JW Marriott Hotel Hanoi
JW Marriott Hotel Hanoi
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Deluxe, Guest room, 1 King or 2 Double, City view - Bathroom JW Marriott Hotel Hanoi
Deluxe, Guest room, 1 King or 2 Double, City view - Bathroom
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Lobby JW Marriott Hotel Hanoi
Lobby
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Lobby JW Marriott Hotel Hanoi
Lobby
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Interior view JW Marriott Hotel Hanoi
Interior view
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See map JW Marriott Hotel Hanoi
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Very good
Location
7.7
See all 6 photos JW Marriott Hotel Hanoi
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What guests are saying:
The room is well-equipped with 5-star amenities.
Narumol from Thailand
Business traveler
I stayed in an executive room on 6th Floor and I really enjoy the facilities on the executive lounge. I can spend my time working while waiting for the check-in. In addition, the cocktail in the evening is very good so you don't want to leave the hotel.
Jiradett from Thailand
Business traveler
Very good.
youngto from South Korea
Solo traveler
Everything is so nice to stay in this hotel except for one thing. There is not much thing to do around the hotel. Few restaurant and etc.
Seungdo
Business traveler
Good facilities with kind staff
Layla from Japan
Business traveler
Loved everything about the hotel including the spacious rooms and the professionalism of the staff is the cherry on top for an unforgettable experience :)
Mellissa from New Zealand
Solo traveler
Good
Pichit from Thailand
Business traveler
Flexibility time of check in & check out Deluxe suite or residents suite ( Room capacities two persons +) eligible for just the main booking check in not neecesary have to be both or all must check in at the same time.
ANNA from Australia
Business traveler
Nice to stay for business
Bumsu from South Korea
Business traveler
Staffs were really nice and helpful. I would definitely recommend this hotel to my friends.
Mai from Vietnam
Business traveler
Excellent
From 303 reviewsSee what guests said
8.8
/
10
Exceptional room comfort and quality
9.4
Recommended by 92% of guests
Value for money8.8
Distance to city center10 km
Location rating7.7
Nearest airportGia Lam Airport (VGL)
Distance to airport11.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Select your room
9.4
Exceptional
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Deluxe Suite, Executive lounge access, 1 Bedroom Suite
Deluxe Suite, Executive lounge access, 1 Bedroom Suite
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  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Executive Suite Lake, Executive lounge access, 1 King
Executive Suite Lake, Executive lounge access, 1 King
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  • Room size: 90 m²/969 ft²
  • Lake view
  • 1 king bed
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Executive Lake View, Executive lounge access, Guest room
Executive Lake View, Executive lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 double beds or 1 king bed
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Executive, Executive lounge access, Guest room, City view
Executive, Executive lounge access, Guest room, City view
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds or 1 king bed
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Grand Suite, Executive lounge access, 1 Bedroom Suite
Grand Suite, Executive lounge access, 1 Bedroom Suite
...
  • Room size: 150 m²/1615 ft²
  • Lake view
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Executive Suite, Executive lounge access, 1 King, City view
Executive Suite, Executive lounge access, 1 King, City view
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
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Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King or 2 Double, City view
Deluxe, Guest room, 1 King or 2 Double, City view
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Double Executive
Double Executive
...
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    Double Lake View
    Double Lake View
    ...
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      More about JW Marriott Hotel Hanoi

      More about JW Marriott Hotel Hanoi

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Vietnamese cuisine
      Vietnamese cuisine
      Nha hang Tuan Son Com Viet Nam
      2.0 km Vietnamese
      Da Nang Quan
      2.0 km Vietnamese
      Mai Vien brauhaus
      2.1 km Vietnamese
      British cuisine
      British cuisine
      Nha Hang Soi10
      3.0 km British, Chinese, Japanese
      Bohemia West Lake Cafe
      8.1 km British, Central European, European
      Asian cuisine
      Asian cuisine
      JW Cafe
      80 m Asian, Chinese, Gluten Free
      Crystal Jade Palace
      150 m Asian, Chinese, Gluten Free
      Hutong- Hot pot paradise
      1.1 km Asian, Chinese

      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Announcements

      Only 1 extra bed is allowed in the room and is dependent upon availability.
      There is an additional charge for additional guests. Kindly contact the property for more details.

      Real reviews from real guests

      Agoda Reviews (303)Booking.com Reviews (505)
      8.8
      /
      10
      Cleanliness9.3
      Facilities9.1
      Location7.7
      Room comfort and quality9.4
      Service9.0
      Value for money8.8
      Provided by verified guests of Agoda
      All languages
      All guests (303)
      All room types

      Show reviews that mention 

      Showing 156 verified guest comments
      12345
      9.6
      Exceptional
      Michael from Singapore
      Solo traveler
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 2 nights in January 2019
      Excellent service. Excellent staff”
      I stayed at this hotel for the 2nd time and the staff were very attentive from the check in process to the check out process. These two processes were done efficiently and with ease. Thank you. The staff at the breakfast restaurant were very helpful. Some of the staff remembered me as I entered the restaurant. My compliments to Coung and the Chef (I can’t remember his name) for introducing to me how to eat one of the Vietnamese dishes. Many thanks for the warmth reception.
      Reviewed January 19, 2019
      8.8
      Excellent
      CHU from Vietnam
      Family with young children
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 1 night in January 2019
      Very nice hotel and felt good in staying there.”
      The Chinese restaurant Crystal Jade Palace provides very nice food. Even the price is b a bit high but it is good. There were two ladies, who were Miss Sophia anf Miss Mia, served our table. They provide excellent service.
      Reviewed January 04, 2019
      10.0
      Exceptional
      Daniel from Singapore
      Group
      Executive Lake View, Executive lounge access, Guest room
      Stayed 1 night in September 2018
      Best in Hanoi”
      As it was recently constructed, the facilities are very new and well maintained. They have friendly staff and most importantly to me is English speaking. And great restaurant located at the ground level. I would say this is the Best Hotel in Hanoi.
      Reviewed October 15, 2018
      8.0
      Excellent
      Grahame from United Kingdom
      Solo traveler
      Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
      Stayed 6 nights in August 2018
      I Have one Request to the Management”
      This is an excellent hotel and I had an amazing stay. Most of the staff are outstanding but a couple of staff let the others down and I could see that there was some poor supervision from more senior managers who were not on the ball. My one request is that it appears that the hotel has its own dedicated taxi drivers, please ask them not to keep using the car horn. I know all the other drivers use it constantly in Hanoi the noise of which makes staying in Hanoi bothersome but I found asking the drivers I had not to do it made my journeys much more pleasant. My final taxi driver seemed quite amazed that he could actually get to the airport without using it!
      Reviewed August 08, 2018
      8.8
      Excellent
      KAO from Canada
      Business traveler
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 1 night in December 2018
      Excellent”
      Very good
      Reviewed December 24, 2018
      10.0
      Exceptional
      Chhay from Cambodia
      Couple
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 2 nights in May 2018
      Best hotel in Hanoi”
      JW Marriott hotel Hanoi is located in the new development district where there are many new surrounded buildings. In the compound of hotel building, there is convention center surrounded by lake and good landscaping garden where the hotel guests can go for a walk or jogging at all time. The hotel building is also very nice designed with the swimming pool and gymnasium on top with spa and sauna free of charge for hotel guests.
      Reviewed May 23, 2018
      10.0
      Exceptional
      Fiona
      Business traveler
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 1 night in December 2018
      value for money”
      great hospitality with nice location
      Reviewed December 18, 2018
      8.4
      Excellent
      Duy from Vietnam
      Business traveler
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 1 night in January 2018
      Airport taxi booking”
      I have already booking the airport taxi for 5am after I have checked in the hotel with the reception and the people who picked up my luggage, but there was no car in the moring, and they didn't note down any about my requested. This is the second time I stayed here, and last time was the same, they still didn't book any airport taxi for me.
      Reviewed January 11, 2018
      9.2
      Exceptional
      Miranda from China
      Business traveler
      Executive, Executive lounge access, Guest room, City view
      Stayed 2 nights in November 2017
      Great staff, amazing room”
      The staff was helpful and friendly, especially the receptionists at the Executive Lounge. Pho at the Lounge was fabulous. The hotel is located 8-10km from the city centre but it took about 30-45 mins in a car to get there - a bit far if you are a tourist and want to see the city.
      Reviewed November 11, 2017
      9.2
      Exceptional
      Jiradett from Thailand
      Business traveler
      Executive Lake View, Executive lounge access, Guest room
      Stayed 1 night in November 2017
      Very good hotel for business.”
      I stayed in an executive room on 6th Floor and I really enjoy the facilities on the executive lounge. I can spend my time working while waiting for the check-in. In addition, the cocktail in the evening is very good so you don't want to leave the hotel.
      Reviewed November 06, 2017
      8.4
      Excellent
      ly
      Business traveler
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 1 night in October 2017
      Business Trips of Fashion Week Review ”
      From the check in, to the room service, to the concierge desk, all functioning as a 5 star hotel Standard . We stay for 3 nights and we are enjoy for every minutes ther .The 1st day arrival in your hotel ..Your staff are amazing to give us upgrade Room Service . The location is very far to the centre . But we are staying there for purpose of Vietnam International Fashion Week FW so It is very convenient for us . The breakfast is amazing and next to the lake so I really enjoy it for a view . Love to be back to JW Marriott Ha Noi again for next coming trips .
      Reviewed November 05, 2017
      8.0
      Excellent
      Loan from Vietnam
      Couple
      Stayed 1 night in August 2015
      Great hotel but a little far from the center”
      Room size, food, helpful staffs
      I have spent a few nights at JW Marriott Hotel HN. Enjoyed the food so much every time I was here, even room service. Room size is nice and quiet surroundings. Would have been great if it were a little closer to city center.
      Reviewed August 23, 2015
      8.3
      Excellent
      Syed from Singapore
      Business traveler
      Stayed 1 night in June 2015
      staff could have done better”
      nice environment place
      all was good. except the last part the concierge try to cheat us with overcharge for the transport we pay for the bmw as promised for the pick up end up we get hyundai to the airport when ask why payment is different then the table we saw earlier they rectified, but then there they put 15% extra charge ( fair enough) but when we get the total bill they charge us another 15% overall and just "act blur" was too rushing to even argue cheap thrill staffs for a hotel of this status
      Reviewed June 07, 2015
      10.0
      Exceptional
      Benedict from Malaysia
      Couple
      Stayed 1 night in December 2014
      A personalised touch from Hanoi”
      Location, food and the staff
      The stay at this hotel was great. Having my honeymoon here, it exceeded all of my expectations from a 5-starred hotel. Let me make it simple, I am a very picky traveler yet, the hotel made us feel at home. Kept following up on our requests and etc. The best was, a personal note from the shift manager wishing us all the best and hope we had a good stay. Thank you.
      Reviewed January 23, 2015
      10.0
      Exceptional
      Benedict from Malaysia
      Couple
      Stayed 2 nights in December 2014
      Personal touch is the new way to go”
      Food, location and the staffs
      The stay at this hotel was great. Having my honeymoon here, it exceeded all of my expectations from a 5-starred hotel. Let me make it simple, I am a very picky traveler yet, the hotel made us feel at home. Kept following up on our requests and etc. The best was, a personal note from the shift manager wishing us all the best and hope we had a good stay. Thank you.
      Reviewed January 23, 2015
      8.7
      Excellent
      Oscar from Singapore
      Business traveler
      Stayed 3 nights in August 2014
      Brand New Hotel, Great Business Hotel ”
      Modern, Facilities, Good Service
      In Hanoi for business, I wanted to be near the modern and business side of Hanoi. There is a sort of highway straight from the airport bypassing the busy traffic parts of Hanoi.it is also next to the convention centre in away from the buildings around... It is far away from the tourist side of Hanoi, the old quarters. Location wise, it was great... unless you are a tourist. Being new, the facilities were in good condition... great gym and lap pool at the roof top... the room was modern and well appointed. Breakfast at the restaurant had a good international and local spread... the different stations were all over... but that also meant no congestions. Service staff were attentive and quick to clear the tables... without being intrusive, young and eager to serve, could tell that they were well trained. This is one international hotel that probably lived up to its 5 star billing and perhaps a bit more. Would certainly plan to stay again the next time, not least because it was near where I needed to go for my meetings.
      Reviewed August 23, 2014
      9.6
      Exceptional
      Sang from South Korea
      Family with young children
      Executive, Executive lounge access, Guest room, City view
      Stayed 1 night in February 2018
      Great facilities and very attentive staffs”
      My family had the luxury of staying the JW Marriott Hanoi during the lunar new year. The facilities was near perfect and staffs were very attentive and kind to our picky requests. Although we had to hassle while checking out, but it was a minor problem. I would recommend people to stay at this hotel during holiday season. Once again, I would like to send my regards to all staff at the hotel.
      Reviewed February 23, 2018
      10.0
      Exceptional
      Daniel from Singapore
      Business traveler
      Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
      Stayed 1 night in September 2018
      Very good ambience and great service ”
      Very Friendly staff and great hotel facilities!
      Reviewed September 10, 2018
      10.0
      Exceptional
      LING from Singapore
      Business traveler
      Deluxe, Guest room, 1 King or 2 Double, City view
      Stayed 2 nights in August 2018
      Perfect hotel for business traveler”
      Location is out of the heavy traffic zones. All staff are friendly and speaks very good English. Food is perfect, especially the authentic Bun Cha.
      Reviewed August 04, 2018
      6.8
      Good
      Linne from Hong Kong
      Family with young children
      Deluxe Lake, Guest room, 1 King or 2 Double, Lake view
      Stayed 1 night in October 2018
      Good”
      We were fine with the location but did not expect the traffic making it hard to explore.
      Reviewed October 22, 2018
      12345
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