Krystal Beach Hotel Pty Ltd
Family Suite Twin - Bathroom Krystal Beach Hotel Pty Ltd
Lobby Krystal Beach Hotel Pty Ltd
Lobby Krystal Beach Hotel Pty Ltd
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9.0
Exceptional
/10
(86 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - 50 meters to the beach
Parking
FREE
  • Gordons Bay850 m
  • Monkey Town Primate Centre4.65 km
  • Sir Lowry's Pass5.95 km
  • Strand Beach6.1 km
  • Steenbras Dam6.4 km
  • Kogel Bay Resort8.25 km
  • Somerset Mall8.34 km
  • Vergelegen Wine Estate8.67 km
  • Helderberg Nature Reserve10.43 km
  • Elgin apple Museum14.25 km
  • Free Wi-Fi

    Krystal Beach Hotel Pty Ltd

    Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, Helderberg, Cape Town, South Africa, 7150 - See map
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.4 rating for cleanliness
    • Airport transfer

    • 50 meters to the beach

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    This property is in high demand!

    Booked 15 times for various dates

    Property ranking|Compared to 8,951 Cape Town properties
    See all rankings
    Value for money score
    8.9/10
    Location score
    9.1/10
    Service score
    8.7/10
    Cleanliness score
    9.4/10
    Better than
    99
    %
    of Cape Town properties
    Better than
    99
    %
    of Cape Town properties
    Better than
    99
    %
    of Cape Town properties
    Better than
    99
    %
    of Cape Town properties
    Value for money8.9
    Distance to city center35km
    Location rating9.0
    Nearest airportCape Town International Airport (CPT)
    Distance to airport31.5 km

    Rooms available at Krystal Beach Hotel Pty Ltd

    Standard Room
    Standard Room
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 single beds
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    Family room Standard
    Family room Standard
    ...
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      Suite
      Suite
      ...
      • Room size: 45 m²/484 ft²
      • Balcony/terrace
      • 1 king bed
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      Family Twin Two-Bedroom Suite
      Family Twin Two-Bedroom Suite
      ...
      • Room size: 45 m²/484 ft²
      • Balcony/terrace
      • 2 single beds and 1 king be...
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      Standard Room Queen
      Standard Room Queen
      ...
      • Room size: 21 m²/226 ft²
      • Balcony/terrace
      • 1 queen bed
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      Luxury Suite
      Luxury Suite
      ...
      • Room size: 50 m²/538 ft²
      • Balcony/terrace
      • 1 king bed
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      Family Duplex Two-Bedroom Suite
      Family Duplex Two-Bedroom Suite
      ...
      • Room size: 70 m²/753 ft²
      • Balcony/terrace
      • 2 queen beds
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      Standard Room - Single Bed
      Standard Room - Single Bed
      ...
      • Room size: 20 m²/215 ft²
      Enter dates to see prices
      Family Suite Twin
      Family Suite Twin
      ...
      • Room size: 20 m²/215 ft²
      • Non-smoking
      • 2 single beds and 1 king be...
      Enter dates to see prices
      Standard Room - Double
      Standard Room - Double
      ...
      • Room size: 20 m²/215 ft²
      Enter dates to see prices
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      More about Krystal Beach Hotel Pty Ltd

      More about Krystal Beach Hotel Pty Ltd

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Krystal Beach Hotel Pty Ltd from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (86)Booking.com Reviews (710)
      9.0
      /
      10
      Exceptional
      Cleanliness9.4
      Facilities8.9
      Location9.0
      Service8.6
      Value for money8.9
      Rating
      9+ Exceptional (16)
      8-9 Excellent (9)
      7-8 Very Good (4)
      6-7 Good (1)
      <6 Below Expectation (3)
      Time of the year
      Mar - May (5)
      Jun - Aug (8)
      Sep - Nov (7)
      Dec - Feb (13)
      All languages
      All guests (86)
      All room types
      Showing 33 verified guest comments
      12
      10.0
      Exceptional
      Vivian from South Africa
      Couple
      Standard Room Queen
      Stayed 1 night in September 2019

      Great experience”

      Spotless and spacious room with great views of the marina. Staff were friendly and efficient, and they seemed well organised

      Reviewed September 09, 2019
      10.0
      Exceptional
      Louwrens from South Africa
      Couple
      Standard Room Queen
      Stayed 4 nights in September 2019

      Lovely setting”

      The hotel is lovely, friendly staff, excellent service and the setting is awsome

      Reviewed September 09, 2019
      9.6
      Exceptional
      Nawahl from South Africa
      Couple
      Standard Room Queen
      Stayed 1 night in August 2019

      Beautiful views, stunning hotel, love the art exibition inside the lobby. Amazing buffet breakfast..”

      Beautiful place to just relax and unwind. Amazing views, tranquil surroundings.. Discovered this gem, when looking for a much needed relaxing birthday weekend for my hubby. will definitely be back as often as we can..

      Reviewed August 26, 2019
      10.0
      Exceptional
      Julia
      Couple
      Luxury Suite
      Stayed 1 night in August 2019

      Amazing ”

      I loved every moment and my only wish is that I could be as affordable during summer! Everything was amazing I had the best time ever !

      Reviewed August 15, 2019
      9.2
      Exceptional
      Elzette from South Africa
      Couple
      Standard Room Queen
      Stayed 1 night in August 2019

      Exceptional”

      I REALLY ENJOYED MY STAY. l LOVED THE SMALL ART GALARY INSIDE THE HOTEL. I ACTUALLY LOST MY WALLET AND ONE OF THE STAFF MEMBERS BROUGHT IT BACK TO ME WITH EVERYTHING STILL INSIDE. I WILL DEFINITLY GO BACK. THANK YOU

      Reviewed August 15, 2019
      8.0
      Excellent
      Ashley from South Africa
      Couple
      Standard Room Queen
      Stayed 4 nights in August 2019

      Again a good time Crystal Beach”

      Stayed over a bit longer at Crystal Beach and as before, it was an enjoyable stay for us. Located in a picturesque setting, we had an amazing view from the balcony of our spacious room. The presentation of the hotel is great, from the main entrance, dining hall, rooms and everywhere in between. Definitely, can't wait to come back during summer. A bit disappointed with the water damage and leaks in a few spots around the hotel (not in the rooms). Also, one of the chef's at the buffet's could do with an attitude adjustment, a lesson in customer engagement and efficient service. However, the service from all the other staff members was excellent. Really love the reception staff! Thanks KB for another memorable stay.

      Reviewed August 12, 2019
      8.4
      Excellent
      Ricardo from South Africa
      Couple
      Standard Room
      Stayed 1 night in July 2019

      Nice place, rooms are good, good food but staff is not friendly and helpfull.”

      Staff did not assist us on arrival, 5 staff members were standing at the door chatting with one another and on their phones we had to get out of the car to get assistance on where to park and where to check in. We called and ask for an iron wich we did not receive up till now. Realy beautiful place, food is good but staff not helpful.

      Reviewed July 25, 2019
      8.4
      Excellent
      Andrea from South Africa
      Solo traveler
      Standard Room Queen
      Stayed 2 nights in June 2019

      They tried to assist with vegan food but don’t seem to understand what vegan is! ”

      Room was lovely. It’s not their fault if other guests are inconsiderate and noisy and slam doors. There was no soya milk or any milk alternative or green tea in restaurant. Limited vegan options.

      Reviewed June 18, 2019
      10.0
      Exceptional
      Candice from South Africa
      Group
      Standard Room Queen
      Stayed 3 nights in March 2019

      Beautiful location, spotlessly clean”

      This hotel has become our favourite when visiting beautiful Gordonsbay. Wonderful location, great views, such comfortable, spacious and super clean rooms and welcoming staff. We'll certainly be staying here again when visiting. Thank you!

      Reviewed March 25, 2019
      10.0
      Exceptional
      Ashley from South Africa
      Couple
      Standard Room Queen
      Stayed 1 night in March 2019

      We Loved Krystal Beach”

      Krystal Beach is Awesome and Beautiful. Great location. My wife and I will definitely be coming back this year and staying for longer.

      Reviewed March 04, 2019
      10.0
      Exceptional
      Monika from South Africa
      Couple
      Standard Room
      Stayed 1 night in February 2019

      Best breakfast, awesome view!”

      Very romantic and had a good rest

      Reviewed February 27, 2019
      8.4
      Excellent
      Paseka
      Business traveler
      Standard Room Queen
      Stayed 1 night in February 2019

      Room service”

      Room service could improve. I asked for ice bucket and I was told there’s a charge of R30.00 or I should come down and pick it up myself. Also you should offer turn down service to suite clients

      Reviewed February 22, 2019
      8.8
      Excellent
      Graham from South Africa
      Family with teens
      Standard Room
      Stayed 1 night in January 2019

      Excellent”

      Great hotel, with good facilities. The extra's associated with the all inclusive package, i.e. Ile Aux Cerf are a fantastic add on

      Reviewed January 11, 2019
      9.6
      Exceptional
      Avisha from South Africa
      Solo traveler
      Standard Room
      Stayed 1 night in December 2018

      My second time here”

      I absolutely adore the staff members, always polite, respectful and willing to help. The beds are super comfy! Breafast is a feast with literally everything you can think of. I definitely recommend Krystal Beach Hotel

      Reviewed January 02, 2019
      6.0
      A from Netherlands
      Couple
      Standard Room
      Stayed 1 night in September 2018

      Disappointing”

      At arrival we parked the car in front of the entrance, staff was at the door staring at us but not even come out to help unpack the car. (due to the rain i think) unbelievable! It was evening (11pm as previously announced) and no possibility to eat something, no room service, the mini bar was empty and guests have to order in advance when you want something to fill the mini bar and what you order for the mini bar you have to use also, everything will be charged. That is no mini bar imho. But since it wasn't possible at evening we needed to go out to a gasstation nearby to get some drinks (only non alcoholic possible) The beds are fine, The breakfast was perfect but there are way better accomodations neabye for the same price or less. So never again.

      Reviewed November 22, 2018
      8.4
      Excellent
      Ansaaf from South Africa
      Group
      Standard Room Queen
      Stayed 1 night in October 2018

      Excellent”

      Friendly staff. Perfect location. Clean. What stood out for me is the view.

      Reviewed October 29, 2018
      8.8
      Excellent
      Matin from South Africa
      Couple
      Luxury Suite
      Stayed 3 nights in September 2018

      Best location in Gordon's Bay ”

      This hotel is situated right on the marina. You will not get better views. The hotel has recently been revamped and is clean and well appointed. Staff are friendly and the food is good and well priced.

      Reviewed September 25, 2018
      10.0
      Exceptional
      Gary from South Africa
      Couple
      Luxury Suite
      Stayed 1 night in August 2018

      Exceptional”

      I would come again in a heart beat! Staff and facilities were friendly, helpful and excellent. Breakfast was good, wonderful experience.

      Reviewed August 20, 2018
      8.4
      Excellent
      Mark from South Africa
      Business traveler
      Standard Room Queen
      Stayed 1 night in June 2018

      Excellent”

      Just the conference main meal catering that disappointed. All great otherwise.

      Reviewed June 21, 2018
      9.6
      Exceptional
      julie from United Kingdom
      Group
      Standard Room
      Stayed 3 nights in March 2018

      Perfect place to relax after a busy trip ”

      we used the hotel as a final stop after 2 weeks of travelling the garden route and beyond . It was extremely comfortable with great views from our balcony across the bay .The breakfast were good with a good choice of cooked and uncooked food . The staff were attentive and helpful . There are a couple of local restaurants right next door that were great for our evening meals. There is a nice pool area although no-one there to help with drinks or snacks during the day .

      Reviewed April 06, 2018
      12
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