iStay River City
iStay River City
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"Great staff and I''d stay here again but just not perfect."

Timothy

20 September 2017

1 Bedroom iStay River City
1 Bedroom
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Swimming pool [outdoor] iStay River City
Swimming pool [outdoor]
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Swimming pool [outdoor] iStay River City
Swimming pool [outdoor]
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Fitness center iStay River City
Fitness center
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See map iStay River City
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Exceptional
Location
9.0
See all 45 photos iStay River City
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iStay River City

Exceptional location
Stay in the heart of Brisbane
Very good
From 502 reviewsSee what guests said
7.7
Recommended by 83% of guests
Value for money7.6
Location rating9.0
Nearest airportBrisbane International Airport (BNE)
Distance to airport11.0 km
Has restaurantYes
  • 370 meters to public transportation

  • Heart of the city

  • Sauna

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
1-Bedroom Apartment without Cleaning Service
1-Bedroom Apartment without Cleaning Service
...
  • City view
  • 70 m²/753 ft²
  • 1 queen bed or 2 single bed...
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2 Bedroom
2 Bedroom
...
  • City view
  • 78 m²/840 ft²
  • 1 queen bed or 2 single bed...
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2 Bedroom Suite River View
2 Bedroom Suite River View
...
  • River view
  • 78 m²/840 ft²
  • 1 king bed or 2 single beds
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1 Bedroom
1 Bedroom
...
  • City view
  • 70 m²/753 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
2-Bedroom Apartment without Cleaning Service
2-Bedroom Apartment without Cleaning Service
...
  • City view
  • 78 m²/840 ft²
  • 1 queen bed
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Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
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  • Balcony/terrace
  • Kitchenette
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Standard 2 Bedroom Apartment River View
Standard 2 Bedroom Apartment River View
...
  • Non-smoking
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Room River View
Room River View
...
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    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
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      Upgrade Special - 2 Bedroom Apartment
      Upgrade Special - 2 Bedroom Apartment
      ...
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        More about iStay River City

        More about iStay River City

        "Love this place, big balconies, great facilities, very very..."

        Reviewed 27 March 2017

        Janet from Australia

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        Couple

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Best location!"

        Mohamad from Australia

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        Group
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (502)Booking.com Reviews (1068)
        7.7
        Cleanliness7.7
        Facilities7.3
        Location9.0
        Room comfort and quality7.9
        Service7.8
        Value for money7.6
        Provided by verified guests of Agoda
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        1 Bedroom
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        2 Bedroom Suite River View
        2-Bedroom Apartment without Cleaning Service
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        Showing 453 verified guest comments
        12345
        6.8
        Good
        Jennifer from Australia
        Solo traveler
        1 Bedroom
        Stayed 1 night in March 2018
        Not for the price”
        Unfortunately in need of renovations as it looks old and a little run down.
        Reviewed March 24, 2018
        5.2
        David from Australia
        Solo traveler
        1 Bedroom
        Stayed 3 nights in February 2018
        Dirty and door handles are loose”
        Elevator doors constantly didn’t open on my floor Balcony was filthy, view was nice though The mattress protector was filthy Marks all over the walls Door handles loose The room with the rubbish shoot in it was covered in pizza boxes and smelt putrid
        Reviewed February 06, 2018
        8.8
        Excellent
        Marleen from Australia
        Couple
        1 Bedroom
        Stayed 1 night in December 2017
        Reasonable value and concenient location”
        Bathroom was a little tired..... otherwise room quite reasonable and comfortable Location was great for purpose of our visit. Would stay there again
        Reviewed December 19, 2017
        10.0
        Exceptional
        jacquie from Australia
        Group
        2 Bedroom
        Stayed 2 nights in November 2017
        Exceptional”
        Lovely apartment. Great location. We stayed on the 22nd floor and my only issue was the smell in the corridor. I had to hold my nose every time I walked out of my room. Not sure if it is just wet carpet that has not dried, but it certainly was on the nose. Couldn't turn the fans on in the bedrooms as they were so loud you couldn't sleep, and when we were there one lift was out of order, and had been for a week, so the one remaining lift was going 24/7 and we mostly couldn't get room in the one lift as it was always full, so had to walk down 22 flights of stairs to leave the building. I understand things break down, and a new part was being sought from overseas, but a lot of people were very frustrated having to wait a considerable amount of time for the one operating lift.
        Reviewed November 13, 2017
        10.0
        Exceptional
        Sherryn from Australia
        Couple
        1 Bedroom
        Stayed 1 night in November 2017
        Lovely big apartment , great location close to everything , will def be back ”
        Had fan in bedroom but aircon in bedroom would have been a bit more comfortable, only disappointing part of the room was our queen bed must have been 2 single beds pushed together cause I could feel the join between the 2 when I was lying in the middle
        Reviewed November 05, 2017
        3.2
        Robin from Australia
        Business traveler
        1 Bedroom
        Stayed 2 nights in October 2017
        Dirty run down property ”
        I have already written another comprehensive review as I unfortunately had two separate bookings at this dirty run down property. My first room looked into an office and still had dirty dishes,a bad odour and a black and white television that was never sorted out. Second room after paying for an upgrade was stinky the one bathroom had a heavy smell of smoke and the Foxtel did not work and was only rectified on my last day. Many phone calls to management and housekeeping only to get empty promises to remedy.. On check out last Friday five days ago I was assured a manager would call me to discuss my issues,this too did not materialise. What or why people are smoking in a bathroom is a worry as is the fact that these rooms smell bad and no effort is made to clean or sanitize them. Furniture tired along with dirty cutlery and crockery. There appears to be no respect or regard for guests at this property. Most disappointing.
        Reviewed November 01, 2017
        4.0
        Robin from Australia
        Business traveler
        1 Bedroom
        Stayed 1 night in October 2017
        Run down and dirty”
        I have stayed at this property previously on two occasions a few years back and was very happy. I was very disappointed this time around. I was first checked into a dingy 1 bedroom apartment that looked right into offices,my TV was only showing black and white. I reported this but nothing was done about it. I requested to be moved to something better only to have to pay an additional $160 for an upgrade. This apartment was filthy and the bathroom smelt of smoke. It also had a general bad odour. Some of crockery and kitchen utensils were dirty,as in not washed dirty. The apartment was in general,grubby and run down. The Foxtel did not work. The staff did not address my concerns despite numerous promises and the Foxtel was only sorted out on my last day of a three day stay. On check out I was assured that a supervisor would be contacting me to address the situation,this too has not materialised. All in all a very disappointing poor show.
        Reviewed October 28, 2017
        8.8
        Excellent
        con from Australia
        Family with young children
        2 Bedroom
        Stayed 2 nights in September 2017
        Excellent”
        i was not made aware of the $25 a day parking fee before booking and the $18 a day internet fee.
        Reviewed October 03, 2017
        9.6
        Exceptional
        Timothy from Australia
        Solo traveler
        1 Bedroom
        Stayed 5 nights in August 2017
        Good location”
        A nice hotel but the bathroom was showing its age - it was clean but when you looked a little closer, it wasn't aging well. Great staff and I'd stay here again but just not perfect.
        Reviewed September 20, 2017
        7.2
        Very good
        Danielle from Australia
        Solo traveler
        1 Bedroom
        Stayed 3 nights in June 2017
        Very good”
        Facilities are reasonable. Considerable traffic noise can be heard in the rooms facing towards George Street.
        Reviewed September 09, 2017
        2.0
        Warren from Australia
        Couple
        1 Bedroom
        Stayed 1 night in February 2017
        WORST APARTMENT EVER.”
        they offer cheap rooms BUT our Toilet did not flush, foxtel didn't work and the air-con dripped water onto the sofa below. The room smelt mouldy/musty (probably from the moisture from the air con) It was our anniversary and there were no champagne glasses or even wine glasses in the apartment. It was really very poorly equipped. We checked out half an hour late and they had the nerve to try and charge us $70 late check out fee! HAHAHA.
        Reviewed August 09, 2017
        10.0
        Exceptional
        Meilynda from Indonesia
        Family with teens
        2 Bedroom
        Stayed 3 nights in July 2017
        Love it, it's our 3rd time within 4 years !”
        Great location, super coffee shop by the lobby (too bad it closes @ 2:30 pm), with Subway and Pizza + Kebab shops in the corner. Will stay there again next time
        Reviewed July 28, 2017
        10.0
        Exceptional
        Mohamad from Australia
        Group
        2-Bedroom Apartment without Cleaning Service
        Stayed 2 nights in April 2017
        Loved it”
        Best location! Very well worth the money we paid. We would defintely stay again and definitely will recommend to friends.
        Reviewed May 09, 2017
        5.2
        SC from Hong Kong
        Family with young children
        1 Bedroom
        Stayed 2 nights in April 2017
        Old”
        Not very helpful at the front desk
        Reviewed May 01, 2017
        3.6
        James from Australia
        Solo traveler
        1 Bedroom
        Stayed 1 night in April 2017
        Good quality room ”
        Location
        Reviewed April 23, 2017
        8.0
        Excellent
        Genevieve from South Africa
        Business traveler
        2 Bedroom
        Stayed 7 nights in October 2016
        Very good”
        Great stay
        Reviewed April 19, 2017
        6.0
        Darren from United Kingdom
        Couple
        1 Bedroom
        Stayed 10 nights in March 2017
        One bedroom 26th floor”
        The only thing this place had going for it was the size and the location. The lack of of cleaning and maintenance had left this place run down and dirty, a decade of spring cleaning wouldn't be enough. Lounge Furniture was worn and broken, a broken and missing leg on the lounge table made it unstable, a used takeaway coffee cup found under an arm chair. Wonky legs on the arm chairs made you think twice about sitting in them. Water damaged entertainment unit. Ripped upholstery on the dining chair. An unmarked glass sliding door led to a cut above the eye and almost a broken nose. Kitchen Had so much grime some of it just wouldn't come off. No instructions for the complicated old European kitchen appliances. The dishwasher was filthy and never seemed to wash properly. Leaking pipes under the kitchen sink. Poor quality utensils made preparing food a chore. Bathroom/Laundry Old and dated. Not had a good clean in years. Rust stains on the ceiling service hatch. Bedroom Whilst the bed was comfortable and the room was quite. Mirrors were never cleaned properly. Housekeeping put the two extra pillows from the bed back in the robe without changing the pillowcases. The room was serviced once during a ten day stay and housekeepings second visit in one afternoon just to spot vacuum the carpet and just wipe a rag over the kitchen floor instead of sweeping and mopping was dubious.
        Reviewed April 06, 2017
        10.0
        Exceptional
        Janet from Australia
        Couple
        1 Bedroom
        Stayed 1 night in March 2017
        Great CBD stay”
        Love this place, big balconies, great facilities, very very good
        Reviewed March 27, 2017
        6.8
        Good
        Noel from Australia
        Couple
        1 Bedroom
        Stayed 1 night in March 2017
        Disapponting”
        Bedroom had no dedicated air con. Only had an old cieling fan. Had to keep door open to let air con from lounge room to try to cool the room. I had to request a room change as the first room i had the bedroom was a long way from the lounge to get cooling from that air con
        Reviewed March 26, 2017
        8.0
        Excellent
        Rivanto from Indonesia
        Solo traveler
        1 Bedroom
        Stayed 1 night in February 2017
        Quite decent but not perfect”
        The hotel was quite clean when i first enter. I stayed there for 4 days in total and there no more cleaning done to my room during those time. I got a lot of trash piling and nowhere to dispose. But it was a quite nice stay. I hope they fix this issue.
        Reviewed March 01, 2017
        12345
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