Highland Resort Hotel and Spa
Highland Resort Hotel and Spa
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Grand Executive Floor Single Room - Non-Smoking Highland Resort Hotel and Spa
Grand Executive Floor Single Room - Non-Smoking
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Lobby
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Interior view Highland Resort Hotel and Spa
Interior view
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Exceptional
Location
9.0
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What guests are saying:
nice view. good service. very near to bus station.
jarintorn from Thailand
Family with young children
Great room for family. Came with 4 single beds and a family area. Love it and would stay there away. Great view of the majestic Mt Fuji
Lillian from Singapore
Family with young children
Nice room. Easy to get to from Tokyo.
Tracy from Hong Kong
Couple
You could have priority access and chance to buy the fast pass before the park open if you book this hotel. Buffet Restaurant has a nice Fuji View.
Tirapit from Thailand
Couple
For family very good got theme park n free shutter bus
fong from Malaysia
Family with young children
The room is big, western size and lots of space. We pay more to get the view of Mt. Fuji and it is worthwhile. The view is spectacular. The transportation provided by the hotel is free and convenient. We didn’t try the Onsen because it is fully booked all the time.
Supharudeebua from Thailand
Couple
THE STAFF OF THE HOTEL WAS VERY HELPFUL.
Jasmine from Singapore
Family with teens
Couldn't ask for a better hotel. Perfectly nestled beside train station, surrounded by bus stops, just beside Fuji-Q Highland with priority entry, great restaurants with views and Mount Fuji is majestically just there! Super love this hotel.
Lin from Singapore
Couple
Very helpful to foreign guests.
rumi from Japan
Solo traveler
Fantastic location. Near to theme park and Fujiyama onsen. Room is big and clean with great view. Love it! Will visit again.
Caesiapeah from Singapore
Family with teens
Excellent
From 497 reviewsSee what guests said
8.7
/
10
Excellent service
8.9
Recommended by 93% of guests
Value for money8.3
Distance to city center5 km
Location rating9.0
  • Free Wi-Fi in all rooms!

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  • Hot spring bath

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8.2
Excellent
Room comfort & quality
Mt. Fuji Suite with Tatami Area
Mt. Fuji Suite with Tatami Area
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  • Room size: 72 m²/775 ft²
  • Shower and bathtub
  • 2 king beds and 4 futons
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Luxury Mount Fuji View Suite with Tatami Area
Luxury Mount Fuji View Suite with Tatami Area
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  • Room size: 72 m²/775 ft²
  • Mountain view
  • 2 queen beds and 2 futons
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Gaspard and Lisa - Lisa's Room for 4 People
Gaspard and Lisa - Lisa's Room for 4 People
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  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 semi double beds
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Gaspard and Lisa - Lisa's Room
Gaspard and Lisa - Lisa's Room
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 semi double beds
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Gaspard and Lisa - Gaspard's Room for 5 People
Gaspard and Lisa - Gaspard's Room for 5 People
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 3 semi double beds
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Gaspard and Lisa - Gaspard's Room
Gaspard and Lisa - Gaspard's Room
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 3 semi double beds
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Gaspard and Lisa - Gaspard's Room for 4 People
Gaspard and Lisa - Gaspard's Room for 4 People
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 3 semi double beds
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Japanese-Style Family Room (6 Adults) - Smoking
Japanese-Style Family Room (6 Adults) - Smoking
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  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 6 futons
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Japanese-Style Family Room (5 Adults) - Smoking
Japanese-Style Family Room (5 Adults) - Smoking
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 5 futons
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Japanese-Style Quadruple Room - Smoking
Japanese-Style Quadruple Room - Smoking
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 4 futons
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Real reviews from real guests

Agoda Reviews (497)Booking.com Reviews (504)
8.7
/
10
Cleanliness8.8
Facilities8.8
Location9.0
Room comfort and quality8.2
Service8.9
Value for money8.3
Provided by verified guests of Agoda
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Showing 290 verified guest comments
12345
10.0
Exceptional
Shannon from Singapore
Solo traveler
Grand Executive Floor Single Room - Non-Smoking
Stayed 2 nights in December 2018
Amazing”
I love this hotel. Stunning view of Mt Fuji from my room as well as their breakfast restaurant. Absolutely amazing. The room was huge with what you need provided. The bus terminal is just right beside which makes travel easy. They also provide shuttle service to Kawaguchiko. I was provided with vouchers to their spa / onsen beside which was a plus. And if you're going Fuji-Q Highland, just stay here. I'll definitely be back again!
Reviewed December 24, 2018
5.6
BO-TING from Taiwan
Couple
Grand Executive Floor Double Room - Non-Smoking
Stayed 1 night in January 2019
Not so good experience here”
I spent one night staying at this hotel, overall, everything was above the average. However, at the time I was checking in, it's obvious that the FO staff is lacking in training and experience. He just kept asking us, "do you have any questions?" continually instead of giving me a brief introduction to the hotel first. After the information about the breakfast and the hot spring were answered, he even mentioned neither my room type nor my room number yet. After I entered my room, the room was with a smell of smoke though I booked a non-smoking room. The pipe of the sink at the restroom was clogged because of the noodles in it from the previous guest. However, other staffs in this hotel were friendly, nice, and helpful. The hot spring and the breakfast buffet were both excellent. One thing still makes me confused is that only I submit the comment letter to the FO staff in person when checking out, I haven't received any reply from the hotel. Though I checked out for almost a week ago.
Reviewed January 08, 2019
9.6
Exceptional
Mun from Singapore
Solo traveler
Grand Executive Floor Single Room - Non-Smoking
Stayed 1 night in October 2018
Exceptional”
Great view of Mount Fuji from hotel entrance and even from the room. The room is quite spacious. 15mins earlier entry to Fuji-Q Highland is a big plus. The hotel is also just next to the highway bus station. Convenience and free entry to Fujiyama Onsen is another bonus. There is also a free shuttle bus service to the train stations.
Reviewed October 31, 2018
10.0
Exceptional
Kom from Malaysia
Family with teens
Parkside Twin Room - Non-Smoking
Stayed 1 night in January 2019
Exceptional”
The room is clean, bed is very comfortable, staffs are very helpful. We have a pleasant stay here.
Reviewed January 06, 2019
9.2
Exceptional
Teo from Malaysia
Family with young children
Superior Grand Executive Floor Twin Room - Non-Smoking
Stayed 2 nights in March 2018
Clean hotel, Nice Fuji View, near bus station convenience ”
clean and big hotel with free entrance to FUJI Q one of the biggest ride in Japan, if you like all the excited and challenging rides, this is the hotel you should stay and from hotel room can see very good Mr Fuji view, so nice and romantic with your love one. next building have big onsen which you can enjoy morning and nite session for free for hotel guest.
Reviewed March 16, 2018
9.6
Exceptional
Melody from Philippines
Group
Stayed 2 nights in February 2018
I Love View Fuji Q”
A very ideal place to stay if you want to see Fuji San up close except on cloudy or foggy days. Staying here entitles you to a free entrance to the Fuji Q Highland amusement park, the museum and Onsen. They also offer an hourly free bus shuttle from hotel to Kawaguchiko station and back. The highway bus station is also just across the hotel. The hotel is clean and the staff is very accomodating. They also serve a superb breakfast with a fantastic view of the Fuji San.
Reviewed February 27, 2018
8.4
Excellent
Trevor from Australia
Family with young children
Parkside Twin Room - Non-Smoking
Stayed 1 night in August 2018
Great Service!”
I don't speak Japanese, but the staff were so helpful! They allowed me to check in 2 hours early. The staff also helped me by calling a taxi and instructing him to take me to a shopping mall to buy sunburn lotion and shoes. They also took our luggage while we were waiting to check in. I felt really looked after here. We got massages at the Onsen, which was great after climbing Mt Fuji. The views are remarkable, the theme park on one side, the spectacular Mt Fuji on the other. The Restaurant on Level 4 also has an amazing view of Mt Fuji to enjoy while having a meal. We will definitely be coming back here to stay in the future!
Reviewed September 06, 2018
9.6
Exceptional
Su-Ann from Australia
Couple
Stayed 1 night in March 2018
15 minutes early entry to Fuji Q”
Worth the extra $ compared to surrounding hotels. Right next to Fuji Q and you get a 15 minute head start to run to the rides ahead of time. We bought all our fast passes early and enjoyed every single ride. The Onsen was lovely too. Bvlgari toiletries were a nice touch of luxury. Would recommend the Park side room as it's new and clean. The free shuttle was convenient to get to the lake as well
Reviewed August 06, 2018
10.0
Exceptional
Jialu from China
Solo traveler
Grand Executive Floor Double Room - Non-Smoking
Stayed 1 night in August 2017
everything is excellent!肥肠棒!”
service here is very satisfying. Honestly, I booked grand room by mistake but the price was acceptable and staff’s smile made we feel at home. The only shortage was that there are not many restaurants for us to choose. Bus stop and the exciting amusement park are just right outside the hotel! Really an unforgettable and joyful day! 订了几乎顶楼的大床房居然才一千多_(:з」∠)_ 沐浴用品是宝格丽的 似乎饮用水 床垫 毛巾都是高级货 还有马卡龙 这是怎样的运气…房间很大的窗可以看到游乐园夜景🌃 前台日本小姐姐和中国小姐姐都好好~还有温泉~还送门票~还提前入园~呼呼呼赚到了 其实在日本呆了十多天就住了这一晚上酒店/大学生不好意思花家里钱 但真的太惊喜了! 绝对值! 立派なホテルです。受付けのスタッフさんはとても優しいwwww遊園地も富士山も見えてきます(о´∀`о)湯を入れて、結構いい感じですね_(┐「ε:)_まぁ、ちょっと安くじゃないけど、旅行中楽しくてもなによりです٩( 'ω' )و
Reviewed August 06, 2018
8.0
Excellent
tsui from Singapore
Family with teens
Standard Twin Room - Smoking
Stayed 1 night in November 2018
nice stay”
room is big but a bit old next to fuji Q and bus station price a bit too high
Reviewed December 08, 2018
8.4
Excellent
Amy from Australia
Family with young children
Standard Twin Room - Smoking
Stayed 4 nights in December 2017
Access to onsen and Fuji-Q Highland was great. All included. Breakfast spread amazing.”
Best views of Mt Fuji. Right next to bus station. Unfortunately our room was in the not yet refurbished section so it looked like 80’s and had very few power sockets. Good thing was we got high floor with mountain view. Thankfully smoking room did not have any smoke smell.
Reviewed January 04, 2018
8.4
Excellent
Supharudeebua from Thailand
Couple
Superior Grand Executive Floor Twin Room - Non-Smoking
Stayed 2 nights in December 2017
Great view!”
The room is big, western size and lots of space. We pay more to get the view of Mt. Fuji and it is worthwhile. The view is spectacular. The transportation provided by the hotel is free and convenient. We didn’t try the Onsen because it is fully booked all the time.
Reviewed December 31, 2017
10.0
Exceptional
Lin from Singapore
Couple
Grand Executive Floor Double Room - Non-Smoking
Stayed 1 night in November 2017
Great Awesome Hotel”
Couldn't ask for a better hotel. Perfectly nestled beside train station, surrounded by bus stops, just beside Fuji-Q Highland with priority entry, great restaurants with views and Mount Fuji is majestically just there! Super love this hotel.
Reviewed December 30, 2017
8.4
Excellent
Kin from Hong Kong
Group
Double Room - Non-Smoking
Stayed 2 nights in November 2017
Enjoyable Amusement Park Relaxation”
(1) Tidy and Clean Room, Comfortable (2) Good Breakfast with lots of choices of food (3) Accessible, close to downtown and FujiQ park (4) exclusive tunnel to enter FujiQ Park, Hotspring (5) Hotel guest free entrance for FujiQ and hotspring (6) Very good hotspring , very enjoyable
Reviewed December 05, 2017
9.2
Exceptional
LUK from Hong Kong
Solo traveler
Grand Executive Floor Single Room - Non-Smoking
Stayed 3 nights in November 2017
Good Service & location”
I came to run Fujisan Marathon. 2 free onsens per day was fantastic for pre- & post race recovery! Unfortunately there was no shuttle bus before 8am but staff was very nice and patient to show me the way to walk to the start point yet it was 3km! Onsens are good. Hope body lotion could be provided at onsen and in guest room when the weather is so dry now. Free entry to Fuji-Q Park was good but had to pay each game
Reviewed November 28, 2017
8.4
Excellent
Yoga from Indonesia
Family with young children
Double Room
Stayed 1 night in July 2017
A big chain hotel with warm AC”
We chose the hotel for its location and easy access to direct limousine bus to the airport. The room is small but as are other hotels around Japan. They have a Family Mart on the ground floor, and access to the mall. It is easier to get to from Ikebukuro station as opposed to higashi-ikebukuro. They have vending machines on every floor and a coin laundry which is very convenient for travelers. Unfortunately it seems to have a central AC system which you cannot change manually. We were unfortunate to get a room which was rather warm especially in summer. It was colder in the lobby and hallways. We have asked them to tend to it several times but they said AC is working fine and offered us a fan. We will be back on a later date after our backpacking trip to other cities, hopefully the AC is better then.
Reviewed August 14, 2017
8.0
Excellent
Chen from Singapore
Solo traveler
Double Room - Non-Smoking
Stayed 1 night in November 2016
Good overall”
The good 1. Hotel is close to theme park. 2. Free onsen. 3. Enter theme park early. 4. Close to bus station to return to main Tokyo. 5. Spectacular view of Mt Fuji. ***** The bad: 1. Far from everything. 2. Food is expensive. Neutral: 1. Things need some upgrade. If you're here for the theme park and mount fuji, it's practically heaven. Else, it's not much going on.
Reviewed March 31, 2017
8.4
Excellent
Deddy from Indonesia
Family with young children
Standard Twin Room - Non-Smoking
Stayed 3 nights in February 2017
great food, great location, a bit pricey for something of its class”
The hotel is located next to the Fuji Q amusement park. It has very nice facilities: shops, many restaurants, bakeries, spa. I traveled with 2 little kids and their grandparents, we stayed at the Thomas room and the standard room, both at the same floor. The rooms are so so. Thomas room has nice Thomas themed with a lot of details, although a bit small for the price we are paying, however, we get plenty free Thomas merchandise, different each day. There were 4 beds in the room, beds are good, not to soft not too firm. View of the park is spectacular. The other room was standard room with Mt. Fuji view. It looks a bit old and worn out, but still kept clean. The Fujiyama Terrace buffet is highly recommended. You have Mt. Fuji view with your breakfast. Food tastes great. I'd also recommend the Japanese restaurant on the 2nd floor of the Fujiyama Onsen building. The Gaspard and Lisa restaurant was also very good. If you stayed at the hotel, you can book a private onsen room at the Fujiyama Onsen for decent fee. Overall, it was a pleasant stay, I enjoyed the foods and the location, being next to the themed park is awesome. Unfortunately, the park and everything inside the park closed at 6pm, so we couldn't​ enjoy the dinner in the park.
Reviewed March 08, 2017
10.0
Exceptional
Jakaphob from Thailand
Solo traveler
Grand Executive Floor Single Room - Non-Smoking
Stayed 1 night in February 2017
1st time here”
Pros - near FujiQ with priority entrance ticket - great Onsen - great amenities (bvlgari) - Fuji view Cons - Priority entrance is just entrance only... you cant play anything until 9am love this place
Reviewed February 21, 2017
9.2
Exceptional
Julasak from Thailand
Couple
Deluxe Triple Room - Non-Smoking
Stayed 2 nights in December 2016
Good location for visiting theme park. Should visit Fujiyama Onsen at least once, great relaxation. ”
If you come to visit theme park "Fuji-Q Highland", this is the hotel you looking for. Bus come straight from Narita airport to Highland bus station about 3 hrs. Great mt.Fuji view esp. mountain view room. It also good for visit kawaguchiko lake,hotel's shuttle bus is available to kawaguchigo station on requested. Sighseeing bus is also another way. (1 bus/hour) Con if theme park is not your destination, this hotel is pretty far from the lake Without (20 mins by bus, (no direct hus to lake kawaguchi, have to go to kawakuchiko bus station first).
Reviewed December 11, 2016
12345
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