Hotel New Otani Hakata
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 Hotel New Otani Hakata
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8.3
Excellent
2.2% this month
/10
(667 reviews)See what guests said
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8.1
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Sun Selco100 m
  • Watanabedori Subway Station110 m
  • Beer Paddy Fukuoka210 m
  • Yanagibashi Rengo Market230 m
  • Haraguchi Shoten240 m
  • Nakaya250 m
  • Amaguriya Yanagibashi Honten280 m
  • Antenna Shop Yame Hompo400 m
  • Yakuin Subway Station430 m
  • Urban Spa Yurara650 m
  • Free Wi-Fi

    Hotel New Otani Hakata

    1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004 - See map
    "I was very impressed that each room comes with a cell phone with unlimited Internet and IDD calls to 5 countries for FREE."
    Wong - 21 December 2017
    Exceptional reputation
    Recommended by 91% of guests
    Excellent service
    8.8 rating for service
    • 110 meters to public transportation

    • Located in heart of Fukuoka

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 43 times for various dates | 6 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 1,845 Fukuoka properties
    See all rankings
    Room comfort score
    8.3/10
    Room size
    33 sqm.
    Service score
    8.8/10
    Cleanliness score
    8.6/10
    Better than
    98
    %
    of Fukuoka properties
    Bigger than
    97
    %
    of Fukuoka properties
    Better than
    95
    %
    of Fukuoka properties
    Better than
    94
    %
    of Fukuoka properties
    Value for money8.2
    Distance to city center0.1 KM
    Location rating8.1
    Nearest airportFukuoka Airport (FUK)
    Distance to airport4.2 km

    Rooms available at Hotel New Otani Hakata

    8.3
    Excellent
    Room comfort & quality
    Japanese Style Non-Smoking
    Japanese Style Non-Smoking
    ...
    • Room size: 79 m²/850 ft²
    • City view
    • 3 futons
    Enter dates to see prices
    Executive Double Room Non-Smoking
    Executive Double Room Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Double Room - Smoking
    Executive Double Room - Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Moderate Single Smoking
    Moderate Single Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Moderate Twin Non-Smoking
    Moderate Twin Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Moderate Double Smoking
    Moderate Double Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Moderate Single Non-Smoking
    Moderate Single Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Executive Twin Non-Smoking
    Executive Twin Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Moderate Double Non-Smoking
    Moderate Double Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Triple Non Smoking
    Triple Non Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds or 1 sofa bed
    Enter dates to see prices

    What people love about Hotel New Otani Hakata

    • 8.4
      Excellent
      Location

      "Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken."

      Tosapol

      |

      14 October 2018

    • 9.2
      Exceptional
      Location

      "4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport!"

      Tin Y.

      |

      13 November 2018

    • 9.6
      Exceptional
      Location

      "Location is great with a big supermarket next to it, and best of all quiet."

      Ming S.

      |

      13 November 2018

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    More about Hotel New Otani Hakata

    More about Hotel New Otani Hakata

    8.4
    Excellent

    "First impressed by two staff personnels attending us to the ..."

    Tosapol

    |

    14 October 2018

    An overview

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    What they offer

    9.2
    Exceptional
    Spaciousness

    "The room looks like the same as New Otani Osaka and the size..."

    Tin Y.

    |

    13 November 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    SENBAZURU
    Cuisine:Japanese
    Menu:Buffet
    GREEN HOUSE
    Cuisine:European, International
    Menu:A-la-carte
    CASTILLIAN ROOM
    Cuisine:European
    Menu:Buffet
    TAIKANEN
    Cuisine:Chinese
    Menu:Buffet
    AJISAI
    Cuisine:Local
    Menu:Buffet
    YAMANAKA
    Cuisine:Sushi
    Menu:Buffet

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Senbazuru
    10 m Japanese
    Sushi to Japanese cuisine Yamanaka Hotel New Otani Hakata
    10 m Japanese, Sushi
    Sushi Atsuga
    40 m Japanese, Sushi
    Asian cuisine
    Asian cuisine
    Tenshinrotaipei
    220 m Asian, Taiwanese
    Yamanaka Honten
    280 m Asian, Japanese, Sushi
    Hakata Sanuki udon soba Watanabedori
    380 m Asian
    Pub
    Pub
    Rooftop Garden Agus Nakasu
    1.1 km Pub
    Escale
    1.3 km Pub
    Irish Pub The Hakata Harp
    1.4 km Pub

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Hotel New Otani Hakata from real guests

    Overall rating
    8.3
    Excellent
    From 2027 reviews
    Provided by verified guests of
    Agoda Reviews (667)Booking.com Reviews (1357)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.6
    Facilities8.0
    Location8.1
    Room comfort and quality8.3
    Service8.8
    Value for money8.2
    High score for Fukuoka
    Rating
    9+ Exceptional (109)
    8-9 Excellent (76)
    7-8 Very Good (75)
    6-7 Good (21)
    <6 Below Expectation (22)
    Time of the year
    Mar - May (65)
    Jun - Aug (86)
    Sep - Nov (85)
    Dec - Feb (67)
    All guests (667)
    All room types
    All languages

    Show reviews that mention 

    Showing 303 verified guest comments
    12345
    7.6
    Very good
    Wen from Hong Kong
    Family with teens
    Moderate Twin Smoking
    Stayed 1 night in July 2019

    Average ”

    food varieties for Breakfast buffet is not much

    Reviewed July 23, 2019
    7.6
    Very good
    Sau from Hong Kong
    Family with teens
    Triple Non Smoking
    Stayed 6 nights in July 2019

    Very good”

    The staff of Hotel are nice and very helpful. The rooms are tidy and clean. However, only one key for each room is not convenience since we must wait the roommates to open the door when one of them go outsides.

    Reviewed July 22, 2019
    9.2
    Exceptional
    Tin from Macau
    Family with teens
    Semi Double Room - Non-Smoking
    Stayed 2 nights in November 2018

    2018 Birthday Trip to Japan”

    4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you (Japan) next year!

    Reviewed November 13, 2018
    8.4
    Excellent
    Tosapol from Thailand
    Group
    Triple Non Smoking
    Stayed 4 nights in October 2018

    Excellent services though a little pricy”

    This is my first time staying in Hotel New Otani. First impressed by two staff personnels attending us to the room, carrying our baggages, and explaining this and that. Room can suitably accommodate our group (3 people). Very quiet and we slept very well. But, the lightning control in the room is outdated and needs upgrading. Restroom was ok and filled with amenities (though quite old). Superb location - near Sunny supermarket, two small markets, several combinis, and yayoiken. English programs on the TV. Didn't try breakfast buffet (2900 JPY each). Quick elevator. Check out at 12:00. Taxi was always available. The staff helped me booked English-speaking taxi for sightseeing. This last point, though, I couldn't help feeling annoyed that the price I was told to pay (in English) did not exactly match the price he mentioned to the driver (in Japanese). Will come back if I get a good deal.

    Reviewed October 14, 2018
    9.6
    Exceptional
    Alberto from Philippines
    Family with teens
    Triple Non Smoking
    Stayed 2 nights in December 2017

    City center”

    City intersection center location. Very accommodating and warm atmosphere kind of hotel. Good hotel staff. Under the hotel and across the intersection are restaurants, groceries, and hospital 500 meters away.

    Reviewed December 28, 2017
    10.0
    Exceptional
    Wong from United Kingdom
    Solo traveler
    Run of House
    Stayed 2 nights in December 2017

    Excellent service”

    This hotel stands as an example of Japanese service and standard. I was very impressed that each room comes with a cell phone with unlimited Internet and IDD calls to 5 countries for FREE. The room size is good. It is very spacious. I find it hard to resist from giving full marks.

    Reviewed December 21, 2017
    9.6
    Exceptional
    David from Japan
    Solo traveler
    Run of House
    Stayed 2 nights in November 2017

    High quality hotel”

    Great staff! The parking is a little tricky to understand but the staff had good english speaking skills and explained the parking to me very well. The expense of the parking is very reasonable and much better than street parking. The location is a little too south for walking to Hakata, Nakasu, or Tenjin in cold weather. The room and the included perks are amazing. One of the best I have experienced in Japan. Even the smoking rooms do not smell like cigarettes. Very impressive. Will definitely stay again if budget allows.

    Reviewed December 03, 2017
    9.6
    Exceptional
    DARREN from United States
    Group
    Triple Non Smoking
    Stayed 3 nights in October 2017

    Great hotel to explore Fukuoka”

    Location was a perfect base to explore Fukuoka. Tenjin and Hakata easily accessible, as well as other areas. Many places to eat and shop close by. The rooms may be a little dated, but very clean and comfortable. The shower was awesome!

    Reviewed October 25, 2017
    9.6
    Exceptional
    Ming from Singapore
    Solo traveler
    Moderate Single Non-Smoking
    Stayed 2 nights in November 2018

    Excellent Service.”

    Kept offering apologies for having a big business group staying at their hotel, and that they were undergoing some renovations. But I was not affected at all by any of the above. They even provide early breakfast room service before the start of their breakfast time! Location is great with a big supermarket next to it, and best of all quiet.

    Reviewed November 13, 2018
    8.8
    Excellent
    EDILBERTO from Philippines
    Family with teens
    Triple Non Smoking
    Stayed 4 nights in October 2018

    Good hotel choice in Fukuoka”

    We made a good choice staying in Hotel New Otani Hakata. The room is spacious enough for 3 adults, a kid, and 2 big luggages. Easy to go places with subway and bus stops just infront of the hotel. Staff is also very helpful.

    Reviewed November 08, 2018
    9.2
    Exceptional
    craig from Singapore
    Business traveler
    Moderate Single Non-Smoking
    Stayed 1 night in October 2018

    Great location”

    Hotel was close to both the airport and my meetings. Staff were extremely helpful in that I arrived early and they had been full the night before and they still got me into my room before the check in time. Didn't have a pool or gym but that is a mnior point.

    Reviewed October 05, 2018
    10.0
    Exceptional
    Stuart from Australia
    Family with young children
    Triple Non Smoking
    Stayed 10 nights in April 2019

    Fantastic Hotel and Staff”

    The Best Hotel in Fukuoka

    Reviewed May 11, 2019
    4.8
    Chui from Singapore
    Couple
    Semi Double Room - Non-Smoking
    Stayed 3 nights in March 2019

    Acceptable”

    Hotel location is not near to Hakata area but consider convenient by bus. Airport bus just beside the hotel. Room is spacious.

    Reviewed April 23, 2019
    8.8
    Excellent
    STANLEY from Singapore
    Family with young children
    Moderate Twin Non-Smoking
    Stayed 2 nights in December 2018

    Friendly staff”

    The hotel rooms were ordinary needed some upgrading and the triple rooms always mean the worst part of the hotel. Only good thing was the wonderful breakfast.

    Reviewed December 27, 2018
    8.0
    Excellent
    Suet from Hong Kong
    Family with teens
    Moderate Twin Smoking
    Stayed 3 nights in February 2018

    Very good”

    will go angin

    Reviewed December 26, 2018
    8.0
    Excellent
    Lina from Hong Kong
    Family with young children
    Connecting Room - Non-Smoking
    Stayed 2 nights in December 2018

    Value for money”

    Overall great. Excellent breakfast. Only cons is 10 min walk to Tenjin Station.

    Reviewed December 19, 2018
    10.0
    Exceptional
    WAI from Hong Kong
    Couple
    Moderate Double Non-Smoking
    Stayed 2 nights in October 2018

    Will stay with Hotel New Otani Hakata again”

    The rooms were spacious and clean. Great price offer for parking, 24hr supermarket across the street and an old wet market behind the hotel is very convenient.

    Reviewed October 08, 2018
    9.6
    Exceptional
    Cheuk from Hong Kong
    Group
    Moderate Twin Non-Smoking
    Stayed 7 nights in August 2018

    Very Very Very Good!!”

    The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.

    Reviewed August 31, 2018
    10.0
    Exceptional
    Joy from South Korea
    Family with young children
    Triple Non Smoking
    Stayed 3 nights in March 2018

    Excellent hotel in Fukuoka ”

    We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.

    Reviewed March 31, 2018
    9.2
    Exceptional
    Alan from United Kingdom
    Couple
    Stayed 2 nights in December 2017

    Convenient ”

    The hotel is next to a subway station and there are numerous buses that go to Hakata Station for only ¥100. It only cost ¥2000 to get to the airport by taxi. There were 2 supermarkets nearby as well. The rooms were spacious and clean. The toilets needed an upgrade though. Most of the staff speak English to a good extent.

    Reviewed December 09, 2017
    12345
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    • Excellent location
    • Canal City Hakata
    • Watanabedori Subway Station is within 0.11 km