Kigali Serena Hotel
Free Wi-Fi

Kigali Serena Hotel

P.O BOX 7469, Kigali, Rwanda, Nyarugenge, Kigali, Rwanda
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 Kigali Serena Hotel
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    Lobby Kigali Serena Hotel
    Lobby Kigali Serena Hotel
    Interior view Kigali Serena Hotel
    Standard Kigali Serena Hotel
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    Exterior view Kigali Serena Hotel

    Kigali Serena Hotel Reviews

    8.2
    Excellent
    /10
    (11 reviews)See what guests said
    8.9
    Excellent cleanliness

    Things you’ll love about Kigali Serena Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Excellent
    Location
    8.5
    See map
    Better than 99% of properties in Kigali
    Excellent location
    Value for money7.1
    Distance to city center5 km
    Location rating8.5

    Rooms available at Kigali Serena Hotel

    Superior Room
    Superior Room
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 2 single beds and 1 king be...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 2 single beds and 1 king be...
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    Standard
    Standard
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds and 1 queen b...
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    Double Deluxe
    Double Deluxe
    ...
    • Room size: 25 m²/269 ft²
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    Single Deluxe Lake View
    Single Deluxe Lake View
    ...
    • Room size: 30 m²/323 ft²
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    Single Deluxe Pool View
    Single Deluxe Pool View
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Double Deluxe Lake View
    Double Deluxe Lake View
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    DOUBLE DELUXE POOL VIEW
    DOUBLE DELUXE POOL VIEW
    ...
    • Room size: 30 m²/323 ft²
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    Standard Room
    Standard Room
    ...
    • Smoking allowed
    • Shower and bathtub
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    Superior Room
    Superior Room
    ...
    • Smoking allowed
    • Shower and bathtub
    Enter dates to see prices
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    More about Kigali Serena Hotel

    More about Kigali Serena Hotel

    An overview

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    What they offer

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    Reviews of Kigali Serena Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (11)Booking.com Reviews (119)
    8.2
    /
    10
    Excellent
    Cleanliness8.9
    Facilities8.5
    Location8.5
    Room comfort and quality6.7
    Service8.4
    Value for money7.1
    All guests (11)
    All room types
    Showing 6 verified guest comments
    8.8
    Excellent
    sue from Australia
    Business traveler
    Standard
    Stayed 6 nights in April 2019

    Superb Serena”

    Loved the staff who were helpful, friendly and eager to please. Breakfast is delicious.

    Reviewed April 10, 2019
    8.4
    Excellent
    Sumei from Singapore
    Couple
    Standard
    Stayed 1 night in February 2019

    Excellent”

    We used the room for a day stay while waiting for our night flight. Room was clean, ample water was provided, checking in and out was easy.

    Reviewed February 09, 2019
    10.0
    Exceptional
    stuart from Netherlands
    Couple
    Deluxe Room
    Stayed 1 night in February 2017

    Amazing service ”

    First off the service is top notch. Amazingly attentive and friendly. The hotel is clean and the food at the restaurants is really good. We really enjoyed our stay here.

    Reviewed February 09, 2017
    6.3
    Good
    Lisa from Malaysia
    Couple
    Standard
    Stayed 3 nights in January 2015

    overall ok but staff need to be trained friendly”

    Food, location , convenience

    It was overall good but staff need to be trained friendlier with smiles and more professional. Especially F&B service staff

    Reviewed January 25, 2015
    9.7
    Exceptional
    Rob from South Africa
    Business traveler
    Standard
    Stayed 1 night in December 2014

    review”

    the flow

    Great!

    Reviewed December 15, 2014
    5.7
    Samir from Tunisia
    Business traveler
    Standard
    Stayed 6 nights in May 2014

    very poor”

    friendly staff, cleaness, easy access

    was poor because the room was very small with poor view and was very noisy. first time at serena was in 2012, I paid less for better room with nice view and balcony. I think I paid 10 times the value I should pay for that poor room.

    Reviewed June 08, 2014
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    Kigali Serena Hotel
    |Excellent 8.2
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    • Excellent location