Hotel Club Dolphin
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6.9
Good
2.9% this month
/10
(851 reviews)See what guests said
See map
7.2
Very good
Location rating score
Very good location - 1.22 kilometers from city center
Popular neighborhood
Parking
FREE
  • Petronas Twin Towers2.1 km
  • Suria KLCC2.2 km
  • Kuala Lumpur City Centre (KLCC)2.26 km
  • Petaling Street2.31 km
  • Sri Maha Mariamman Temple2.41 km
  • Aquaria KLCC2.48 km
  • Pavilion Kuala Lumpur2.77 km
  • Thean Hou Temple4.86 km
  • Mid Valley Mega Mall5.5 km
  • Batu Caves8.65 km
  • Free Wi-Fi

    Hotel Club Dolphin

    No 3, Jalan Tiong Nam, Off Jalan Raja Laut, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350 - See map

    This property is in high demand!

    Booked 108 times

    "Sincerely to share that this hotel property was really great at all aspects including provides good facilities."
    Daniel - 29 October 2017
    Good service
    6.5 rating for service
    Good cleanliness
    6.3 rating for cleanliness
    • 180 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    Cheaper than 98% of all properties in Kuala Lumpur in the last 24 hoursCompared to 15,972 Kuala Lumpur properties at Agoda for various dates
    Value for money7.3
    Distance to city center3.3 KM
    Location rating7.2
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.0 km

    Rooms available at Hotel Club Dolphin

    Executive Family
    Executive Family
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Queen
    Executive Queen
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Family
    Deluxe Family
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Double Superior
    Double Superior
    ...
    • Shower
    Enter dates to see prices

    What people love about Hotel Club Dolphin

    • 4.8
      Review score
      Spaciousness

      "Room is big and the King size bed is comfortable."

      Sundera

      |

      23 October 2017

    • 10.0
      Exceptional

      "This hotel is value & service was excellent!"

      Fauzie

      |

      29 May 2018

    • 6.8
      Good
      Location

      "Good location and acceptable with value."

      Aendraa A.

      |

      20 May 2016

    Property ranking|Compared to 15,972 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room size
    26 sqm.
    Value for money score
    7.3/10
    Location score
    7.3/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Bigger than
    97
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
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    More about Hotel Club Dolphin

    More about Hotel Club Dolphin

    6.4
    Good

    "The Good: Location, Value for money, Internet is good."

    Sajad

    |

    21 November 2017

    Description

    Show less

    Most talked about facilities

    Housekeeping
    11 mentions
    Internet
    6 mentions
    Car Park
    5 mentions
    Breakfast
    4 mentions

    What they offer

    8.8
    Excellent

    "everything is awesome and we had a pleasant stay."

    banu

    |

    15 February 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Halal

    Nearby restaurants

    British cuisine
    British cuisine
    The Pub
    1.9 km British, Pub
    Estate
    3.0 km British, Italian
    Coffee Inlove Cafe
    3.1 km British, Cafe
    Asian cuisine
    Asian cuisine
    Restoran Shahjee
    150 m Asian, Halal, Indian
    Cameleon Vegetarian Restoran
    210 m Asian, Chinese, Malaysian
    Hyderabad Recipes
    230 m Asian, Halal, Indian
    Chinese cuisine
    Chinese cuisine
    Kedai Kopi & Makanan Man Lien
    230 m Chinese, Seafood
    Mungo Jerry
    280 m Chinese
    Plaza Court Chinese Restaurant
    400 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Hotel Club Dolphin from real guests

    Overall rating
    6.9
    Good
    From 851 reviews
    Provided by verified guests of
    Agoda Reviews (415)Booking.com Reviews (436)
    Rating via Agoda6.7
    /
    10
    Good
    2.9% this month
    Cleanliness6.3
    Facilities6.3
    Location7.2
    Service6.5
    Value for money7.3
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (24)
    8-9 Excellent (11)
    7-8 Very Good (36)
    6-7 Good (15)
    <6 Below Expectation (83)
    Time of the year
    Mar - May (34)
    Jun - Aug (36)
    Sep - Nov (51)
    Dec - Feb (48)
    All guests (415)
    All room types
    All languages

    Show reviews that mention 

    Showing 169 verified guest comments
    12345
    10.0
    Exceptional
    Pinky from Malaysia
    Couple
    Executive King Room
    Stayed 1 night in July 2019

    The best in its range”

    Highly recommended. The best budget hotel. Five star hotel experience with three star hotel price...even cheaper within the range.

    Reviewed July 22, 2019
    9.6
    Exceptional
    Izatey from Malaysia
    Family with young children
    Executive King Room
    Stayed 1 night in March 2019

    Need important a little ”

    Checked in was smooth at 2 am. Wheelchair friendly. Car parked is available but rm5 per parking for your entire stay. Room was spacious but hotel quiet smelly with indian smell. Breakfast was ok but heave breakfasr was served quite late around 8.30-8.45 as I already about to check out. Will I come back? Its 30-70.

    Reviewed March 13, 2019
    6.8
    Good
    MOHD from Malaysia
    Family with young children
    Executive King Room
    Stayed 1 night in June 2019

    ok”

    ok

    Reviewed June 29, 2019
    10.0
    Exceptional
    Desmond from Malaysia
    Business traveler
    Deluxe Twin/Double
    Stayed 3 nights in March 2019

    Cheated Case”

    As per I book from Agoda and when check in to the room is totally different. when we request back the room we book through Agoda and the staff told us we book the room they don't have. After that we open their company website and show to the staff there to verify again. And the staff tell us the same thing even the official website room also not available in the hotel and we like huh ??? huh ??? huh??? this is the official website we open to you is under your company... we don't let you go through Agoda picture also ... come on ... don't cheat customer please !!!after that the staff let us to visit all the room and then we found the room we want and same as the picture in the Agoda. and then thing happen we need to 'TOP up' !!! What the ... And we have made a police report ... Because we feel like been cheated from this hotel ...

    Reviewed March 18, 2019
    6.0
    Nur from Malaysia
    Family with young children
    Double Deluxe
    Stayed 1 night in March 2019

    Bed bugs everywhere, yikes!”

    I booked the very same day of travel and by the time we checked in, they did not receive any confirmation from agoda. This is the downside of it. However the receptionist was kind enough to checked us in 2 rooms since he saw we were travelling with 2 toddlers and it was already late. However the horror began after we checked in. The first room had no water bottles and no towels, plus the window has no lock! The second room was a little better with bottled waters but still, no towels. We rang the reception for towels and they were quick to attend to our needs (thumbs up for room service). But the next morning when we woke up, my hands and legs were very itchy. Our eldest daughter was sratching her hands.. we suspected there was some serious case of bed bugs in the sheets. It was really horrifying as I was a frequent agoda user and most hotels around kl were ok except for this one. Please pay more attention to room hygiene and cleanliness..

    Reviewed March 12, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

    Responded April 08, 2019
    Hotel Club Dolphin
    8.0
    Excellent
    ahmad from Malaysia
    Solo traveler
    Executive Twin Room
    Stayed 6 nights in June 2019

    nice”

    all ok but the supervisor/manager i guest so arrogant !

    Reviewed June 10, 2019
    8.4
    Excellent
    ahmad from Malaysia
    Solo traveler
    Stayed 3 nights in May 2016

    nice”

    new management and name. knowns as shadar hotel. room upgraded. new towel, new furniture, new led tv, new mattress and new toilet. fast internet access. not good only pressure water slow and parking you have walk down to main entrance. last time using lift at basement to your room. more easier. hope new management will change their policy. overall i give 9/10 .

    Reviewed June 02, 2016
    5.2
    Nor from Malaysia
    Couple
    Executive King Room
    Stayed 2 nights in December 2018

    Just ok to stay”

    Just ok to stay for one or two days. The bed sheet got stains when we checked in for the 1st day.. The aircond is not functioning well, suddenly its stop and feeling hot in the middle of the night. That area near to the main road and super noisy with the motorcycles that looks like they’re racing with each other. The noise will go away after 5am. But its affordable with the price they’re offered. In the future i’m avoiding that area becauce of the noise.

    Reviewed January 06, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

    Responded February 13, 2019
    Hotel Club Dolphin
    4.4
    Mohd from Malaysia
    Group
    Double Deluxe
    Stayed 3 nights in December 2018

    Not Suitable for family”

    its not suitable for family due to no privacy.. outsider can c u through the door (scope).. -the staff asked me to speak english due to they cannnot speak in Malay abd i know this thing not a issue. i got knew that their staffs mostly not a local.. they are coming from india.

    Reviewed January 02, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

    Responded February 13, 2019
    Hotel Club Dolphin
    2.0
    Ghasfar from Malaysia
    Solo traveler
    Executive King Room
    Stayed 1 night in December 2018

    Bad facilities and cleanliness!!!!”

    Very poor management and the service was very bad. Booking for king then sleep at queen room because aircond not working. Their reason no more rooms left. Bathroom was very stingky with full of dirt.

    Reviewed December 27, 2018

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

    Responded February 13, 2019
    Hotel Club Dolphin
    2.8
    Muhamad from Malaysia
    Family with young children
    Executive Family
    Stayed 1 night in December 2018

    Not satiesfied with cleaness and management ”

    Dolphin club is my favorite hotel before this but I very disappointed when I booked on 15th Dec before this. Have bad smell when I enter the room and food waste in the refrigerator. The mattress also dirty and the bed is broken. The receptionist also cannot understand Malay when call operator to make the complaint.

    Reviewed December 17, 2018

    Dear Valued Guest, First of all allow me to begin by thanking you for patronizing at Hotel Club Dolphin, Kuala Lumpur. Please know that your feedback is extremely valuable to us, as it assists us in improving our service and property on daily basis. The issues raised have been noted to action upon. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Management

    Responded December 24, 2018
    Hotel Club Dolphin
    9.2
    Exceptional
    Ea from Malaysia
    Family with young children
    Executive Family
    Stayed 1 night in October 2018

    Overall good”

    After booked the hotel, found that the rating of the hotel for the cleanliness is very terrible. But, when i visited the hotel, the hotel cleanliness is quite clean. The facilities also good. Worth for the money to stay. will recommended for friend.

    Reviewed October 28, 2018

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We are glad to hear your kind comments about our accommodation. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management

    Responded November 01, 2018
    Hotel Club Dolphin
    4.8
    Muhd from Malaysia
    Business traveler
    Executive King Room
    Stayed 2 nights in October 2018

    Meh....”

    Hotel is good but i dont know abt the management, spacious room but dirty, not to be racist but the hotel smell like thousand indian people sweating at the same time, carpet was dirty..only thing was good is the internet

    Reviewed October 20, 2018

    Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us, your comments and issues will be addressed. We sincerely hope, that you will give us another opportunity to serve you again. With best personal regards, Hotel Club Dolphin Management

    Responded November 01, 2018
    Hotel Club Dolphin
    6.8
    Good
    Sheow from Malaysia
    Family with teens
    Executive King Room
    Stayed 3 nights in November 2018

    Worth for price but room light is too dark ”

    Friendly staff, reasonable price, good location. But their room is too dark for make up purpose

    Reviewed June 06, 2019
    5.6
    RENGA from Malaysia
    Solo traveler
    Executive King Room
    Stayed 1 night in May 2019

    ok”

    ok

    Reviewed May 08, 2019
    8.0
    Excellent
    ummi from Malaysia
    Solo traveler
    Executive King Room
    Stayed 1 night in February 2019

    good”

    nice hotel and friendly staff

    Reviewed April 18, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur.We really appreciate the opportunity to be of service to you during your stay.We are grateful for your kind comments.We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management

    Responded May 16, 2019
    Hotel Club Dolphin
    8.0
    Excellent
    ummi from Malaysia
    Solo traveler
    Executive King Room
    Stayed 1 night in March 2019

    good”

    nice hotel and friendly staff

    Reviewed April 18, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur.We really appreciate the opportunity to be of service to you during your stay.We are grateful for your kind comments.We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management

    Responded May 16, 2019
    Hotel Club Dolphin
    8.0
    Excellent
    ummi from Malaysia
    Solo traveler
    Executive King Room
    Stayed 2 nights in March 2019

    good”

    good

    Reviewed April 18, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur.We really appreciate the opportunity to be of service to you during your stay.We are grateful for your kind comment.We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management

    Responded May 16, 2019
    Hotel Club Dolphin
    10.0
    Exceptional
    Hazli from Malaysia
    Family with young children
    Executive King Room
    Stayed 1 night in March 2019

    Exceptional”

    Good to stay

    Reviewed April 01, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin, Kuala Lumpur.We really appreciate the opportunity to be of service to you during your visit. We are glad to read your kind comments. We hope to have the pleasure of welcoming you back in the near future. With best personal regards, Management

    Responded April 08, 2019
    Hotel Club Dolphin
    8.0
    Excellent
    NOOR from Malaysia
    Couple
    Executive Twin Room
    Stayed 1 night in March 2019

    Very good”

    Got better room compare to the previous stay in this hotel. overall satisfied.

    Reviewed March 27, 2019

    Dear Guest, Thank you for staying with us at Hotel Club Dolphin, Kuala Lumpur. We really appreciate the opportunity to be of service to you during your visit. We are glad to hear that the overall services you received were to your satisfaction. We hope to have the pleasure of welcoming you back in the near future. With best personal regards, Management

    Responded April 08, 2019
    Hotel Club Dolphin
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    Hotel Club Dolphin
    |Good 6.7
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Petronas Twin Towers
    • LRT Train Station - PWTC is within 0.18 km