everything there”

they provide free transport to and from universal..its still near enough that an uber is cheap. its clean and area is safe enough. a tgif is right at the bottom.

Great service ”

We forgot car keys at reception bathroom, they kept the key and returned to us with good service

Location is great. ”

Location is good. within close walking distance (20mins) to Universal studio. Have to pay for a shuttle service for disney parks. 12 dollars for a trip to and fro. However, the hotel services such as room cleaning has to be improved. One day, they give only 1 towel and the other day don't even give any towels. Not required to add on the breakfast option as it is quite cheap to go for the buffet breakfast at TGIF by your own at a rate of 14.99USD. If not can always walk further down 20mins to reach the shops and restaurant. The hotel staff needs to improve their alertness when it comes to charging the credit card for the deposit. They told me that it will be cancelled within a few days but end up they charged it to my card. I had to spend the time and effort to get them to refund it to me. However, even when they refund me, due to the currency exchange, I had to bear the differences for that, which is not necessary if they never charge me in the first place.

Very good”

Hotel is showing signs of aging and kept fairly good, but not top shape. My biggest problem was that every night after returning late from the parks, I had to call front desk to request towels or toilet paper. The cleaning crew always forgot to full fill something in the room. Most of times were the towels, they would remove all the towels (even the ones left hanging) without leaving clean ones behind.

Excellent”

Hotel location excellent. Staff were friendly. Bed and pillows are comfortable. However i saw at least four small cockroaches in my room and a bag of trash was left behind in my room. It was missed out by the housekeeper but she helped to remove it.

No review - didn't stay at hotel. trip was cancelled”

I didn't stay at the hotel.

Good place to stay near Universal Orlando”

Stayed two nights for visiting Universal. Room is very spacious. Quite a lot stores, restaurants near here. Shuttle bus to Universal is convenient. A little store at ground floor helps some needs daily (like a quick breakfast with a cake and coffee) Cleanliness is fine but coffee brewer seems need some attention when clean up.

Exceptional”

Holiday in was clean, quiet and very convenient for getting to Universal Studios.

Good”

we left my son's toy .. upon checkout , we tried to contact the front desk and housing keeping but the item is nowhere to be found in just 2hours

Exceptional”

The front desk was awesome coz she upgraded our room to suite!

Good location and good price”

Will be back here again

Location”

Good location. Rather near to themepark. But hotel is old.

A nice hotel”

Overall, my wife and I enjoyed our stay at the hotel after a little bit of trouble. We had reserved a non-smoking room, but when we arrived we were put on the smoking floor. While we were eventually moved to another room, it took a while for the staff to correct the problem. The staff were overall helpful, but less sympathetic about our situation than I would have liked. As for our room, it was spacious and clean and comfortable. The location was fantastic as there was a restaurant next door and outlet malls within minutes drive. More importantly we could walk to Universal Studios and not have to worry about driving or parking.

A very good place to stay for Universal Studios”

Location is near Universal and Shopping Outlets. The room is very big and truly is value for money. It was clean and the beds are very comfortable for a good night's sleep. The staff is very accommodating and is able to answer our queries about tours. The facilities are well maintained. We will book the same hotel in our next visit to Orlando.

Average ”

a

unprofessional...”

in one word, frustrating...breakfast was at Friday's, and i had to spend almost one hour to prove that i had paid for a room which includes breakfast...

Best hotel for Universal Park”

I really recomend this hotel, is really near to universal studios, you can go walkink (15min) or take the free shutle buss from the hotel. They also have shuthe bus to disney and you can take the local bus if you want to go to outlets. Besides the TGY frydays in the mais floor that i loved. I will really going back there.

Good location for business traveler”

Hotel location not bad, restaurants and convenience stores within walking distance. Stayed at this hotel on business, therefore important criteria is free wi-fi in room with free breakfast. Large room, soft bed and a ample supply of grind coffee. Like the in room microwave cooker. As a smoker, the ability to book a room that allows smoking in the room is a plus. For those on holiday, Its appears that his hotel is Universal Studio partner hotel, notice 2 booking counters in the lobby catering to tours for Universal studio and other theme site. Breakfast spread – there is nothing to crow about. Simple breakfast spread. Quick check in and out.

Family friendly, good location, mediocre ”

Good hotel for visiting Universal Studio”

The price is including free ride to Universal Orlando. The air condition unit was a little bit too loud. Public taxi are very rare. Need to call if required. The hotel has car that can be hired as taxi. It cost about twice the taxi, but the driver are friendly and sent us directly to the target place. It is a low cost hotel, where there no bell boy to help, but it has all the equipment to carry all your lugage by yourself. It has small shop, car rental agent, ticket for Universal studio. The business center is expensive. 0.25 USD for 1 minute internet and 0.75 USD for every page of printing. The bed are clean and comfortable.