Lilianfels Blue Mountain Resort & Spa
Lilianfels Blue Mountain Resort & Spa
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"Great friendly staff as well!"

Muhammed F.

18 May 2017

Deluxe Room - View Lilianfels Blue Mountain Resort & Spa
Deluxe Room - View
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Lobby Lilianfels Blue Mountain Resort & Spa
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Lobby Lilianfels Blue Mountain Resort & Spa
Lobby
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Interior view Lilianfels Blue Mountain Resort & Spa
Interior view
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Exceptional
Location
9.3
See all 34 photos Lilianfels Blue Mountain Resort & Spa
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Lilianfels Blue Mountain Resort & Spa

Exceptional location
Excellent
From 254 reviewsSee what guests said
8.5
Recommended by 81% of guests
Value for money7.5
Distance to city center1. Km
Location rating9.3
Nearest airportBankstown Airport (BWU)
Distance to airport66.6 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
8.6
Excellent
Room comfort & quality
Grand Deluxe Room (1 King Bed)
Grand Deluxe Room (1 King Bed)
...
  • Garden view
  • 36 m²/388 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Garden view
  • 30 m²/323 ft²
  • 1 king bed
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Deluxe View Room
Deluxe View Room
...
  • Mountain view
  • 30 m²/323 ft²
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Garden view
  • 43 m²/463 ft²
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Courtyard view
  • 33 m²/355 ft²
  • 2 queen beds
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Suite Standard
Suite Standard
...
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    Single Promo
    Single Promo
    ...
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      Room Standard
      Room Standard
      ...
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        Deluxe Double Room with Valley View
        Deluxe Double Room with Valley View
        ...
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          Single King Size Bed
          Single King Size Bed
          ...
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            More about Lilianfels Blue Mountain Resort & Spa

            More about Lilianfels Blue Mountain Resort & Spa

            "Room was nice and clean and air-conditioning and hot water g..."

            Reviewed 21 July 2016

            Donna from Australia

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            Couple

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Nice clean big room."

            Katherine from Australia

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (254)Booking.com Reviews (951)
            8.5
            Cleanliness8.8
            Facilities8.6
            Location9.3
            Room comfort and quality8.6
            Service8.6
            Value for money7.5
            Provided by verified guests of Agoda
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            Deluxe Room
            Deluxe Twin
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            Showing 213 verified guest comments
            12345
            9.2
            Exceptional
            Sue from Australia
            Couple
            Deluxe Twin
            Stayed 4 nights in September 2018
            A short break - love the Mountains at this time of year”
            Wonderful staff and facilities - great breakfasts and beautiful day time lounge / dining area in front of the open fires on big comfy chairs with a book or the daily newspaper - bliss ! This area although needs some atmosphere for dining at night - maybe piped music on evenings the pianist is not playing. The gardens are gorgeous so perhaps some night time spotlighting to add to the ambiance of Lilianfels. Walking distance to Echo Point is a real plus.
            Reviewed September 19, 2018
            9.2
            Exceptional
            Regina from Australia
            Family with young children
            Deluxe Twin
            Stayed 1 night in September 2018
            Lovely stay at Lilianfels”
            We stayed with 2 young children. They were very kind and accommodating and we managed to check in at 1pm rather than 3pm. They also accommodated us with a late check out so the kids could enjoy the beautiful indoor heated pool. We had high tea which was absolutely beautiful. I would highly recommend this resort and we will definitely be going back again and would recommend to our friends and family. Breakfast was beautiful too. Thank you
            Reviewed September 07, 2018
            6.8
            Good
            Monica from Australia
            Business traveler
            Grand Deluxe Room (1 King Bed)
            Stayed 3 nights in August 2018
            Beautiful but looking tired, definitely not 5 star but charming all the same”
            It’s a shame that such a beautiful place is falling apart. Rooms are beautiful, bed comfy, but furnishings are frayed. Heating is amazing! The charm of the salon lounge is spectacular yet the balustrade is covered in dust and backs of chair greased with finger prints. Staff are not attentive, they talk between themselves and ignore guests. A woman waiting to be seated walked away, yet staff were at the bar. We had a high tea booked and prepaid seated us, staff left us for 15 minutes and came with menus, left and returned after another 10 minutes. High tea was beautiful and well worth it. Coffee is expensive $5.50 for a small cup. The indoor pool water was warm but cool the next day, under the towel toy trolley is layers of dust. No toilets in or near the pool. Spa centre, small, old, no shared facility for couples, the sauna not cleaned daily had false eyelash on the floor for 3 days. Staff were very pleasant & treatments awesome. Corrina was wonderful & the most attentive.
            Reviewed August 20, 2018
            9.2
            Exceptional
            Jeffrey from Australia
            Couple
            Grand Deluxe Room (1 King Bed)
            Stayed 5 nights in July 2018
            Relaxing Break”
            We are familiar with Lilianfels from previous stays so it is just like returning home. We have had a particularly stressful first half of the year and we planned this week away to have a complete break to all of that and the staff at Lilianfels helped us do just that!
            Reviewed August 05, 2018
            9.2
            Exceptional
            Benjamin from Australia
            Couple
            Deluxe View Room
            Stayed 1 night in June 2018
            It’s a very nice hotel, it’s a classy up market hotel...”
            Very nice place to stay... relax with a massage and spa and the restaurant is classy
            Reviewed June 27, 2018
            5.6
            jean from Australia
            Solo traveler
            Deluxe Twin
            Stayed 1 night in May 2018
            Above average”
            for 5 star resort getting a booking agent as agoda who swallows people money and dont deals with the problem is awful
            Reviewed May 16, 2018
            7.2
            Very good
            Lenka from Australia
            Couple
            Deluxe View Room
            Stayed 2 nights in April 2018
            A bit tired, but a great location”
            Cons - not a great value for money ($600 p/n with breakfast), paid extra for views yet the views weren't great at all (obstructed by trees); the room looked tired with marks on walls and ceiling; the bed was horrible with dips on both sides (neither my hubby not I could sleep and woke up with bad backs); our room had a connecting door to another room so we could hear the next door couple rather clearly (not a great experience for anyone). The premises look way better on the pictures than reality - the breakfast room looked basic, the food supply didn't keep up with the amount of guests; the lounge area was literally covered in crumbs when we went that for an evening drink, and the decor again tired. Oh and the gym was not even usable - super basic with equipment that would give you injuries. Pro's - a great restaurant onsite - fine dining; onsite spa was lovely (although over priced when compared with similar spas in Sydney); great location; nice staff.
            Reviewed April 19, 2018
            9.2
            Exceptional
            Caz from New Zealand
            Family with teens
            Deluxe Twin
            Stayed 1 night in April 2018
            A Perfect Place to Relax”
            I took my 25 year old daughter here to help her unwind and it was absolutely perfect. She had never been to the Blue Mountains and here we were a 3 minute walk from The Three Sisters. We booked in for a spa and High Tea package, sat by the pool, had dinner at a beautiful restaurant...all within the confines of the resort itself. HINT- Any of the rooms will suit your needs, but if you are wanting a view of the valley, choose a room in the hotel complex not the "Studio Room" as you lose all privacy.
            Reviewed April 12, 2018
            7.2
            Very good
            WEI from China
            Solo traveler
            Deluxe Room
            Stayed 1 night in April 2018
            beautiful view”
            when i here the hotel rates has increased not worth, if going low season is better
            Reviewed April 11, 2018
            6.0
            Maarja-Liis from Australia
            Couple
            Deluxe Room
            Stayed 1 night in March 2018
            Above average”
            No bath products provided in the room, internet access unbearably slow on a rare occasion when you are able to connect. Bedding should be of higher quality. Very underwhelming for a small five star resort property.
            Reviewed March 31, 2018
            9.6
            Exceptional
            David from Bahamas
            Couple
            Grand Deluxe Room (1 King Bed)
            Stayed 2 nights in March 2018
            Spa treatment ”
            Facial peel - technician seemed unsure and careless though sincere and pleasant. Having had many facials in spas worldwide, I felt like she was New or in training? product applied sloppily:- first acid-product into my nostrils; then tried to cover eye-lids, mouth AND nostrils completely with 2nd mask.Info re products and procedures was not as professional or informative as expected. I spoke with desk clerk after as Mgr was away.
            Reviewed March 15, 2018
            9.6
            Exceptional
            Avron from Australia
            Couple
            Deluxe Room
            Stayed 2 nights in February 2018
            Perfect timeout retreat”
            My wife and I had a significant anniversary, so chose Lilianfels for it's location in the Blue Mountains. We could not have done any better... superb staff, stunningly spotless room, terrific location and the facilities are excellent. Darley's for dinner is a must do, the spas, indoor and outdoor pools are a welcome opportunity to just relax, but if you want to be spoilt, try their spa packages... they'll make for a very happy marriage.
            Reviewed March 02, 2018
            9.6
            Exceptional
            Kasun from Australia
            Couple
            Deluxe Room
            Stayed 1 night in February 2018
            Great boutique style luxury hotel in the Blue Mountains”
            I personally was extremely impressed with this hotel as it seems to me a common theme in Australia as soon as you cross the boundaries of the few main cities, there are really a handful of places that you can call “luxury hotel” type accommodation. Lilianfels is a great smaller single storey/colonial style luxury hotel and as you enter the premises you really do fee the difference from all the Novotel’s that we would have otherwise had to resort o I guess. Our main reason for visiting the hotel was to actually have dinner at Darley’s Restaurant (attached to the hotel in the same gardens premises). The restaurant is simply great, even if you don’t say at the hotel, I would recommend trying out the dinner on offer at Darley’s. It’s either a set 3 course or tasting style degustation menu on offer there and will set you back about $160 per person for the full tasting menu and wine pairing is on offer for about $75 I think (from memory, you should check with the resaurant for accurate data)
            Reviewed February 06, 2018
            10.0
            Exceptional
            James from Australia
            Solo traveler
            Deluxe Twin
            Stayed 2 nights in February 2018
            Wonderful”
            I just spent 3 nights there and had the most wonderful time. Thank you to all the staff who where very friendly,professional and helpful. Thank you. Kind regards James
            Reviewed February 06, 2018
            8.8
            Excellent
            Sonya from Australia
            Group
            Deluxe Twin
            Stayed 1 night in January 2018
            Excellent”
            Beautiful hotel and rooms. Well maintained and very clean. Very nice lounge area and there was a pianist there on the Saturday night we stayed. The Valley view room we booked had a small balcony, but the view was at the back of the hotel, so some garden view but also the carpark. Lovely indoor and outdoor pools. Would have liked to see more sun lounges and shaded areas at the outdoor pool. Within walking distance to the three sisters. Had a very nice stay and would stay at this hotel again.
            Reviewed January 25, 2018
            9.2
            Exceptional
            Christian from Switzerland
            Family with teens
            Deluxe Twin
            Stayed 2 nights in January 2018
            Exceptional”
            Just one negativ point: At breakfast they "tried" to charge my kinds for a "Hot Chocolate"
            Reviewed January 10, 2018
            9.2
            Exceptional
            Leila from United Kingdom
            Couple
            Deluxe Twin
            Stayed 2 nights in December 2017
            Beautiful hotel ”
            Lovely clean modern pools, lovely room and great location and staff. Good was great but would have been nice to have a small breakfast included in the price. Would highly recommend to stay!
            Reviewed December 15, 2017
            8.0
            Excellent
            Isabelle from Australia
            Couple
            Executive Suite
            Stayed 2 nights in October 2017
            Very good”
            Think you need to do some painting, especially around doors around reception and staff areas to the restaurant pool and reading room areas. Stairs to the massage and spa need to be gurney' as the stair case is very black. Apart from that staff excellent and we had a nice stay, so thank you.
            Reviewed October 19, 2017
            9.2
            Exceptional
            Jason from Australia
            Family with young children
            Executive Suite
            Stayed 1 night in October 2017
            Exceptional”
            Expensive but worth it - great location, facilities galore and excellent service.
            Reviewed October 09, 2017
            9.2
            Exceptional
            Han from Singapore
            Family with young children
            Deluxe Twin
            Stayed 1 night in May 2017
            Gorgeous 5-stars hotel”
            Rooms were large and each one different. We had connecting rooms, one had a balcony while the other had a Jacuzzi! Great friendly staff as well!
            Reviewed May 18, 2017
            12345
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