Lotte Hotel Busan
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8.8
Excellent
9.6% this month
/10
(2236 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Lotte Department Store30 m
  • Lotte Duty-Free Shop in Seo-myeon30 m
  • Seven Luck Casino50 m
  • Lotte Hotel Lobby Lounge70 m
  • Fuzzy Navel70 m
  • Lotte Cinema100 m
  • Barony Brahaus130 m
  • Seven Luck Korea in Lotte Hotel Busan140 m
  • Bless Aesthetic210 m
  • Yaksonmyongga Busan Sumyun230 m
  • Free Wi-Fi
    2018

    Lotte Hotel Busan

    772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285 - See map
    "Hotel has an underpass that leads to the train station, and the train station is an interchange station between the trains, so most places you want to..."
    Cynthia - 07 November 2018
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • 320 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Busan

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 84 times for various dates | 15 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 1,578 Busan properties
    See all rankings
    Room comfort score
    8.9/10
    Service score
    9.0/10
    Cleanliness score
    9.0/10
    Couples review score
    8.9/10
    Better than
    99
    %
    of Busan properties
    Better than
    96
    %
    of Busan properties
    Better than
    96
    %
    of Busan properties
    Better than
    96
    %
    of Busan properties
    Value for money8.4
    Distance to city center0.5 Km
    Location rating9.1
    Nearest airportGimhae International Airport (PUS)
    Distance to airport10.1 km

    Rooms available at Lotte Hotel Busan

    8.9
    Excellent
    Room comfort & quality
    Club Premier Suite king bed
    Club Premier Suite king bed
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    Enter dates to see prices
    Club Premier Double
    Club Premier Double
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    King Double Junior Suite
    King Double Junior Suite
    ...
    • Room size: 74 m²/797 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Club Deluxe Room
    Club Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Club Deluxe Double
    Club Deluxe Double
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    1 King Bed Club Junior Suite
    1 King Bed Club Junior Suite
    ...
    • Room size: 59 m²/635 ft²
    • City view
    Enter dates to see prices
    Club Premier Room
    Club Premier Room
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Premier Double
    Premier Double
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Club Deluxe Twin
    Club Deluxe Twin
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Twin
    Premier Twin
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Lotte Hotel Busan?

    Check-in at Lotte Hotel Busan starts from 03:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Lotte Hotel Busan to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Lotte Hotel Busan?

    Getting to Lotte Hotel Busan from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 50000 KRW. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to Lotte Hotel Busan, a car park is available onsite for use and is free of charge. Convenient parking options including self-parking and valet parking are also offered at the property. You can travel around in Busan easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.

    Is breakfast offered at Lotte Hotel Busan?

    Buffet breakfast is offered at Lotte Hotel Busan from 6:30 AM to 10:00 AM. There is an additional charge of 36300 KRW for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Lotte Hotel Busan?

    Lotte Hotel Busan has many in-house restaurants for hungry guests to dine-in. La Seine, Momoyama and Mugunghwa offer an extensive range of cuisines including Japanese, Asian and international. You can also choose from a delicious array of menu choices including buffet, " la carte and course menu options.
    Don't miss a chance to treat your taste buds to roast lamb and fotiaogiang, must-try dishes highly recommended by the property.
    Most notably, Momoyama has received The Plate in the Michelin Guide Seoul.

    Can special events be hosted at Lotte Hotel Busan?

    Special events such as weddings may be hosted at Lotte Hotel Busan. The property has indoor venues that can hold up to 700 people. In-house planning and floral services are offered to help your event go smoothly.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Lotte Hotel Busan?

    On-site venues and convenient event services make Lotte Hotel Busan an ideal choice for hosting conferences. The business venues at Lotte Hotel Busan can hold up to 2000 people.
    Interested in hosting a business event? Let Lotte Hotel Busan know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Lotte Hotel Busan?

    Designated smoking areas are provided at Lotte Hotel Busan for guests who smoke.

    Show more questions
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    What people love about Lotte Hotel Busan

    • 8.0
      Very good
      Location

      "Room was nicely renovated and location is great."

      Ding G.

      |

      08 January 2017

    • 10.0
      Exceptional
      Location

      "Spacious and clean and a good location to stay."

      Cynthia

      |

      07 November 2018

    • 10.0
      Exceptional

      "Beautiful hotel with a lot of amenities."

      Imelda

      |

      03 September 2018

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    More about Lotte Hotel Busan

    More about Lotte Hotel Busan

    7.6
    Very good

    "We enjoyed our stay and would definitely recommend this hote..."

    Leow

    |

    29 August 2018

    An overview

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    What they offer

    8.0
    Very good
    Spaciousness

    "The room was spacious and the furniture classic style."

    Nancy

    |

    17 November 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Italian
    Vegetarian
    Vegan
    Full English/Irish

    Restaurants on site

    La seine
    Menu:Buffet, A-la-carte
    Toh Lim
    Cuisine:Chinese
    Menu:Buffet
    Momoyama
    Cuisine:Japanese
    Menu:Buffet
    Mugunghwa
    Cuisine:Korean
    Menu:Buffet
    The Lounge
    Menu:Buffet
    Delicahans
    No additional information available

    Nearby restaurants

    Korean cuisine
    Korean cuisine
    Daegwol Ssambap
    5.6 km Korean
    Jejuga
    6.7 km Korean, Seafood, Soups
    Miryang Sundae Dwaeji Gukbap
    9.5 km Korean, Soups
    Asian cuisine
    Asian cuisine
    Mugunghwa
    80 m Asian, Korean
    Wonjo Ttukbaegijip
    110 m Asian, Korean
    Gohyang Ssambap
    120 m Asian, Korean
    American cuisine
    American cuisine
    Lotteria Lotte Busan Main
    30 m American, Fast food
    Lotteria Lotte Busan Main-branch Cinema Store
    80 m American
    Caffe Bene Busan Seomyeon Station Store
    820 m American, Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Lotte Hotel Busan from real guests

    Overall rating
    8.8
    Excellent
    From 3942 reviews
    Provided by verified guests of
    Agoda Reviews (2236)Booking.com Reviews (1314)
    Rating via Agoda8.8
    /
    10
    Excellent
    9.6% this month
    Cleanliness9.0
    Facilities8.8
    Location9.1
    Room comfort and quality8.9
    Service9.0
    Value for money8.4
    High score for Busan
    Rating
    9+ Exceptional (608)
    8-9 Excellent (267)
    7-8 Very Good (227)
    6-7 Good (49)
    <6 Below Expectation (62)
    Time of the year
    Mar - May (284)
    Jun - Aug (306)
    Sep - Nov (319)
    Dec - Feb (304)
    All guests (2236)
    All room types
    All languages

    Show reviews that mention 

    Showing 1213 verified guest comments
    12345
    10.0
    Exceptional
    Nadia from Indonesia
    Family with teens
    Deluxe Family Twin
    Stayed 2 nights in July 2019

    excellent hotel”

    lotte mall is exactly under the hotel so it's easy to find food and shopping. The room is spacious and the staff are nice

    Reviewed July 15, 2019
    10.0
    Exceptional
    David from South Korea
    Couple
    Deluxe Double
    Stayed 1 night in July 2018

    If price is not a concern, this is the best place to stay in Seomyeon”

    Good 5 star service and facilities. Clean comfortable rooms with an awesome sauna. If price is not an issue and you have a need to stay in central Busan, this is the place to stay. Awesome facilities does com with a 5 star price tag.

    Reviewed April 05, 2019
    10.0
    Exceptional
    Chia from Singapore
    Family with teens
    Club Deluxe Twin
    Stayed 2 nights in June 2019

    Great location and service”

    Location was perfect as it connects you to mrt and shopping with a lot of food options. I left my headset in the hotel after checking out and the hotel made an effort to send it to my seoul hotel within 2 days. Amazing service! Thank you. Would stay there nexr time!

    Reviewed June 15, 2019
    8.4
    Excellent
    Joyce from Singapore
    Couple
    Club Deluxe Double
    Stayed 2 nights in April 2019

    Helpful Staff”

    Would like to thank the staff for delivering my lost doggy pouch to Lotte Hotel Seoul after liaising with Lauren and Jinny of Lotte Hotel Seoul, as it is a very important pouch to me, I was extremely grateful, thanks!

    Reviewed May 05, 2019
    8.0
    Excellent
    Nancy from United States
    Solo traveler
    Deluxe Double
    Stayed 3 nights in November 2018

    large and convenient hotel living”

    This is a huge hotel more like a small city! The room was spacious and the furniture classic style. The lighting system was a bit annoying because the corridor light was on automatic when I was near that area so that was unnecessary. also there was a 'master' light switch by the bed but using it would not allow me to just switch on a reading light! it turned off everything! I also find it annoying when the tv remote does not have a sleep timer option. most tvs do have this, but the hotel does not allow the guests to enter the 'menu' button because they tend to change all the settings!! but that would have been convenient. but I did use their spa which was great! the gym was pretty good. for the size I was surprised they did not have a concept 2 rowing machine or any spin bikes or a power plate machine which I have used in the Seoul Chosin Westin Hotel. but it had lots of shopping and restaurants on site along with a subway station close by.

    Reviewed November 17, 2018
    10.0
    Exceptional
    Cynthia from Singapore
    Couple
    Deluxe Double
    Stayed 2 nights in October 2018

    Exceptional”

    Spacious and clean and a good location to stay. Hotel has an underpass that leads to the train station, and the train station is an interchange station between the trains, so most places you want to go to will begin from there. Very convenient place. It was my fiance's birthday and they gave us a cake. Will stay there again if we go to Busan.

    Reviewed November 07, 2018
    8.8
    Excellent
    Kian from Singapore
    Family with teens
    Deluxe Family Twin
    Stayed 3 nights in June 2019

    Good location”

    Second time staying in this hotel. Location is fantastic with just mins walk to subway station.

    Reviewed June 06, 2019
    10.0
    Exceptional
    Imelda from United States
    Family with teens
    Deluxe Twin
    Stayed 7 nights in October 2017

    Great hotel!”

    Beautiful hotel with a lot of amenities. Food court on ground level of mall, train station, pool. Airport pick up service very convenient. Very short walking distance to shops and restaurants. Breakfast buffet delicious. Staff was very accommodating, look forward to coming back!

    Reviewed September 03, 2018
    10.0
    Exceptional
    Wing from China
    Group
    Deluxe Family Twin
    Stayed 1 night in December 2017

    Best hotel in Busan!”

    We chose to stay in Lotte Hotel Busan on our third visit to Busan. That was an impromptu trip and we only stayed in Busan for 1 day. We thought the best way to seize the time by staying in the heart of the city centre and its gotta be Lotte Hotel Busan. As a 5-star hotel, the facilities and cleanliness perform pretty well. And the staffs were so helpful and they put their smile all the time, and we felt so welcome once we arrived the hotel. The day we were staying was actually my birthday and the hotel even prepared a cake to celebrate my birthday! That was beyond expectation. I would like to thank everyone in the hotel for bringing us such an amazing experience in Busan and we would definitely stay at Lotte Hotel Busan again!

    Reviewed April 13, 2018
    8.8
    Excellent
    Andrew from Australia
    Couple
    Deluxe Double
    Stayed 2 nights in December 2017

    No water”

    Modern, comfortable rooms with a fantastic outlook over the Busan skyline. Only complaint was the absence of any water, milk or sugar in the rooms, on the two nights we stayed there. This should be standard, especially given the star rating and price of the rooms

    Reviewed January 02, 2018
    8.0
    Excellent
    Ong from Singapore
    Group
    Deluxe Twin
    Stayed 3 nights in March 2017

    Very good”

    My first time to Busan and was happy with our choice. There's a lot of eateries around the hotel and centrally located at the shopping mall. We took a taxi out to the beach area and we could have taken the subway as well. Overall I would go back to Lotte Busan if I was to visit Busan again!

    Reviewed July 26, 2017
    8.4
    Excellent
    Jiahui from Singapore
    Group
    Deluxe Family Twin
    Stayed 4 nights in March 2017

    very accessible to many places in Busan”

    hotel is located at seomyeon station, a major interchange in busan. hotel is clean and spacious, with great indoor facilities like sauna, casino, swimming pool and gym. located right next to lotte department store, it will definitely be a shopper's favorite accommodation choice.

    Reviewed March 18, 2017
    8.0
    Excellent
    Ding from Singapore
    Business traveler
    Deluxe Double
    Stayed 1 night in January 2017

    Good stay in a central location”

    Stayed for one night after returning from business trip in Sacheon. Room was nicely renovated and location is great. Only drawback is probably the lack of included breakfast in the expensive pricetag, however lots of options nearby.

    Reviewed January 08, 2017
    9.6
    Exceptional
    HAOJIE from Malaysia
    Solo traveler
    Deluxe Double
    Stayed 1 night in December 2016

    Good Hotel Experience”

    Almost everything is good about this hotel. Be it location, Room is very comfortable and walking distance to subway etc. There is a supermarket beneath Lotte Building as well, with a good choice of restaurants.. You just have to spend time exploring. I gave 4 Stars to the Staff only because they slightly deter my check in process.

    Reviewed December 31, 2016
    8.4
    Excellent
    Siok from Singapore
    Family with young children
    Deluxe Double
    Stayed 3 nights in March 2016

    Good hotel but there was construction noise”

    Great location, lots of restaurants nearby. But every night there was some construction noise. It stopped after we called the front desk but started again after a while. Other than that, good service and room

    Reviewed March 28, 2016
    9.7
    Exceptional
    Lindsay from United Kingdom
    Couple
    Club Deluxe Double
    Stayed 1 night in October 2014

    As always great stay at a Lotte hotel”

    Service that is difficult to better, fantasic standard of everything

    As always a great stay at Lotte hotel this one in Busan has the same high level and standard as the ones in Seoul, it is very difficult to find anything to critises about. Top class place especially the club room with club lounge access.

    Reviewed June 04, 2015
    8.3
    Excellent
    NORIKO from Japan
    Family with teens
    Deluxe Twin
    Stayed 2 nights in December 2014

    Convenient and Comfortable ”

    11)Location is very convinient,easy to access. 2)Staff are all educated and friendly. 3)Very clean everywhere in the hotel.

    It's first time to stay at Lotte hotel for me and other members. We all were so satisfied with hotel facility and service as above reason. Therefore whenever we come Busan, no choice we must stay at Lotte hotel.

    Reviewed December 09, 2014
    9.3
    Exceptional
    KIA from Singapore
    Couple
    Club Deluxe Double
    Stayed 2 nights in October 2014

    Excellent 5-star hotel!”

    Location, great staff, great room

    Excellent 5-star hotel and well-located with access to subway, shopping and everything you need for business or leisure. Very attentive staff and totally enjoyed our stay. Pricey though worthwhile. :)

    Reviewed October 06, 2014
    8.0
    Excellent
    Angel from Indonesia
    Family with teens
    Deluxe Twin
    Stayed 2 nights in March 2014

    5 Star hotel”

    Room, location, next to lotte mall.

    Lotte Hotel Busan in the heart of port city Busan is a premier hotel that provides comfort, entertainment and relaxation through a wide range of state-of-the-art facilities. The room was big enough with Nice decorating. The fitness club gives access to a gymnasium, indoor and outdoor swimming pools, a sauna and an indoor golf range. Moreover, the hotel houses a casino and a duty free shop that carries over 200 brands including Chanel and Louis Vuitton. Guests can also explore other parts of the city by taking the subway from Seomyeon Station, which is located only five minutes away. Definitely will come back here again.

    Reviewed June 04, 2014
    9.0
    Exceptional
    Yan from China
    Couple
    Premier Twin
    Stayed 2 nights in September 2012

    Nice hotel but far from beach”

    Large room

    We stayed 2 nights at Lotte Hotel Busan, very pleasant stay room is large and newly decorated, definitely a 5 star hotel. Hotel has duty free shop, many restaurents next to hotel so very convenient. However if you like to enjoy sunshine and beach I suggest you to choose hotels in Haeundae area, it took us appox half hour by taxi to the beach.

    Reviewed October 12, 2012
    12345
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    Lotte Hotel Busan
    |Excellent 8.8
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    • Exceptional location
    • Gwangalli Beach
    • Seomyeon Subway Station is within 0.33 km