Mercure Queenstown Resort
Mercure Queenstown Resort
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"Very good value for money"

MICHELLE

05 August 2017

Standard 2 Double Garden View - Guestroom Mercure Queenstown Resort
Standard 2 Double Garden View - Guestroom
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Lobby Mercure Queenstown Resort
Lobby
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Lobby Mercure Queenstown Resort
Lobby
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Swimming pool [outdoor] Mercure Queenstown Resort
Swimming pool [outdoor]
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See map Mercure Queenstown Resort
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Very good
Location
7.7
See all 42 photos Mercure Queenstown Resort
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Mercure Queenstown Resort

Very good location
See what's nearby
Excellent
From 313 reviewsSee what guests said
8.0
Recommended by 86% of guests
Value for money8.0
Distance to city center2. Km
Location rating7.7
Nearest airportQueenstown Airport (ZQN)
Distance to airport8.1 km
Has restaurantYes
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Currency exchange

  • Sauna

Room choices
8.4
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
Standard Lake View
Standard Lake View
...
  • Lake view
  • 26 m²/280 ft²
  • 1 queen bed
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Superior King Bed Lake View
Superior King Bed Lake View
...
  • Lake view
  • 28 m²/301 ft²
  • 1 king bed
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Superior 2 Queen Beds
Superior 2 Queen Beds
...
  • Lake view
  • 29 m²/312 ft²
  • 2 queen beds
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Garden View King Bed
Garden View King Bed
...
  • Garden view
  • 25 m²/269 ft²
  • 1 king bed
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Standard 2 Double Garden View
Standard 2 Double Garden View
...
  • Garden view
  • 25 m²/269 ft²
  • 2 double beds
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Standard Room Garden View
Standard Room Garden View
...
  • Non-smoking
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Superior Lake View Room with 2 double beds
Superior Lake View Room with 2 double beds
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  • Non-smoking
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Standard Lake View Room with 2 Queen-size beds
Standard Lake View Room with 2 Queen-size beds
...
  • Non-smoking
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Standard Room Garden View
Standard Room Garden View
...
  • Shower and bathtub
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Superior Room Lake View
Superior Room Lake View
...
  • Shower and bathtub
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More about Mercure Queenstown Resort

More about Mercure Queenstown Resort

"Rooms were clean and tidy and staff were friendly."

Reviewed 20 September 2016

kelly from Australia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Lovely position, great view of the lake."

Yusuf from Australia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (313)Booking.com Reviews (900)
8.0
Cleanliness8.2
Facilities7.6
Location7.7
Room comfort and quality8.4
Service8.3
Value for money8.0
Provided by verified guests of Agoda
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Standard 2 Double Garden View
Superior King Bed Lake View
Standard Lake View
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Showing 272 verified guest comments
12345
10.0
Exceptional
Lucy from Australia
Couple
Superior King Bed Lake View
Stayed 2 nights in July 2018
Beautiful ”
Amazing view from our room, very welcoming and helpful staff
Reviewed July 27, 2018
10.0
Exceptional
Brad from New Zealand
Family with teens
Standard Lake View
Stayed 2 nights in July 2018
Exceptional”
Had an excellent relaxing weekend away. Facilities and views were outstanding, staff went out of there way to be friendly and helpful. Would love to come back in the summer!!
Reviewed July 10, 2018
2.4
mahalakshmi from Australia
Family with young children
Standard Lake View
Stayed 4 nights in January 2018
standard double room with lake view ”
We had booked a standard double room with a lake view during Jan 1st week. The room was very old and wasn’t upto to the mark. If I’m shelling out 400$ per night, I’m expecting luxury! This room was noway near. The carpets were horrible, I can’t walk without my slippers on, the bathroom was not clean. No kitchenette, the fridge wasn’t cooling enough, the breakfast buffet was again mediocre. I would not recommend this hotel to anyone. The worst is, they don’t have parking space. If you get back after 6-7 pm, you have no place to park.
Reviewed January 09, 2018
7.2
Very good
Nico from New Zealand
Business traveler
Standard 2 Double Garden View
Stayed 2 nights in September 2017
Dated - needs refurb”
Old rooms and hotel needing a refurb to bring life to the compliment the beautiful views.
Reviewed September 26, 2017
3.2
Brentley from New Zealand
Couple
Standard Lake View
Stayed 1 night in September 2017
Stay at heritage hotel. Way nicer and better value for money ”
Rooms and shower etc were very old and didn't have much at all. The card for Orr door was very faulty and we got locked out for 45 minutes while we waited for someone to come and repair it.
Reviewed September 14, 2017
9.2
Exceptional
Amanda from Australia
Group
Garden View King Bed
Stayed 7 nights in August 2017
A repeat customer”
Nice rooms and very clean. Reception staff are amazing - go the extra mile. Plenty of parking Half hourly bus to town. Cab to town is $10 Hotel restaurant is really good
Reviewed August 22, 2017
2.0
omar from Australia
Family with young children
Superior 2 Queen Beds
Stayed 4 nights in January 2017
very bad staff ”
i had to cancel my booking due to my son health condition, i called agooda customer service where they called the Mercure to explain the situation and to asked them for full refund. unfortunately, they reject the request and told the agooda that if i did not show up they will gonna take the money.
Reviewed August 15, 2017
9.6
Exceptional
MICHELLE from New Zealand
Business traveler
Standard 2 Double Garden View
Stayed 1 night in May 2017
Good value for money”
We stayed here one night and tried to book again the next time we were in Queenstown. Very good value for money
Reviewed August 05, 2017
10.0
Exceptional
jenny from Australia
Couple
Standard 2 Double Garden View
Stayed 1 night in June 2017
great views staff friendly”
Beds views staff only there 1 night
Reviewed June 11, 2017
6.4
Good
Paul from United Kingdom
Business traveler
Standard 2 Double Garden View
Stayed 1 night in May 2017
Nice rooms but overdue a revamp”
Slightly out of town so you would have to drive or get a taxi to bars/restaurants. Would skip the breakfast and get something in town. Reception, hallways and lifts are in need of a refresh but the rooms are warm and the views extremely good for the price.
Reviewed May 25, 2017
7.6
Very good
Philip from Indonesia
Group
Standard 2 Double Garden View
Stayed 2 nights in May 2017
Okay”
The lake view is awesome. Room is large. Bathroom is old fashioned. I dont know in two rooms that i booked, i smelled gas leak in the bathroom. Wifi is free only for one day, cause they will subrscribe your email thingy.
Reviewed May 22, 2017
8.4
Excellent
Goh from Malaysia
Couple
Standard 2 Double Garden View
Stayed 3 nights in May 2017
Excellent”
Great stay at Queenstown with wonderful weather
Reviewed May 11, 2017
5.2
Rob from Australia
Couple
Standard Lake View
Stayed 4 nights in March 2017
Great View But”
Hotel is full of noisey tourist groups who run around corridors at 5am talking very loudly. Management take no action when you complain!
Reviewed March 24, 2017
4.4
David from United States
Couple
Standard 2 Double Garden View
Stayed 1 night in February 2017
Acceptable”
Spectacular location. Room in desperate need of renovation. Not of Mercure quality
Reviewed February 23, 2017
3.2
Morgan from Australia
Couple
Superior King Bed Lake View
Stayed 4 nights in February 2017
Don't bother”
Queenstown is expensive, but there is a level of quality that you expect from international chains that I did not find here. After complaining to management I was given one free meal with a complimentary glass of house wine however none of the issues I complained about were rectified and so I just would not stay here again or recommend it to anyone .
Reviewed February 23, 2017
8.8
Excellent
Barbara from United States
Family with teens
Superior 2 Queen Beds
Stayed 3 nights in February 2017
Incredible view!”
The view was breathtaking from our room! The room was very comfortable as were the beds.
Reviewed February 07, 2017
9.2
Exceptional
Pankaj from Australia
Couple
Standard 2 Double Garden View
Stayed 2 nights in January 2017
Mercure Queenstown”
Amazing hotel. We got free lake view upgrade and the view from the room was stunning. The hotel is about 15-20 minute walk from the town. Not ideal if you wanna have a few drinks. We got amazing tips from the lady at the reception for the restaurants, which was really good
Reviewed February 01, 2017
4.4
Kunal from India
Couple
Superior King Bed Lake View
Stayed 4 nights in December 2016
Average rooms. Ineffective heating. ”
The outdoor jacuzzi wasnt warm enough for the weather. The rooms weren't warm enough The bathrooms too weren't having any heating systems. The facilities were average. Logically not many people have time for gym. But a spa at the end of a tiring day would be highly useful compared to gaming. All there is is just a small sauna. No steam.. no other fancy spa stuff. Just a property with a big badge and great view.
Reviewed December 16, 2016
7.6
Very good
Yusuf from Australia
Couple
Standard Lake View
Stayed 2 nights in November 2016
Anniversary holiday ”
Lovely position, great view of the lake. Friendly, happy and helpful staff.
Reviewed November 06, 2016
7.6
Very good
vun from Malaysia
Family with teens
Superior 2 Queen Beds
Stayed 2 nights in September 2016
Every thing is prefect except for the location is at the hill”
Need to walk down to the hill from the hotel location around 10min to 20min. If compare to others hotel, I will preferred crown hotel
Reviewed October 09, 2016
12345
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