Mercure Sydney Hotel
Mercure Sydney Hotel
See all 60 photos

"Great , staff awesome and attentive to all me needs."

Geoff

09 January 2018

Standard Queen Room - Guestroom Mercure Sydney Hotel
Standard Queen Room - Guestroom
See all 60 photos
Interior view Mercure Sydney Hotel
Interior view
See all 60 photos
Swimming pool Mercure Sydney Hotel
Swimming pool
See all 60 photos
Swimming pool Mercure Sydney Hotel
Swimming pool
See all 60 photos
See map Mercure Sydney Hotel
See map
Excellent
Location
8.9
See all 60 photos Mercure Sydney Hotel
See all 60 photos
Removed from saved list

Mercure Sydney Hotel

Excellent location
See what's nearby
Excellent
From 1249 reviewsSee what guests said
8.0
Recommended by 85% of guests
Value for money7.7
Distance to city center1.5 km
Location rating8.9
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport6.7 km
Has restaurantYes
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Sauna

Room choices
8.1
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Privilege Queen
Privilege Queen
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe King with City View
Deluxe King with City View
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
Enter dates to see prices
Standard 2 Double Beds
Standard 2 Double Beds
...
  • City view
  • 28 m²/301 ft²
  • 2 double beds
Enter dates to see prices
Standard Queen Room
Standard Queen Room
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
Enter dates to see prices
Superior Queen Room
Superior Queen Room
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
Enter dates to see prices
Superior Double Room
Superior Double Room
...
  • 30 m²/323 ft²
  • Non-smoking
Enter dates to see prices
Double room Queen bed - Superior
Double room Queen bed - Superior
...
  • Bathtub
Enter dates to see prices
Deluxe Room 1 King Bed
Deluxe Room 1 King Bed
...
  • Non-smoking
Enter dates to see prices
Suite
Suite
...
  • Non-smoking
Enter dates to see prices
Business Room
Business Room
...
  • Non-smoking
Enter dates to see prices
Have a question for Mercure Sydney Hotel?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Mercure Sydney Hotel

More about Mercure Sydney Hotel

"Nice hotel with easy access of public transport"

Reviewed 24 August 2017

Davin from Indonesia

|

Family with older children

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Australian cuisine
Australian cuisine
Four Elements Restaurant & Bar
70 m Australian, Gluten Free
Silvereye
170 m Australian, Gluten Free
Charlie Lovett
170 m Australian, Cafe
Asian cuisine
Asian cuisine
Bar Broadway
120 m Asian
Tomodachi
120 m Asian, Japanese, Sushi
Satang Thai Takeway
240 m Asian, Thai
Cafe
Cafe
Gloria Jeans Flight Centre Sydney
150 m Cafe
Food World Lounge
180 m Cafe
Oliver Brown Belgian Chocolate Cafe
340 m Cafe

What they offer

"Very convenient"

Shi M. from Hong Kong

|

Couple
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (1249)Booking.com Reviews (4448)
8.0
Cleanliness8.1
Facilities7.6
Location8.9
Room comfort and quality8.1
Service8.0
Value for money7.7
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
日本語
한국어
more
Room type
Standard Queen Room
Standard 2 Double Beds
Superior Queen Room
Privilege Queen
Search reviews
Now you can search for any keyword within the reviews
Showing 1106 verified guest comments
12345
10.0
Exceptional
David from Australia
Couple
Standard Queen Room
Stayed 1 night in August 2018
Great spot modern rooms very quiet and massive value for money breaky what more do you want”
Bit better pillow options
Reviewed August 27, 2018
Hi David Thank you for your review. I am delighted you had a great stay with us, enjoying our facilities and the hotel's ideal location. We look forward to welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded August 28, 2018
Mercure Sydney Hotel
9.2
Exceptional
simon from Australia
Solo traveler
Standard Queen Room
Stayed 2 nights in August 2018
Most impressed”
Facility options with great staff incredibly helpful overall a great experience would recommend it to anyone that need to be near Central Station
Reviewed August 21, 2018
Hi Simon Thank you for your review. I am most delighted you had a great stay with us, enjoying our facilities and services. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded August 21, 2018
Mercure Sydney Hotel
8.0
Excellent
LEE from Malaysia
Business traveler
Standard Queen Room
Stayed 2 nights in August 2018
Good location.”
Trains Station and bus station are just next to the hotel within 1 minute by walking. MCD, KFC, Subway, 7-11, Chemist Warehouse, café & coffee shops are all opposite the hotel, while the China Town is around 10-15 minutes away from the hotel by walking. The breakfast is so-so, everyday the same and not much choices .
Reviewed August 16, 2018
Hi Lee Thank you for your review. I am pleased to note your overall stay was most satisfactory, and you particularly enjoyed the hotel's ideal location. I have also taken on board your comments regarding the breakfast in which we will review accordingly. We hope to have the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded August 16, 2018
Mercure Sydney Hotel
7.2
Very good
Tin from Singapore
Business traveler
Standard 2 Double Beds
Stayed 3 nights in February 2018
Recommend”
Good location and staff with clean and beautiful scenery.
Reviewed August 09, 2018
Hi Tin Thank you for your review. I am most pleased your overall stay was most satisfactory, and you enjoyed our facilities and services. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded August 13, 2018
Mercure Sydney Hotel
8.4
Excellent
Adam from Malaysia
Couple
Standard Queen Room
Stayed 1 night in July 2018
Very nice hotel”
It is a very nice hotel that is located beside central station. It is really easy to commute using bus, train and light rail. Would really recommend travellers to take a look at the hotel for their stay.
Reviewed July 30, 2018
Hi Adam, Thank you for rating your stay at Mercure Sydney. We are pleased that you enjoyed your stay with us and found our location to be convenient whilst visiting Sydney. We look forward to welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded July 31, 2018
Mercure Sydney Hotel
5.6
Thaddeus from Malaysia
Couple
Standard Queen Room
Stayed 2 nights in July 2018
Above average”
Room looks old and the shower is attached with bathtub which is inconvenient if just want to use the shower head.
Reviewed July 13, 2018
Hi Thaddeus, Thank you for rating your stay at Mercure Sydney. We are glad that you enjoyed your overall stay with us. We are continually enhancing our hotel to ensure our guests have a comfortable stay. We do hope to have the opportunity to welcome you back to exceed your expectations on your next visit. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded July 30, 2018
Mercure Sydney Hotel
7.2
Very good
Hock from Singapore
Business traveler
Superior Queen Room
Stayed 6 nights in July 2018
Good and clean”
near to university walking distance to china town.
Reviewed July 12, 2018
Hi Hock, Thank you for rating your stay at Mercure Sydney. We are pleased that you enjoyed your overall stay with us and found our location to be convenient whilst exploring Sydney. We look forward to welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded July 30, 2018
Mercure Sydney Hotel
4.0
Chi from United States
Solo traveler
Standard Queen Room
Stayed 3 nights in January 2018
Double charged me”
I already prepaid with Agoda. They charged me again on the credit card I used for security deposit. Total waste of my time to initiate a dispute with my credit card company and provide evidence from Agoda. Please do yourself a favor and double check your credit card statement. They may double charge you!
Reviewed May 18, 2018
Dear Chi Thank you for your feedback. To clarify, the double charge you mentioned is not actually a charge, but a pre-authorisation security deposit holding. This is immediately refunded upon checked out, however it does take time for the financial institution to process this back into your account, being an overseas transaction. I regret the inconvenience this caused, and do reiterate that we do not double charge. Please do not hesitate to contact the hotel should you require any further information. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded May 18, 2018
Mercure Sydney Hotel
8.4
Excellent
Ratna from Indonesia
Business traveler
Standard Queen Room
Stayed 7 nights in April 2018
A Recommended Hotel”
The hotel is clean, helpful staff and good facilities. It is a close distance to the University of Technology Sydney and dining places.
Reviewed April 30, 2018
Hi Ratna Thank you for your review. I am pleased you enjoyed your overall stay with us. I appreciate your feedback and look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded May 01, 2018
Mercure Sydney Hotel
8.0
Excellent
mohammad from Saudi Arabia
Solo traveler
Standard 2 Double Beds
Stayed 5 nights in March 2018
Good place for good service ”
All good things will go back in Action this time of my bookings for stay hotel
Reviewed March 25, 2018
Hi Mohammad Thank you for your review. I am most pleased you enjoyed your stay with us. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded March 26, 2018
Mercure Sydney Hotel
5.2
Srikala from Australia
Business traveler
Standard Queen Room
Stayed 3 nights in February 2018
Above average”
The cleanliness was disappointing. I ordered room service. I called the room service to clear the dishes after eating. I was instructed to put the tray outside my room. Despite repeated reminders it was 36 hours before the tray was removed from the corridor.
Reviewed February 27, 2018
Dear Srikala Thank you for your review. I am sorry to read your overall experience was not up to your expectations. Please rest assure this is certainly not the usual high standards to which we aim to achieve, and I have followed up with our Room Service Manager to ensure the issues you raised are addressed accordingly with the team. My sincere apologies for the lapse in our standards on this occasion. I appreciate your feedback and hope to have the opportunity to better serve you in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded February 28, 2018
Mercure Sydney Hotel
4.4
KAAN from Malaysia
Solo traveler
Standard Queen Room
Stayed 5 nights in February 2018
Basic Hotel nearby Central Station ”
Not bad, close to central station. The room is very basic, bathroom kits are like in 2 stars hotel. The smallest gym and slowest wifi. Breakfast hall is not large enough when many guests inside.
Reviewed February 13, 2018
Dear Kaan Thank you for your review. I am sorry to note your overall experience did not meet up to your expectations. I have taken on board your constructive comments in which we will review accordingly. I appreciate your feedback and hope to have the opportunity to better serve you in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded February 14, 2018
Mercure Sydney Hotel
5.2
ben from Australia
Business traveler
Standard Queen Room
Stayed 2 nights in February 2018
Too expensive for what you actually get.”
Very expensive for a basic room. And don’t get trapped by the car parking. Park elsewhere otherwise they will sting you.
Reviewed February 12, 2018
Hi Ben Thank you for your review. I am sorry to note your overall experience did not meet up to your expectations. I do advise that pricing is depended on market demand and is competitive in the area. I appreciate your feedback and hope to have the opportunity to better serve you in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded February 13, 2018
Mercure Sydney Hotel
9.2
Exceptional
Shaneel from India
Family with teens
Superior Queen Room
Stayed 4 nights in November 2017
Location Great; Process Not so Great :)”
Great Location but deposit refund not received
Reviewed January 24, 2018
Hi Shaneel Thank you for your review. I am pleased your overall stay was most enjoyable. I have also followed up with our Front Office Team to ensure your security deposit is processed immediately. I appreciate your feedback and hope to have the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded January 31, 2018
Mercure Sydney Hotel
9.6
Exceptional
Geoff from Australia
Solo traveler
Standard Queen Room
Stayed 2 nights in December 2017
Exceptional”
Great , staff awesome and attentive to all me needs. Thanks
Reviewed January 09, 2018
Hi Geoff Thank you for your review. I am delighted you had a great stay with us, highlighting the excellent service provided by our staff. We look forward to welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded January 31, 2018
Mercure Sydney Hotel
6.4
Good
Harshil from India
Couple
Standard Queen Room
Stayed 3 nights in December 2017
great location in central sydney but nothing else”
the rooms were small but the queen bed is the smallest I've seen in my life. the staff gave a different room on check-in and when asked to give me the room for which i had paid, they said they were out of the rooms. On asking for a upgrade, i was asked to pay more- which i clearly refused. ultimately got the room which i had booked(which means i was lied to initially). not worth the amount i've paid.
Reviewed December 21, 2017
Dear Harshil Thank you for your review. I am sorry to note your overall experience was not up to your expectations. Please rest assured that I have followed up with our Front Office Team regarding the issue you raised with room allocation to ensure this is addressed accordingly and prevent future occurrence. My apologies for the inconvenience caused on this occasion. I appreciate your feedback and hope to have the opportunity to better serve you in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded December 22, 2017
Mercure Sydney Hotel
8.8
Excellent
Quang from Australia
Family with teens
Standard 2 Double Beds
Stayed 3 nights in December 2017
Good location, nice staffs”
Strongly recommend this hotel to everyone because of its perfect location. Staffs there are so nice and friendly. The only problem was our aircon was not cool enough. Overall, i will come back in the near future
Reviewed December 16, 2017
Hi Quang Thank you for your review. I am delighted you had a great stay with us, enjoying the hotel's ideal location and the friendly service provided by our staff. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded December 18, 2017
Mercure Sydney Hotel
6.8
Good
cher from Singapore
Business traveler
Superior Queen Room
Stayed 5 nights in November 2017
Great location, too expansive!”
This hotel, like many other hospitality establishments in Sydney catering to tourists, charges 4-5 star rates for products & services certainly not at this level.
Reviewed December 04, 2017
Dear Cher Thank you for your review. I note your overall stay was satisfactory, particularly enjoying the hotel's convenient location. I have also taken on board your comments in which we will review accordingly. We hope to have the opportunity to better serve you in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded December 04, 2017
Mercure Sydney Hotel
9.6
Exceptional
Andrew from Singapore
Business traveler
Standard 2 Double Beds
Stayed 3 nights in November 2017
Spacious, Good Service, Great breakfast choices”
I was greeted with a smile upon checking in to the hotel. Room is clean and spacious. Hotel has gym, swimming pool and sauna facility. Location is extremely near Central station. Breakfast was wonderful with lots of varieties. The only downside I would say is the wifi. It tends to be very slow at night. Overall, I would recommend the hotel to others.
Reviewed December 03, 2017
Hi Andrew, Thank you for your review. I am pleased to note you had a great stay with us, enjoying our facilities and services. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded December 04, 2017
Mercure Sydney Hotel
5.6
Virita from Indonesia
Business traveler
Superior Queen Room
Stayed 2 nights in November 2017
Above average”
Stayed during peak season so the price is very expensive compare to facilities & services
Reviewed November 18, 2017
Dear Virita Thank you for your review. I have noted your comments and advise that we do have specials throughout the year which you can find on our website. I appreciate your feedback and hope to have the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Responded November 22, 2017
Mercure Sydney Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss