Mercure Brisbane King George Square Hotel
Mercure Brisbane King George Square Hotel
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"A very enjoyable 2 nights in town."

CHRIS

14 April 2018

Business Floor Queen - Bed Mercure Brisbane King George Square Hotel
Business Floor Queen - Bed
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Interior view Mercure Brisbane King George Square Hotel
Interior view
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Interior view Mercure Brisbane King George Square Hotel
Interior view
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Swimming pool Mercure Brisbane King George Square Hotel
Swimming pool
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Exceptional
Location
9.1
See all 57 photos Mercure Brisbane King George Square Hotel
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Mercure Brisbane King George Square Hotel

Newly renovated
Exceptional location
Stay in the heart of Brisbane - See what's nearby
Excellent
From 204 reviewsSee what guests said
8.0
Recommended by 81% of guests
Value for money7.6
Location rating9.1
Nearest airportBrisbane International Airport (BNE)
Distance to airport11.1 km
Has restaurantYes
  • 180 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Air conditioning

Room choices
7.8
Very good
Room comfort & quality
Superior Queen Room
Superior Queen Room
...
  • City view
  • 22 m²/237 ft²
  • 1 queen bed
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Business Floor Queen
Business Floor Queen
...
  • City view
  • 22 m²/237 ft²
  • 1 queen bed
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Superior Twin Room (3 Guests)
Superior Twin Room (3 Guests)
...
  • 22 m²/237 ft²
  • Shower
  • 2 double beds
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Superior 2 Double Beds
Superior 2 Double Beds
...
  • City view
  • 22 m²/237 ft²
  • 2 double beds
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Superior Twin Room
Superior Twin Room
...
  • 25 m²/269 ft²
  • Shower
  • 2 double beds
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Superior Queen Room River View
Superior Queen Room River View
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe King Room River View
Deluxe King Room River View
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Privilege Queen
Privilege Queen
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Queen
Deluxe Queen
...
  • Non-smoking
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Superior Queen
Superior Queen
...
  • Shower
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More about Mercure Brisbane King George Square Hotel

More about Mercure Brisbane King George Square Hotel

"The rooms were satisfactory and the location is great."

Reviewed 30 January 2017

julie from Australia

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"The housekeeper was very friendly and lovely."

Celestino from Philippines

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (204)Booking.com Reviews (2107)
8.0
Cleanliness8.0
Facilities7.6
Location9.1
Room comfort and quality7.8
Service8.1
Value for money7.6
Provided by verified guests of Agoda
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Room type
Business Floor Queen
Superior 2 Double Beds
Superior Queen Room
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Showing 161 verified guest comments
12345
9.6
Exceptional
Jason from Australia
Business traveler
Superior 2 Double Beds
Stayed 1 night in August 2018
V good”
Good
Reviewed August 12, 2018
7.2
Very good
Ivan from Indonesia
Business traveler
Superior Queen Room
Stayed 2 nights in July 2018
Best location”
Very close to down town, station and everything!
Reviewed August 07, 2018
7.6
Very good
Ivan from Indonesia
Business traveler
Superior Queen Room
Stayed 2 nights in July 2018
Strategic location!”
Hotel located at very strategic location, in down town
Reviewed August 07, 2018
10.0
Exceptional
sandra from Australia
Business traveler
Superior 2 Double Beds
Stayed 1 night in August 2018
Frienly staff ”
Very helpful in any request
Reviewed August 06, 2018
7.2
Very good
Dominic from Australia
Family with young children
Superior 2 Double Beds
Stayed 5 nights in July 2018
Building work closed pool clean rooms ”
Clean rooms some very tatty had to ask to move, building work during the day and half the hotel in scaffold. A German chef serving eggs very rude but the usual lady was really nice.. pool aparently has been closed for renovation for some time! Excellent location and when renovated will be good but in the meantime know can be a bit tatty around the edges. Breakfast decent though.
Reviewed July 16, 2018
8.4
Excellent
manish from Australia
Couple
Superior Queen Room
Stayed 4 nights in July 2018
Great Location”
Great location and good prices. Customer service was excellent. Only thing I annoying was there were no complimentary water bottles in room and there was no milk or creamer for tea and coffee. You get that even in low budget hotels these days as well. I was told to have water from mini bar and they will sort it out. I was charged later on but when I explained to girl at desk she waived all the charges. But would have been nice to have it in room as complimentary. Apart from this everything was perfect.
Reviewed July 13, 2018
8.0
Excellent
Paul from Australia
Couple
Superior Queen Room
Stayed 1 night in May 2018
If it weren't for the friendly staff...”
From beginning to end, even for an overnight stay, the performance of the staff was exemplary. Friendly, smiling, and very helpful where possible, the staff here carry the hotel where management fail. Our stay was satisfactory overall, don't get me wrong. However, like many places in Australia, the Hotel is way over-priced. Rooms are small... wi-fi or breakfast are additional costs (though on our occasion, a friendly staff member showed us how to get free wi-fi for the night). I travel to many countries, and despite being an AU resident, I always dread returning to Australia due to the unnecessarily inflated hotel costs. As mentioned, our stay was ok enough but I wouldn't be doing it again without some heavily discounted incentive. Again, big thank you to the wonderful front-office staff.
Reviewed June 07, 2018
10.0
Exceptional
CHRIS from Australia
Couple
Superior Queen Room
Stayed 2 nights in April 2018
Excellent”
A very enjoyable 2 nights in town. Most helpful staff throughout including our cleaner Maria. Only had one issue but this was addressed and rectified very quickly. Would not hesitate to return. Thank You
Reviewed April 14, 2018
10.0
Exceptional
Paul from United Kingdom
Solo traveler
Superior Queen Room
Stayed 4 nights in April 2018
Great stay ”
Enjoyed it very clean excellent
Reviewed April 12, 2018
7.2
Very good
Anick from Switzerland
Couple
Superior Queen Room
Stayed 5 nights in March 2018
Excellent location by Town Hall. ”
Perfect location. Price of accommodation ok if breakfast not included (AU$35/Person). Staff at reception and concierges were pleasant and helpful. But not the staff at restaurant and cleaning lady of our room was not doing her work. Lot of room for improvement there. Mercure a bit noisy as roof work under progress when we were there. We were awaken in the morning.
Reviewed April 08, 2018
6.4
Good
Hoi from Hong Kong
Group
Superior 2 Double Beds
Stayed 2 nights in November 2017
Good for a quick break”
The hotel is close to city centre and transporation, which made convenient to go everywhere. The hotel is attached to Pullman, which shares the same reception. It was under renovation when I was there, so the feel is OK.
Reviewed December 16, 2017
7.2
Very good
Marlene from Australia
Solo traveler
Superior Queen Room
Stayed 4 nights in October 2017
Very good”
I complained 3 of the days that I stayed because the television was breaking up all the time. I was alone in Brisbane at a conference so I stayed in the hotel every evening and the TV was my only entertainment. It was never fixed during this 4 day stay I was happy with everything thing else. The restaurant was great for breakfast but found the meal for dinner were absolutley awful. On the last evening I ordered room service and the meal was fantastic compared to prior evenings.
Reviewed October 28, 2017
6.0
Sourabh from Australia
Couple
Superior Queen Room
Stayed 3 nights in October 2017
Holidaying in Australia”
Front End staff was very rude and there was long wait for us to check in at hotel. We tried to Park our car from 10 PM to midnight and rate list clearly indicate charges would be $5, but reception desk is adamant that we need to pay full price which is $45 for one night stay. When I explained her about $5 parking, she directed me that we should go and talk to the concierge. It's a complete mess as Hotel staff at night time is not friendly and need some hospitality lessons
Reviewed October 17, 2017
6.4
Good
Laurentius from Indonesia
Family with young children
Superior 2 Double Beds
Stayed 1 night in October 2017
Nice looking, but cold. Not coming back.”
We are in a group with 2 little kids, as well as my parents who are in their mid 60s. We stayed in this hotel to rest up for our 8hrs layover. Extremely disappointed at the service and general friendliness of this hotel. We were notified that concierge were not available at 1.40am (concierge was why we chose this hotel, didn't know that it had conditions). We have had this situation before, and understood that it makes sense not to have concierge at certain hours due to low activity. But, in those other times, in other hotels that we have faced this, available staff were more than helpful to our needs. This particular hotel had 1 male, and 1 female staff at reception that didn't lift a finger. We have had to use their concierge trolleys to move our many heavy luggage ourselves. This was our 4th leg, traveling back. We were exhausted and jet-legged. They wouldn't have a clue of course, but nor did they allow benefit of the doubt.
Reviewed October 11, 2017
7.6
Very good
Maki from Philippines
Family with young children
Superior 2 Double Beds
Stayed 2 nights in September 2017
Room with scaffolding as a view”
The hotel is undergoing refurbishment and the room was pretty decent and clean except for the view. Glass shower door opens both ways and can be a nuisance as it swings to the lavatory. The front desk even put in a wrong room number despite the long wait upon checking in. The housekeeper was very friendly and lovely. Checkout was quick and easy. Location is not that great. Nothing's complimentary in the mini bar except for coffee, sugars and tea bags.
Reviewed September 08, 2017
7.6
Very good
Doret from Australia
Couple
Superior Queen Room
Stayed 1 night in May 2017
Very good”
We did not expect to pay extra for parking and only found out this was the case when we were booking into the hotel. It was also very expensive seeing we were guests at the hotel. The website did not mention that parking was extra. We also booked a room for 3 people and were then told that the room was only for 2 although the booking confirmation stated 3 guests.
Reviewed May 11, 2017
7.6
Very good
TSZ from Hong Kong
Couple
Superior Queen Room
Stayed 3 nights in January 2017
Good location, bed not clean, not much facilities”
Good location, bed not clean, not much facilities
Reviewed February 07, 2017
7.2
Very good
Julie from Australia
Family with young children
Stayed 3 nights in January 2017
location is great. the facilities like the pool were a little "tired" but all in all the hotel was good.”
the rooms were satisfactory and the location is great.
Reviewed January 30, 2017
3.6
PHILLIP from Australia
Business traveler
Superior Queen Room
Stayed 2 nights in October 2016
Stayed 4 nights, charged for 5; room in poor condition”
Stayed 4 nights, charged for 5; room in poor condition; hotel badly needs a new paint job; staff useless
Reviewed October 25, 2016
8.0
Excellent
Mim from Australia
Couple
Superior Queen Room
Stayed 2 nights in September 2016
na”
The only down side was the actual room...the bed was too soft and the decor was a bit old. It was great that there was a safe in the room, but a second dining chair would have been good. Also would have liked some in-house movies for free rather than having to pay more for them.
Reviewed September 08, 2016
12345
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