Mercure Sydney International Airport Hotel
Mercure Sydney International Airport Hotel
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"Friendly staff, good location for flying out early."

Jonas

20 April 2018

Standard Queen Room - View Mercure Sydney International Airport Hotel
Standard Queen Room - View
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Lobby Mercure Sydney International Airport Hotel
Lobby
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Interior view Mercure Sydney International Airport Hotel
Interior view
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Interior view Mercure Sydney International Airport Hotel
Interior view
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Excellent
Location
8.4
See all 40 photos Mercure Sydney International Airport Hotel
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Mercure Sydney International Airport Hotel

Excellent location
See what's nearby
Very good
From 420 reviewsSee what guests said
7.7
Recommended by 81% of guests
Value for money7.2
Distance to city center13.0 km
Location rating8.4
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport1.9 km
Has restaurantYes
  • 640 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
Superior King Room
Superior King Room
...
  • 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Superior Queen Room
Superior Queen Room
...
  • 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
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Superior Room 2 Double Beds
Superior Room 2 Double Beds
...
  • 32 m²/344 ft²
  • Non-smoking
  • 2 double beds
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Standard Queen Room
Standard Queen Room
...
  • 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
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Standard Twin Room
Standard Twin Room
...
  • 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Family Room
Family Room
...
  • 45 m²/484 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Standard King Room
Standard King Room
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Standard Room
Standard Room
...
  • Non-smoking
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Double Standard
Double Standard
...
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    Standard Room
    Standard Room
    ...
    • Bathtub
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    More about Mercure Sydney International Airport Hotel

    More about Mercure Sydney International Airport Hotel

    "Great hotel, great staff, even better location, wifi was goo..."

    Reviewed 17 November 2016

    Steven from Australia

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    Business traveler

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Australian cuisine
    Australian cuisine
    Terrace Bar, Bistro & Cafe
    650 m Australian, Cafe, Contemporary
    Qantas International First Lounge
    1.1 km Australian, Gluten Free, International
    Australian Youth Hotel
    3.8 km Australian, Bar, Gluten Free
    Asian cuisine
    Asian cuisine
    Sushi Train
    2.9 km Asian, Japanese, Sushi
    SSAM Korean BBQ
    4.1 km Asian, Barbecue, Korean
    Japone Sushi
    4.3 km Asian, Fusion, Japanese
    Cafe
    Cafe
    Gelato Blue
    2.9 km Cafe, Vegan
    Interview Cafe
    6.0 km Cafe
    Urban Piccolo
    6.5 km Cafe

    What they offer

    "Staff were great."

    Ian from Australia

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    Solo traveler
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (420)Booking.com Reviews (1120)
    7.7
    Cleanliness8.1
    Facilities7.5
    Location8.4
    Room comfort and quality7.9
    Service7.7
    Value for money7.2
    Provided by verified guests of Agoda
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    Room type
    Standard Queen Room
    Standard Twin Room
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    Showing 390 verified guest comments
    12345
    9.2
    Exceptional
    George from Australia
    Couple
    Superior Queen Room
    Stayed 1 night in May 2018
    Great Hotel close to Airport”
    Easy access to airport great rooms Good staff
    Reviewed July 19, 2018
    8.4
    Excellent
    Mrs from Australia
    Couple
    Standard King Room
    Stayed 1 night in June 2018
    Excellent”
    We were warmly welcomed at 10pm and given a free drink at the bar. Just what we needed after flying all day over two countries. The staff were exceptional in hospitality and we were very comfortable in our king size room! We’ll be back.
    Reviewed June 30, 2018
    9.6
    Exceptional
    George from Australia
    Couple
    Superior Queen Room
    Stayed 1 night in June 2018
    Exceptional”
    Great location for travelers right on the doorstep of the International terminal secure car parking Good Wi Fi, Friendly staff, Airport shuttle alternatively only 12 dollars in a taxi.
    Reviewed June 03, 2018
    Dear George, Thank you for providing the feedback. As per the rating provided by you, we are pleased to know that you had a comfortable and a relaxing stay. Thank you choosing to stay with us and look forward to welcoming you back in the near future. Kind regards, Lorraine Mercuri General Manager
    Responded June 29, 2018
    Mercure Sydney International Airport Hotel
    10.0
    Exceptional
    james from Australia
    Couple
    Superior Queen Room
    Stayed 1 night in February 2018
    A great overnight hotel option ”
    This hotel provided comfy big, quiets rooms with good facilities. Room service and airport shuttle (additional $) a bonus.
    Reviewed May 30, 2018
    Dear Guest, Thank you for providing the feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for taking the time to provide this valuable feedback and for bringing the above to our attention. We look forward to welcoming you again to the hotel each time you travel from Sydney Airport. Kind Regards, Lorraine Mercuri General Manager
    Responded June 01, 2018
    Mercure Sydney International Airport Hotel
    8.0
    Excellent
    Jonas from Sweden
    Business traveler
    Standard Queen Room
    Stayed 1 night in April 2018
    Mercure Sydney airport”
    Friendly staff, good location for flying out early. I will come back
    Reviewed April 20, 2018
    2.4
    vedasto from Philippines
    Business traveler
    Standard King Room
    Stayed 1 night in November 2017
    horrible experience. they charge me even i dont use my booking”
    have late flight from sydney to manila. so i booked 1 night. after an hour i called agoda tk cancelled my booking.. but instead of assisting me, they just keep sending nonsense emails to me.. horibble.
    Reviewed November 12, 2017
    Dear Vedasto, Thank you for your feedback. We are sorry you felt that the resolution provided to you upon cancelling your reservation is unsatisfactory. You have selected a prepaid booking which has restricted condition. The reservation normally can't be modified, cancelled or refunded. However as goodwill considering your circumstances, our team member have offered to hold credit for your booking for 3 months. I will be in contact you on your private email to check your future stay with us or alternative arrangement. Once again, thank you for your feedback and we are sorry for the inconvenience caused. Kind Regards, Valentine Wipranata Reservation Supervisor
    Responded November 22, 2017
    Mercure Sydney International Airport Hotel
    6.8
    Good
    Marjorie from Philippines
    Couple
    Standard King Room
    Stayed 1 night in October 2017
    Good”
    Hotel interiors of lobby and hallways renovated. But rooms looked run down. Up for renovation soon.
    Reviewed November 08, 2017
    6.8
    Good
    Ka from Hong Kong
    Family with teens
    Standard Twin Room
    Stayed 1 night in August 2017
    Very old hotel”
    The hotel was very near to the international airport, but the room was very old and dirty. Too bad.
    Reviewed August 21, 2017
    Dear Ho, Many thanks for providing us the feedback. We are sad to hear that your stay with us was less than satisfactory. We are investigating the issue with our Housekeeping Manager to ensure necessary action. We would also like to inform you that our standard rooms are due for refurbishment and will receive a complete renovation in the coming six months On a brighter side, we are pleased to know that you found the location of the hotel very convenient and accessible. We apologise for the inconvenience caused during your stay and we hope to welcome you back in the near future. Kind regards, Lorraine Mercuri General Manager
    Responded August 25, 2017
    Mercure Sydney International Airport Hotel
    9.2
    Exceptional
    Geoffrey from Australia
    Couple
    Standard Queen Room
    Stayed 1 night in November 2016
    Travelling”
    We stayed here as part of our overseas journey and found it comfortable and quiet. Very clean and tidy with all the necessary facilities.
    Reviewed August 17, 2017
    Dear Geoffrey, Thank you for providing us the valuable fedback. We are pleased to know that you had a comfortable and an uninterrupted stay. Thank you for choosing to stay with us and we look forward to welcoming you back in the near future. Kind regards, Lorraine Mercuri General Manager
    Responded August 25, 2017
    Mercure Sydney International Airport Hotel
    7.6
    Very good
    Leonard from Australia
    Couple
    Standard King Room
    Stayed 1 night in July 2017
    Close to airport”
    Close to airport. Nice rooms. Quiet
    Reviewed July 22, 2017
    9.2
    Exceptional
    William from Australia
    Couple
    Superior Queen Room
    Stayed 1 night in October 2016
    Exceptional”
    We like the restaurant and stay here when using the airport.
    Reviewed May 19, 2017
    8.8
    Excellent
    David from Canada
    Couple
    Superior Queen Room
    Stayed 3 nights in December 2016
    Lovely Hotel by the Airport”
    We stayed at this hotel to celebrate the new year by the Sydney harbour. Although the hotel is by the airport, it was pretty easy to get to the train station to get to downtown Sydney! The hotel was also close to a liquor store and supermarket. We would recommend staying at this hotel!
    Reviewed January 27, 2017
    8.8
    Excellent
    Denis from Australia
    Family with teens
    Family Room
    Stayed 1 night in January 2017
    This is a very good location for the Sydney Airports”
    This is a very good location for the Sydney Airports
    Reviewed January 19, 2017
    9.2
    Exceptional
    Patricia from Australia
    Solo traveler
    Standard Queen Room
    Stayed 1 night in January 2016
    Good stopover”
    I had a stopover from Adelaide on my way to China. This is a good hotel for this sort of stopover - shuttle bus is convenient
    Reviewed December 27, 2016
    6.4
    Good
    Ian from Australia
    Solo traveler
    Superior Queen Room
    Stayed 3 nights in December 2016
    Good Hotel - Nothing Around ”
    I had need to stay at this hotel for a few days. This is a renovated hotel (formally the Hilton) and whilst it's great for an overnight stint, it's isolated for spending any time there. The hotel could use a better reception area, as its often full of airline staff for overnight stays, so reception was often packed with people. Food was great. Rooms were ok, but plain and without a place to sit my luggage. Overall I found it very costly and not much to see during spare time. Staff were great.
    Reviewed December 15, 2016
    9.6
    Exceptional
    Steven from Australia
    Business traveler
    Superior King Room
    Stayed 1 night in December 2015
    Great hotel”
    Great hotel, great staff, even better location, wifi was good
    Reviewed November 17, 2016
    10.0
    Exceptional
    Faizal from Malaysia
    Business traveler
    Superior Room 2 Double Beds
    Stayed 1 night in September 2016
    Very Near to Airport”
    Very near to airport. I feel very convenient. The room is clean & fresh.
    Reviewed October 07, 2016
    10.0
    Exceptional
    Engr from Philippines
    Couple
    Standard Queen Room
    Stayed 2 nights in September 2016
    You're at home with Mercure Sydney Int'l Airport Hotel”
    The are all professionals
    Reviewed September 29, 2016
    10.0
    Exceptional
    shirley from Singapore
    Business traveler
    Standard Queen Room
    Stayed 1 night in April 2016
    service”
    service was good
    Reviewed September 28, 2016
    10.0
    Exceptional
    shirley from Singapore
    Business traveler
    Standard Queen Room
    Stayed 1 night in April 2016
    service”
    service was good
    Reviewed September 28, 2016
    12345
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