Hotel Horison Grand Serpong
Hotel Horison Grand Serpong
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Superior Queen - Bed Hotel Horison Grand Serpong
Superior Queen - Bed
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Lobby Hotel Horison Grand Serpong
Lobby
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Swimming pool [outdoor] Hotel Horison Grand Serpong
Swimming pool [outdoor]
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Swimming pool [outdoor] Hotel Horison Grand Serpong
Swimming pool [outdoor]
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See map Hotel Horison Grand Serpong
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Very good
Location
7.0
See all 6 photos Hotel Horison Grand Serpong
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Hotel Horison Grand Serpong

Very good location
- 1.83 kilometers from city center
Good
From 225 reviewsSee what guests said
6.9
/
10
Value for money7.2
Distance to city center4.8 km
Location rating7.0
Nearest airportSoekarno Hatta International Airport (CGK)
Distance to airport12.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Select your room
This property is in high demand!Last booked 7 hours ago
Deluxe Room
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Partial lake view
  • 1 double bed
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Family Three-Bedroom Suite
Family Three-Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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Family Two Bed Room
Family Two Bed Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
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Superior Queen
Superior Queen
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Family Suite
Family Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Family Room
Family Room
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
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Single Deluxe
Single Deluxe
...
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    Family Room Three Bedrooms
    Family Room Three Bedrooms
    ...
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      Single Superior
      Single Superior
      ...
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        More about Hotel Horison Grand Serpong

        More about Hotel Horison Grand Serpong

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (225)Booking.com Reviews (119)
        Cleanliness6.9
        Facilities6.4
        Location7.0
        Room comfort and quality6.9
        Service7.3
        Value for money7.2
        Provided by verified guests of Agoda
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        All guests (225)
        All room types
        Showing 144 verified guest comments
        12345
        6.4
        Good
        Cezar from Philippines
        Business traveler
        Deluxe Room
        Stayed 3 nights in August 2018
        Average Hotel”
        The room was large and has good airconditioning units in the living room and bedroom. Nice to have two TV's in a big room. The veranda gives a good view of the city. Breakfast was good but the menu really needs improvement. The room is very good for the price. The hallways have worn-out carpets that really need replacement or cleaning. The hotel location is quite far from the malls and restaurants in the area.
        Reviewed August 09, 2018
        8.8
        Excellent
        Ulrich from Germany
        Solo traveler
        Deluxe Room
        Stayed 2 nights in November 2016
        Nice Hotel with spacious rooms”
        Basically you get an small appartement - just without the kitchen. Very spacious and clean. Breakfast ist very good with mostly asian dishes. The pool is cleaned every second day. The mall is not in function anymore, but a small Indomaret is nearby and the SMS (big serpong mall) is very recommended: 15 - 30 minutes taxi ride with really fabulous restaurants (inside and out with evening performances on both ends of the mall - take your pick). If you take a taxi to the airport try to go the small streets behind the hotel: it can save you nearly one hour in not standing in the traffic jam on the ringroad. Google maps can help - or take a taxy from the app Grab - cheap and fast. Be aware that two hotels are very near to each other and the Grand Serpong is just behind the big one.
        Reviewed November 25, 2016
        8.7
        Excellent
        Yasiska from Indonesia
        Family with young children
        Superior Queen
        Stayed 4 nights in November 2014
        value for money hotel”
        room ccomfort,clean and value for money
        i arranged my bro's wife family to stay here during their wedding. anyway, me myself quite impressed when i saw the room. it's quite big,clean and new and yet still in affordable price. overall we all quite liking to this hotel
        Reviewed December 06, 2014
        8.7
        Excellent
        Yasiska from Indonesia
        Family with young children
        Superior Queen
        Stayed 2 nights in November 2014
        nice hotel”
        room ccomfort,clean and value for money
        i arranged my bro's wife family to stay here during their wedding. anyway, me myself quite impressed when i saw the room. it's quite big,clean and new and yet still in affordable price. overall we all quite liking to this hotel
        Reviewed December 06, 2014
        8.0
        Excellent
        jeffrey from Indonesia
        Couple
        Deluxe Room
        Stayed 1 night in June 2018
        nice room bad food”
        The room itself was excellent, clean,wide, and the bed was comfortable. The staff was also nice and quick to your request. The food is so standard though. Nothing really interest my taste bud here. Maybe the real chef is on a holiday.
        Reviewed June 17, 2018
        8.0
        Excellent
        Sentoso from Indonesia
        Business traveler
        Family Two Bed Room
        Stayed 2 nights in July 2018
        Nice hotel”
        Nice hitel
        Reviewed October 06, 2018
        7.2
        Very good
        Antonius from Indonesia
        Group
        Superior Queen
        Stayed 1 night in September 2018
        Good place to stay, a few problem needs attention”
        The room is great, the location, price, and staff is quite good. my only problem is elevator, it's very slow and and from 3 elevator, only 2 are active, and sometimes only 1 (the other 1 sometimes got problem)
        Reviewed October 08, 2018
        2.0
        Fany from Indonesia
        Family with young children
        Family Three-Bedroom Suite
        Stayed 1 night in September 2018
        Dirty bed sheets, air con not working”
        Bed sheets have some stain and i even found some hair on it. Towel had bad scent like didnt change for long time. We just got amenities for 2 person while we stay at 3br which accommodate for 4person. Air con at main bedroom not working, when we ask the receptionist, they send the electrician but after 2 hours still can fix. The receptionist offer us to move to other room but how can we move at 2am while my 2 kids already sleep? Then in the morning we talk to the Manager on Duty and he offer us free lunch but we cant since we hv some appointment and he promise to contact us in 1-2 days to settle this issue but never happen unti today.
        Reviewed September 25, 2018
        6.4
        Good
        Sandra from Indonesia
        Family with teens
        Superior Queen
        Stayed 1 night in August 2018
        Kurang perawatan”
        Perawatannya sgt kurang spt toilet, pembuangannya krg bgs krn agak bau. Jg ditemukan tomcat bbrp ekor dlm toilet. Kolam renang jg agak kotor. Kamar jg bau pengab saat pertama buka pintu kmr saat cek in.
        Reviewed August 23, 2018
        5.6
        Desy from Indonesia
        Couple
        Superior Twin
        Stayed 1 night in August 2018
        so far so good”
        good breakfast
        Reviewed August 20, 2018
        5.2
        Aditya from Indonesia
        Family with young children
        Superior Queen
        Stayed 1 night in August 2018
        worst facilities”
        - minimum capacity off hot water - outdoor AC blower very noisy - no chair around swimming pool - dirty environment
        Reviewed August 14, 2018
        6.8
        Good
        RIYAN from Indonesia
        Solo traveler
        Family Two Bed Room
        Stayed 1 night in August 2018
        the room is dusty”
        dusty everywhere in the room
        Reviewed August 10, 2018
        2.0
        Qin from Malaysia
        Business traveler
        Family Three-Bedroom Suite
        Stayed 1 night in July 2018
        Dirty and old hotel”
        It was a very unpleasant stay at this hotel.
        Reviewed July 25, 2018
        8.0
        Excellent
        Thresya from Indonesia
        Solo traveler
        Stayed 1 night in March 2018
        food is ok”
        room.. food.. location.. staff.. everything is OK
        Reviewed April 11, 2018
        4.8
        Takahashi from Japan
        Business traveler
        Superior Queen
        Stayed 2 nights in October 2017
        Old hotel with less maintenance”
        View from the room is nice but facilities are not maintained well. My room was smell from WC. Elevators didn't stop ground floor for a certain length of period. Breakfast and room service tasted too bad. Staff were fairly ok.
        Reviewed November 08, 2017
        8.0
        Excellent
        Eva from Indonesia
        Couple
        Superior Queen
        Stayed 1 night in November 2016
        Pretty good”
        The building doesnt look good from the outside. The parking lot also a little weird. But soon u enter the lobby u'll feel relieved. The hotel rooms are in high floors. Food are okay but many range. Some staffs are friendly, some are not. Bed is queen size, disappointing, cos even budget hotels has bigger bed.
        Reviewed November 10, 2016
        8.8
        Excellent
        jenniefer from Australia
        Family with teens
        Superior Queen
        Stayed 1 night in September 2016
        Good value hotel, clean”
        I enjoyed my stay at grand serpong hotel. the location is very strategic and the room is very clean and well kept. My room also had a nice view of Tangerang. The only down side is the lift took forever, it is very slow and often has issues.
        Reviewed September 26, 2016
        8.0
        Excellent
        HAN from Malaysia
        Business traveler
        Superior Queen
        Stayed 1 night in June 2015
        Comfortable Stay except weak WiFi”
        Spacious, Good view, Clean
        Generally was ok, just the Air-cond took quite some while to cool down the room temperature, and the Wifi seems not having strong signal, others are well. During Ramathan period (Muslim fasting month) they do not serve buffet breakfast but only a-la carte. Convenient location.
        Reviewed June 29, 2015
        6.0
        Ernest from Indonesia
        Business traveler
        Family Two Bed Room
        Stayed 3 nights in May 2015
        good location”
        location, room size, value for money
        The location was great as it is located near the highway exit, room size was also great but the hotel itself was quite old and I dont think it was first built for hotel purposes. When we went to breakfast at 7.30, the food ran out and we basically had leftovers so it was not pleasant in terms of dining experience there. But overall its a good place for long term stay.
        Reviewed June 01, 2015
        6.8
        Good
        Shinta from Indonesia
        Group
        Stayed 1 night in December 2017
        Closest to IKEA Alam Sutera with few notes”
        Value for money. Don't expect the swimming pool as it was unaccessible. Decent hotel (well-maintained & clean despite of its age) located inside a pretty-much-rundown shopping district. However, it was a perfect location for those planning to visit IKEA Alam Sutera.
        Reviewed January 17, 2018
        12345
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