hotel

Excellent location
Stay in the heart of Auckland - See what's nearby
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Excellent
From 180 reviewsSee what guests said
8.1
  • 290 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Superior Tower Wing
Superior Tower Wing
...
  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Deluxe Tower Wing
Deluxe Tower Wing
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  • City view
  • 40 m²/431 ft²
  • 1 queen bed
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1 Bedroom Executive Suite
1 Bedroom Executive Suite
...
  • 65 m²/700 ft²
  • Non-smoking
  • 1 queen bed
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Tower Wing Executive Room
Tower Wing Executive Room
...
  • City view
  • 50 m²/538 ft²
  • 1 queen bed
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Executive Two-Bedroom Apartment
Executive Two-Bedroom Apartment
...
  • 80 m²/861 ft²
  • Shower and bathtub
  • 2 king beds
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Deluxe Suite - Fully Flexible
Deluxe Suite - Fully Flexible
...
  • 47 m²/506 ft²
  • Non-smoking
  • 1 queen bed
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Queen Room
Queen Room
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Family Suite - Fully Flexible
Deluxe Family Suite - Fully Flexible
...
  • 47 m²/506 ft²
  • Non-smoking
  • 2 queen beds
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Suite Deluxe
Suite Deluxe
...
  • 47 m²/506 ft²
  • Bathtub
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Superior Room - Fully Flexible
Superior Room - Fully Flexible
...
  • 38 m²/409 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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More about Heritage Hotel

More about Heritage Hotel

"Great location"

Reviewed 22 November 2016

Jill from New Zealand

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Reception is 24hours, location is amazing."

Ravi from Singapore

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (180)Booking.com Reviews (752)
8.1
Read reviews from:
Cleanliness8.4
Facilities7.8
Location8.7
Room comfort and quality8.3
Service8.3
Value for money7.6
Provided by verified guests of Agoda
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Room type
Deluxe Family Suite - Fully Flexible
Deluxe Suite - Fully Flexible
1 Bedroom Executive Suite
Superior Room - Fully Flexible
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Showing 154 verified guest comments
12345
8.0
Excellent
Nga from Hong Kong
Family with young children
Deluxe Family Suite - Fully Flexible
Stayed 4 nights in April 2018
Not for big family”
I chose the hotel because it is in the heart of the city, it is obviously very convenient if you fond of shopping. However, it is a hotel, just a room without much space. Even we booked a flexible family room, there were two queen beds, no dining room or even a table with four chairs to let our family sitting and having dinner together. Also, I reserved two rooms actually and requested in advance to have both rooms next to each other, unluckily they could not make this arrangement. If I knew they could not make it, I would choose some rooms that have dining room instead. Still have some good points, there is a pool on the rooftop, very nice sitting there. The bed is softy and comfortable.
Reviewed April 10, 2018
10.0
Exceptional
Dana from Australia
Solo traveler
Superior Room - Fully Flexible
Stayed 2 nights in February 2018
The Heritage Knows Hospitality”
The Heritage, as the name suggests, is well established but that doesn’t mean ‘old.’ It’s been exceptionally well preserved and feels like the comfort of home. The beds made me want to stay longer and the food at the restaurant was to die for! The service is so far above everyone else it’s atronomically awesome! And the location is perfectly placed-close enough to everything without being in the fray. I love The Heritage and I know you will too.
Reviewed February 27, 2018
8.0
Excellent
Grace from New Zealand
Couple
Deluxe Suite - Fully Flexible
Stayed 1 night in December 2017
Great location ”
Great location close to the main hub of the city. Decor a bit dated, but had a great pool.
Reviewed January 27, 2018
7.2
Very good
Calvin
Couple
Queen Room
Stayed 1 night in January 2018
Didn’t honor 3rd party booking”
Heritage hotel claims Agoda misrepresented room quality
Reviewed January 18, 2018
8.0
Excellent
LI from Singapore
Group
Deluxe Family Suite - Fully Flexible
Stayed 1 night in December 2017
Comfortable stay on Christmas”
Heritage is conveniently located in the city and we were very pleased at how spacious and clean the room is. It is within walking distance from Sky City as well as Queen St shopping area. Valet parking available at $45 per night and while we find it pricy, it seems to be the norm in the city.
Reviewed December 30, 2017
10.0
Exceptional
David from United States
Family with young children
Deluxe Family Suite - Fully Flexible
Stayed 1 night in December 2016
New Year’s Eve fireworks”
The room was ok but the location was great especially for New Year’s Eve. They had a party on the roof and we were directly underneath the fireworks. A night to remember.
Reviewed November 25, 2017
8.0
Excellent
Jamaliza from Singapore
Business traveler
Deluxe Suite - Fully Flexible
Stayed 2 nights in October 2017
Good location hotel”
Hotel is located very near to the shopping district but away from all the noise from pubs and clubs. An added advantage is that the Skybus stops and departs right in front of the hotel so it is really convenenient!! Will consider staying here again in the future.
Reviewed October 31, 2017
8.0
Excellent
Taina from New Zealand
Family with young children
Superior Room - Fully Flexible
Stayed 1 night in June 2015
Heritage stay”
Was not happy that the pool and spa facilities were not available, had I known that they were shut down I would've booked somewhere else
Reviewed March 22, 2017
10.0
Exceptional
susan from Australia
Couple
Deluxe Suite - Fully Flexible
Stayed 1 night in March 2017
FABULOUS ALL ROUND”
The Heritage has to be one of the best hotels we have ever stayed anywhere in the world. The best bed we have ever slept in and the pillows sheer luxury, the best value for money if you search for a deal.. we had a suite for the cost of a deluxe room. The reception staff and housekeeping could not be anymore helpful if they tried. a wonderful experience all round. We give them 5 stars.
Reviewed March 16, 2017
8.8
Excellent
Michael from United States
Couple
Superior Room - Fully Flexible
Stayed 2 nights in January 2017
Great Location”
RIght in the middle of downtown. Walking distance to St. James train station to take you anywhere. You can even walk to the Circular Quay. Would definitely stay here again.
Reviewed February 02, 2017
6.4
Good
Jennifer from United States
Couple
Queen Room
Stayed 1 night in January 2017
Over priced”
Friendly service but everything was way over priced for what you got.
Reviewed January 22, 2017
10.0
Exceptional
James from New Zealand
Family with teens
Superior Room - Fully Flexible
Stayed 1 night in January 2017
Very helpful. Tim and another staff member Indian guy Parish.”
When I got my bond back they said they have to put it on my card they couldn't give me cash. I perfeared cash but when i stayed again the next day they gave me cash as a refund.???
Reviewed January 16, 2017
9.6
Exceptional
LING from China
Couple
Superior Room - Fully Flexible
Stayed 1 night in January 2017
Unexpected wonderful surprise”
It was not until we checked in when we discovered that the hotel building itself used to be a city icon for 80 years before it was converted the hotel as it is today. The interior design was old or even a bit antique, but yet beautiful and well preserved. My husband and I enjoyed staying there very much, although very briefly. The reception boy was probably the most delighting receptionist we have come across during the whole NZ trip, who immediately light us up after a few second we stepped into the lobby. The restaurant was very decent as well, with wonderful staff and food. All in all, we liked the hotel a lot and would recommend it to family/friends if they plan to visit Auckland.
Reviewed January 06, 2017
8.0
Excellent
Wen from Singapore
Couple
Deluxe Suite - Fully Flexible
Stayed 1 night in December 2016
Good”
Convenient
Reviewed January 03, 2017
8.8
Excellent
Abhishek from India
Family with young children
Deluxe Family Suite - Fully Flexible
Stayed 2 nights in December 2016
location was good ”
location was good. Parking in auckland is terrible though. 35 dollar vallet parking is any time better. walking distance to queen street. staff at reception was very helpfull. more tv channels would have been better (especially for kids). we stayed two nights in this hotel and were satisfied. breakfast was terrible though. better to book no break fast room and go out to have breakfast in a decent cafe.
Reviewed December 13, 2016
7.2
Very good
Carey from New Zealand
Family with teens
Deluxe Family Suite - Fully Flexible
Stayed 1 night in December 2016
Good location”
Parking expensive when already paid over $500 for 1 night
Reviewed December 06, 2016
9.6
Exceptional
Casey from Philippines
Business traveler
Superior Room - Fully Flexible
Stayed 1 night in November 2016
Good location”
Hotel is in the center of CBD area, the hotel staff are also very friendly and helpful.
Reviewed December 01, 2016
6.4
Good
Tam from Hong Kong
Couple
1 Bedroom Executive Suite
Stayed 3 nights in November 2016
Very ridiculous experience”
We stay for three nights at Heritage, just two min walk to Sky Tower. unfortunately my wife's hair got burnt by their hair dryer which is totally unacceptable, as it is almost broken and the lid at the back of the fan is missing.
Reviewed November 26, 2016
8.0
Excellent
Jill from New Zealand
Family with teens
Tower Wing Executive Room
Stayed 1 night in November 2016
Fantastic”
Outstanding service. Great location
Reviewed November 22, 2016
9.6
Exceptional
Ravi from Singapore
Group
Deluxe Family Suite - Fully Flexible
Stayed 1 night in October 2016
Wonderful hotel”
Great place to stay. Reception is 24hours, location is amazing. Rooms were clean and warm. Good value for money
Reviewed October 22, 2016
12345
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