Kim Haus Loft

No 9 & 11, Lebuh Campbell, Georgetown, Penang, Malaysia, 10100
Kim Haus Loft
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 Kim Haus Loft
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7.5
Very good
/10
(2232 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • The Camera Museum310 m
  • Khoo Kongsi500 m
  • Penang Peranakan Mansion920 m
  • Gurney Drive2.44 km
  • Gurney Plaza3.44 km
  • Penang Hill5.36 km
  • Kek Lok Si Temple7.01 km
  • Penang Bridge7.27 km
  • Penang National Park12.88 km
  • Escape Adventureplay Theme Park13.57 km
  • Highlights and ratings

    3.5-star Guesthouse/bed and breakfast
    Free Wi-Fi
    2018
    "Nearby town area, walking distance to 1st Avenue, Prangin Mall."
    Farah B. - 24 December 2018
    Very good service
    7.3 rating for service
    Very good cleanliness
    7.1 rating for cleanliness
    • 580 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 95% of all properties in Penang in the last 24 hoursCompared to 4,504 Penang properties at Agoda for various dates
    Property ranking|Compared to 4,504 Penang properties
    See all rankings
    Location score
    8.5/10
    Cheapest price score
    Room size
    14 sqm.
    Value for money score
    7.4/10
    Better than
    96
    %
    of Penang properties
    Better than
    95
    %
    of Penang properties
    Bigger than
    93
    %
    of Penang properties
    Better than
    92
    %
    of Penang properties
    Value for money7.4
    Location rating8.5
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.8 km

    Rooms available at Kim Haus Loft

    Basic Triple Room
    Basic Triple Room
    ...
    • Room size: 25 m²/269 ft²
    • No Windows view
    • 1 double bed
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    Studio Room
    Studio Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 double bed
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    Deluxe Loft
    Deluxe Loft
    ...
    • Room size: 20 m²/215 ft²
    • Balcony/terrace
    • 1 double bed
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    Upper Bunk Bed - Non-Smoking
    Upper Bunk Bed - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Shower
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    Executive Studio
    Executive Studio
    ...
    • Room size: 14 m²/151 ft²
    • 1 queen bed
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    Private Room with Shared Bathroom
    Private Room with Shared Bathroom
    ...
    • No Windows view
    • Shower
    • 1 semi double bed
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    Private Single Room(Shared Bathroom)
    Private Single Room(Shared Bathroom)
    ...
    • 1 single bed
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    Twin Bed Room Shared Bathroom
    Twin Bed Room Shared Bathroom
    ...
    • No Windows view
    • Non-smoking
    • 2 single beds
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    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Shower
    • 1 double bed
    Enter dates to see prices

    What people love about Kim Haus Loft

    • 5.6
      Review score
      Location

      "The good part is location is strategic which is in the mid of town."

      Taufeeq

      |

      31 July 2018

    • 8.0
      Very good
      Staff 

      "The staff was very friendly and the rooms were clean!"

      Stephanie

      |

      19 December 2018

    • 9.2
      Exceptional
      Location

      "Nice Location, Frienly Staff , Convinience, Valueble"

      Tan

      |

      08 November 2018

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    More about Kim Haus Loft

    More about Kim Haus Loft

    10.0
    Exceptional

    "Great place to stay, room is clean and nice staff is friendl..."

    jolene

    |

    12 July 2018

    Description

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    Most talked about facilities

    Housekeeping
    24 mentions
    Food & Dining
    16 mentions
    Breakfast
    11 mentions
    Internet
    6 mentions

    What they offer

    6.4
    Good

    "Decent and pleasant stay with nice bars to relax and enjoy t..."

    Andrew

    |

    22 October 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Kim Haus
    Cuisine:Asian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Kim Haus Loft from real guests

    Overall rating
    7.5
    Very good
    From 2232 reviews
    Provided by verified guests of
    Agoda Reviews (882)Booking.com Reviews (1350)
    Rating via Agoda7.4
    /
    10
    Cleanliness7.1
    Facilities6.8
    Location8.5
    Service7.3
    Value for money7.4
    High score for Penang
    Rating
    9+ Exceptional (104)
    8-9 Excellent (48)
    7-8 Very Good (89)
    6-7 Good (49)
    <6 Below Expectation (116)
    Time of the year
    Mar - May (98)
    Jun - Aug (112)
    Sep - Nov (82)
    Dec - Feb (114)
    All guests (882)
    All room types
    All languages

    Show reviews that mention 

    Showing 406 verified guest comments
    12345
    8.4
    Excellent
    LEE from Malaysia
    Solo traveler
    Private Room with Shared Bathroom
    Stayed 1 night in July 2019

    Nice cosy hostel”

    I booked a single room shared bathroom and paid however upon checked in there wasn’t recorded. I gotten a free upgraded deluxe room with ensuite bathroom. It’s Bonus and I like the room concept, compact and platform bed except no windows, thin wall but was Ok for me sleep throughout for just 1night. There is no elevator staff was helpful to carry my luggage tho. Overall nice stay will be back! TQ Kim Haus.

    Reviewed July 11, 2019
    6.0
    rosalind from Singapore
    Group
    Deluxe Loft
    Stayed 3 nights in July 2019

    Above average”

    Good Points Location in the centre of Georgetown, plenty of food available within walking distance. Great to have washing machine and dryer, Luggage lift. Recommended for young and energetic travellers. No so good points Surprised to find that the room is small just to fit 2 of us, hardly any space to move around in the room Not recommended for senior travellers as we have to climb the staircase up 3rd, 4th or 5th level.. No car park available on site. We requested for change of towels on day 2 but the towels were not changed when we can back to hotel after 10pm. We personally went to 4th level to look for the clean towels. Please look into the cleanliness of the rooms and the Water cooler. Water cooler was overfilled with water on the tray and the floor is wet. The laundry area on the 4th floor is very dim. Insufficient lighting. Some lights on the 3rd floor were faulty. None of the staff seem to notice it to replace them during the 3 days we stayed at Kim Haus.

    Reviewed July 17, 2019
    8.4
    Excellent
    shwuteng from Malaysia
    Couple
    Deluxe Loft
    Stayed 1 night in May 2019

    Good location, best for backpacker”

    Good ambience and breakfast. Good for backpackers since they have washing machine. Have bar and live music, so u can enjoy drinks there. They have many small space, you can grab a drink and stay there enjoy view . Cons is the water pressure is bad and no lift.

    Reviewed May 26, 2019
    7.2
    Very good
    Xinyi from Singapore
    Family with young children
    Twin Bed Room Shared Bathroom
    Stayed 3 nights in January 2019

    Very good”

    Everything was great - Great combination of hotel, restaurant and bar. Kim Haus Loft used to be a Goldsmith in the past! No Lift for the loft - had to carry up luggage up to level 5. Room was relatively small - for travellers who spend less time in the hotel

    Reviewed July 21, 2019
    9.2
    Exceptional
    Yin from Malaysia
    Couple
    Executive Studio
    Stayed 2 nights in July 2019

    Pet friendly and with Absolute Best Location! ”

    I love this place as a pet friendly hotel which my dog get to run around freely and sit with us while we have breakfast every morning. The location is also strategically located between two food streets a stone's throw away. The decoration and the room was very cozy as well. Except there's noice from the street if you're staying in executive suite. But that wasn't an issue for us. In overall I really love this place and I'm glad that we were there for the trip. Will definitely go back again!

    Reviewed July 09, 2019
    4.4
    man
    Solo traveler
    Private Single Room(Shared Bathroom)
    Stayed 1 night in June 2019

    Should hire more staff to run the loft!!”

    There is only one Bangladeshi to take care of the business. People check in check out order foods drinks, preparing the food , it is all done by the same person. I have to waited 15 mins so that the staff is free to serve me. And I can see other guests are waiting too where they got fed up n just walk away. Bad experience.

    Reviewed June 28, 2019
    10.0
    Exceptional
    Stephanie from Singapore
    Solo traveler
    Private Single Room(Shared Bathroom)
    Stayed 1 night in April 2019

    Good location, antique, value for money”

    It is located near local eateries (chinese noodle shop and restaurants), famous landmark (Chowrasta market). The building decor is cool, with lots of old antiques, also with live band playing at night. Overall, very much pleasant and enjoyable stay!

    Reviewed April 23, 2019
    8.0
    Excellent
    Julia from Germany
    Group
    Deluxe Loft
    Stayed 1 night in April 2019

    Overpriced for what it is”

    It’s a nice guest house that is beautifully decorated with lots of art and has a goldsmith museum inside. However, the room setup on Agoda doesn’t seem to be correct. We booked a loft that was supposed to be spacious and includes a TV. The room we were taken to was tiny, almost no space around the bed and no TV. We mentioned this at reception and were told this is what we booked but were able to prove that our booking confirmation mentioned TV and a more spacious room. We were then given an upgrade to a bigger room with TV after staff spoke to the manager and sent them a photo of our booking confirmation. Staff was very helpful and dealt with all of our issues but we checked out after one night as we would have needed to pay double price to keep the room that we got after complaining. Otherwise, the place was clean and the bed was comfortable but there is much better value for the money elsewhere in the area.

    Reviewed April 17, 2019
    10.0
    Exceptional
    jonhan from Indonesia
    Couple
    Basic Triple Room
    Stayed 2 nights in April 2019

    A hidden treasure in Penang island”

    I love everything about this hotel, I gave 5 stars without second thoughts. A must try and I guarantee, you don't want to go anywhere else. Love the design, decorations, comfy bed, the Cafe, the Bar on the 2nd floor, the free water and laundry, every corners that you can see. I can't say no more. Definitely I'll tell the whole world about this hotel. Note : the Chinese restaurant on the left, next to the hotel, must try the foods. I think they got their Chef from Heaven's kitchen, on Earth duty.

    Reviewed April 15, 2019
    8.4
    Excellent
    Theodore from United States
    Couple
    Deluxe Loft
    Stayed 2 nights in March 2019

    A little cramped for two people, but gorgeous place. ”

    Hotel is an excellent location, has an extremely cool looking bar with live music, and very stylish facilities. Wish our room had been just a little larger, was hard to fit two people and two hiking backpacks. Staff had a bit of a panic with our agoda booking upon arrival, but managed to sort it out without too much stress on our end.

    Reviewed March 18, 2019
    10.0
    Exceptional
    EMIE from Malaysia
    Solo traveler
    Private Room with Shared Bathroom
    Stayed 2 nights in March 2019

    Great Place”

    This place is great. It is in great location. Nearby had a lot of place to eat. Nasi Kandar beratur just around the corner. Hong Kee Wan Tan just next to this place. Nearby all gold shop. Kim Haus itself have a great place to hang out. Bar and dining place.

    Reviewed March 18, 2019
    8.0
    Excellent
    Christian from Indonesia
    Couple
    Deluxe Loft
    Stayed 1 night in March 2019

    Cool place and good location”

    This is my second time to stay at Kim Haus, well i still impress with the design, cafe on the first floor, pub on the second (they have small gym on the second floor court yard), this time got room on the 5th floor, quite a trip using the stairs while lifting 20kg baggage, just to realized that they have bagage lift that located in front of my room. The hotel is great! The location, the design, they have bagage lift, they don’t provide bottled water but they have water dispenser on the 4th floor, the guest can use the washing machine and dryer for free on the 4th & 5th floor. There’s a hairdryer in every room if you ever need it, they have locely common room on the 3rd & 4th floor

    Reviewed March 07, 2019
    8.0
    Excellent
    Audrey from Singapore
    Solo traveler
    Private Single Room(Shared Bathroom)
    Stayed 1 night in July 2019

    Privacy”

    If privacy is what you want, this place is it... yet near enough to good food and historical buildings

    Reviewed July 04, 2019
    8.4
    Excellent
    Elvis from Malaysia
    Solo traveler
    Private Single Room(Shared Bathroom)
    Stayed 2 nights in January 2019

    Good Location & Green Environment”

    This hotel is renovated from Old Building, it is good for environment, the old building transform into hotel. Vintage feel and stay in historical road. The aircon is centralised share with a few small room. Could be hot in single room and next door sound can be hear.

    Reviewed February 02, 2019
    8.8
    Excellent
    Vodka from Singapore
    Solo traveler
    Private Room with Shared Bathroom
    Stayed 2 nights in January 2019

    Excellent location”

    I stayed for two nights, the location along campbell street is super accessible around Georgetown. Alot of restaurants, eateries and pubs around. Only thing is the gym equipment provided is relatively old. And the washers and dryers provided stain one of my t shirts. So better not to wash. Think the guesthouse owner should change to new washers as its massively use for their bedsheets washing which they should just reserved for only for guests' use. I didnt have a chance to visit their bar or live band or their restaurant. The atmosphere looks cozy to me tot. Maybe more suitable for family or couples who are lazy to walk. Regards, Chia

    Reviewed January 10, 2019
    8.4
    Excellent
    Leng from Singapore
    Couple
    Twin Bed Room Shared Bathroom
    Stayed 1 night in September 2018

    interesting stay!”

    Kimhause is an old goldsmith shop turned guesthouse. great vibes. It is like walking into a museum. There was live entertainment during the period that we stayed, but it was not so good...(unlike the other reviews, guess we got unlucky). It was a good thing we were on the highest level, away from the music room. The guesthouse was undergoing renovation and we stayed in one of the newer rooms (deluxe). Was a lovely stay. All facilities worked well.

    Reviewed December 26, 2018
    5.2
    Paul from Kazakhstan
    Couple
    Executive Studio
    Stayed 3 nights in June 2019

    No longer recommended ”

    After staying at Kim Haus for the third time, I am sorry to say that I can no longer recommend the property. Three years ago the property was well managed, clean, provided good food and was an all arourd pleasure. The second stay, we noticed some decline in quality and customer service. Our most recent visit was truly disappointing. The room was dirty, no toilet tissue, cracks in the floor, curtain hanging from the rod, broken lamp, and no AC. After reporting the AC the first morning, we returned to see no change that evening. After reporting it again, we were told the following morning that it could not be fixed. We were moved to another room which had working AC but a constant dripping through the pipe in the bathroom, a badly water damaged wardrobe, a hole in the ceiling and a plywood patch covering another hole hanging by a couple of nails. We were informed that there was no management on site and instructed to send our concerns through our booking site. The hotel offered no remedy other than the room change. Unfortunately, I can no longer recommend a stay at Kim Haus.

    Reviewed June 28, 2019
    6.4
    Good
    Stewart from Indonesia
    Solo traveler
    Private Room with Shared Bathroom
    Stayed 3 nights in July 2018

    Disappointing”

    Price is high for the value. Room I got has a pipe and constantly has the water sound everytime someone flushes the toilets upstairs. There was no one manning the reception in the early morning and the door was locked, and I was almost late for my flight.

    Reviewed March 29, 2019
    4.4
    Philip from Denmark
    Solo traveler
    Deluxe Loft
    Stayed 3 nights in March 2019

    lack of service”

    Got a 12m2 room without widows although Agoda confirmed a 20m2 with tererasse. Hotel said it does not exist, so perhaps misleading advert from Agoda... Stayed 3 prepaid nights, room was never cleaned, no change of towels (which were very old and thin after having been washed probably 1000+ times) - the so called gym is a joke

    Reviewed March 23, 2019
    8.8
    Excellent
    Kim from Malaysia
    Solo traveler
    Private Room with Shared Bathroom
    Stayed 1 night in February 2019

    Value for money”

    The hotel has a cafe, bar a gym and is decent for the price offered. It's right in the heart of Georgetown and it's safe for solo travelers. You'll have to climb some steps so if you're travelling light, this place is deal.

    Reviewed March 11, 2019
    12345
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    • Excellent location
    • The Camera Museum
    • Komtar Bus Terminal is within 0.56 km