Mercure Gold Coast Resort
Mercure Gold Coast Resort
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"Rooms nice, good stay"

Renea

21 January 2018

Standard King - Bathroom Mercure Gold Coast Resort
Standard King - Bathroom
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Lobby Mercure Gold Coast Resort
Lobby
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Lobby Mercure Gold Coast Resort
Lobby
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Interior view Mercure Gold Coast Resort
Interior view
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Very good
Location
7.4
See all 65 photos Mercure Gold Coast Resort
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Mercure Gold Coast Resort

Recently renovated
Very good location
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Very good
From 170 reviewsSee what guests said
7.9
Recommended by 85% of guests
  • Free Wi-Fi in all rooms

  • Hot tub

  • Currency exchange

  • Sauna

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Superior Golf View Room
Superior Golf View Room
...
  • Nature view
  • 35 m²/377 ft²
  • 1 king bed
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Superior Garden view room with two queen beds
Superior Garden view room with two queen beds
...
  • 32 m²/344 ft²
  • Shower and bathtub
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Superior Garden view room with two queen beds
Superior Garden view room with two queen beds
...
  • 32 m²/344 ft²
  • Shower and bathtub
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Superior Pool view room with two queen beds
Superior Pool view room with two queen beds
...
  • 32 m²/344 ft²
  • Shower and bathtub
Enter dates to see prices
Superior Pool view room with 2 queen beds
Superior Pool view room with 2 queen beds
...
  • 32 m²/344 ft²
  • Shower and bathtub
Enter dates to see prices
Standard Room with 2 Double Bed
Standard Room with 2 Double Bed
...
  • Nature view
  • 32 m²/344 ft²
  • 2 double beds
Enter dates to see prices
Golf View 2 Queens
Golf View 2 Queens
...
  • Nature view
  • 32 m²/344 ft²
  • 2 double beds
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Spa Room King Bed
Spa Room King Bed
...
  • Nature view
  • 35 m²/377 ft²
  • 1 king bed
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Superior Spa Room with a king bed
Superior Spa Room with a king bed
...
  • 32 m²/344 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Superior Pool View Room with King Bed
Superior Pool View Room with King Bed
...
  • Pool view
  • 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
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More about Mercure Gold Coast Resort

More about Mercure Gold Coast Resort

"Good location"

Reviewed 16 August 2016

Sheron from Sri Lanka

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Very clean helpful staff great food"

Michelle from Australia

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (170)Booking.com Reviews (1325)
7.9
Cleanliness8.2
Facilities8.4
Location7.4
Room comfort and quality8.1
Service8.3
Value for money7.8
Provided by verified guests of Agoda
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Room type
Standard King
Golf View 2 Queens
Standard Room with 2 Double Bed
Superior Spa
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Showing 146 verified guest comments
12345
9.2
Exceptional
Ky from Australia
Couple
Superior Garden View King Bed
Stayed 1 night in August 2018
Exceptional”
the staff were amazing, not faith in walking distance of like shops but that's a minor issue some might say it's secluded...value for money and the beds are amazingly comfortable....definitely staying again
Reviewed August 15, 2018
Hi Ky Thank you for the review of the hotel. I have passed on your feedback to the team. We look forward to looking after you again in the not to distant future. Regards Corinne Farrington Operations Manager
Responded August 28, 2018
Mercure Gold Coast Resort
10.0
Exceptional
David from Australia
Couple
Stayed 2 nights in February 2018
Exceptional”
We enjoyed a relaxing time, staff very friendly and helpful.
Reviewed February 13, 2018
Hi Thank you very much for your feedback, great to hear you had a enjoyable stay. Regards Corinne
Responded February 27, 2018
Mercure Gold Coast Resort
7.6
Very good
Daniele from Australia
Business traveler
Standard Room with 2 Double Bed
Stayed 1 night in February 2018
My Opinion”
Is a good place but i does need a bit of an update. If you are a Golfer then the location is great. Otherwise, it is not really close to anything.
Reviewed February 11, 2018
Hi Thank you very much for providing your feedback on your recent stay with us at the hotel. Regards Corinne
Responded February 27, 2018
Mercure Gold Coast Resort
8.4
Excellent
Renea from Australia
Couple
Stayed 1 night in January 2018
Great stay ”
Rooms nice, good stay
Reviewed January 21, 2018
HI Great to see you enjoyed your stay with us. We hope to welcome you back in the future. Regards Corinne
Responded February 27, 2018
Mercure Gold Coast Resort
4.4
Darren from Australia
Couple
Standard King
Stayed 1 night in January 2018
Over rated, over priced.”
Bird poo all over the car, the underground parking is littered with finches and they ruined our paint on our brand new car. No wifi, no room service, none of the usual perks you get in normal motels. Buffet breakfast was below par with no coffee.
Reviewed January 07, 2018
Hi I am sorry to hear that your stay with us was not up to your expectations. Your feedback has been passed on to the team to ensure that we our communication on hotel offerings is improved. Regards Corinne
Responded February 27, 2018
Mercure Gold Coast Resort
6.4
Good
Fiona from Australia
Family with young children
Superior Spa
Stayed 2 nights in January 2018
Old furniture with dirty lounges and coffee table so worn the wood had swelled. Mould in the bathroo”
We were in a room waiting to be refurnished. Old smelly lounges, mould in bathroom, cracked tiles, mouldy curtains and wooden furniture that was cracked and swelling with age. Not a 4.5 star hotel.
Reviewed January 06, 2018
Hi I am sorry for the late reply and to hear that your room allocation was not up to your expectations for your recent stay. I am happy to advise that we have refurbished several of our accommodation blocks over the last few months. Hopefully we can welcome you back again in the future. Regards Corinne
Responded February 27, 2018
Mercure Gold Coast Resort
9.2
Exceptional
Tony from Australia
Couple
Standard King
Stayed 2 nights in December 2017
Good place to stay”
We spent 2 nights here in a 2nd floor pool view room , big room , very comfortable king size bed , good pool and spa . A very good breakfast . We would stay here again
Reviewed December 29, 2017
Hi Tony Thanks for the great review of your recent stay with us here at the hotel. We do look forward to welcoming you back again in the not to distant future. regards Corinne Farrington Operations Manager
Responded August 28, 2018
Mercure Gold Coast Resort
8.8
Excellent
Owen from Australia
Solo traveler
Standard Room with 2 Double Bed
Stayed 2 nights in December 2017
Excellent”
They need to have a better supply of Gold Coast Maps, other than that it was perfect.
Reviewed December 06, 2017
9.6
Exceptional
leslie from United Kingdom
Couple
Golf View 2 Queens
Stayed 3 nights in October 2017
Good place”
As long as you have a car then this place to stay, with all you require on site and some great places to visit near by. Surfers a short drive away with WB studios close by
Reviewed October 27, 2017
5.6
Courtney from Australia
Couple
Standard King
Stayed 2 nights in August 2017
Dont bother”
Shocked this is 4 star. Pretty shocking in comparison to other 4 star hotels I have stayed at recently. Only picked it for it's closeness to the footy stadium but was never told of the shuttle from the hotel despite commenting on why we were here. Pretty poor service overall.
Reviewed August 22, 2017
Hi Courtney, Thanks for the review. The hotel offers a shuttle service that is charged at $15pp return to both NRL and AFL games on the Gold Coast. Due to the demand for this service we do not market the availability as we have a limited number of seats. thank you again for the feedback.
Responded August 29, 2017
Mercure Gold Coast Resort
4.0
Steve from Australia
Family with young children
Standard Room with 2 Double Bed
Stayed 1 night in August 2017
Mistake”
If you want to play golf then that's fine, hotel far from everything, very boring place , no place to eat around.
Reviewed August 15, 2017
Hi Steve, Thanks for the review and sorry to hear that you you did not enjoy your time with us. Kind Regards Daniel
Responded August 29, 2017
Mercure Gold Coast Resort
8.0
Excellent
Vikram from India
Solo traveler
Standard Room with 2 Double Bed
Stayed 1 night in April 2015
Nice clean hotel ”
Far from surfers Rest all good
Reviewed July 10, 2017
Vikram, thanks for the review.
Responded August 29, 2017
Mercure Gold Coast Resort
5.2
Kara from Australia
Family with young children
Golf View 2 Queens
Stayed 1 night in March 2017
Was ok ”
Was ok but $170 per night is a bit ridiculous and it didn't include breakfast. But I rarely travel in Australia for this reason.
Reviewed March 20, 2017
Hi Kara thanks for the feedback.
Responded August 29, 2017
Mercure Gold Coast Resort
10.0
Exceptional
Michael from Australia
Family with teens
Golf View 2 Queens
Stayed 1 night in February 2017
Overnight stay”
Nice quite place to stay.
Reviewed February 12, 2017
Thanks for the review Michael
Responded August 29, 2017
Mercure Gold Coast Resort
7.2
Very good
KIM from Australia
Couple
Standard Room with 2 Double Bed
Stayed 1 night in January 2017
-”
-
Reviewed January 29, 2017
Thanks for the review Kim
Responded August 29, 2017
Mercure Gold Coast Resort
8.0
Excellent
Darren from Australia
Couple
Stayed 1 night in January 2017
Refreshing weekend break”
Friendly staff, very relaxing surroundings, good value for money and convenient location.
Reviewed January 24, 2017
Thanks for the review Darren
Responded August 29, 2017
Mercure Gold Coast Resort
9.6
Exceptional
Aleksandra from Australia
Couple
Standard King
Stayed 1 night in January 2017
Lovely experience ”
I liked the hotel and the service . Perfect for a couple or family getaway.
Reviewed January 18, 2017
6.4
Good
Colin from United States
Family with teens
Golf View 2 Queens
Stayed 6 nights in December 2016
Pro/con: friendly staff but old resort with lots of problems”
Cons: Lots of things broken: door locks did not work, wifi did not work, toilets did not flush well. Lighting in room is very dim Pros: friendly staff
Reviewed December 31, 2016
7.2
Very good
Ian from Australia
Couple
Standard Room with 2 Double Bed
Stayed 6 nights in December 2016
Mercure Retreat”
Good value for money but location a little out of the way if you want convenience. Staff were friendly and competent. Facilities were good. Some problems with keys that didn't work but a good value stay over Christmas.
Reviewed December 27, 2016
7.2
Very good
gunawan from Indonesia
Family with young children
Standard Room with 2 Double Bed
Stayed 7 nights in December 2016
Good location and facilities”
Towel needs to be cleaned thouroughly. There were some that smell good
Reviewed December 17, 2016
12345
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