Mercure Nadi Hotel
Mercure Nadi Hotel
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"Location is great, perfect hotel for stop over only"

Sulu

22 August 2017

Deluxe King Room - Bed Mercure Nadi Hotel
Deluxe King Room - Bed
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Interior view Mercure Nadi Hotel
Interior view
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Interior view Mercure Nadi Hotel
Interior view
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Swimming pool Mercure Nadi Hotel
Swimming pool
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See map Mercure Nadi Hotel
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Very good
Location
7.6
See all 28 photos Mercure Nadi Hotel
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Mercure Nadi Hotel

Very good location
Very good
From 150 reviewsSee what guests said
7.2
  • Airport transfer

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
This property is in high demand!Last booked a few minutes ago
Deluxe King Room
Deluxe King Room
...
  • Garden view
  • 25 m²/269 ft²
  • 1 king bed
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Deluxe Room with 2 queen beds
Deluxe Room with 2 queen beds
...
  • Pool view
  • 25 m²/269 ft²
  • 1 single bed and 1 queen be...
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Deluxe Queen Room
Deluxe Queen Room
...
  • Garden view
  • 25 m²/269 ft²
  • 1 single bed and 1 queen be...
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Superior 1 Queen and 1 Single
Superior 1 Queen and 1 Single
...
  • Garden view
  • 25 m²/269 ft²
  • 1 single bed and 1 queen be...
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Standard Queen Room with 1 Single bed
Standard Queen Room with 1 Single bed
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Deluxe Room
Deluxe Room
...
  • Non-smoking
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Deluxe Twin
Deluxe Twin
...
  • Balcony/terrace
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Standard Room
Standard Room
...
  • Non-smoking
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Standard Room Breakfast Included
Standard Room Breakfast Included
...
  • Balcony/terrace
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Deluxe Twin
Deluxe Twin
...
  • Non-smoking
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More about Mercure Nadi Hotel

More about Mercure Nadi Hotel

"Very beautiful"

Reviewed 14 February 2017

Diarna from Australia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Free upgrade and the location was superb."

Fazsereen from Australia

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Couple
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (150)Booking.com Reviews (670)
7.2
Cleanliness7.0
Facilities6.5
Location7.6
Room comfort and quality7.1
Service7.5
Value for money7.2
Provided by verified guests of Agoda
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Showing 97 verified guest comments
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2.0
Mohammed from Fiji
Family with young children
Standard Queen Room with 1 Single bed
Stayed 2 nights in August 2018
Very bad service linens were very dirty air corn was not working whole time very bad customer servi”
Would recommend not to use agoda in future they wont response your email. Very bad site. Not helpful at all.
Reviewed September 08, 2018
Bula Mohammed, Thank you for taking the time to inform us about your experience at Mercure Nadi. I am very sorry that your room experience did not meet your expectations and please allow me to express my sincerest apologies. I can advise that the aircondition issue you have mentioned have been resolved.I have also ask our housekkeping team to investigate about our linen Again I do apologies on behalf of Mercure Nadi and will shared your feedback with the Management. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Anna Rabaka Assistant Manager
Responded September 13, 2018
Mercure Nadi Hotel
7.6
Very good
Edwardo from Philippines
Business traveler
Deluxe King Room
Stayed 2 nights in August 2018
Great hotel”
What I like in this hotel is the pool area and the restaurant though the facilities is a rundown, this hotel needs refurbishment in their rooms. Staffs are very friendly and I like their breakfast buffet.
Reviewed August 26, 2018
Bula Edwardo,Thanks so much for your review and very nice comments. We do try very hard to provide a good experience and it is really great when our guests acknowledge this. Please rest assured we are taking the appropriate measures to address your concerns and further improve the stay experience of our guests. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Anna Rabaka Assistant Manager
Responded September 15, 2018
Mercure Nadi Hotel
7.6
Very good
Amos from Australia
Business traveler
Standard Queen Room with 1 Single bed
Stayed 1 night in August 2018
Nose in the morning was too bed”
The staff on check out she was not friendly at all please try to get them know that when we ask them about the noise in the morning that response was very cold and also when I asked for a check out the response was very cold and on other notes your security is very organised friendly and to see them getting petrol over the night The stays was good I don’t mind coming back and that was passed by all the time thank you
Reviewed August 17, 2018
Bula Amos,Thank you for taking the time to provide with feedback. I am truly sorry that your experience did not meet your expectations. I have addressed the concerns you have highlighted with the relevant Managers. I can assure you that we are working on avenues to address them and prevent any future occurrence. We hope you will give us the opportunity to better serve you in the near future. Kind Regards Anna Rabaka Assistant Manager
Responded August 20, 2018
Mercure Nadi Hotel
2.8
shiri from Australia
Business traveler
Standard Queen Room with 1 Single bed
Stayed 3 nights in July 2018
Very rude staff. No customer service skills. The hotel needs to clean up and fix their facilities”
The hotel is located in a good place but the stay is so bad that it outweighs ths lication.
Reviewed July 22, 2018
Bula Shiri,Thank you for your review.We apologies that we did not meet your expectation. I will share your feedback with the Management. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Vinaka Anna Rabaka Assistant manager
Responded July 26, 2018
Mercure Nadi Hotel
8.0
Excellent
miharu from Japan
Family with teens
Superior 1 Queen and 1 Single
Stayed 6 nights in July 2018
It was so cheap”
Price was so nice. But one of staff was no good. When we have been to the beach I asked staff then he gave me dirty towels. And his hospitality was so bad. But room and view was awesome. From hotel to everywhere is convenient.night club and super market and pharmacy etc.... I can recommend!!!
Reviewed July 14, 2018
Bula Miharu,Thank you for taking the time to review the hotel, we appreciate the time and effort.I will share you comments with the relevant staff members and i am sure they will take you comments on board. Regards Anna Rabaka Assistant Manager
Responded July 20, 2018
Mercure Nadi Hotel
7.2
Very good
Jessica from Australia
Couple
Standard Queen Room with 1 Single bed
Stayed 3 nights in March 2017
Good place to stay between flights ”
Lovely staff. Average location, but easy to jump on the very cheap buses. We stayed here a few night before we flew home as was easy to get to the airport. Hotel had the basics and was clean. Breakfast was enjoyable.
Reviewed June 17, 2018
Bula Jessica,Thank you for sharing your feedback regarding your stay at Ibis Sydney Airport. It was pleasing to read that you found our team friendly and helpful and enjoyed the breakfast. we look forward to welcoming your return next time Regards Anna Rabaka Assistant Manager
Responded July 05, 2018
Mercure Nadi Hotel
5.2
Desiree from Australia
Couple
Standard Queen Room with 1 Single bed
Stayed 1 night in July 2017
expensive for what you get”
Air Conditioning does not work properly in rooms, its limited by the hotel how cool you can make your room. outdated furnishings and rooms. this hotel needs a makeover. expensive for what you get
Reviewed June 15, 2018
Bula Desiree,Thank you for taking the time to inform us about your experience at Mercure Nadi. I am very sorry that your room experience did not meet your expectations and please allow me to express my sincerest apologies. Additionally thank you for drawing to my attention on the Air Conditioning issues my apologies, and I will ask our maintenance team to investigate this today. Again I do apologies on behalf of Mercure Nadi and will shared your feedback with the Management. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Anna Rabaka Assistant Manager
Responded July 05, 2018
Mercure Nadi Hotel
8.0
Excellent
Alice from Australia
Group
Superior 1 Queen and 1 Single
Stayed 1 night in April 2018
Very good”
Central and had everything we needed. Bathrooms could be cleaner, and pillows were lumpy. Fresh milk in the fridge for coffee would be appreciated. Very good & professional airport drop off (free). Pool area and grounds looked well maintained although we didn't use them. Close to supermarkets and restaurants.
Reviewed May 08, 2018
Bula Alice,Thank you for posting your review.We are happy that you found the hotel pool area and grounds look well maintain.We would like to express our sincere apologies for the bathroom experience I have discussed your comments with the Housekeeping Manager for further actions. We would love to be given a second chance to serve you better in future. Kind Regards, Anna Rabaka,Assistant Manager
Responded May 28, 2018
Mercure Nadi Hotel
6.4
Good
Kristjan from Australia
Family with young children
Deluxe Room with 2 queen beds
Stayed 1 night in March 2017
Good for 1 or 2 nights”
Consider this for a quick stop over - facilities average but rooms clean - good value for money !
Reviewed December 28, 2017
Bula Kristjan, Thank you for taking the time to provide feed back on your recent stay. We are happy that you enjoyed your stay and the services provided. It is always a pleasure to receive positive comments. We would love to welcome you back at the Mercure Nadi again sometimes soon. "Vinaka Vakalevu"
Responded January 05, 2018
Mercure Nadi Hotel
4.8
Joshua from Australia
Couple
Standard Queen Room with 1 Single bed
Stayed 2 nights in December 2017
Didn’t live up to the Mercure name”
Staff were great. Food was nice, expensive but tasty. For what you paid per night it’s not great. Very old and out dated. It’s alright for a transit hotel but nothing more than that. Everything in the rooms looked as if it had been there since it opened, especially the pillows, bedding and towels, some didn’t even look like they had been cleaned. Overall I’d give it a 3/10
Reviewed December 20, 2017
Bula Vinaka Joshua, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. "Vinaka Vakalevu"
Responded December 22, 2017
Mercure Nadi Hotel
7.6
Very good
Norman from Australia
Business traveler
Deluxe King Room
Stayed 1 night in July 2017
Very good”
Unfortunately there is a lot of road works outside the hotel causing dust which is settling in the rooms and the pool and the dining areas. Otherwise the hotel is well situated, the staff are fantastic, the rooms are clean and comfortable, the facilities are good and the ;location is great. The duty managers are extremely helpful, knowledgeable and go out of their way to help, even when some of the A.... guests are really rude as observed but they maintained their friendliness and professionalism as Fijians are renowned for doing. Well done Mercure employees for making my experience unforgettable. Recommended for business trips, well priced and well situated.
Reviewed October 23, 2017
Dear Norman, We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one."Vinaka Vakalevu"
Responded October 23, 2017
Mercure Nadi Hotel
9.2
Exceptional
Liz from United States
Solo traveler
Deluxe Room with 2 queen beds
Stayed 1 night in October 2017
Exceptional”
Good central Nadi location. Close to shopping and restaurants. Nice pool to relax in. Staff was very friendly and helpful.
Reviewed October 14, 2017
Bula Liz,We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. "Vinaka Vakalevu"
Responded October 23, 2017
Mercure Nadi Hotel
10.0
Exceptional
abdur from Australia
Family with young children
Standard Queen Room with 1 Single bed
Stayed 6 nights in July 2017
good”
good
Reviewed October 04, 2017
Thank you for your review. We are so pleased to receive it and hope to see you again in the future! "Vinaka Vakalevu"
Responded October 23, 2017
Mercure Nadi Hotel
8.0
Excellent
Sulu from Australia
Couple
Standard Queen Room with 1 Single bed
Stayed 1 night in July 2017
Very good”
Location is great, perfect hotel for stop over only
Reviewed August 22, 2017
Bula Sulu, Thank you for taking the time to provide feed back on your recent stay. We are happy that you enjoyed your stay and the services provided. It is always a pleasure to receive positive comments. We would love to welcome you back at the Mercure Nadi again sometimes soon."Vinaka Vakalevu"
Responded August 24, 2017
Mercure Nadi Hotel
9.2
Exceptional
muhammad from Indonesia
Family with young children
Deluxe Room with 2 queen beds
Stayed 3 nights in June 2017
Transit hotel, walking distance to supermarket”
Nice stay, we will be back in the next visit
Reviewed August 03, 2017
Bula Vinaka Thank you so much for you positive comments about your recent stay with Mercure Nadi, i will certainly pass on you comments to a team for recognition of a job well done. Vinaka Vakalevu from the team at Mercure Nadi.
Responded August 04, 2017
Mercure Nadi Hotel
9.2
Exceptional
muhammad from Indonesia
Family with young children
Standard Queen Room with 1 Single bed
Stayed 1 night in June 2017
Transit”
Nice hotel for transit
Reviewed August 03, 2017
Dear Muhammed, We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. "Vinaka Vakalevu"
Responded August 04, 2017
Mercure Nadi Hotel
8.8
Excellent
Kathrine from Philippines
Group
Deluxe Room with 2 queen beds
Stayed 1 night in July 2017
good location”
if you are on a budget, i will recommend this hotel. good location, there is a nearby supermarket and many fast food (burger king, mcdonalds) and restaurants nearby.
Reviewed July 28, 2017
Thank you for your review regarding your stay at the Mercure, Nadi. We are so pleased to hear that you enjoyed your stay with us. "Vinaka Vakalevu"
Responded August 04, 2017
Mercure Nadi Hotel
7.6
Very good
Joanne from Australia
Couple
Standard Queen Room with 1 Single bed
Stayed 4 nights in July 2017
Very good”
Great place to stay, alot of construction work going on around mecure. Staff are friendly & kind.
Reviewed July 15, 2017
Bula Joanne, Thank you for taking the time to provide feed back on your recent stay. We are happy that you enjoyed your stay and the services provided. It is always a pleasure to receive positive comments. We would love to welcome you back at the Mercure Nadi again sometimes soon. "Vinaka Vakalevu"
Responded August 24, 2017
Mercure Nadi Hotel
5.2
Janine from Australia
Solo traveler
Standard Queen Room with 1 Single bed
Stayed 3 nights in June 2017
Mecure dont maintain this property”
The air conditioner did not work for two full days. The manager kept saying they were working on it. I ended up asking for a fan three times. The lady on the reception desk did not pass my requests on . It wasnt until I spoke to the Manager and he was more than happy to give me a fan. The room was poorly maintained and not clean. I read other reviews that mentioned the air con not working but presumed it would be fixed. Mecure obviously dont want to spend any money on this place.
Reviewed July 02, 2017
Bula Vinaka Janine, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future."Vinaka Vakalevu"
Responded August 04, 2017
Mercure Nadi Hotel
10.0
Exceptional
DIANE from Australia
Couple
Deluxe Queen Room
Stayed 1 night in August 2016
Exceptional”
Mercure Nadi is a comfortable hotel. close by to shops chemist restuarants and night life. I have already booked another stay there in July this year.
Reviewed June 25, 2017
Bula Diane, Thank you for taking the time to provide feed back on your recent stay. We are happy that you enjoyed your stay and the services provided. It is always a pleasure to receive positive comments. We welcome you to Mercure Nadi. "Vinaka Vakalevu"
Responded August 24, 2017
Mercure Nadi Hotel
12345
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