Marco Polo Ortigas Manila
Marco Polo Ortigas Manila
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Superior King Marco Polo Ortigas Manila
Superior King
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Lobby Marco Polo Ortigas Manila
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Lobby Marco Polo Ortigas Manila
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Interior view Marco Polo Ortigas Manila
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Excellent
Location
8.5
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What guests are saying:
Marco Polo is our go to hotel in the Pasig area. Tried two other hotels in the vicinity, but none compares so far, so we keep on coming back to Marco Polo. Friendly and accommodating staff, great food, amazing views from our room. :)
Goldie from Philippines
Couple
good and clean,
kai from China
Group
i love marco polo. clean hotel, they have the nicest staff. would always recommend this.
Armene from Philippines
Group
Very impressive room and spectacular view, love also the cozy ambiance=)
lady from Philippines
Couple
Stay Was awesome and our kid loved the pool so much!
Crescentia from Philippines
Family with young children
Very nice hotel and the rooms were big and with good views.They have a wonderful roof top bar with great views and the staff were very helpful, will mention Francis the barman who makes the best whiskey sour cocktails .I enjoyed my stay and the location is good too.
nigel from United Kingdom
Couple
Though they were only a few KMS away from my Home, i never get tired of staying here. Great Staff, Great choices of Food & Terrific Amenities !!! Will be always staying there whenever we wanna get away !!!
Dennis from United States
Family with young children
Over all stay was good, family had a great time but needs improvement on their parking. Went out for dinner but when we came back, parking was full. Had to wait for a long time before we can get a parking space.
Eveleen from Philippines
Family with teens
Excellent
From 1664 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.3
Recommended by 97% of guests
Value for money8.6
Distance to city center5.5 km
Location rating8.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.6 km
  • 710 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

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9.1
Exceptional
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday | 10 travelers are looking at this property right now
Premier
Premier
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Continental Club Twin
Continental Club Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
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Premier Room
Premier Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Continental Deluxe King
Continental Deluxe King
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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Continental Club King
Continental Club King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
Superior Twin
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 double beds
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Superior Suite
Superior Suite
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
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More about Marco Polo Ortigas Manila

More about Marco Polo Ortigas Manila

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
7.3 km Filipino, French, Mediterranean
iBread
8.6 km Filipino
Hizon's Cakes & Pastries
9.0 km Filipino
Asian cuisine
Asian cuisine
Gloria Maris
2.0 km Asian, Chinese, Filipino
Tramway Buffet Plaza
2.3 km Asian, Chinese
Tapa king
3.3 km Asian, Filipino
Chinese cuisine
Chinese cuisine
Chin's Express
4.8 km Chinese, Fast food
Hap Chan Tea House
5.9 km Chinese
Caffe La Lotte Restaurant
7.1 km Chinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1664)Booking.com Reviews (1221)
8.8
/
10
Cleanliness9.3
Facilities8.9
Location8.5
Room comfort and quality9.1
Service9.1
Value for money8.6
Provided by verified guests of Agoda
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All guests (1664)
All room types

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Showing 1001 verified guest comments
12345
9.6
Exceptional
John from Philippines
Couple
Superior King
Stayed 1 night in January 2019
Staycation”
It was a very excellent choice. From a very smooth arrival until to our quick and easy check-out. All staffs are highly skilled. Very state of the art facilities. Well maintained, very clean and very comfortable. I already have a reservation on November for our month long anniversary celebration. Muy muy excelente!
Reviewed January 13, 2019
Dear John, Thank you for sharing your feedback with us. I am very glad to read that we are already part of your plans as far out as your next anniversary. We look forward to welcoming you back to the Marco Polo Ortigas Manila. Sincerely, Frank Reichenbach General Manager
Responded January 14, 2019
Marco Polo Ortigas Manila
8.0
Excellent
Mika from Japan
Couple
Superior King
Stayed 1 night in January 2019
Good but quite disappointed (don't stay here if younare celebrating something)”
This is not our first time to book a hotel room to celebrate our anniversary. We really have a high expectation this, since Marco Polo is a 5 star hotel. My partner and I can't help but compare our past experiences during our stay to other 3-4 star rating hotels. The ambience, accommodation, facilities and of course the room itself are very nice. We just think that the hotel is lacking in customer focus. I can't explain it further, but we felt more love in other hotels during our stay with them. Not to mention the "other" perks we received since we are celebrating our anniversary with them, like they gave us a cake, snack, greetings or even a letter coming from the management. Those are highly appreciated. But in Marco Polo we received none, aside from their daily greetings. Yes I have indicated that we will be celebrating our anniversary during the booking. Yes, it's not one of the hotel's "obligation" to the customer. But I'm quite disappointed since the occasion turned into proposal, in which I hoped that time that we should have had a cake or whatever.
Reviewed January 13, 2019
Dear Mika, We appreciate the time you have shared with us in posting your feedback from your most recent stay. Our associates make it a point to take all available opportunities in making our guests' visit more meaningful and delightful in line with their requests. We hope to discuss more details of your visit with us through our Guest Service Centre. I look forward to hearing from you again at your earliest convenience. Sincerely, Frank Reichenbach General Manager
Responded January 14, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
cha from Philippines
Family with young children
Superior King
Stayed 1 night in December 2018
The best in the metro!”
It's our second time to stay at this hotel and the first time with our 9-month old daughter. Despite the heavy volume of people for the holidays, we still had a lovely experience!! The rooms and bathrooms are fantastic, along with the amazing service from all the staff. The crib/ bassinet provided in our room even had the softest mattress for our baby <3 Although they could still improve on their breakfast buffet spread, we cannot wait to book our next stay with them! :)
Reviewed January 03, 2019
Dear Cha, Thank you for sharing your feedback with us from your family's stay during the holidays. I am glad to read that you had a memorable and delightful experience in the hotel. We look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager
Responded January 04, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
Marya
Couple
Superior King
Stayed 1 night in January 2019
Amazing.”
The staff are friendly and professional. Requests are attended to posthaste. The room is beautiful, modern and sinfully comfortable. Our stay had a breakfast buffet with it; it was a delicious and concise menu. There is something for everyone. Megamall is just a 15 minute walk away, even faster by car. This was definitely one of our favorites. We will return.
Reviewed January 14, 2019
Dear Marya, Thank you for sharing your kind words and 10-point rating with us from your recent stay. We look forward to welcoming you and your loved ones back very soon. Sincerely, Frank Reichenbach General Manager
Responded January 15, 2019
Marco Polo Ortigas Manila
7.2
Very good
Paul from Hong Kong
Business traveler
Superior King
Stayed 5 nights in January 2019
Property charged more than the AGODA booking”
My AGODA booking was for 5 nights and states on the AGODA booking confirmation "you will pay PHP24,000 to the property". When I arrived at the hotel Marco Polo told me the booking charge for 5 nights will be 30,000 and nothing can be changed on an AGODA booking. I am going to close my AGODA account and in future book direct with the hotel have selected.
Reviewed January 12, 2019
Dear Paul, We appreciate the time you shared with us in posting your review and rating. We hope to hear from you again regarding your experience with us and your Agoda booking, as there are differences in the terms and conditions at the point of reservation. Please feel free to get in touch with us at your earliest convenience to discuss your feedback. Sincerely, Frank Reichenbach General Manager
Responded January 14, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
PAMELA from Philippines
Group
Superior King
Stayed 1 night in December 2018
Pre-Christmas ”
It was my first time to stay at Marco Polo Ortigas, and I must say, it will not be my last. We had a great time! All the hotel staff is very accommodating. The lounge and the bar is very nice to reminisce with their kind of selections for music. The room is perfectly clean and I love the the scent that they use, very relaxing. Food is also great! Thank you Marco Polo for making our stay a memorable one. ❤️
Reviewed December 26, 2018
Dear Pamela, Thank you for sharing your five-star rating with us. I am pleased to read that you had such a wonderful experience while at the Marco Polo Ortigas Manila for the holidays. We look forward to welcoming you back very soon. Sincerely, Frank Reichenbach General Manager
Responded December 27, 2018
Marco Polo Ortigas Manila
8.0
Excellent
George
Couple
Superior King
Stayed 1 night in December 2018
Good hotel but no parking”
We really enjoyed the room as well as the free breakfast. Unfortunately there was no available parking space in the hotel so we have to park (and pay) in another establishment. Had to go out in the middle of the night so I won’t be charged with overnight parking. Hope they can improve on this one.
Reviewed January 07, 2019
Dear George, We appreciate the feedback you shared with us from your recent stay. Our team is unable to guarantee parking spaces, especially during periods of high occupancy. However, our valet team and Concierge are able to offer guests assistance in securing parking near the hotel. We will nevertheless take your feedback into consideration as we develop more methods to make your next visit more convenient. Sincerely, Frank Reichenbach General Manager
Responded January 07, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
Scott from Thailand
Business traveler
Deluxe King
Stayed 3 nights in October 2018
First Class everything”
The Marco Polo staff are all verfy helpful and friendly so you feel relaxed and comfortable everywhere in the hotel. The gym and spa are great, the club level is fantastic, and the Vu has live music, good drinks, and great views. There are malls across the street (Metrowalk) and 3 blocks away (Robinsons) that everything you need and lots of restaurants and bars within walking distance. Excellent value.
Reviewed October 26, 2018
Dear Scott, Thank you for sharing your feedback with us. I am pleased to read that you had a great time at the Marco Polo Ortigas Manila. Do visit us again soon! Sincerely, Frank Reichenbach General Manager
Responded October 29, 2018
Marco Polo Ortigas Manila
9.2
Exceptional
Nhelbie from Philippines
Family with teens
Superior King
Stayed 1 night in December 2018
Loving the pool”
I stayed in the hotel before for a conference, and thereon i fell in Love with the Pool, the temperature that is, not to cold or hot. There was a freebie in the Pool then, a healthy cucumber and apple shake, unfortunately there was no available shake now. Nevertheless, I’m still satisfied especially with one of the staff there, i forgot to get his name, he was accommodating, he even handed me with a lemon water and asked in kind gesture, if I’m alright. Overall, although its quite pricey, it sa worth the stay, the facility, facade , most especially the accommodating staff. So glad there was a 50% off promo. Kudos to Marco polo Ortigas management. See you again.
Reviewed January 02, 2019
Dear Nhelbie, Thank you for sharing your comments and the details of your experience with us. I am pleased to read that you found your stay memorable, particularly due to the service extended to you by our team. I look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager
Responded January 03, 2019
Marco Polo Ortigas Manila
6.0
Jake from Philippines
Couple
Premier Room
Stayed 1 night in December 2018
Above average”
Expect that there would always be longer lines upon check-in and dinning for breakfast. Retrieval of 2 of our cars at 7am took us 40 minutes to get it. There were no other guest other than us that is in the valet service. Elevators were impractical, not all serves the guest room floors, if you have a companion staying at other floors, you need to have an access to that floor. You might think going to 24th floor at their main lobby to have a key access but always expect that there will always be a line. It was my first time in Marco Polo and most often I stayed at a bigger hotel in Makati just across greenbelt. They have more rooms and guest compared to this hotel but I never experienced longer lines than this smaller Marco Polo.
Reviewed December 31, 2018
Dear Jake, We appreciate the time you shared with us in posting your review from your recent stay in the hotel. We apologize for the inconvenience you experienced during your visit, as the hotel accommodated a high volume of guests during the holiday break. Feedback like yours allow us to improve our services moving forward. We hope to welcome you back to the Marco Polo Ortigas Manila very soon so that you may fully experience our five star-rated service and amenities. Sincerely, Frank Reichenbach General Manager
Responded January 02, 2019
Marco Polo Ortigas Manila
9.6
Exceptional
Larnie from Philippines
Family with young children
Superior King
Stayed 1 night in December 2018
The best hotel!!!”
This hotel is awesome!The staff is very attentive and very friendly.They had the best food,their food is delicious.The rooms have unique features like while having a bath you can watch the television too.One last thing,I love their......pool!!It had a jacuzzi and a long pool.I would love to come back to check other features in this hotel.I support this hotel.I hope you get more popular in the future.Thankyou! (a review from a 10-year old kid)
Reviewed December 27, 2018
Dear Larnie, Thank you for sharing your feedback with us from your recent visit to the Marco Polo Ortigas Manila. I am very pleased to read that you had a lovely, memorable time at the hotel and look forward to welcoming you and your family back soon. Sincerely, Frank Reichenbach General Manager
Responded December 28, 2018
Marco Polo Ortigas Manila
10.0
Exceptional
Kevin from Japan
Couple
Superior King
Stayed 1 night in January 2019
Worth the price. ”
5-star service. Two thumbs up.
Reviewed January 10, 2019
Dear Kevin, Thank you for sharing your feedback with us from your recent stay. We trust that you had a truly memorable and meaningful stay with us and look forward to your soonest return to the Marco Polo Ortigas Manila. Sincerely, Frank Reichenbach General Manager
Responded January 10, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
janice from Philippines
Family with young children
Superior King
Stayed 1 night in January 2019
thumbs up!”
Great hotel, nice location accessible to all, staff are accommodating and value for money.
Reviewed January 08, 2019
Dear Janice, Thank you for sharing your feedback and rating with us from your recent stay. I am pleased to read that you found our location very convenient, as well as our service very delightful. We look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager
Responded January 09, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
Joseph from Philippines
Couple
Premier Room
Stayed 1 night in January 2019
Best staycation so far”
Very good service
Reviewed January 08, 2019
Dear Joseph, Thank you for sharing your feedback and rating with us from your recent stay. I am pleased to read that you found our service most delightful and excellent. We look forward to welcoming you back to the Marco Polo Ortigas Manila very soon. Sincerely, Frank Reichenbach General Manager
Responded January 09, 2019
Marco Polo Ortigas Manila
10.0
Exceptional
Andrew from Malaysia
Family with teens
Superior King
Stayed 1 night in January 2019
Superb Stay”
Staff are too accurate and accommodating
Reviewed January 06, 2019
9.2
Exceptional
karla from Philippines
Family with young children
Deluxe King
Stayed 1 night in December 2018
Pretty good ”
Our whole stay there was okay and we enjoyed it. The cleanliness of the room and service staffs are all outstanding.
Reviewed January 05, 2019
9.6
Exceptional
Rhea from Philippines
Family with teens
Superior Twin
Stayed 1 night in September 2018
one of the best in ortigas”
clean and impeccable rooms, heated indoor pool and great hospitality of the staff, near Robinson’s Galleria. Breakfast choices are somewhat limited, and there was a minor glitch when I accidentally booked a room for one,they were charging us for the extra breakfast but it was already paid during check-in. other than that, we had a great stay. we’ll definitely come back. 😊
Reviewed September 12, 2018
Dear Rhea, We appreciate the feedback you shared with us from your recent stay. I am glad to read you had a great time staying with us and i am noting your concern you raised. Rest assured your comments will be part of our consideration as we continue to develop our services moving forward. Yours sincerely, Frank Reichenbach General Manager
Responded September 12, 2018
Marco Polo Ortigas Manila
9.2
Exceptional
Charles from United States
Couple
Superior King
Stayed 2 nights in August 2018
5 Star all the way”
I’ve stayed in plenty of hotels across metro Manila area and hands down Marco Polo is the best overall. Only marked down 1 star for location and facility since the first floor lobby has a smelly sewer type odor that seems to linger but I’m just nit picking. The actual check in lobby is on 18th floor I think but regardless, the moment you get to the check in lobby their customer service is top notch. I’m very big and impressed on the minor details hotels place on customer experience and care. You even get a curtesy call during your stay from the lobby just to check to see how your stay is going and if you need anything else. That kind of detail really does stand out and separates a hotel from the rest. Staff, Rm service food, cleanliness, and most importantly the room was 5 star worthy. Rooms are crisp and clean, no odd odor. Worth the price. If your trip takes your go Ortigas area, no other hotel compares, only marked down for location because if you have any business or trip that takes your south of Pasig, good luck ! traffic will eat your alive. So if feeling like a Statycation and Pampering yourself to a 5 star experience that won’t break your bank on a non peak season time, and or if in Pasig area... no other place can compare to Marco Polo
Reviewed August 12, 2018
Dear Charles, We appreciate your feedback and are noting your comments regarding the scent at the ground level. Thank you for sharing your observations about our courteous service, especially when our guests are welcomed at our Sky Lobby on Level 24. We hope to welcome you back to the hotel soon so that you may experience the developments to our facilities. Yours sincerely, Frank Reichenbach General Manager
Responded August 13, 2018
Marco Polo Ortigas Manila
9.2
Exceptional
Aubrey from Philippines
Family with young children
Superior King
Stayed 1 night in December 2017
best hotel in the city”
I can say that by far this is my favorite place for R&R. The room rates are of reasonable price & you'll surely enjoy the city lights at night. Get a higher floor to appreciate it. We keep coming back to Marco Polo!
Reviewed August 11, 2018
Dear Aubrey, Thank you for sharing your review with us. We appreciate your feedback and trust that you had a great experience. We look forward to welcoming you back soon! Yours sincerely, Frank Reichenbach General Manager
Responded August 13, 2018
Marco Polo Ortigas Manila
10.0
Exceptional
John from Philippines
Couple
Superior King
Stayed 1 night in March 2018
Staycation”
Staycationed here for the holidays to escape the busy beaches and it was worth it. The best breakfast buffet there is and the facilities are outstanding. It is definitely value for the price, loved our stay here.
Reviewed July 23, 2018
Dear John, Warm greetings from Marco Polo Ortigas Manila. Thank you for sharing with us your kind feedback. We trust that your most recent stay has been both convenient and delightful. We look forward to your soonest return. Yours sincerely, Frank Reichenbach General Manager
Responded July 24, 2018
Marco Polo Ortigas Manila
12345
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  • Excellent location
  • Quezon Memorial Circle
  • Ortigas MRT Station is within 0.71 km