Hotel Urban Brisbane
Hotel Urban Brisbane
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King Balcony - Guestroom Hotel Urban Brisbane
King Balcony - Guestroom
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Lobby Hotel Urban Brisbane
Lobby
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Lobby Hotel Urban Brisbane
Lobby
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Interior view Hotel Urban Brisbane
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Excellent
Location
8.3
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Hotel Urban Brisbane

Excellent location
Stay in the heart of Brisbane - See what's nearby
Have a question for Hotel Urban Brisbane?
Excellent
From 279 reviewsSee what guests said
8.2
Recommended by 83% of guests
  • 300 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
8.1
Excellent
Room comfort & quality
Twin Balcony
Twin Balcony
...
  • City view
  • 32 m²/344 ft²
  • 2 double beds
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Queen Balcony
Queen Balcony
...
  • City view
  • 32 m²/344 ft²
  • 1 queen bed
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Sweet Urban
Sweet Urban
...
  • City view
  • 44 m²/474 ft²
  • 1 king bed
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King Balcony
King Balcony
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Deluxe 1 Bedroom Suite Balcony
Deluxe 1 Bedroom Suite Balcony
...
  • Non-smoking
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Suite, 2 Bedrooms
Suite, 2 Bedrooms
...
  • Balcony/terrace
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Superior King Balcony
Superior King Balcony
...
  • Non-smoking
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Special Offer - Queen Room with Balcony
Special Offer - Queen Room with Balcony
...
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    Sweet Urban One Bedroom
    Sweet Urban One Bedroom
    ...
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      SUITE ONE BEDROOM - ROOM ONLY
      SUITE ONE BEDROOM - ROOM ONLY
      ...
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        More about Hotel Urban Brisbane

        More about Hotel Urban Brisbane

        "Staff are wonderful and provide amasing customer service"

        Reviewed 05 April 2016

        Debbie from Australia

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        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Good location"

        Kevin from Taiwan

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        Group
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (279)Booking.com Reviews (644)
        8.2
        Read reviews from:
        Cleanliness8.4
        Facilities8.1
        Location8.3
        Room comfort and quality8.1
        Service8.4
        Value for money8.1
        Provided by verified guests of Agoda
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        Showing 213 verified guest comments
        12345
        5.6
        Kelly from Australia
        Couple
        King Balcony
        Stayed 1 night in August 2018
        Cheap and dated comfy beds”
        Very basic, dated. The comfortable king size bed saved this hotel. Very hit and miss balcony tiny and grotty with cigarette butts even though hotel has no smoking policy. Claim to use “who gives a crap” toilet paper which supports a charity but uses standard hotel brand toilet paper. Car park difficult to use and staff not very friendly or welcoming. Good for a cheap basic stay.
        Reviewed August 09, 2018
        7.2
        Very good
        Paul from Australia
        Solo traveler
        Twin Balcony
        Stayed 1 night in July 2018
        Ok motel”
        Only stayed the night slight mess up with booking but fixed quickly.
        Reviewed July 30, 2018
        10.0
        Exceptional
        Daniel from Australia
        Solo traveler
        Sweet Urban
        Stayed 1 night in July 2018
        Manager Chris was amazing and the Sweet Urban was amazing. ”
        I booked through Agoda and the booking was not quite correct, no fault of the Hotel, but Chris the Manager on duty was very helpful and friendly. He managed to get it all sorted with minimum fuss and no stress. Thanks Chris.
        Reviewed July 17, 2018
        8.0
        Excellent
        Rebecca from Australia
        Family with young children
        Twin Balcony
        Stayed 5 nights in July 2018
        Trendy hotel”
        Long walk to cbf up hills and steps but there is a free bus out front to city Monday to Friday only,staff were great.
        Reviewed July 10, 2018
        7.2
        Very good
        Stephanie from Australia
        Business traveler
        Queen Balcony
        Stayed 4 nights in May 2018
        Very good”
        the staff were great but my room had blood stains on the sheets and the drapes
        Reviewed June 02, 2018
        7.2
        Very good
        Luke from Australia
        Solo traveler
        Twin Balcony
        Stayed 1 night in May 2018
        Not to bad. There are better options for the same price. ”
        The hotel is dated and you still need to get a taxi to centre of the city
        Reviewed June 01, 2018
        3.6
        Samantha from Australia
        Family with young children
        Twin Balcony
        Stayed 2 nights in April 2018
        2 star ”
        lobby nice & bar, restaurant well equipped but step into the lifts and that’s where the nice ends. dirty corridors & lifts and room just okay. bathroom needing a bottle of bleach (after getting out of shower your feet get dirty from carpet and tiles and muddy areas in bathroom if floor still wet! beds comfortable. air conditioning enough to keep you awake unfortunately. carpark is the stuff of nightmares, I would never ever recommend taking a car bigger than a swift in there and it’s known to staff and maintenance how awful it is but no heads up ?! my checklist for a nice stay is a clean room and safe car park, both of which are a fail. won’t ever stay again.
        Reviewed April 15, 2018
        3.6
        Mirza from Australia
        Business traveler
        Queen Balcony
        Stayed 1 night in March 2018
        Worst experience ever”
        Worst customer service and worst room, asked for higher floor instead give me second floor and room smelled like insect repellant
        Reviewed March 30, 2018
        8.8
        Excellent
        Candice from Australia
        Couple
        Queen Balcony
        Stayed 1 night in March 2018
        Excellent”
        Very lovely room, great deep pool, comfortable bed and clean facilities. Carpet was a bit sticky. Not as close to Southbank as we thought but only 1.6km so not hard to walk.
        Reviewed March 05, 2018
        8.4
        Excellent
        C from Australia
        Couple
        Queen Balcony
        Stayed 2 nights in February 2018
        Nice unit”
        Friendly staff but only on till 10:30 weekends and 4pm weekdays. Good value for money but construction going on opposite starts early.
        Reviewed February 25, 2018
        10.0
        Exceptional
        Lauren from Australia
        Couple
        Queen Balcony
        Stayed 1 night in December 2017
        Very friendly staff., clean facilities and beautiful view ”
        Would love a microwave so food can be bought from supermarkets to eat and warmed
        Reviewed January 01, 2018
        4.8
        KaKa from Macau
        Couple
        Queen Balcony
        Stayed 3 nights in December 2017
        Acceptable”
        We had a bad memory in Urban hotel. The hair dry is damage dirty. And when we just get into the room I saw a small dead spider on the pillow. The light was not enough the room is too dark. And when we told the reception staff about those things. I can feel she is igniting to us from her reaction.. Especially when we asking about the car park information. We don't feel any enjoy or welcome on this hotel..
        Reviewed December 16, 2017
        8.8
        Excellent
        Christopher from United Kingdom
        Group
        Twin Balcony
        Stayed 1 night in November 2017
        Smart Modern Hotel”
        Decent location near to Roma Street Station. Had a large twin room with all the usual facilities for somewhere in this price bracket. Excellent shower.
        Reviewed December 03, 2017
        8.0
        Excellent
        Sushmitshri from India
        Business traveler
        Twin Balcony
        Stayed 3 nights in October 2017
        Very good”
        It is closer to CBD but at the same time tucked away on the hill. Wifi signal was quite weak in my room.
        Reviewed October 17, 2017
        10.0
        Exceptional
        Sandra from Australia
        Family with teens
        Twin Balcony
        Stayed 1 night in October 2017
        Close to all amenities ”
        This is a very friendly hotel with great staff and services. My stay was to be close to the Brisbane private hospital and it was, only a few steps away. I needed extended stay tine after a procedure and this was no problem for the hotel. I just paid a little extra and was able to stay on till my late evening flifgr
        Reviewed October 13, 2017
        9.2
        Exceptional
        Karen from New Zealand
        Couple
        Twin Balcony
        Stayed 1 night in October 2017
        Exceptional”
        Lovely hotel pleasant staff and clean rooms easy walk to queen St mall
        Reviewed October 07, 2017
        9.6
        Exceptional
        Jackie from Australia
        Couple
        Queen Balcony
        Stayed 2 nights in September 2017
        Great location ”
        Great location. Roma parklands over the road. Short walk to the mall, we walked to the casino and a nice walk to beautiful Southbank. Nice pool, good restaurant area and nice coffee. They have a laundry. Nice room and comfy beds. Staff were all very nice. We would stay here again.
        Reviewed October 02, 2017
        8.0
        Excellent
        Jacinta from Australia
        Couple
        Queen Balcony
        Stayed 2 nights in July 2017
        Good location in Brisbane”
        Hotel Urban is well located in Brisbane and great for a short stay in the city. The rooms are quite large and the beds amazingly comfortable. We checked in just before midnight, and the welcome was less than warm, with minimal conversation from the duty manager, hardly a smile and no directions to our room or offer to take our bags. I would recommend for the location for a short stay.
        Reviewed July 18, 2017
        8.0
        Excellent
        Kahla from Australia
        Business traveler
        Queen Balcony
        Stayed 1 night in March 2017
        Very good”
        Highlight - comfortable bed, verandah, curtains Lowlight - shocking parking facilities and sticky carpet
        Reviewed April 03, 2017
        8.8
        Excellent
        Hui from Malaysia
        Business traveler
        Queen Balcony
        Stayed 1 night in February 2017
        Clean, no frills hotel with polite staff.. thin walls.. ”
        Clean, polite staff, walking distance to shopping area.. however walls are a bit thin (maybe just my room).. I could hear tv sounds coming from the other room..
        Reviewed March 10, 2017
        12345
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