Makati Palace Hotel
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7.1
Very good
36.5% this month
/10
(4159 reviews)See what guests said
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7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Heckle & Jeckle140 m
  • Handlebar250 m
  • Embassy of France340 m
  • A. Venue Mall360 m
  • New Zealand Embassy400 m
  • Craftsmith470 m
  • Century City Mall560 m
  • Museo Ng Makati600 m
  • Switzerland Embassy720 m
  • Alliance Française740 m
  • Free Wi-Fi

    Makati Palace Hotel

    5011 P. Burgos corner Caceres St., Makati, Manila, Philippines - See map
    "Good standard of accommodation and well located for night life."
    Terry - 09 January 2019
    Very good comfort
    7.1 room quality and comfort
    Very good cleanliness
    7.0 rating for cleanliness
    • Airport transfer

    • Located in heart of Manila

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    This property is in high demand!

    Booked 42 times for various dates

    Property ranking|Compared to 8,876 Manila properties
    See all rankings
    Room size
    50 sqm.
    Room comfort score
    7.1/10
    Location score
    8.0/10
    Value for money score
    7.3/10
    Bigger than
    99
    %
    of Manila properties
    Better than
    97
    %
    of Manila properties
    Better than
    95
    %
    of Manila properties
    Better than
    94
    %
    of Manila properties
    Value for money7.2
    Location rating7.9
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport6.2 km

    Rooms available at Makati Palace Hotel

    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom
    1 Bedroom
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Hot Deal
    Superior Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe King Or Twin
    Deluxe King Or Twin
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 68 m²/732 ft²
    • Pool view
    • 1 king bed & 1 double bed &...
    Enter dates to see prices
    Three Bed Room Apartment
    Three Bed Room Apartment
    ...
    • Room size: 121 m²/1302 ft²
    • Pool view
    Enter dates to see prices
    Studio - Best Available
    Studio - Best Available
    ...
    • Room size: 36 m²/388 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Suite with City View
    Suite with City View
    ...
    • Room size: 65 m²/700 ft²
    • 1 king bed or 1 sofa bed
    Enter dates to see prices

    What people love about Makati Palace Hotel

    • 8.4
      Excellent

      "The place is classic and reasonable to stay for budget stay."

      Arven

      |

      30 December 2018

    • 9.2
      Exceptional
      Staff 

      "Staff was very accommodating to our requests."

      Jennevieve

      |

      07 January 2018

    • 10.0
      Exceptional
      Staff 

      "Old hotel, affordable rooms and good staff"

      Patrick J.

      |

      02 May 2016

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    More about Makati Palace Hotel

    More about Makati Palace Hotel

    7.2
    Very good

    "Best value for money and good location for Makati area (exce..."

    Ricardo

    |

    17 August 2018

    An overview

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    What they offer

    8.4
    Excellent
    Staff 

    "Great place value for money, very friendly staff, clean room..."

    vartan

    |

    30 January 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Caesar's Coffeeshop
    Cuisine:American, Asian, Australian
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    3.4 km Filipino, French, Mediterranean
    iBread
    5.0 km Filipino
    Hizon's Cakes & Pastries
    5.6 km Filipino
    Asian cuisine
    Asian cuisine
    Chicken Charlie
    130 m Asian, Fast food
    Seoul Galbi
    250 m Asian, Korean
    Eat Now
    330 m Asian, Korean
    Chinese cuisine
    Chinese cuisine
    Hap Chan Tea House
    3.9 km Chinese
    Chin's Express
    3.9 km Chinese, Fast food
    Caffe La Lotte Restaurant
    4.6 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Makati Palace Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4159)Booking.com Reviews (190)
    7.1
    /
    10
    Very good
    36.5% this month
    Cleanliness7.0
    Facilities6.8
    Location7.9
    Room comfort and quality7.1
    Service7.0
    Value for money7.2
    High score for Manila
    Rating
    9+ Exceptional (390)
    8-9 Excellent (563)
    7-8 Very Good (907)
    6-7 Good (718)
    <6 Below Expectation (1003)
    Time of the year
    Mar - May (982)
    Jun - Aug (675)
    Sep - Nov (861)
    Dec - Feb (1063)
    All guests (4159)
    All room types
    All languages

    Show reviews that mention 

    Showing 3581 verified guest comments
    12345
    9.6
    Exceptional
    Leon from Australia
    Couple
    Superior Hot Deal
    Stayed 5 nights in June 2019

    Great stay”

    Stayed at Makati Palace twice during June 2019-second time was upgraded to executive suite(thank you guys)..great place to stay, location was fantastic close to Don Pedro st with lots of bars ( non girlie bars)and restaurants and also Felipe st . Staff where fantastic and all requests met with a smile

    Reviewed June 30, 2019
    8.8
    Excellent
    Roger from Sweden
    Couple
    Superior Hot Deal
    Stayed 4 nights in May 2019

    Great staff. Great affordable breakfast buffé (500p)”

    The pool is clean but old and no sunshine can reach the area. (Maybe in the morning). Alcohol is not allowed in the pool area. The gym is in very bad condition. But ut you have the will it will work anyway. The room is big and great with panorama view. They upgrade us with no extra cost. The hotel is worth the money.

    Reviewed May 13, 2019
    9.2
    Exceptional
    Ted from United States
    Couple
    Superior Hot Deal
    Stayed 2 nights in March 2019

    Exceptional”

    all good but getting elevators to work seems to be a huge problem.

    Reviewed July 24, 2019
    5.2
    Tran from Vietnam
    Family with young children
    Superior Hot Deal
    Stayed 2 nights in July 2019

    it was very bad experience for my family. ”

    There was a centipede on my bed in the midnight. Luckily, no one got bites. We did call and inform the hotel. We also told them we need to see the manager before 9am tomorrow (before we check out). Then, there was no manager to contact us before 9am. When we did check out, I had to tell the receptionist again and she said "the manager is here and waiting for us" (but if I didn't ask, then....). Plus, the check in time is 3pm, but we need to wait to nearly 4pm. The wifi and key card were sometimes invalid and disconnected.

    Reviewed July 08, 2019
    4.8
    mylene from Philippines
    Group
    Superior Hot Deal
    Stayed 1 night in June 2019

    airconditioning”

    check maintenance for your centralized airconditioning. we got 2 rooms. one was ok with the temperature but the other room we were staying was not getting that cold. we had to call 2x for the maintenance but they didnt do anything about it they just told us that eventually it will get cold but our whole stay was only about 25 to 26 degrees temp. it was useless to call them again in the morning coz we were already checking out in few hours. im always staying in hotels and resorts. it was really disappointing.

    Reviewed July 01, 2019
    10.0
    Exceptional
    Debojyoti from Canada
    Family with young children
    Superior Hot Deal
    Stayed 2 nights in February 2019

    Excellent Staff”

    Great staff and facilities

    Reviewed July 18, 2019
    9.6
    Exceptional
    Craig from Australia
    Solo traveler
    Studio - Best Available
    Stayed 1 night in March 2019

    My New Place to Stay on Burgos St”

    I have stayed in this area of Makati quite a few times over the past few years. I usually choose a budget hotel but decided to try this impressive place, basically for future consideration. Wonderful room, excellent friendly staff, good security and even a ghost that haunts the lifts(? I am told). I loved all of this hotel and will certainly stay here again. Thank you Makati Palace. See you again soon.

    Reviewed April 13, 2019
    10.0
    Exceptional
    Greg from United States
    Solo traveler
    Superior Hot Deal
    Stayed 2 nights in October 2018

    Exceptional”

    wifi not great but getting better each visit

    Reviewed July 20, 2019
    8.4
    Excellent
    Bruno from United States
    Solo traveler
    Deluxe Room
    Stayed 2 nights in July 2019

    Clean and great staff”

    The place is a bit old fashioned, but don’t let that throw you off. It’s very clean and the staff was always super helpful.

    Reviewed July 11, 2019
    8.8
    Excellent
    Andrew from Australia
    Solo traveler
    Superior Hot Deal
    Stayed 4 nights in June 2019

    Nice place”

    Great location

    Reviewed July 06, 2019
    9.2
    Exceptional
    Bruno from United States
    Solo traveler
    Superior Hot Deal
    Stayed 2 nights in June 2019

    Nice, clean hotel with excellent service”

    Food takes a little while from the restaurant. Showers are a bit dated. Otherwise, great, clean place. A step up from a lot places nearby, especially the staff.

    Reviewed July 04, 2019
    6.8
    Good
    kevin from Thailand
    Solo traveler
    Studio - Best Available
    Stayed 4 nights in May 2019

    Need to renovate old ”

    I booked a junior suite but was very disappointed shower head old did not work properly , no internet nearly 2 days . TV picture some channels fuzzy , wake you up 9 in the morning to ask you if you want house cleaning then don't do until 3 pm. Clearly this place is surviving on its location alone . Never stay there again .

    Reviewed May 29, 2019
    7.2
    Very good
    Carl from Thailand
    Solo traveler
    Deluxe King Or Twin
    Stayed 1 night in May 2019

    Good hotel but not without a couple issues”

    Very nice hotel with good location if you're looking to stay close to bars and good restaurants. Main complaint is the staff at the front desk. They were extremely slow with check in/check out, and not at all friendly. Also the hotel requires a ridiculous 3,000 pesos deposit. If you use a credit card for the security deposit, they charge your card and explain it may take up to 2 weeks to be reimbursed.

    Reviewed May 28, 2019
    8.0
    Excellent
    Michael from United Kingdom
    Solo traveler
    Superior Hot Deal
    Stayed 1 night in April 2019

    One night catch up with friends”

    Just passing through Makati on my way to Oman, so I stayed one night to catch up with friends. The Hotel is friendly, meaning the staff are accommodating, rooms pleasant and the food is good, I had breakfast which was reasonably priced and good size potions. Staying again in June.

    Reviewed May 09, 2019
    9.2
    Exceptional
    lawrence from United States
    Couple
    Superior Hot Deal
    Stayed 2 nights in February 2019

    Satisfied customer, reasonable, location”

    The stay prior to my latest stay, I was very dissatisfied with the hotel staff and security personnel. I decided to give the hotel a second chance. I'm glad I did. Very satisfied this time. I've been staying at the Makati Palace off and on since 2014. I will continue.

    Reviewed February 19, 2019
    10.0
    Exceptional
    andrew from Australia
    Solo traveler
    Superior Room
    Stayed 1 night in February 2019

    great upgrade”

    only two negatives, wifi was terrible and also had to pay 3000 peso security deposit which I thought was excessive. Other than that the service was amazing, they upgraded my room when the standard room was not available. Also very easy to bring extra guests back to room and don't let them leave until you confirm it's ok

    Reviewed February 10, 2019
    8.4
    Excellent
    lawrence from United States
    Couple
    Superior Room
    Stayed 3 nights in January 2019

    EMBARRASSING ”

    Clean, great locaton, good value for money. However, security at the entrance asked for the I'D of sister! Her husband and her car to visit. We told them she was family. They still insisted on an I'D. when she said she didn't have an ID...she had to go to the Front desk. They took PICTURE OF HER. VERY EMBARRASSING!!! The evening Supervisor said it was hotel policy. I talked to the manager the next morning. She said it definitely was not hotel policy, and apologized. The manager was professional helpful, courteous and knowledgeable. I've stayed at the Makati Palace since 2019. I Know this was not policy. Very bad experience and embarrassing.

    Reviewed January 27, 2019
    9.6
    Exceptional
    Melvyn from Cambodia
    Couple
    Superior Room
    Stayed 1 night in January 2019

    Great value hotel in central location”

    I frequently stay at the Makati Palace. Its rooms are large, it has recently been refurbished, it is located right in the middle of the restaurant and entertainment district and it offers great value for money. Staff are unfailingly helpful.

    Reviewed January 04, 2019
    8.0
    Excellent
    jonathan from United States
    Solo traveler
    Superior Hot Deal
    Stayed 2 nights in November 2018

    Good hotel, wifi unncessarily painful to use”

    The room was roomy and clean. The staff was nice. Unlike most people in the area, I was there only because Manila is where the big airport is. Since I was there purely for reasons of transit, I spent more time in my room than average and needed to be able to work. Their wifi requires that you enter a code on a special webpage. Unfortunately, this webpage would not load. Even when it did load once, it would only work for a little while and would then block me. Between myself and the front desk staff, at least 2 hours were spent messing around to get the wifi working. This is a completely unnecessary source of pain to impose on guests,

    Reviewed December 15, 2018
    8.4
    Excellent
    Chung from United States
    Solo traveler
    Double or Twin
    Stayed 2 nights in November 2018

    Excellent”

    They had breakfast buffet, but that was not the breakfast you paid for. Took them half hour, and 4 requested to the staffs before I got my breakfast which they got it from buffet line. Very disappointed.

    Reviewed November 20, 2018
    12345
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    |Very good 7.1
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    • Very good location
    • Manila Bay
    • Buendia 3 MRT Station is within 1.07 km