Kempinski Hotel Chengdu
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Superior Twin Room - Guestroom Kempinski Hotel Chengdu
Interior view Kempinski Hotel Chengdu
Interior view Kempinski Hotel Chengdu
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8.2
Excellent
/10
(244 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - 1.63 kilometers from city center
Parking
FREE
  • Tongzilin Metro Station380 m
  • Royal Thai Consulate General430 m
  • Chengdu European Style Street470 m
  • United States Department Store (jinxiu road)560 m
  • Western Tower610 m
  • Consulate General of the United States670 m
  • Huamei Zixin Medical Cosmetology Hospital690 m
  • Nijiaqiao Metro Station710 m
  • Poly Center810 m
  • Consulate General of the Federal Republic of Germany920 m
  • Free Wi-Fi

    Kempinski Hotel Chengdu

    42 Ren Min Nan Road 4th Section, Tongzilin Commercial Area, Chengdu, China - See map
    "I enjoyed my stay here and would recommend this hotel to others."
    gary - 28 April 2018
    Excellent cleanliness
    8.4 rating for cleanliness
    Excellent service
    8.4 rating for service
    • 370 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 36 times for various dates

    Property ranking|Compared to 4,559 Chengdu properties
    See all rankings
    Room comfort score
    8.3/10
    Value for money score
    8.1/10
    Location score
    8.3/10
    Service score
    8.4/10
    Better than
    99
    %
    of Chengdu properties
    Better than
    98
    %
    of Chengdu properties
    Better than
    98
    %
    of Chengdu properties
    Better than
    98
    %
    of Chengdu properties
    Value for money8.1
    Distance to city center7.0 km
    Location rating8.3
    Nearest airportChengdu Shuangliu International Airport (CTU)
    Distance to airport11.7 km

    Rooms available at Kempinski Hotel Chengdu

    8.3
    Excellent
    Room comfort & quality
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 88 m²/947 ft²
    • City view
    • 1 king bed
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    Family Suite
    Family Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 queen bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 semi double beds or 1 sup...
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • 1 bunk bed and 2 single bed...
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    Executive Deluxe King
    Executive Deluxe King
    ...
      Enter dates to see prices

      What people love about Kempinski Hotel Chengdu

      • 9.2
        Exceptional

        "Nice hotel with comfortable rooms & convenient for local public transport."

        PETER

        |

        30 April 2018

      • 9.2
        Exceptional
        Staff 

        "Staff are friendly & efficient."

        PETER

        |

        30 April 2018

      • 9.2
        Exceptional

        "Will stay again."

        PETER

        |

        30 April 2018

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      More about Kempinski Hotel Chengdu

      More about Kempinski Hotel Chengdu

      8.0
      Very good

      "Great location on city centre."

      DUMRONGPOL

      |

      03 November 2016

      An overview

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      What they offer

      8.0
      Very good
      Cleanliness

      "The room is clean and the breakfast is great."

      DUMRONGPOL

      |

      03 November 2016

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Asian
      Continental

      Restaurants on site

      普拉那啤酒坊
      Cuisine:German, Grill/BBQ
      Menu:Buffet
      怡时西餐厅
      Cuisine:European, Seafood, Steakhouse
      Menu:Buffet, A-la-carte
      和悦堂中餐厅
      Cuisine:Asian, Chinese, Sichuan
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Kempinski Hotel Chengdu from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (244)Booking.com Reviews (361)
      8.2
      /
      10
      Cleanliness8.4
      Facilities8.1
      Location8.3
      Room comfort and quality8.3
      Service8.4
      Value for money8.1
      High score for Chengdu
      Rating
      9+ Exceptional (43)
      8-9 Excellent (43)
      7-8 Very Good (51)
      6-7 Good (16)
      <6 Below Expectation (14)
      Time of the year
      Mar - May (61)
      Jun - Aug (37)
      Sep - Nov (42)
      Dec - Feb (27)
      All guests (244)
      All room types
      All languages
      Showing 167 verified guest comments
      12345
      8.0
      Excellent
      Jacqueline from Singapore
      Business traveler
      Superior Twin Room
      Stayed 2 nights in March 2019

      Nice hotel ”

      Nice and clean hotel

      Reviewed June 26, 2019
      8.0
      Excellent
      Jacqueline from Singapore
      Business traveler
      Superior Twin Room
      Stayed 4 nights in March 2019

      Clean and Nice hotel ”

      Hotel is clean and good

      Reviewed June 26, 2019
      9.2
      Exceptional
      PETER from China
      Solo traveler
      Superior Twin Room
      Stayed 2 nights in April 2018

      NICE HOTEL”

      Nice hotel with comfortable rooms & convenient for local public transport. The Paulaner Bar (German) offers buy one, get one free 5 -7pm. Food ther eis also v good. Staff are friendly & efficient. Will stay again.

      Reviewed April 30, 2018

      Dear Peter, thank you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that my team was able to ensure a comfortable and enjoyable stay. Please rest assured that your compliments will be shared with the respective team members. we are looking forward to welcoming you back to Chengdu in the near future. With best regards Kai Behrens General Manager

      Responded May 05, 2018
      Kempinski Hotel Chengdu
      8.0
      Excellent
      gary from United Kingdom
      Solo traveler
      Deluxe Twin Room
      Stayed 7 nights in April 2018

      Very good”

      Good clean hotel. Plenty of dining and drinking options in the hotel. Nice pool and gym. Plenty of staff all efficient. Room nice and clean with a comfortable bed. Good bathroom and shower with a good supply of toiletries. Location perfect for getting around Chengdu with no problems getting a taxi. Metro station within a short walk of the hotel. I enjoyed my stay here and would recommend this hotel to others.

      Reviewed April 28, 2018

      Dear Mr Gary, than k you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that my team was able to ensure a comfortable and enjoyable stay. Please rest assured that your compliments will be shared with the respective team members. Mr. Gary, we are looking forward to welcoming you back to Chengdu in the near future. With best regards Kai Behrens General Manager

      Responded May 05, 2018
      Kempinski Hotel Chengdu
      8.8
      Excellent
      PETER from China
      Solo traveler
      Superior Twin Room
      Stayed 2 nights in March 2018

      Pleasant hotel”

      Have stayed here many times when in Chengdu. From the efficient & cheerful check-in to the final farewell the staff are always smiling. Rooms comfortable. A bath was available in y room as well as a multifunction shower. Paulaner Bar is another eason I keep coming back here. About 5 minutes walk from Tongzillin Metro.

      Reviewed March 15, 2018

      Dear PETER, Thank you very much for taking the time to review your stay at Kempinski Hotel Chengdu. We hope that you had a safe journey back home and were delighted to read you have enjoyed your time with us and that you will keep your stay in good memory. Please rest assured I will share your comments with my team and I am sure they will be very pleased about your kind words. Thank you for your time again and on behalf of my team I look forward to welcoming you back at Kempinski Hotel Chengdu in the near future. Kai Behrens General Manager

      Responded April 04, 2018
      Kempinski Hotel Chengdu
      8.0
      Excellent
      PETER from United Kingdom
      Solo traveler
      Superior Twin Room
      Stayed 2 nights in October 2016

      A nice hotel”

      Not far from the Tongzillin Metro & located on one of Chengdu's major roads, this hotel was easy to find. Check in was efficient & hotel staff speak reasonable English. The in house bar, the German Paulaner is a winner. Rooms are a good standard. Check out the Lazy Pug bar about 10 minutes walk away for good food & company. WILL STAY AT THIS HOTEL AGAIN.

      Reviewed October 31, 2016
      10.0
      Exceptional
      Esther from Hong Kong
      Business traveler
      Deluxe Twin Room
      Stayed 2 nights in October 2014

      good business hotel in Chengdu”

      nice staffs,clean and comfortable room

      I stayed this hotel for 2 nights. Very good experience, Staffs are nice and friendly. Room clean and comfortable. The dinning experience also very good. Value for money. The location also very good, appx 30 mins to airport.

      Reviewed October 13, 2014
      9.3
      Exceptional
      Robert from United Kingdom
      Couple
      Deluxe Twin Room
      Stayed 3 nights in July 2012

      Great hotel”

      Very comfortable

      A nice bit of luxury for 3 nights. We went to Chengdu to see the pandas and the staff were very helpful in arranging a car to take us there. The German bistro does good food and beer. Nice room with a lovely big bath - would recommend.

      Reviewed July 13, 2012
      8.7
      Excellent
      Andreas from Switzerland
      Business traveler
      Deluxe Twin Room
      Stayed 1 night in June 2012

      Always a pleasure to stay”

      Nice rooms, great food

      The hotel has a great service from the moment you enter it until you leave. The rooms are big and clean and nice furnished. in the restaurants a nice food is served and the have a outside area to enjoy your beer and dinner. Breakfast buffet is also very nice with a great variety of chinese and continental food.

      Reviewed June 18, 2012
      9.6
      Exceptional
      Kin from Hong Kong
      Solo traveler
      Superior Twin Room
      Stayed 3 nights in March 2019

      excellent location”

      excellent location

      Reviewed April 05, 2019

      尊敬的客人 感谢您下榻成都凯宾斯基饭店并与我们分享您的入住体验! 成都凯宾斯基饭店一直致力于带给宾客非比寻常的欧式体验,我们非常高兴得到您的肯定。我们将继续秉承凯宾斯基的品牌理念,为顾客提供低调的欧式奢华,不断提高我们的服务品质,请相信,我们一直努力确保每一位宾客都受到关爱、尊重和无微不至的照顾。 我们衷心期待您的下次光临! 成都凯宾斯基饭店总经理 约纳斯▪ 依林

      Responded April 21, 2019
      Kempinski Hotel Chengdu
      10.0
      Exceptional
      Jacqueline from Singapore
      Business traveler
      Superior Twin Room
      Stayed 2 nights in December 2018

      Exceptional”

      Clean room

      Reviewed February 18, 2019
      10.0
      Exceptional
      Jacqueline from Singapore
      Business traveler
      Deluxe Twin Room
      Stayed 2 nights in December 2018

      Exceptional”

      Clean room

      Reviewed February 18, 2019
      8.8
      Excellent
      ENG from Singapore
      Solo traveler
      Superior Twin Room
      Stayed 5 nights in December 2016

      Excellent”

      I have had stayed in this hotel for couple of times. The hotel is located not far away from the airport, and it is also very convenient to travel around within the town as nearby there is a metro station. The hotel staffs are very friendly. You can savor the local food nearby or in the hotel restaurant.

      Reviewed May 25, 2017

      Dear Guest, Thank you very much for taking the time to share your experiences. It was with great pleasure to learn that you enjoyed your time at our hotel and that especially our location was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Kempinski Hotel Chengdu in the near future. Kempinski Hotel Chengdu Management Team

      Responded July 06, 2017
      Kempinski Hotel Chengdu
      8.0
      Excellent
      DAVID from United Kingdom
      Solo traveler
      Deluxe Twin Room
      Stayed 1 night in June 2015

      Disappointment on this stay”

      Most staff, location

      On my 4 or 5th visit to the Kempinski it is a disappointment to write a poor review. I was in a room at the back of the hotel overlooking a building site that started work at 5:20 am and in earnest at 07:30. During the evening numerous people came into the hotel lobby area smoking and were not challenged (previous review I had commented on staff challenging people)

      Reviewed June 15, 2015
      7.7
      Very good
      Gail from Singapore
      Business traveler
      Deluxe Twin Room
      Stayed 2 nights in December 2014

      An okay hotel”

      nice staff, comfy rooms, good view

      Overall my stay was generally good, the room was comfortable, and staff pleasant. However having stayed at other Kempinski hotels worldwide, i had higher expectations (since my previous stays in Thailand/Indonesia were excellent). There were a few hiccups i experienced, few taxi drivers unable to find the hotel entrance and exit (i.e. turns out, one of the exit signs was pointing in the wrong way), and some disappointments with the room service standard (the 3 meals i had were rather tasteless, a staff didn't know what was on their own menu etc, another one giving me the wrong order once). These weren't big problems of course, but for a 5* hotel, and given the standard of their other international outlets, it was a bit of a let down.

      Reviewed December 29, 2014
      8.3
      Excellent
      Chang from Malaysia
      Business traveler
      Deluxe Twin Room
      Stayed 1 night in December 2013

      Happy and had a great stay ”

      Friendly staff , Good Location and Good restaurants

      It was a very good although short stay and will definitely look forward to stay again in this hotel and compliments to the front desk staff Paul for his efficient service and also the staff in Harmony the Chinese Restaurant Angel An for her impeccable service .

      Reviewed December 13, 2013
      7.7
      Very good
      Jonathan from United States
      Group
      Deluxe Twin Room
      Stayed 3 nights in May 2013

      Good value, but won't knock your socks off”

      Location, relatively nice, free internet

      The Kempinski is among the nicer branded hotels in Chengdu and is perfectly satisfactory in all regards. I don't think seasoned business travelers will be wowed by its finish, amenities or staff, but I don't think it will fail to meet thresholds of acceptability for such travelers either. For the price, however, the Kempinski provides an excellent value.

      Reviewed May 22, 2013
      8.3
      Excellent
      Elizabeth from United Kingdom
      Couple
      Deluxe Twin Room
      Stayed 4 nights in December 2012

      a spacious hotel with high standards”

      generally good qualities in all aspects.

      we choose the kempinski because of its easy access from the airport and the south and west of chengdu. this is important because chengdu's roads are severely disrupted by road works on the 2nd ring road and the building of the mtr system. they should be finished by the summer. we have had christmas lunch there for the past 5 years. this year was not so good. the turkey was underdone. there was no play space for young children. other food was of a much better standard but no cheese board.

      Reviewed December 31, 2012
      7.7
      Very good
      Daniel from United Kingdom
      Business traveler
      Deluxe Twin Room
      Stayed 2 nights in March 2012

      Good location and service ”

      A good German restaurant

      Kempinski has long been one of the best hotels in Chengdu for its convenient location - 20-minute drive from the airport and a subway station just 200m away. Room size and property maintenance is good but: (1) there is a car-park gate in front of the hotel entrance so taxi drivers are reluctant to drive in and tend to drop you off outside the main road. Though 50m away from the hotel entrance, I was caught in the rain this time. (2) not many good F&B outlets nearby only perhaps a dozen local ones in th opposite streets. (3) the pillows are bad - one is too flat but two are too thick!

      Reviewed April 03, 2012
      9.0
      Exceptional
      Elizabeth from United Kingdom
      Couple
      Deluxe Twin Room
      Stayed 3 nights in December 2011

      A good classy hotel”

      Good rooms, well presented and clean. Good lobby area with discreet waitresses.

      we have spent christmas here several times and there are events for all wallets. we have the christmas buffet lunch as we are joined by younger family members. this year was less christmassy. few table decorations. the food suits all cultures. however, there were no brussel sprouts to accompany the turkey. in fact the only western vegetables were roast potatoes. all the same, our guests (british & chinese) enjoyed their time.

      Reviewed January 08, 2012
      12345
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      Kempinski Hotel Chengdu
      |Excellent 8.2
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      • Excellent location
      • Jinli Street
      • Tongzilin Metro Station is within 0.38 km