ION Bali Benoa Hotel
ION Bali Benoa Hotel
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Very good
Location
7.5
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What guests are saying:
Worth it☺☺☺☺☺☺
Minette from Philippines
Group
My stay at the ION was fantastic. The staff we're friendly and helpful to all guests. The hotel was extremely clean and well kept. Breakfast was made fresh each morning. I would definitely return for a stay at the ION.
Nikki from Australia
Group
Great!
Lauren from Australia
Solo traveler
Great staff, great value for money and good location. Made our days so easy to have a comfortable base to visit all over southern Bali
Jamie from Australia
Couple
Perfect! I will come back and recommend my friends and family
Amelia from Australia
Couple

ION Bali Benoa Hotel

Very good location
- 170 meters to the beach
- What's nearby?
Very good
From 310 reviewsSee what guests said
7.9
/
10
Excellent service
8.4
Value for money8.3
Distance to city center12.6 km
Location rating7.5
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport6.3 km
  • Airport transfer

  • 170 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

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8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Sky Room
Sky Room
...
  • Room size: 22 m²/237 ft²
  • Sea view
  • 2 single beds or 1 double b...
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ION Room
ION Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
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  • Room size: 22 m²/237 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Twin Room - Single Use
Twin Room - Single Use
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  • Shower
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SkyKe Fang (SKY Room)
SkyKe Fang (SKY Room)
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  • Shower
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Standard Single
Standard Single
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  • Shower
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IONFang (Shuang Ren Ru Zhu )[Shuang Zao ]
IONFang (Shuang Ren Ru Zhu )[Shuang Zao ]
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  • Shower
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Tian Kong Ke Fang (SKY Room)
Tian Kong Ke Fang (SKY Room)
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  • Shower
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Gao Ji Fang (Zhong Bin )
Gao Ji Fang (Zhong Bin )
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  • Shower
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Shuang Chuang Fang
Shuang Chuang Fang
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  • Shower
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More about ION Bali Benoa Hotel

More about ION Bali Benoa Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Warong Miyabi
5.4 km Indonesian, International
Caviar Cafe
5.7 km Indonesian, Seafood
Asian cuisine
Asian cuisine
The Tree
480 m Asian, Bar, European
Nyoman's Warung
1.3 km Asian, Indonesian, Seafood
Chopstick Restuarant
1.4 km Asian, Chinese
International cuisine
International cuisine
Tommys Tavern
7.1 km International
Raja Sambal Seminyak Bali
8.0 km International

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (310)Booking.com Reviews (100)
7.9
/
10
Cleanliness8.1
Facilities7.2
Location7.5
Room comfort and quality8.1
Service8.4
Value for money8.3
Provided by verified guests of Agoda
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All guests (310)
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Showing 278 verified guest comments
12345
4.0
ASHLEY from Malaysia
Family with teens
ION Room
Stayed 3 nights in December 2018
Stay Elsewhere with better facilities and experience”
Hotel cleanliness was horrible... there were stains on the bed linen the room had hair and water on the floor. We had to ask them to clean the room again and wait. The aircond sucked big time... It was superb hot in the noon and imagine u stuffing in the room. Breakfast was not a great deal you can walk out less then to minutes and u can find ample of restaurant with better quality breakfast. I will not return to this hotel again. The hotel was so noisy with tourist and when we request for English songs to be played at the roof top but was not bothered and chinese karaoke was going on and on to cater the chinese tourist from China. Please do not book this hotel if possible. Only cons was the beach was like 10min walk from hotel to do water activities but you cannot swim there.... and alot of eateries and massage as u walk out like less than 2 mins.
Reviewed January 12, 2019
8.4
Excellent
marcus from Australia
Solo traveler
ION Room
Stayed 1 night in February 2018
Nice clean hotel, inadequate aircon.”
Convenient location for me getting on a boat from Benoa the following morning. Nice enough modern hotel. Can speed on the room AC is almost non existent on the full setting (it's a centra ductedl system with a room control)
Reviewed February 12, 2018
9.6
Exceptional
Peter from Australia
Couple
ION Room
Stayed 7 nights in August 2018
Updated, comfortable, convenient to bars and resturants. Value for money.”
The rooms where updated beautifully. The staff were all very happy and no request was to hard. We were disappointed that the pool swim up bar and roof top bar where not operating while we stayed. We would definitely stay at this hotel in Benoa again 👍👍
Reviewed September 06, 2018
8.8
Excellent
Michael from United States
Solo traveler
ION Room
Stayed 5 nights in January 2017
Nice Place”
Had a good stay at the Ion. Staff was very friendly and helpful. When I checked in and went to my room had cleanliness issues and no hot water. Notified the front desk and they cleaned my room while I was out for the day. They did a great job keeping it clean after that. They did look into the hot water, but it only worked for one day after that. The location is good. Many restaurants and bars around the area. Easy walking distance to Starbucks and spas. All in all a very good experience! Would stay there again!
Reviewed January 29, 2017
9.7
Exceptional
Sharleen from Philippines
Group
Sky Room
Stayed 2 nights in February 2016
Ion satisfied our stay in Bali! ”
Definitely recommendable, Ion has a comfy rooms with pool, friendly and accommodating staffs, and buffet breakfast so you don't need to think of what and where to eat when you wake up!
The staffs/employees are very helpful and accommodating. They helped us on our luggage, as well as helped us on our tour since we don't have any clear itinerary. The rooms are clean and comfy, with big bed. The pool is nice as well.
Reviewed March 03, 2016
9.3
Exceptional
Wilfred from Singapore
Couple
ION Room
Stayed 3 nights in December 2014
Great Hotel at an affordable price”
Value, Cleanliness, Amenities
Stayed for 3 nights. They gave me a free airport transfer to the hotel, much to my surprise. They also gave me a free ride to TAPAS for dinner when we were just chit chatting at the lobby. They changed my room immediately when I feedback that the WIFI was too poor. Anyway, everything was good except the WIFI. Kinda crappy. Suspect too many users with too little bandwidth. We only managed to get internet through their common PC at the Lobby. :)
Reviewed December 09, 2014
9.7
Exceptional
Hermalyne from Philippines
Group
ION Room
Stayed 3 nights in November 2014
5 star service at 3 star price”
Hotel is clean, staff is warm and friendly, with free shuttle to tourist attractions
Modern and stylish hotel. Location is about a minute walk from the main road. Accessible to the water sports area 2-4 minute walk, restaurants and convenience store (Coco Mart) are just around the corner. Loved the room interiors because it is simple and chic. Has enough leg room. Bed and pillow quality are good. Has safety deposit box, mini bar, TV, telephone, refrigerator, different options to light the room, writing table, hair dryer, usual toiletries are provided: soap, shampoo/conditioner, lotion, shower cap. WIFI in rooms 230 and 231 is good however, weak in room 235. Penthouse is a nice place to unwind as it was windy when we visited. What we enjoyed was their swimming pool located at the second floor which was warm and provides a peek through some portions of the hotel lobby. Hotel provides buffet for breakfast and choices were cereals, bread, and rice, sausage, with egg station, noodle, fruits, milk and juices. A free shuttle to usual tourist destinations like: Bali Collection (shopping and dining place) and Discovery Shopping Mall (shopping mall with beach). Hotel staff is warm, attentive and assists us with all our inquiries. Recommends this to travelers in groups and families who enjoy a 5 star service at a 3 star price.
Reviewed November 27, 2014
9.7
Exceptional
Ulvi from Estonia
Family with young children
ION Room
Stayed 2 nights in October 2014
clean, cosy and very helpful staff ”
breakfast, pool and sunset terrace
It was great 3 days, so we booked for 3 more nights to the end of our holiday. Very helpful staff and manager, mr Melky Bere, who personally offered kind help to take us to the beach, as shuttles time for our arrival day was over. The hotel was very quiet and clean, our children - 5 and 6 adored the pool on terrace. Location- just 5 min walk to the beach, also shuttles to Nusa Dua and Kuta funcion well. Already waiting to go back to this hotel next week. Ulvi and family from Estonia
Reviewed October 14, 2014
10.0
Exceptional
Dean from United Kingdom
Couple
ION Room
Stayed 4 nights in August 2014
amazing value for money”
room, pool, staff
Booked for 2 nights ended up staying for 2 weeks! This place is awesome for the price, staff super friendly, breakfast is good, pool is great although a bit cold, fantastic location. My only criticism would be that there are only 3 sunbeds however not many people use the pool so not too much of an issue. If you are on a budget and are wanting to stay in nusa dua this is definitely the hotel to go for you wont be disappointed!!!
Reviewed August 23, 2014
8.0
Excellent
Elizabeth from United Kingdom
Group
ION Room
Stayed 4 nights in January 2014
A great place to unwind”
Friendly staff, clean and new, quiet
It was a great place to kick off our Bali adventure. Its a brand new hotel, parts of it still being finished. I think only 4 or 5 rooms were being occupied when we were there, so there were always loads and loads of staff around. The room was nice if a little snug for friends, and the lack of privacy in the bathroom with glass doors only partially frosted is a tad awkward. The breakfast was good with various options. There is a hotel shuttle to take you to the beach club, which is a water sports beach rather than a resting/swimming beach. Or it can take you to Bali Collection which is a shopping foot area and right by Nusa Dua beach for a some relaxing beach time. I hope they get busier because we really did have a nice stay, I just wish the pool bar had been finished, but the night time swims in the sun warmed pool were a particular highlight for me.
Reviewed February 04, 2014
4.8
Syahirah from Malaysia
Couple
ION Room
Stayed 2 nights in March 2017
Below average”
Stayed for 2 nights. Housekeeping did not came to tidy up the room. call for toilet paper but did not came as well. bath mat was dirty. clogged sink. Payed room without breakfast. So as a nutshell it was quite expensive for this kind of service.
Reviewed March 13, 2017
5.2
ferianto from Australia
Solo traveler
ION Room
Stayed 2 nights in February 2017
It's ok for 1-2 nights”
The wifi wasn't working properly, when it connects, the speed is like dial-up modem. the room is a good size for a solo traveler, it's pretty clean. breakfast buffet is edible, but refill wasn't quick enough - i was left waiting for a while. clean plates and cutlery were hard to find.
Reviewed February 27, 2017
8.0
Excellent
Veronika from Austria
Solo traveler
ION Room
Stayed 5 nights in November 2016
5 busy days in Denpasar”
I had a basic room without balcony which is just about big enough for one person or 2 madly in love. AC only seems to be locally controllable, but in the end off/on are the only options. Mini fridge hardly cools. Toilet comes without door. Shower worked well, water spread outside too. Everything you need available, just a bit scaled down. - Had a great view to the sea and over the pool which looked a bit murky, saw only few people paddling around in there. Personnel is really the saving factor in this place, very nice and helpful, considering they are inundated by Asian "tour buses". Had a good, under cover and free of charge parking space. Internet worked pretty well, except that they changed the password during my stay and I got stuck in the middle of the night... As is usual in 3-star hotels in this part of the world, walls between rooms are very thin. One last remark: food is reasonably priced (the hamburger was quite good, the Kwatiau tasteless), but the drinks way overpriced.
Reviewed November 17, 2016
6.8
Good
France from United Kingdom
Couple
Sky Room
Stayed 2 nights in November 2016
Nice 3 star hotel”
Location is good opposite the grand Mirage....The beach is accross the road but they also offer free shuttle to nicer beaches..small hotel nice little swimming pool....the staff is really nice and try hard... cleaning is okay but could be improve....and sorry to say do not leave any valuables in your suitcase...make use of the safe!!!! For breakfast the buffet suits Asian customers but the staff will be happy to make a westerner Breakfast if you ask for it!
Reviewed November 14, 2016
7.2
Very good
Indra from Indonesia
Family with young children
Sky Room
Stayed 2 nights in July 2016
Good hotel, good location, but not very clean”
The staff is very kind, what we didn't expected is to see cockroach in our room, but the staff clean our room very fast and clean.. Other is the breakfast not good for child, all is spicy food, and not so many choices. But, the place is good, at tanjung benoa, very quiet and nice weather and location, near all good beach in bali..
Reviewed July 09, 2016
9.7
Exceptional
Domas from Lithuania
Couple
ION Room
Stayed 3 nights in September 2015
Value for price”
Free shuttle to beaches, friendly staff, breakfast
We prolonged our travelling around bali and got to this hotel. Rooms were clean, staff very helpful. Location itself is a bit tricky (we had a problem finding it, GPS coordinates in agoda app could be more accurate), also there's no direct path to the beach (you need to go around 5* hotel), also that beach is mainly watersports, has a lot of seaweed and is not really good for swimming. But free shuttle service compensates it all. Rooms itself is cleaned daily, TV has programs in various languages (I saw at least bahasa, english, russia, german), beds big and comfortable. Pool itself seems to be treated with hydrogen peroxide instead of chlorine, so there no stink and it's more friendly to sensitive skin. Prices in bar and restaurant are similar to the restaurants around the hotel, but I'd say portions are bigger. Food itself is tasty. Breakfast buffet has selection of local foods and you can ask for eggs or pancakes. Staff is really friendly (rooftop bar staff even chatty), even though few people could improve their English. Generally stay was really nice, if going back to nusa dua - probably will book same hotel.
Reviewed October 05, 2015
8.0
Excellent
Fu from Singapore
Couple
ION Room
Stayed 4 nights in August 2015
new hotel, friendly staff, free transport to beach”
new hotel, friendly staff, free transport to beach
1) very noisy pool at night. 2) refrigerators in my two rooms were not functioning. 3) no refill of buffet breakfast after 9 or 9.30. 4) many restaurant & massage parlor outside ION. 5) free transport to few beaches (don't miss Padawan beach). 6) very friendly staff.
Reviewed September 05, 2015
8.0
Excellent
Darryl from Australia
Couple
ION Room
Stayed 4 nights in August 2015
Great staff make this a great hotel.”
The effort of the staff and their friendliness is the hotel's highlight. This is especially the case at the rooftop bar. The pool is great with windows to the foyer.
Aán, Agust, Yuda and Tonny entertain you at the rooftop bar as you enjoy the views over Tanjung Benoa. Nyorman did a great job of servicing our room. The rooms are perhaps a little small with no balcony and the fridge is not a real fridge but a wine cupboard and does not chill much below room temperature. Again the staff came to our aid by providing an ice bucket. We had a very enjoyable 4 days at ION.
Reviewed August 22, 2015
8.7
Excellent
Holly from United States
Solo traveler
ION Room
Stayed 1 night in July 2015
Cheap and fun”
Price, free shuttle to beach, breakfast on roof top
My friend and I stayed two nights. We enjoyed our stay. Unfortunately the outdoor pool was overrun with Asian tourist families so we didn't get to use it. The rooftop is the best spot for sunset. While it's not on the beach you can walk across the street and take a right and walk two or three miles down the boardwalk past all of the fancy world resorts. The staff was super friendly and helpful. We had the nicest taxi driver from the hotel take us to Pandawa beach and we also got a free shuttle to Nusa Dua beach, about ten minutes. Our mini fridge didn't work upon arrival and they promptly came to fix it, although not sure it worked really. The ac is weak. But the room is super fun. Very euro feel. Cute pillows, clean, interesting shower bathroom swinging door ( doesn't allow you much privacy) but very neat concept. The breakfast was really good. Downstairs they cater to the Asian tourist. Upstairs they have a European style meal. A sweet man cooks up fresh to order omlets. Everyone we talked to was super nice. Great price for the fancy district.
Reviewed July 15, 2015
10.0
Exceptional
Jessica from Australia
Couple
ION Room
Stayed 5 nights in June 2015
Best hotel I'vestayed in - friendly & clean”
Staff, cleanliness, swim up bar infinity pool
This was the best hotel I've ever stayed in. We stayed in a resort over the road and went back to the Ion because we liked it better! The manager went completely out of his way to help & accommodate us; so much so that he drove us several places and hung out with us too sometimes. It cost 7 of us $10 AUD (collectively) to go anywhere we wanted in the south of Bali. That's way cheaper then a blue bird. We were a large group and everyone rated the Ion very highly. All the staff were so friendly and hospitable and would even hang out and chat after their shifts. One staff member rode to get us a birthday cake at extremely short notice. They were the best staff I've ever experienced at a hotel and I travel often. The hotel is extremely clean and your room is cleaned properly every day, without request. If you leave your sunglasses in the room the cleaners make animals out of your towels;)The hotel is aesthetically pleasing and looks fresh, as everything is painted white or in bright colours. The location is near nice beaches (all you have to do is walk 5 minutes through any resort over the road) and there is a free shuttle to Nusa Dua where you can surf. As it is away from the hustle of the more touristy Bali, everyone is very laid back, ie. You don't get hassled. There's a swim up bar in an infinity pool and the Bintang's are fairly cold by Bali standards, and a roof top bar from which you can see the ocean on both sides of the peninsula; we had quite a few parties up there and no one complained about the noise. We paid little more than $30 a night, which included a delicious buffet breakfast with egg bar, for the two of us. I liked this hotel so much I am going to return to Benoa just to stay there and see the staff again. Thanks Ion. Thanks Agus. Tip: Best massages from Home Spa, turn left out of the hotel and walk 1 - 2 minutes.
Reviewed July 07, 2015
12345
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