9.1

Exceptional
3.3% this month
/10
(616 reviews)See what guests said
Highly rated by guests – 91% would recommend
Breakfast6
Garden5
Food & Dining4
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Wisata Rasa

150 m

Pasar Genteng

170 m

Plaza Tunjungan

320 m

Gramedia Bookstore

330 m

Wartel Shops

330 m

Popular landmarks
Tunjungan Plaza

450 m

Tugu Pahlawan

1.5 km

Monkasel (Submarine Monument)

1.7 km

Suramadu National Bridge

2.0 km

Sampoerna Museum

3.3 km

Closest landmarks
Kantor Garuda Indonesia

220 m

Posyandu Genteng

280 m

Top Ten & Coyote Bar

360 m

Transnet

380 m

DAISO

420 m

Hotel Majapahit Surabaya MGallery

"We love our stay at majapahit hotel."

Anindra - 17 May 2022
MAJAPAHIT LEGENDARY SUITE, 1 King size Bed - Bed Hotel Majapahit Surabaya MGallery
Garden Hotel Majapahit Surabaya MGallery
Lobby Hotel Majapahit Surabaya MGallery
See all 60 photos

Removed from saved list

Newly renovated

Hotel Majapahit Surabaya MGallery

Jalan Tunjungan 65, Surabaya Center, Surabaya, Indonesia, 60275 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Attention

This property is in high demand!

7 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
  • Airport transfer

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Value for money9.0
Location rating9.4
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Hotel Majapahit Surabaya MGallery

MAJAPAHIT LEGENDARY SUITE, 1 King size Bed
...
  • Room size: 97 m²/1044 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
HERITAGE SUITE, 1 King size Bed
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
HERITAGE SUITE, 2 Single Beds
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
CLASSIC ROOM, 1 King size Bed
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
CLASSIC ROOM, 2 Single Beds
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Classic Twin Room
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
SUITE PRESIDENTIAL SUITE, 1 King size Bed and 2 Twin Beds
...
    Enter dates to see prices
    SUITE MAJAPAHIT LEGENDARY SUITE, 1 King size Bed
    ...
      Enter dates to see prices
      Heritage Suite King Bed(1 King Bed)
      ...
      • Room size: 57 m²/614 ft²
      Enter dates to see prices
      Suite Presidential
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Hotel Majapahit Surabaya MGallery?

        Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hotel Majapahit Surabaya MGallery?

        Hotel Majapahit Surabaya MGallery is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 285000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Majapahit Surabaya MGallery also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Majapahit Surabaya MGallery has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

        Is breakfast offered at Hotel Majapahit Surabaya MGallery?

        Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hotel Majapahit Surabaya MGallery. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 185715 IDR for adults and 90750 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Hotel Majapahit Surabaya MGallery?

        Hotel Majapahit Surabaya MGallery features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

        Can special events be hosted at Hotel Majapahit Surabaya MGallery?

        Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Majapahit Surabaya MGallery. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

        Can business events be hosted at Hotel Majapahit Surabaya MGallery?

        On-site venues and convenient event services make Hotel Majapahit Surabaya MGallery an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

        What is the smoking policy at Hotel Majapahit Surabaya MGallery?

        Hotel Majapahit Surabaya MGallery does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to Hotel Majapahit Surabaya MGallery?

        The closest train, metro, or bus station to Hotel Majapahit Surabaya MGallery is Gubeng Train Station, 1.4 km away.

        What restaurants are nearby Hotel Majapahit Surabaya MGallery?

        Restaurants including Indigo Bar & Restaurant, Moji Classic Resto and Bakerzin are popular in Hotel Majapahit Surabaya MGallery’s neighborhood which is known as Surabaya Center.

        What popular shopping places are close to Hotel Majapahit Surabaya MGallery?

        Shopping options in Hotel Majapahit Surabaya MGallery’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

        What are popular attractions near Hotel Majapahit Surabaya MGallery?

        Hotel Majapahit Surabaya MGallery’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

        Show more questions
        See map

        Explore the neighborhood

        What people love about Hotel Majapahit Surabaya MGallery

        • 10

          Exceptional

          "We love our stay at majapahit hotel."

          Anindra

          |

          17 May 2022

        • 10

          Exceptional
          Spaciousness

          "Room is spacious and beautiful"

          Anindra

          |

          17 May 2022

        • 9.6

          Exceptional

          "Loved the hotel!"

          Stephan

          |

          16 May 2022

        Overall rating:

        9.1

        Exceptional
        616 reviews
        Cleanliness
        9.0
        Facilities
        8.9
        Location
        9.4
        Read all reviews >
        What travelers say they love:
        Fabulous hotel for a very reasonable price.
        georges from United States
        Couple
        More about Hotel Majapahit Surabaya MGallery

        More about Hotel Majapahit Surabaya MGallery

        Hotel Majapahit Surabaya MGallery

        Hotel Majapahit Surabaya MGallery is the perfect choice for travelers who want to take in the sights and sounds of Surabaya. Experience an urban escape in Surabaya with a stay at Hotel Majapahit Surabaya MGallery, with its exceptional location right in the city center.
        Hotel Majapahit Surabaya MGallery provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surabaya.
        If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
        For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
        Feel right at home during your stay at Hotel Majapahit Surabaya MGallery. Some rooms at Hotel Majapahit Surabaya MGallery are equipped with air conditioning for your convenience. Some rooms at Hotel Majapahit Surabaya MGallery include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
        The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Majapahit Surabaya MGallery. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Majapahit Surabaya MGallery is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
        A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
        Hotel Majapahit Surabaya MGallery lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
        Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Hotel Majapahit Surabaya MGallery. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


        Around the property

        Take some time to explore Surabaya during your stay at the hotel. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 440 m away.

        Show more
        Amenities and facilities
        Excellent
        Facilities

        8.9

        Most talked about facilities

        Breakfast

        6 mentions

        Food & Dining

        2 mentions

        Housekeeping

        2 mentions

        Languages spoken

        • English
        • Indonesian

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet [LAN]
        • Internet services
        • Wi-Fi [portable rental]
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Billiards
        • Fitness center
        • Garden
        • Hot tub
        • Massage
        • Nightclub
        • On-site entertainment
        • Pub crawl
        • Sauna
        • Spa
        • Steamroom
        • Swimming pool [outdoor]
        • Ticket services
        • Tours
        • Yoga room

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Covid-19 testing service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • BBQ facilities
        • Bottle of water
        • Coffee shop
        • Grocery delivery
        • Kitchen
        • Poolside bar
        • Restaurant [halal]
        • Restaurant [kosher]
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Gift/souvenir shop
        • Grooming service
        • Infirmary
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Postal service
        • Safety deposit boxes
        • Salon
        • Shops
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service
        • Family room
        • Kids meal
        • Playground
        • Swimming pool [kids]

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Exterior corridor
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Airport transfer
        • Bicycle parking
        • Car park [charges apply]
        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Taxi service
        • Valet parking

        Available in all rooms

        • Air conditioning
        • Bathrobes
        • Bathtub
        • Coffee/tea maker
        • Complimentary tea
        • Desk
        • Fan
        • Free bottled water
        • Free instant coffee
        • Hair dryer
        • In-room safe box
        • Mirror
        • Non-smoking
        • Satellite/cable channels
        • Seating area
        • Separate shower/bathtub
        • Shower
        • Slippers
        • Smoke detector
        • Sofa
        • Telephone
        • Toiletries
        • Towels
        • Wake-up service
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • American
        • Asian
        • Continental
        • Halal
        • Buffet
        Restaurants on site

        Sarkies

        • Cuisine: Chinese
        • Menu: Buffet

        Indigo

        • Cuisine: International
        • Menu: Buffet

        The MAJ

        • Cuisine: American, European, International
        • Menu: Buffet

        Lobby Lounge

        • Cuisine: International
        • Menu: Buffet

        Deli Shop

        • Cuisine: International
        • Menu: Buffet

        Roof Garden

        • Cuisine: International
        • Menu: A-la-carte
        Location
        Jalan Tunjungan 65, Surabaya Center, Surabaya, Indonesia, 60275
        Exceptional
        Location

        9.4

        Airports

        • Juanda International Airport (SUB)
          14.2 km
        • Abdul Rachman Saleh Airport (MLG)
          75.4 km

        Public transportation

        • Gubeng Train Station
          1.5 km
        • Pasar Turi Train Station
          1.5 km

        Hospital or clinic

        • Posyandu Genteng
          280 m

        Shopping

        • Tunjungan Plaza
          450 m

        Convenience store

        • Indomaret
          430 m

        Cash withdrawal

        • ATM
          140 m
        What's nearby

        Popular landmarks

        • Tunjungan Plaza
          450 m
        • Tugu Pahlawan
          1.5 km
        • Monkasel (Submarine Monument)
          1.7 km
        • Suramadu National Bridge
          2.0 km
        • Sampoerna Museum
          3.3 km
        • Bungkul Park
          3.5 km
        • Surabaya Town Square
          4.0 km
        • Surabaya's Zoo
          4.1 km
        • Pakuwon Food Festival
          7.0 km
        • Masjid Nasional Al Akbar Surabaya
          9.0 km

        Nearby landmarks

        • Wisata Rasa
          150 m
        • Pasar Genteng
          170 m
        • Kantor Garuda Indonesia
          220 m
        • Posyandu Genteng
          280 m
        • Plaza Tunjungan
          320 m
        • Gramedia Bookstore
          330 m
        • Wartel Shops
          330 m
        • Taman Prestasi
          340 m
        • Tunjungan Mall
          350 m
        • Surabaya Town Hall
          360 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 2-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-in until00:00
        • Check-out from12:00
        • Check-out until13:00

        Getting around

        • Airport transfer fee285000 IDR
        • Travel time to airport (minutes)40

        Extras

        • Breakfast charge (unless included in room price)185715 IDR
        • Daily Internet/Wi-Fi fee150000 IDR

        The property

        • Non-smoking rooms/floorsyes
        • Number of bars/lounges1
        • Number of floors2
        • Number of restaurants3
        • Number of rooms 139
        • Room voltage220
        • Year property opened1910
        • Most recent renovation2020
        Property announcements

        In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

        The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

        Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

        Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

        Reviews of Hotel Majapahit Surabaya MGallery from real guests

        Provided by verified guests of Agoda
        9.1
        /
        10
        Exceptional
        Cleanliness9.0
        Facilities8.9
        Location9.4
        Service9.3
        Value for money9.0
        High score for Surabaya
        Rating
        9+ Exceptional (99)
        8-9 Excellent (23)
        7-8 Very Good (14)
        6-7 Good (4)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (31)
        Jun - Aug (25)
        Sep - Nov (26)
        Dec - Feb (62)
        All guests (311)
        All room types
        All languages

        Show reviews that mention 

        Showing 144 verified guest comments
        12345
        10.0
        Exceptional
        OLESYA from Singapore
        Solo traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 1 night in June 2019

        Magical experience”

        One of the most beautiful heritage hotels in Southeast Asia! I loved absolutely everything about it, including its spa. Attentive and proactive staff, which is rare. Excellent central, yet serene location. The room is huge and well maintained.

        Reviewed June 30, 2019

        See room deals

        9.6
        Exceptional
        Tiodora from Indonesia
        Solo traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 1 night in May 2019

        Amazeeeeeng!!”

        One of the best stay I've experienced. Noticed this hotel when I was looking for the tourism spot in Surabaya. It was mentioned one of the historical building is now became a hotel. Checked the info and highly intrigued. I was mesmerized by the history of this hotel and how it is preserved. The structure is still the same as maybe 100 years ago. It is amazing how they preserved all the beautiful details and nuance. The beautiful garden in inside is beautifully maintained and can be enjoyed from the balcony. All the staffs were nice and helpful. I took the Heritage hotel tour and got the opportunity to peek the 2 storey Presidential Suite. Will definitely come back to this hotel when I visit Surabaya in the future so I can enjoy all the facilities and comfort. Staying in this hotel is not just a stay. It is an experience and exploration to the reminiscence of the past and history. Indonesia needs more historical hotel like this

        Reviewed May 18, 2019

        See room deals

        9.6
        Exceptional
        Andree from Indonesia
        Family with teens
        CLASSIC ROOM, 2 Single Beds
        Stayed 1 night in February 2019

        Historic hotel with great hospitality”

        All staff were friendly and helpful. The room itself was very decent and beautiful. The architecture was maintained exactly the same with the original condition. The breakfast options are plentiful and guest can order 1 out of 4 special breakfast options catered specially for hotel guest. Large pool and maintained properly. Really recommended and will come back again someday.

        Reviewed May 12, 2019

        See room deals

        10.0
        Exceptional
        Elisabeth from Australia
        Business traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 2 nights in March 2019

        Great, historic hotel”

        This is my second stay at the Majapahit Hotel and I love it even more now. The staff are incredible and very helpful with business things and lost belongings. The rems are beautifully decorated with antiques. The hotel is old but it this case it is a huge asset because it's got an amazing history and is part of Indonesia's independence story. The architecture is also something to look out for. If you like going to the gym then the equipment is a bit old, but that is probably the only criticisms I can make and it's not enough to detract from the overall feel.

        Reviewed March 23, 2019

        See room deals

        10.0
        Exceptional
        Su from Malaysia
        Solo traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 2 nights in June 2019

        Just awesome to have the chance to experience this historical building ”

        Super convenient and most staff are just so friendly. Room is very spacious and bedding was super comfortable.

        Reviewed June 29, 2019

        See room deals

        10.0
        Exceptional
        Linda
        Family with young children
        CLASSIC ROOM, 1 King size Bed
        Stayed 3 nights in December 2018

        Great historic hotel”

        It was great hotel with the historic background, the building and landscape were highly maintained, hotel room & bathroom were clean, staff were friendly, many choice of breakfast menu, and the hotel view was so instagramable. We're so happy to stay at this hotel and will be back for sure.

        Reviewed January 04, 2019

        See room deals

        9.2
        Exceptional
        Stephen from Malaysia
        Solo traveler
        HERITAGE SUITE, 1 King size Bed
        Stayed 2 nights in November 2018

        Why stay in a concrete box when you can have space, grandeur and greenery?”

        The Majapahit is a rare gem - it has a small street frontage but is deep away from the road, in contrast to a multistorey box hotel. The rooms front onto 2 green squares and are spacious and well appointed. Food is good, with a good selection. The bar has a live band (I was there on a Thursday) in the evening. One word of caution - the spa and fitness centre is well appointed, however, if you are male and thinking your tired legs after a trek up Ijen & Bromo can get some relaxing deep tissue massage, sadly you are going to be disappointed as they do not offer male masseuse and they would only massage my lower legs...

        Reviewed November 29, 2018

        See room deals

        8.8
        Excellent
        Deborah from Singapore
        Group
        CLASSIC ROOM, 2 Single Beds
        Stayed 3 nights in May 2019

        Excellent”

        Manage to upgrade to king room. However aircon is not strong enough. Have to walk a distance to nearest shopping centre

        Reviewed May 28, 2019

        See room deals

        9.2
        Exceptional
        Deborah from Singapore
        Couple
        CLASSIC ROOM, 1 King size Bed
        Stayed 3 nights in May 2019

        Exceptional”

        Aircon is not strong enough.

        Reviewed May 28, 2019

        See room deals

        10.0
        Exceptional
        Stephen from Singapore
        Family with teens
        CLASSIC ROOM, 2 Single Beds
        Stayed 2 nights in April 2019

        MAGNIFICENT”

        If you get the chance, don't miss it. Great service, great ambience and fabulous rooms.

        Reviewed April 30, 2019

        See room deals

        9.6
        Exceptional
        Ong from Singapore
        Solo traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 3 nights in August 2018

        Good service and great location”

        The staffs made me feel the warm welcome upon arrival. They are patient and helpful to all my queries. Location is also convenient and within short walk to Tunjungan Plaza. Despite being in the centre if the city, the room is quiet and peaceful. No trace of being in the middle of all the hassle of the city.

        Reviewed August 20, 2018

        See room deals

        9.6
        Exceptional
        Siang from Singapore
        Family with teens
        CLASSIC ROOM, 1 King size Bed
        Stayed 2 nights in June 2018

        Good value for money Nostalgic ”

        2nd time we stayed in this nostalgic hotel in Surabaya. Loved the ambience & quietness Location is great as TP1-6 malls are just stone throw away yet no hustle. Broke a glass which cost $10 which I think is overcharging

        Reviewed June 23, 2018

        See room deals

        10.0
        Exceptional
        Tika from Indonesia
        Family with young children
        CLASSIC ROOM, 1 King size Bed
        Stayed 2 nights in June 2018

        Back to the colonial era”

        I love the building & room interiors where everything is so classic like we were back in the colonial era. Staffs are really helpful & attentive to my requests. The garden area is so spacious which make the ambience so peaceful.

        Reviewed June 20, 2018

        See room deals

        8.4
        Excellent
        Lazarus from United States
        Solo traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 2 nights in May 2018

        Historic, Iconic and Beautiful”

        This is probably the most enjoyable hotel I have stayed at in Indonesia. It's amazing how well preserved they keep this more than 100 year old property. If you appreciate early 20th century architecture, this place is a gem.

        Reviewed May 20, 2018

        See room deals

        10.0
        Exceptional
        Randall from Indonesia
        Family with young children
        CLASSIC ROOM, 1 King size Bed
        Stayed 3 nights in February 2018

        Beautiful property with excellent service.”

        I first stayed at Hotel Majapahit when I was attending a convention in Surabaya several months ago. I enjoyed the historical building and associated tradition along with excellence service. I returned with my Indonesian business partner and his family for a long weekend and for shopping at Tunjungan Mall. A wonderful experience again.

        Reviewed February 26, 2018

        See room deals

        8.0
        Excellent
        Virginia from Singapore
        Business traveler
        CLASSIC ROOM, 1 King size Bed
        Stayed 1 night in January 2018

        Security concern at front desk”

        1 night stay as stopover. All staff were good, helpful and friendly till the last part, checking-out. The staff doing my check-out greatly upset me from a security stand-point. He took my credit card for settlement of restaurant dining bill and hotel taxi payment. When I asked for my credit card returned, he said he returned me. I checked and showed him my empty wallet and told him that he had not returned my card, only to get a sheepish smile and a return of my card with no further comments or words from the staff. This was at 6:30am on a Thurs, when there was no one in the lobby and no one checking out. Return of credit card is the most basic practice and will definitely cause the hotel guest a lot of trouble without the credit card when one is flying out of the country. This should never had happened in this renowned 5 Star hotel.

        Reviewed January 28, 2018

        See room deals

        10.0
        Exceptional
        Bondan from Indonesia
        Family with teens
        CLASSIC ROOM, 2 Single Beds
        Stayed 1 night in February 2019

        Serene”

        It’s a sanctuary actually not a mere hotel and lies right in the heart of Surabaya which means everywhere within a reach although public transport is not Surabaya’s plus side, but if you can afford this hotel who needs public transport service anyway ? The staffs are good and helpful, and during breakfast they are everywhere ready to serve you with smile. The room was clean and neat complete with old style furniture which get along with the hotel’s theme. The food was beyond my expectation with variety of it, you will even find ‘jamu’ (traditional herbal drinks) served. Everything was served in old style dining room which makes it even more personal and if you are rather claustrophobic you can have breakfast at a veranda complete with equator sun which will make your skin tan. Will I go back ? Hmm... If the hotel offers discount I will

        Reviewed February 06, 2019

        See room deals

        9.2
        Exceptional
        David from United Kingdom
        Family with teens
        CLASSIC ROOM, 1 King size Bed
        Stayed 8 nights in December 2018

        Historic hotel with Class”

        If you like a bit of history then this hotel is for you. The buildings are maintained in the colonial manner and the staff are very attentive. Breakfast options were plentiful and free nibbles with tea or coffee were available until late afternoon. The hotel is situated a short walk from the huge new shopping mall so options aplenty for all food tastes. The hotel even has its own on-site doctor which takes away the pain (excuse the pun) of looking for a local clinic.

        Reviewed December 27, 2018

        See room deals

        9.6
        Exceptional
        Frederic from Thailand
        Couple
        CLASSIC ROOM, 1 King size Bed
        Stayed 3 nights in April 2019

        Historic place”

        A very special and enjoyable stay. Very good service, beautiful gardens, a room with character, and a sensible price. Back in time to the Dutch East Indies :)

        Reviewed April 23, 2019

        See room deals

        10.0
        Exceptional
        Brenda from Malaysia
        Group
        CLASSIC ROOM, 2 Single Beds
        Stayed 2 nights in March 2019

        Excellent service!”

        Extremely value for money and experience

        Reviewed March 19, 2019

        See room deals

        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss