Hotel Palace Heights
Standard Double Hotel Palace Heights
Bathroom Hotel Palace Heights
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8.8
Excellent
/10
(314 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Art Today10 m
  • Spirit70 m
  • Ashok Travels & Tours80 m
  • Rangarsons Music Depot160 m
  • M Ram & Sons160 m
  • Bookworm160 m
  • Q'BA160 m
  • Rajiv Chowk Metro Station180 m
  • New Prominent Tailors200 m
  • Soma210 m
  • Free Wi-Fi
    2018

    Hotel Palace Heights

    D-26/28 Connaught Place, Central Delhi, New Delhi and NCR, India, - See map
    "We enjoyed the breakfast service - the local dishes were very tasty."
    Vincent - 11 November 2018
    Fantastic breakfast
    100% positive mentions
    Exceptional reputation
    Recommended by 94% of guests
    • 180 meters to public transportation

    • Located in heart of New Delhi and NCR

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 14 times for various dates

    Property ranking|Compared to 9,212 New Delhi and NCR properties
    See all rankings
    Value for money score
    8.2/10
    Location score
    9.4/10
    Service score
    9.0/10
    Cleanliness score
    9.0/10
    Better than
    99
    %
    of New Delhi and NCR properties
    Better than
    99
    %
    of New Delhi and NCR properties
    Better than
    99
    %
    of New Delhi and NCR properties
    Better than
    99
    %
    of New Delhi and NCR properties
    Value for money8.2
    Location rating9.4
    Nearest airportIndira Gandhi International Airport (DEL)
    Distance to airport12.7 km

    Rooms available at Hotel Palace Heights

    8.8
    Excellent
    Room comfort & quality
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 double bed
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    Standard Double
    Standard Double
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 double bed
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    Deluxe Single
    Deluxe Single
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 single bed
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    Standard Single
    Standard Single
    ...
    • City view
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    Double Standard
    Double Standard
    ...
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      Luxury Room Shared Bed
      Luxury Room Shared Bed
      ...
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        Basic Double
        Basic Double
        ...
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          Room Economy
          Room Economy
          ...
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            Basic Single
            Basic Single
            ...
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              Single Deluxe
              Single Deluxe
              ...
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                What people love about Hotel Palace Heights

                • 8.8
                  Excellent
                  Staff 

                  "Great location,and every staff is always helpful!"

                  Han-Ling

                  |

                  25 May 2018

                • 7.6
                  Very good
                  Location

                  "Located on a busy street surrounded with shops and food outlets."

                  Mavis T.

                  |

                  29 November 2018

                • 8.8
                  Excellent
                  Staff 

                  "Best part was staff hospitality and cordial behaviour."

                  Shishir

                  |

                  18 May 2018

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                More about Hotel Palace Heights

                More about Hotel Palace Heights

                8.8
                Excellent

                "Rest all was quite clean."

                Shishir

                |

                18 May 2018

                An overview

                Show less

                What they offer

                9.6
                Exceptional
                Staff 

                "Staff is very attentive and helpful."

                Philippe

                |

                31 May 2017

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Breakfast options

                American
                Asian
                Continental

                Restaurants on site

                ZAFFRAN
                Cuisine:Indian
                Menu:Buffet

                Nearby restaurants

                Indian cuisine
                Indian cuisine
                Shudh Vaishno
                130 m Indian
                Garam Dharam Dhaba Te Theka
                180 m Indian, Vegetarian
                Ginza
                490 m Indian
                British cuisine
                British cuisine
                A Ta Maison
                260 m British, Contemporary, French
                Afternoon tea at the Imperial Hotel Delhi
                950 m British, Indian, Vegetarian
                Londoners
                9.4 km British, Chinese, Italian
                Chinese cuisine
                Chinese cuisine
                Daba
                120 m Chinese, Indian, International
                Vega
                490 m Chinese, Indian, Vegetarian
                Dee Lazeez
                520 m Chinese, Indian

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Announcements

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                Reviews of Hotel Palace Heights from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (314)Booking.com Reviews (647)
                8.8
                /
                10
                Cleanliness9.0
                Facilities7.9
                Location9.4
                Room comfort and quality8.8
                Service9.0
                Value for money8.2
                Rating
                9+ Exceptional (116)
                8-9 Excellent (63)
                7-8 Very Good (46)
                6-7 Good (11)
                <6 Below Expectation (7)
                Time of the year
                Mar - May (50)
                Jun - Aug (62)
                Sep - Nov (59)
                Dec - Feb (72)
                All guests (314)
                All room types
                All languages

                Show reviews that mention 

                Showing 243 verified guest comments
                12345
                8.0
                Excellent
                Hyesung from South Korea
                Couple
                Standard Double
                Stayed 1 night in July 2019

                Great location and helpful staff”

                My favorite thing about this hotel never sell or work with any travel agency. They help me to get uber as well. But it is tiny room and breakfast was bit limited. Not all buffet but options to choose.

                Reviewed July 21, 2019
                9.6
                Exceptional
                David from Australia
                Business traveler
                Standard Double
                Stayed 1 night in May 2019

                Great Location, Excellent Staff”

                I recently spent time in New Delhi. The hotel is a great place to because of it's location at Connaught Place. Friendly and helpful staff made my stay that much better. Will stay there again when visiting New Delhi

                Reviewed May 26, 2019
                10.0
                Exceptional
                Neville from Australia
                Couple
                Standard Double
                Stayed 1 night in March 2019

                A great boutique hotel ”

                This is a great hotel in a central location in Connaught Place. It is quiet & clean with a restaurant that serves excellent food. Staff are very friendly & helpful. We have stayed here several times & would totally recommend this hotel.

                Reviewed March 08, 2019
                8.0
                Excellent
                Robert from United States
                Solo traveler
                Deluxe Single
                Stayed 3 nights in November 2018

                Connaught base”

                Location in middle of Connaught Circle. Confusing at 3 am arrival in locating. Little less confusing in daylight. Takes a little time to get acclimated to the circle. Don’t look lost. Too many “friends” to help you their way. Good base to explore from. Metro close.

                Reviewed December 13, 2018
                6.8
                Good
                Jeyanthi from Malaysia
                Solo traveler
                Deluxe Double
                Stayed 1 night in April 2019

                Good location”

                Very good location and within walking distance of shops. Hotel is a bit dated but the room was comfortable and clean. Breakfast was good and staff at the restaurant were very kind and accommodating. Front desk person needs to improve on being friendly and welcoming as this is the first person you meet when checking in and yes, it does matter.

                Reviewed April 11, 2019
                10.0
                Exceptional
                James from United States
                Solo traveler
                Standard Double
                Stayed 7 nights in June 2017

                Excellent stay at Hotel Palace Heights”

                I am an avid traveler so I have a lot of experience with hotels. My 7 night stay at Hotel Palace Heights was a really enjoyable and stress free experience. The room had everything I needed and more. It had many electrical outlets so I did not have to use my extension cord which I carry around for rooms with only 1 or 2 outlets. The marble shower was clean and looked new (no stains on the marble), hot water was plentiful. A newspaper was delivered every morning. The staff were courteous, friendly and knowledgable about getting around Delhi (I used the Metro which was fast and easy to learn). The location is excellent and 2 minutes walk to the central Metro Ravi Chowk station. The housekeeping staff occasionally brought me delicious complimentary cookies. All in all I was a happy camper at Hotel Palace Heights.

                Reviewed June 13, 2017
                9.2
                Exceptional
                Margaret from Australia
                Group
                Deluxe Double
                Stayed 3 nights in October 2016

                Repeat Customer”

                This was my 3rd stay at the Hotel Palace Heights, and each visit has been as good as the rest! Their consistency of service and cleanliness is commendable. The location is excellent, as is the restaurant.

                Reviewed November 09, 2016
                9.3
                Exceptional
                Stephen from Australia
                Group
                Standard Double
                Stayed 4 nights in December 2015

                Clean, comfortable, location and service great”

                Service, location, food

                A little expensive for small hotel in India but very happy with my stay here. Rooms not huge but clean and comfortable. Great location in Connaught Circle, many places to eat and drink within walking distance. The hotel staff service was exceptional. Be careful getting motor rickshaw, get the staff to fetch you one, they will all tell you lies and try to take you to a shop or tourist booking office

                Reviewed January 12, 2016
                10.0
                Exceptional
                Paul from Australia
                Couple
                Deluxe Double
                Stayed 3 nights in January 2015

                Great Hotel”

                Location, Staff, Restaurant

                This is an excellent little hotel. We have stayed here twice now and the service has been exceptional. Staff go out of their way to provide assistance. Just be careful of the aggressive touts working outside the front door in Connaught Place - they will tell you they are working for the hotel but they are not.

                Reviewed January 25, 2015
                9.7
                Exceptional
                Margaret from Australia
                Solo traveler
                Deluxe Double
                Stayed 4 nights in June 2014

                What a great find”

                The staff, the restaurant and the service

                Our stay at this Hotel was faultless! The staff couldn't have been more helpful and caring of our needs, within the Hotel AND beyond! This has been my 5th stay in New Delhi and the Hotel Palace Heights has been my best find!

                Reviewed June 25, 2014
                9.3
                Exceptional
                Anne from United Kingdom
                Couple
                Deluxe Double
                Stayed 2 nights in April 2013

                Excellent stay here.”

                Location, cleanliness and friendly

                We wanted somewhere in the city centre, close to Metro access and Palce Heights was ideal. Clean and quiet - a real oasis after a day's worth of pounding the city streets! On top of that the staff were all very friendly and helpful. The Indian breakfast options were delicious. Lots of other great restaurants outside the door. Easy to get to/from the airport on the Airport Express/Metro.

                Reviewed April 23, 2013
                9.7
                Exceptional
                Jennifer from United Kingdom
                Business traveler
                Deluxe Double
                Stayed 3 nights in April 2012

                Fabulous Hotel in Connaught Place”

                The Staff were lovely

                I really liked this hotel. The Staff were delightful, and tried so hard to do everything they could for us. We had lots of business meetings, and they arranged a car for us for the whole day which was really convenient and very cheap for the time we had. The restaurant in the hotel was very good -excellent food and drinks and the staff were incredibly nice - opening early for us when we wanted to have drinks or meetings there before normal opening times. The fact that it was so busy with lots of locals coming for dinner is testament to the food quality. Outside the hotel is basically a building site, but I guess if they ever finish, it will look really good. The location is central,and Connaught Place is really good fro shopping and walking distance to the Jann.market.

                Reviewed July 14, 2012
                9.0
                Exceptional
                Shang-Chuan from Taiwan
                Family with teens
                Deluxe Double
                Stayed 1 night in March 2012

                Best service in India!”

                Location and service was superb!

                Please don't be put off by the entrance, when you go up to the lobby you will get lovely service from the reception. The food at Zaffran restaurant was one of the best meal we had and the price is very reasonable. The room was quite small but very clean. They even offered us a room to take a shower in the evening because our flight is very late at night. I only have good things to say about this hotel.

                Reviewed March 15, 2012
                9.7
                Exceptional
                Geetha from Malaysia
                Family with young children
                Deluxe Double
                Stayed 2 nights in April 2011

                Wonderful boutique hotel in Delhi”

                Location, hospitality and facilities

                the hotel is located just across the metro station. we arrived at 10am, and while waiting the hotel provided breakfast. all the hotel staff are extremely hospitable and ever willing to help. the room has been tastefully done to unwind at the end of the day.

                Reviewed April 24, 2011
                8.3
                Excellent
                MATTHEW from Australia
                Couple
                Deluxe Double
                Stayed 2 nights in December 2010

                Decent stay, friendly staff”

                Restaurant inside the hotel called Safron is fantastic. Food was great. Quiet location away from constant car horns
                Room felt a little pokey and small.

                Location was Ok, rooms felt a little pokey. Service and friendliness was excellent. Car hire and guide was available which was excellent value for money. Didnt feel very safe at night in the area, but prob better than most other locations in Delhi. Felt safe in the hotel though which was good. Did I say the food was fantastic? It was indeed

                Reviewed January 09, 2011
                9.3
                Exceptional
                TOMOKO from Japan
                Group
                Deluxe Double
                Stayed 1 night in October 2009

                Newly renovated - very good service”

                Hotel is newly renovated, bathroom beautiful with all marbles. The location super convinient right in the middle of Connaught place. The restaurant serves delicious Punjab dishes as well as very good Dal curries. Staff very efficient.
                Not much cons but I would say walls could have been slightly thin. We could hear shower sound from next door alghough a very short while. The rooms are not so big.

                Very nice hotel located in the middle of the shopping district - Connaught place. Janpath is just mins walk, Fabindia just around the corner. The hotel resaurant was very good as well. The food was delicious but the staff were very friendly. The hotel rooms are slightly small but newly renovated, new LCD TV and new marble bathroom. I am very satisfied with the service. Oh, and they do breakfast for you however early you have to leave!

                Reviewed October 26, 2009
                9.3
                Exceptional
                Opa from Thailand
                Group
                Deluxe Double
                Stayed 1 night in February 2009

                Very clean hotel”

                -very very clean and modern room with very good breakfast -helpful staff

                We loved the breakfast here with variety to choose, the way its cook is up to standard. The hotel is in good location, the bank is on the 2nd floor,200 m to Palika bazaar and short distance away from market (kari..). selling wool sweaters, sari and dresses with the prices for local, not the overpriced for tourists.

                Reviewed February 20, 2009
                10.0
                Exceptional
                andree from United States
                Couple
                Standard Double
                Stayed 5 nights in January 2019

                Excellent hotel”

                This place was our sanctuary from the chaos outside. I’ve stayed in other Delhi hotels that cost slightly less than Palace Heights but were far less comfortable, clean and professionally run. Nice hot showers, good WiFi and the most helpful, attentive staff. Added benefit: the restaurant is so good that not just guests eat there. It is busy most nights.

                Reviewed January 30, 2019
                7.6
                Very good
                Mavis from Malaysia
                Family with teens
                Deluxe Double
                Stayed 2 nights in November 2018

                Very good”

                Located on a busy street surrounded with shops and food outlets. The room was little small that what I thought, but it was comfortable and clean. Breakfast was simply and the staffs were very friendly

                Reviewed November 29, 2018
                10.0
                Exceptional
                Vincent from United Kingdom
                Couple
                Deluxe Double
                Stayed 3 nights in November 2018

                Very good hotel”

                This hotel is in a good location on Connaught Place. It is easy to get to and from the airport by taxi. The hotel is clean and the staff are very attentive. Our room was on the back side of the building and it was quiet. We had a very good evening meal in the hotel restaurant. We enjoyed the breakfast service - the local dishes were very tasty. I definitely recommend this hotel.

                Reviewed November 11, 2018
                12345
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                Hotel Palace Heights
                |Excellent 8.8
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                • Exceptional location
                • Connaught Place
                • Rajiv Chowk Metro Station is within 0.18 km