Hyatt Regency Tokyo
Free Wi-Fi

Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan, 160-0023
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1 Queen Bed Hyatt Regency Tokyo
1 Queen Bed
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    Interior view Hyatt Regency Tokyo
    Swimming pool Hyatt Regency Tokyo
    Coffee shop Hyatt Regency Tokyo
    1 King Bed Hyatt Regency Tokyo
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    Exterior view Hyatt Regency Tokyo

    Hyatt Regency Tokyo Reviews

    8.4
    Excellent
    /10
    (904 reviews)See what guests said
    8.8
    Excellent cleanliness
    Recommended by 92% of guests

    Things you’ll love about Hyatt Regency Tokyo

    Things you'll love

    • 160 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Tokyo Metropolitan Government Buildings180 m
  • Meiji Shrine1.78 km
  • Shinjuku Gyoen Park1.81 km
  • Roppongi Hills4.8 km
  • Tokyo Tower6.1 km
  • Tsukiji Outer Market7.78 km
  • Asakusa-Jinja (Asakusa Shrine)9.97 km
  • Odaiba10.68 km
  • Tokyo Skytree Town11.06 km
  • Tokyo Disneyland18.41 km
  • Value for money7.9
    Location rating8.4
    Nearest airportHaneda Airport (HND)
    Distance to airport17.7 km

    Rooms available at Hyatt Regency Tokyo

    8.5
    Excellent
    Room comfort & quality
    View King Bed
    View King Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
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    Club King Room
    Club King Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    View Twin Room
    View Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 semi double beds
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    Club Twin Room
    Club Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe View Room with King Bed
    Deluxe View Room with King Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe View Twin Bed
    Deluxe View Twin Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 Queen Bed
    1 Queen Bed
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds
    2 Twin Beds
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Ambassador Suite
    Ambassador Suite
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
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    More about Hyatt Regency Tokyo

    More about Hyatt Regency Tokyo

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hyatt Regency Tokyo from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (904)Booking.com Reviews (866)
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.5
    Location8.4
    Room comfort and quality8.5
    Service8.7
    Value for money7.9
    All languages
    All guests (904)
    All room types

    Show reviews that mention 

    Showing 662 verified guest comments
    12345
    10.0
    Exceptional
    Elaine from Singapore
    Family with teens
    2 Twin Beds
    Stayed 5 nights in December 2018

    Generally all good ”

    All good, shuttle to and from Shinjuku-Ku station is awesome. Standard room is ok if u don’t mind standing in tub for shower and small toilet. Staff is extremely polite and obliging. A very pleasant stay indeed. The hotel has a pool, spa and gym. Gym is small and warm (the sun heat comes right in) on sunny days. It’s especially warm if you are on the treadmill after 8am. The huge lobby is impressive and the hotel bakery in the lobby and 7-11 store as well as train station in basement of hotel is very convenient.

    Reviewed January 07, 2019
    8.0
    Excellent
    Lam from Malaysia
    Family with young children
    View Twin Room
    Stayed 5 nights in November 2018

    Pleasant stay, good location, great service.”

    My family and I enjoyed our stay at the hotel. Staff were friendly, helpful and attentive. Room was spacious, slightly old but comfortable. The only disappointment was when we lost our kids' shoes in the room. Could have been mistaken for thrash. We would have given the hotel terrible reviews but the housekeeping manager, Matsumoto-san attended to this personally and handled the situation well and very professionally. I hope that the management takes note of his efforts and at the same time ensure that such incidents will not happen again.

    Reviewed December 07, 2018
    9.2
    Exceptional
    Farren from Philippines
    Couple
    1 King Bed
    Stayed 7 nights in November 2018

    Excellent customer service . High end location , huge room ”

    Pros: very clean hotel, excellent customer service from all staff . Nice facilities Cons: location is not near to the resto and action but there is free shuttle bus to go other train station and all resto in shinjuku

    Reviewed December 02, 2018
    8.4
    Excellent
    Andi from Indonesia
    Group
    2 Twin Beds
    Stayed 3 nights in February 2018

    Good option”

    The hotel situated 15 minutes walk from shinjuku station. However there are free shuttle bus from hotel to shinjuku station every 20 mnts. There is also tochomae metro station right under the hotel that can connect to shinjuku station. We were upgraded to a better room during check in. But didn’t hyatt rewards point because booking was made through agoda. We stayed for the Tokyo Marathon and the location is somewhat perfect for the start of the marathon.

    Reviewed February 28, 2018
    10.0
    Exceptional
    PINPEERAYA from Thailand
    Family with teens
    View Twin Room
    Stayed 2 nights in October 2016

    great comfort awesome and expensive but reasonable”

    wide ,clean and comfortable room to stay the extra bed is real bed it is hyatt standard and it is value to your money of course easy to travel from airport because limosine bus service is available direct at the hotel front door. If i have a chance i would come n visit here again The hotel has shuttle bus service everyday from shinjuku to hotel(both round trip) so it is very convenient. There is nearby starbuck cafe just cross the road to hilton hotel side building and there is minimart located underground

    Reviewed July 09, 2017
    9.6
    Exceptional
    Chan from Singapore
    Couple
    Deluxe View Twin Bed
    Stayed 2 nights in March 2017

    Great Location, Lobby, hotel room”

    The hotel was on top of the train station, & has a mini mart just downstairs! There is a park opposite & we could see some Sakura blooming during our visit. It was pretty! Room was clean, big enough. Bed was comfortable as well. Lobby was huge & pretty with a big chandelier in the middle. Hotel staffs was friendly & eager to help out. Perhaps it's the Japanese standard, but 1 manager go all the way to walk us to the train station JUST to make sure we know the way. Very good touch & I can be sure I'll go back again on my next trip!

    Reviewed June 09, 2017
    9.6
    Exceptional
    Elaine from United Kingdom
    Family with teens
    View King Bed
    Stayed 3 nights in January 2017

    Good location, peaceful setting”

    We stayed in one room for 3 nights with our adult daughter. The room was comfortable and a reasonable size with a beautiful view of the park and Mt Fuji in the distance. This is the 2nd time I have stayed in this hotel. It is less than 10 mins walk to Shinjuku station and shopping area (most of the walk to the station can be done using the underpass if the weather is cold or wet). The hotel also provides a shuttle bus. Close proximity to the park also means that it is a peaceful refuge after a day's busy sightseeing. Our deal included a choice of Japanese set menu or Western buffet breakfast and there was an excellent selection. Overall, we felt it was good value for money. We also ate one night in the Caffe which had a reasonable range of pizza, pasta & other Western style dishes. We found the staff to be very efficient, polite and friendly. I would definitely be happy to recommend this hotel to anyone wanting to stay in the Shinjuku area.

    Reviewed January 24, 2017
    9.6
    Exceptional
    CHOO from Singapore
    Group
    Club King Room
    Stayed 3 nights in December 2016

    New Year's stay at the Hyatt Regency Tokyo”

    We booked a three night stay at this 36 year old property in Shinjuku - it really is an icon in the area. The entrance facing the monolithic Tokyo met building says built in 1980. The hotel has since upgraded its interiors with a new look lobby decorated with a dramatic gigantic kite with a famous kabuki character , rooms that have modern facilities and a contemporary wabi sabi feel. The staff are fluent in English and very helpful. We managed to get a reservation at the hotel's Chinese restaurant for our NYE's dinner, book airport transportation to Narita on Jan 2nd and enjoy the NYE choir and jazz performance in the lobby! And catch a stunning view of Fujisan from the Regency Club floor west window.

    Reviewed January 03, 2017
    8.8
    Excellent
    Taufiqurrahman from Indonesia
    Family with young children
    1 King Bed
    Stayed 3 nights in December 2016

    Great stay in great hotel”

    The hotel is strategically located on top of train station so the connectivity is excellent. There is 7-11 store also within the hotel complex so it's very easy to shop for meals and grocery. The hotel is excellent. The attention to detail is excellent.

    Reviewed December 22, 2016
    8.8
    Excellent
    Thananchanok from United States
    Group
    Club King Room
    Stayed 5 nights in November 2016

    Very spacious room.”

    Located right in the middle of the city. With its spacious rooms, superbly appointed bathrooms, amazing views, it is at the top of my list of great hotels. The Club lounge is wonderful. The restaurants are at peak quality and service.

    Reviewed November 28, 2016
    9.6
    Exceptional
    PINPEERAYA from Thailand
    Group
    View Twin Room
    Stayed 2 nights in October 2016

    Free shuttle bus”

    Free shuttle bus to shinjuku but the hotel is located at tochomae station not shinjuku but u can walk from the shinjuku station like 10minute walk The facilities and hotel room are perfect and of course it is 5 stars hotel

    Reviewed October 19, 2016
    8.0
    Excellent
    Nathvara from Thailand
    Family with teens
    Stayed 1 night in October 2015

    Great Service”

    Free Shuttle Bus, Service, Location

    It was a great stay. The staffs went out of their way to make sure we were comfortable. The room itself feels a little dated but it was clean and comfortable. There is a free shuttle bus running every 20 minutes to Shinjuku station so it is very convenient.

    Reviewed October 23, 2015
    9.3
    Exceptional
    Duong from Vietnam
    Business traveler
    Stayed 3 nights in May 2015

    Pleasant stay”

    Location, staff, service

    Our stay at Hyatt Regency was quite pleasant. Centrally located with walking distance to Shinjuku (shuttle bus available as well). Room is quite small however very clean. The staff are very friendly and helpful. Would come back again for my next trip to Tokyo

    Reviewed May 22, 2015
    8.3
    Excellent
    Jessey from Singapore
    Family with young children
    Regency Suite
    Stayed 2 nights in November 2014

    Expectation Meets”

    Comfort Room, Polite Staff, Good Location

    Knowing that we were coming with young children so the hotel prepared an extra bed for us in the room even without us asking. Thumb up! Room is clean & comfortable, and hotel location is good but not the best as it's not located above main line. Downside is that there is no free WIFI in the room!

    Reviewed March 25, 2015
    9.7
    Exceptional
    JAMES from United Kingdom
    Business traveler
    Stayed 4 nights in March 2015

    Exceeded expectations ”

    Big clean rooms

    I was fortunate enough to be upgraded to a deluxe room which was absolutely fantastic. It looked as though it had recently been refurbished and I really could not find anything you could fault. I would definitely come back. The location is a little out of the way in a business district, but this means it is quiet at night. Transport is very convenient with access to the Marunouchi subway and Oedo subway lines and only a 15 min walk to Shinjuku.

    Reviewed March 13, 2015
    9.7
    Exceptional
    Luke from United Kingdom
    Couple
    Stayed 1 night in February 2015

    Hyatt Regency Tokyo”

    Comfort, location, facilities

    Fantastic stay. Very comfortable room, which on the 23rd floor gave great views of the local area. The hotel is easy to find from the subway station (about a 5 minute walk down one street - not likely to get lost) and once you get there everything is very easy and relaxing. Staff were great and knowledgeable, and always willing to help.

    Reviewed February 16, 2015
    8.7
    Excellent
    Su from South Korea
    Family with teens
    Stayed 4 nights in January 2015

    Good Service, Good size of room”

    Quite Location, Enough Room Size & Airport Limousine

    Located nearby Tokyo City Hall and it is about 800m away from the Shinjuku station but very quite place. They operate free shuttle bus to the Shinjuku station every 20 min. Roomy hotel room and bathroom considering Tokyo city center. 2 CVS are located under ground. Generally good service. Recommendable!!!

    Reviewed January 12, 2015
    9.3
    Exceptional
    Amy from China
    Solo traveler
    Stayed 3 nights in November 2014

    Spacious and newly renovated”

    Spacious, clean, and convenient

    This was my 3rd stay at Hyatt Regency Shinjuku. The Hotel was not new, but the room type I stayed this time was Deluxe City View, it was newly renovated and feeling very comfortable. I like the shuttle bus to Shinjuku station and the airport limousine services very much. They are just at the front door and made my trip very convenient. I will consider to stay at the same Hotel again in the near future.

    Reviewed November 18, 2014
    9.3
    Exceptional
    Elaine from United Kingdom
    Solo traveler
    Stayed 2 nights in May 2014

    Great location”

    Location, comfort, top quality service

    Upon arrival I was given an upgrade to a deluxe room with a lovely view of the park. Staff were very attentive and the concierge offered useful directions and maps to help me find the studio where I was due to attend a workshop. I didn't eat in the hotel at all, but the bakery downstairs offers a reasonable selection of light snacks. I organised a late 3pm check out, which was charged at a fairly reasonable 30% of room rate paid. My only niggle concerns the charge for wi-fi in the room. I realise this is common in Japanese hotels, but it does seem a bit like penny pinching given how much these big hotels are already charging. This aside, I wouldn't hesitate to recommend this hotel to anyone looking for a place to stay in Central Tokyo.

    Reviewed June 03, 2014
    8.0
    Excellent
    Nunthawat from Thailand
    Couple
    Stayed 3 nights in December 2013

    good service and location”

    good service

    Great location for seeing and going around Tokyo. very close to Shinjuku Station with hotel shutter bus to and from station make it convience to go almost everywhere. Comfortable room with Japanses stardard housekeeping.

    Reviewed January 31, 2014
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    • Excellent location
    • Tokyo Metropolitan Government Buildings
    • Tocho Mae Subway Station is within 0.15 km