Hilton Toronto Hotel
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Leaside Suite - Guestroom Hilton Toronto Hotel
Lobby Hilton Toronto Hotel
Lobby Hilton Toronto Hotel
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8.4
Excellent
/10
(1454 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • CN Tower690 m
  • Art Gallery of Ontario760 m
  • Hockey Hall of Fame760 m
  • St. Lawrence Market1.09 km
  • Distillery Historic District2.07 km
  • Royal Ontario Museum2.11 km
  • Toronto Public Library2.45 km
  • Toronto Islands3.13 km
  • Casa Loma3.73 km
  • High Park6.43 km
  • Free Wi-Fi

    Hilton Toronto Hotel

    145 Richmond Street West, Downtown Toronto, Toronto (ON), Canada, M5H 2L2 - See map

    Don't miss out!

    3 travelers have booked today.

    "Pros: clean room, pleasant staff, great location to walk about and get to local shops and malls."
    Audra - 17 April 2018
    Exceptional comfort
    9.0 room quality and comfort
    Exceptional reputation
    Recommended by 88% of guests
    Excellent service
    8.7 rating for service
    Excellent cleanliness
    8.6 rating for cleanliness
    • 140 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Toronto (ON)

    • Free Wi-Fi in all rooms!

    Value for money7.9
    Location rating9.3
    Nearest airportBilly Bishop Toronto City Airport (YTZ)
    Distance to airport2.2 km

    Rooms available at Hilton Toronto Hotel

    9.0
    Excellent
    Room comfort & quality
    Kensington 1 Bedroom King Suite. Top Floor
    Kensington 1 Bedroom King Suite. Top Floor
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Leaside Suite
    Leaside Suite
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    Enter dates to see prices
    The Annex 1 Bedroom King Suite-Top Floor
    The Annex 1 Bedroom King Suite-Top Floor
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Floor One King Bed
    Executive Floor One King Bed
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite Kitchenette 1 King
    Junior Suite Kitchenette 1 King
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed Junior Suite
    1 King Bed Junior Suite
    ...
    • Room size: 49 m²/527 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Corner Deluxe One King Bed
    Corner Deluxe One King Bed
    ...
    • Room size: 51 m²/549 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Forest Hill Suite
    Forest Hill Suite
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    Enter dates to see prices
    Rosedale Suite
    Rosedale Suite
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Summerhill Suite
    Summerhill Suite
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hilton Toronto Hotel?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hilton Toronto Hotel?

    Hilton Toronto Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of CAD 100. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hilton Toronto Hotel has a car park available for guests. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Toronto (ON) with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Hilton Toronto Hotel?

    Hilton Toronto Hotel does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 3,300 Toronto (ON) properties
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    Value for money score
    7.9/10
    Location score
    9.3/10
    Service score
    8.7/10
    Cleanliness score
    8.6/10
    Better than
    99
    %
    of Toronto (ON) properties
    Better than
    99
    %
    of Toronto (ON) properties
    Better than
    99
    %
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    Better than
    99
    %
    of Toronto (ON) properties
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    More about Hilton Toronto Hotel

    More about Hilton Toronto Hotel

    Description

    Show less

    Most talked about facilities

    Food & Dining
    2 mentions
    Breakfast
    2 mentions
    Housekeeping
    2 mentions
    Internet
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Continental
    Vegetarian
    Gluten-free

    Restaurants on site

    Tundra
    Cuisine:Local
    Menu:Buffet, A-la-carte
    Tundra Bar
    Cuisine:Local
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Hilton Toronto Hotel from real guests

    Overall rating
    8.4
    Excellent
    From 1490 reviews
    Provided by verified guests of
    Agoda Reviews (73)Booking.com Reviews (1381)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.6
    Facilities7.9
    Location9.3
    Room comfort and quality9.0
    Service8.7
    Value for money7.9
    High score for Toronto (ON)
    Rating
    9+ Exceptional (12)
    8-9 Excellent (8)
    7-8 Very Good (9)
    6-7 Good (2)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (11)
    Jun - Aug (10)
    Sep - Nov (6)
    Dec - Feb (6)
    All guests (73)
    All room types
    All languages
    Showing 33 verified guest comments
    12
    9.2
    Exceptional
    Dwi from Singapore
    Group
    2 Double Beds
    Stayed 4 nights in December 2019

    Exceptional”

    staff was mediocre, but the hotel was awesome.

    Reviewed January 12, 2020
    9.6
    Exceptional
    Janine from Australia
    Family with teens
    2 Queen Beds
    Stayed 4 nights in December 2019

    Exceptional”

    Great value in a central location. Rooms were spacious with 2 queen beds, bathroom very clean. Walking distance to subway, and many attractions including Scotiabank arena, CN tower, markets etc.

    Reviewed December 12, 2019
    7.2
    Very good
    Debra from United States
    Group
    1 King Bed
    Stayed 4 nights in October 2019

    Staff is lovely but the hotel is dated. The room furniture was old and falling apart. ”

    The room had a small and not properly cleaned. I would never recommend as a place to stay.

    Reviewed November 08, 2019
    9.6
    Exceptional
    Diane from Canada
    Solo traveler
    Stayed 2 nights in August 2019

    Loved it”

    Hotel was really great.. Concierge was not really knowledgeable tho.. Food in restaurant was really good.. It’s all pricey, but that’s Toronto.. Would return ...

    Reviewed August 10, 2019
    5.6
    Wynne from Hong Kong
    Solo traveler
    1 King Bed
    Stayed 2 nights in July 2019

    overpriced, service quality is not good enough”

    Firstly, reception staff was not nice and helpful. She could not find my confirmation and did not bother finding. She only showed a smile after I agreed to upgradr my room. Secondly, in room amenities could not meet the standard of this highly priced hotel. No bottled water and kettle were provided. Room service is not available as well. Even though the view of the room was good and it was spacious and clean, I can easily hear sound from outside which is very annoying. When I checked out, the staff did not provide receipts for all days of my stay, which cause confusion. And most importantly, she charged me before confirming. Very unprofessional. Only good thing will be the location of the hotel, quite convenient with good restaurants nearby.

    Reviewed August 03, 2019
    8.0
    Excellent
    YUJI from Japan
    Couple
    1 King Bed
    Stayed 2 nights in January 2019

    good! recommend!”

    i stayed at the hotel with my wife. bath tub was not furnished, but everythihg is good!

    Reviewed January 29, 2019
    9.6
    Exceptional
    Rizvi from Fiji
    Family with young children
    1 King Bed
    Stayed 2 nights in December 2018

    Great location and service”

    As expected from Hilton, everything was up to expectations.

    Reviewed January 01, 2019
    6.8
    Good
    Gabrielle from Canada
    Group
    2 Double Beds
    Stayed 1 night in November 2018

    Not appropriate for groups”

    We were 8 girls staying at the Hilton on a Saturday night to go out for a friend's bachelorette. While getting ready, we had music on and were chatting. We got a noise complaint at 8:20 pm, saying we were being too loud. That surprised us, but we turned the music off and continued getting ready. We received another noise complaint and were threatened with eviction, even though no music was playing and all there was were a bunch of animated girls talking and laughing. We decided to just leave for the bar early and avoid any conflict. Considering it was a Saturday night before 10 pm, this was a weird outcome for us. The security guard was very sympathetic toward us and felt bad, but apparently there was a flight crew on our floor (why on earth they didn't stay at the Hilton by the airport is beyond us).

    Reviewed November 26, 2018
    5.6
    Rowan from Canada
    Couple
    Executive Floor One King Bed
    Stayed 2 nights in August 2018

    Executive price; Budget service ”

    The “Executive” room is a small room with no distinguishing features or service; not even a bottle of water. Nothing! The breakfast floor was covered by a single employee. One person to cater to a small restaurant. There is no way she could provide “Executive” service. She could barely keep up. It was pathetic. The regard Mgmt has for their employees is the same dismissive regard they have for paying patrons. Save your money. Book a budget hotel, you wont be missing anything.

    Reviewed August 13, 2018
    10.0
    Exceptional
    Audra from United States
    Group
    1 King Bed
    Stayed 3 nights in April 2018

    Great experience!!”

    Pros: clean room, pleasant staff, great location to walk about and get to local shops and malls. Conference room we used was well suited for our needs. Cons: none I could think of.

    Reviewed April 17, 2018
    7.6
    Very good
    Steven from Canada
    Couple
    1 King Bed
    Stayed 1 night in January 2018

    Very good”

    We found the service in the restaurant was so so. We were ignored too much and other people who came in after us were served before us

    Reviewed January 14, 2018
    6.4
    Good
    Mei from Taiwan
    Couple
    1 King Bed Junior Suite
    Stayed 5 nights in March 2017

    The breakfast is poor but healthy. Wi-Fi is not free even they gave you a promo code without telling you that will cost you 8 Canadian Dollars per Day. ”

    If you found something wrong, just tell their staffs. The slogan of this Hilton is "Make the thing right".

    Reviewed March 22, 2017
    7.6
    Very good
    Cheryl from Philippines
    Family with young children
    2 Queen Beds
    Stayed 2 nights in October 2016

    Clean, big room”

    We had a big & clean King Room at Hilton Toronto with a wonderful city view. But we were sad inroom wifi was not free, only for Hilton Honors members. We can only access free wifi at the lobby. For the room rate, it should include free wifi since breakfast was not included. But overall, hotel was still good.

    Reviewed October 28, 2016
    8.4
    Excellent
    Ching from Hong Kong
    Group
    2 Queen Beds Deluxe
    Stayed 4 nights in October 2016

    convenience and comfortable”

    Nil

    Reviewed October 26, 2016
    8.0
    Excellent
    lau from Hong Kong
    Family with teens
    2 Queen Beds Deluxe
    Stayed 3 nights in May 2016

    Good loctaion ”

    Good location

    Reviewed July 07, 2016
    10.0
    Exceptional
    yang from China
    Solo traveler
    Stayed 1 night in October 2015

    Decent place to stay”

    Good location
    Reviewed November 12, 2015
    8.0
    Excellent
    Carlo from Philippines
    Solo traveler
    Stayed 3 nights in June 2015

    Good Location Hotel”

    Location, Quality, Service

    The hotel was very well located in the heart of Richmond street. Close to all the shopping centers for some post-business activities. Highly recommended to all sorts of travellers.

    Reviewed September 18, 2015
    9.3
    Exceptional
    Ramzi from Saudi Arabia
    Family with young children
    Stayed 3 nights in August 2015

    Nice hotel”

    Location, clean, nice staff.

    Excellent

    Reviewed August 28, 2015
    9.3
    Exceptional
    Nichelle from United States
    Group
    2 Queen Beds Deluxe
    Stayed 4 nights in July 2015

    Twins and family birthday celebration ”

    Location, accomadations, and the staff were the best 3 things.

    I enjoyed my stay and the hotel is really nice. The staff are friendly and the location is near a lot of attractions. I will stay here again! Thanks Agoda.

    Reviewed August 18, 2015
    7.7
    Very good
    Nancy from Canada
    Group
    Stayed 1 night in July 2015

    Girls weekend ”

    Location!
    Reviewed July 19, 2015
    12

    Reviews of Hilton Toronto Hotel from real guests

    Overall rating
    8.4
    Excellent
    From 1490 reviews
    Provided by verified guests of
    Agoda Reviews (73)Booking.com Reviews (1381)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.6
    Facilities7.9
    Location9.3
    Room comfort and quality9.0
    Service8.7
    Value for money7.9
    High score for Toronto (ON)
    Rating
    9+ Exceptional (12)
    8-9 Excellent (8)
    7-8 Very Good (9)
    6-7 Good (2)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (11)
    Jun - Aug (10)
    Sep - Nov (6)
    Dec - Feb (6)
    All guests (73)
    All room types
    All languages
    Showing 33 verified guest comments
    12
    9.2
    Exceptional
    Dwi from Singapore
    Group
    2 Double Beds
    Stayed 4 nights in December 2019

    Exceptional”

    staff was mediocre, but the hotel was awesome.

    Reviewed January 12, 2020
    9.6
    Exceptional
    Janine from Australia
    Family with teens
    2 Queen Beds
    Stayed 4 nights in December 2019

    Exceptional”

    Great value in a central location. Rooms were spacious with 2 queen beds, bathroom very clean. Walking distance to subway, and many attractions including Scotiabank arena, CN tower, markets etc.

    Reviewed December 12, 2019
    7.2
    Very good
    Debra from United States
    Group
    1 King Bed
    Stayed 4 nights in October 2019

    Staff is lovely but the hotel is dated. The room furniture was old and falling apart. ”

    The room had a small and not properly cleaned. I would never recommend as a place to stay.

    Reviewed November 08, 2019
    9.6
    Exceptional
    Diane from Canada
    Solo traveler
    Stayed 2 nights in August 2019

    Loved it”

    Hotel was really great.. Concierge was not really knowledgeable tho.. Food in restaurant was really good.. It’s all pricey, but that’s Toronto.. Would return ...

    Reviewed August 10, 2019
    5.6
    Wynne from Hong Kong
    Solo traveler
    1 King Bed
    Stayed 2 nights in July 2019

    overpriced, service quality is not good enough”

    Firstly, reception staff was not nice and helpful. She could not find my confirmation and did not bother finding. She only showed a smile after I agreed to upgradr my room. Secondly, in room amenities could not meet the standard of this highly priced hotel. No bottled water and kettle were provided. Room service is not available as well. Even though the view of the room was good and it was spacious and clean, I can easily hear sound from outside which is very annoying. When I checked out, the staff did not provide receipts for all days of my stay, which cause confusion. And most importantly, she charged me before confirming. Very unprofessional. Only good thing will be the location of the hotel, quite convenient with good restaurants nearby.

    Reviewed August 03, 2019
    8.0
    Excellent
    YUJI from Japan
    Couple
    1 King Bed
    Stayed 2 nights in January 2019

    good! recommend!”

    i stayed at the hotel with my wife. bath tub was not furnished, but everythihg is good!

    Reviewed January 29, 2019
    9.6
    Exceptional
    Rizvi from Fiji
    Family with young children
    1 King Bed
    Stayed 2 nights in December 2018

    Great location and service”

    As expected from Hilton, everything was up to expectations.

    Reviewed January 01, 2019
    6.8
    Good
    Gabrielle from Canada
    Group
    2 Double Beds
    Stayed 1 night in November 2018

    Not appropriate for groups”

    We were 8 girls staying at the Hilton on a Saturday night to go out for a friend's bachelorette. While getting ready, we had music on and were chatting. We got a noise complaint at 8:20 pm, saying we were being too loud. That surprised us, but we turned the music off and continued getting ready. We received another noise complaint and were threatened with eviction, even though no music was playing and all there was were a bunch of animated girls talking and laughing. We decided to just leave for the bar early and avoid any conflict. Considering it was a Saturday night before 10 pm, this was a weird outcome for us. The security guard was very sympathetic toward us and felt bad, but apparently there was a flight crew on our floor (why on earth they didn't stay at the Hilton by the airport is beyond us).

    Reviewed November 26, 2018
    5.6
    Rowan from Canada
    Couple
    Executive Floor One King Bed
    Stayed 2 nights in August 2018

    Executive price; Budget service ”

    The “Executive” room is a small room with no distinguishing features or service; not even a bottle of water. Nothing! The breakfast floor was covered by a single employee. One person to cater to a small restaurant. There is no way she could provide “Executive” service. She could barely keep up. It was pathetic. The regard Mgmt has for their employees is the same dismissive regard they have for paying patrons. Save your money. Book a budget hotel, you wont be missing anything.

    Reviewed August 13, 2018
    10.0
    Exceptional
    Audra from United States
    Group
    1 King Bed
    Stayed 3 nights in April 2018

    Great experience!!”

    Pros: clean room, pleasant staff, great location to walk about and get to local shops and malls. Conference room we used was well suited for our needs. Cons: none I could think of.

    Reviewed April 17, 2018
    7.6
    Very good
    Steven from Canada
    Couple
    1 King Bed
    Stayed 1 night in January 2018

    Very good”

    We found the service in the restaurant was so so. We were ignored too much and other people who came in after us were served before us

    Reviewed January 14, 2018
    6.4
    Good
    Mei from Taiwan
    Couple
    1 King Bed Junior Suite
    Stayed 5 nights in March 2017

    The breakfast is poor but healthy. Wi-Fi is not free even they gave you a promo code without telling you that will cost you 8 Canadian Dollars per Day. ”

    If you found something wrong, just tell their staffs. The slogan of this Hilton is "Make the thing right".

    Reviewed March 22, 2017
    7.6
    Very good
    Cheryl from Philippines
    Family with young children
    2 Queen Beds
    Stayed 2 nights in October 2016

    Clean, big room”

    We had a big & clean King Room at Hilton Toronto with a wonderful city view. But we were sad inroom wifi was not free, only for Hilton Honors members. We can only access free wifi at the lobby. For the room rate, it should include free wifi since breakfast was not included. But overall, hotel was still good.

    Reviewed October 28, 2016
    8.4
    Excellent
    Ching from Hong Kong
    Group
    2 Queen Beds Deluxe
    Stayed 4 nights in October 2016

    convenience and comfortable”

    Nil

    Reviewed October 26, 2016
    8.0
    Excellent
    lau from Hong Kong
    Family with teens
    2 Queen Beds Deluxe
    Stayed 3 nights in May 2016

    Good loctaion ”

    Good location

    Reviewed July 07, 2016
    10.0
    Exceptional
    yang from China
    Solo traveler
    Stayed 1 night in October 2015

    Decent place to stay”

    Good location
    Reviewed November 12, 2015
    8.0
    Excellent
    Carlo from Philippines
    Solo traveler
    Stayed 3 nights in June 2015

    Good Location Hotel”

    Location, Quality, Service

    The hotel was very well located in the heart of Richmond street. Close to all the shopping centers for some post-business activities. Highly recommended to all sorts of travellers.

    Reviewed September 18, 2015
    9.3
    Exceptional
    Ramzi from Saudi Arabia
    Family with young children
    Stayed 3 nights in August 2015

    Nice hotel”

    Location, clean, nice staff.

    Excellent

    Reviewed August 28, 2015
    9.3
    Exceptional
    Nichelle from United States
    Group
    2 Queen Beds Deluxe
    Stayed 4 nights in July 2015

    Twins and family birthday celebration ”

    Location, accomadations, and the staff were the best 3 things.

    I enjoyed my stay and the hotel is really nice. The staff are friendly and the location is near a lot of attractions. I will stay here again! Thanks Agoda.

    Reviewed August 18, 2015
    7.7
    Very good
    Nancy from Canada
    Group
    Stayed 1 night in July 2015

    Girls weekend ”

    Location!
    Reviewed July 19, 2015
    12
    This is a popular property. Don't miss out!

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    Hilton Toronto Hotel
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    • Exceptional location
    • CN Tower
    • Osgoode Subway Station is within 0.14 km