Monument One Apartments
Monument One Apartments
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Studio - Guestroom Monument One Apartments
Studio - Guestroom
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Bathroom Monument One Apartments
Bathroom
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Bathroom Monument One Apartments
Bathroom
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Loft - Guestroom Monument One Apartments
Loft - Guestroom
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Exceptional
Location
9.1
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Monument One Apartments

Exceptional location
- Inside city center
Very good
From 22 reviewsSee what guests said
7.6
/
10
Excellent room comfort and quality
8.7
Value for money7.6
Distance to city center3.2 km
Location rating9.1
Nearest airportLondon City Airport (LCY)
Distance to airport9.2 km
  • 260 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Check-in/out [express]

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 12 hours ago
Studio
Studio
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Loft
Loft
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
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More about Monument One Apartments

More about Monument One Apartments

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Balls Brothers - Mark Lane
100 m British
Tower Hill Diner
200 m British
Coopers
210 m British, Cafe, Diner
European cuisine
European cuisine
The Garden Brasserie Restaurant
280 m European, French
Luc's Brasserie
410 m European, French
Dion City
410 m European, French
Asian cuisine
Asian cuisine
Sripur
40 m Asian, Indian
Chatime
200 m Asian, Cafe, Taiwanese
Rajasthan Restaurant
240 m Asian, Indian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (22)Booking.com Reviews (189)
7.6
/
10
Very good
Cleanliness8.3
Facilities7.4
Location9.1
Room comfort and quality8.7
Service6.1
Value for money7.6
Provided by verified guests of Agoda
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Showing 16 verified guest comments
6.8
Good
Malcolm from United States
Group
Loft
Stayed 5 nights in June 2018
Unresolved problems with staff spoiled trip”
I booked a 4 night stay at Monument One about 2 months prior. After flying in from the USA I got an email the day before I was due to check in saying a "maintenance issue" had caused the room i had booked to become unavailable and I was being moved to a completely different property in whitechapel (where i did not want to be). I understand that things happen and staff told me I could stay at the new place for one night and then move back to Monument One for the remaining three nights. Later on the same day I was due to check in, they sent me an email with the door access code to Monument One and stating the apartment was ready, I went by there to check it out and to my surprise found a guest staying in the room I had paid for!!!. This was 5 weeks ago. After repeated phone calls to the management company "q apartments" and being told I would get phone calls back I still haven't received anything. Be wary of booking as the staff break promises and basic customer service.
Reviewed July 14, 2018
10.0
Exceptional
Isabelle from United Kingdom
Couple
Loft
Stayed 1 night in June 2018
Great place, great deal!”
We booked last minute, so got a very good price. Very clean, big kitchenette, great location. Bathroom little small for two people, bed not too large for two people, but fine for short term. Stairway a little narrow and no elevator. Devices in the bathroom would need a renewing.
Reviewed July 03, 2018
4.8
NICK from United Kingdom
Couple
Loft
Stayed 2 nights in January 2018
A lottery of customer service - I wouldnt use again”
I really wanted to like this place but with one error after another - I can not recommend it. Booked a loft room with a bath - didnt get it. Checked in late to the room - no bath, facing a busy noisy road, it was a studio (all one large room) and then found big shards of broken glass on the kitchen side. Later also found a cut on my foot from a tiny glass fragment left on the kitchen floor. Called to complain - nice guy, but totally unable to help me. There is no main support team available on the weekend! Was offered a cleaner the next day told them not to worry as I had cleared it up - cleaner turned up 3 hours later unexpectedly. Ruched by cleaner to check out before check out time. Complained 3 times by phone and email - never responded - terrible terrible customer service. Wouldnt touch them again.
Reviewed February 21, 2018
10.0
Exceptional
Hannahlise from United Kingdom
Business traveler
Loft
Stayed 1 night in February 2018
Lovely staff, lovely place”
Everything was perfect, great location and great staff. Perhaps just ensure that the bed is actually fixed to wall as the one I stayed in had wheels on and moved VERY easily on the wooden floor. Apart from that, excellent stay.
Reviewed February 19, 2018
4.8
Jim from United Kingdom
Couple
Loft
Stayed 2 nights in January 2018
Acceptable”
Nice spot but with the blinds broken it was impossible to shut out the street lights. It would seem thet had been broken for some time. The safe was locked shut and so unavailable. And then the NOISE....even with ear plugs the noise could not be shut out.
Reviewed February 05, 2018
6.0
Astrid from Germany
Group
Studio
Stayed 1 night in December 2017
Expected a hotel, got a room with one bed and one blanket, no lift”
The website I booked the place with suggested it as a hotel. We therefore were disappointed to find no reception, no place to leave our stuff after check-out, noone local to ask. The staircase is typical English, tiny and steep and there is no elevator! We were two friends, and there was only one bed with one blanket. No further blankets around. The location is splendid. The place is clean. Won‘t be staying there again.
Reviewed December 29, 2017
7.2
Very good
patrakit from Thailand
Couple
Loft
Stayed 4 nights in November 2017
Good location but better suits people with light luggages”
This place does not have an elevator, climbing up the stair to the top floor with heavy luggages almost killed me. The staffs also can be contacted by phone only since there is an unman operation, they made a mistake by sending me to an occupied room, I was stunted when I opened the supposed to be my room’s door and found a guy eating spagetti in the room! The location is great though.
Reviewed November 22, 2017
9.6
Exceptional
Taryn from United Kingdom
Couple
Studio
Stayed 2 nights in September 2017
Fantastic location! ”
This apartment was in a fantastic location, very central. Lovely and clean, everything we needed was there for us. Comfortable and well decorated. The only negative things were no lift (we had to climb 79 steps to get to our apartment) and it was a bit noisy out on the street - but I used ear plugs and slept fine!
Reviewed September 25, 2017
10.0
Exceptional
Edward from United Kingdom
Business traveler
Studio
Stayed 1 night in April 2017
Great Location”
Just what I needed - great location, excellent size, good price!
Reviewed September 11, 2017
10.0
Exceptional
duncan from United Kingdom
Business traveler
Loft
Stayed 1 night in December 2016
Good location but too noisy”
Whilst the apartment is to a good standard and in a good loxation the noise from the street was loud and constant. It was not helped my a window vent missing and clearly poor glazing. The room was that noisy I had to sleep on the bathroom floor eith the door closed.
Reviewed December 11, 2016
8.0
Excellent
Patricia from Ireland
Group
Loft
Stayed 3 nights in November 2016
.”
.
Reviewed December 01, 2016
4.4
Jessica from Ireland
Couple
Loft
Stayed 2 nights in July 2016
Don't stay here”
Don't stay here
Reviewed July 05, 2016
7.3
Very good
robina from United Kingdom
Solo traveler
Loft
Stayed 4 nights in July 2014
Central London Stay”
Location
Smaller numbered units at the top 4 floors up with no lift. It got very tiring climbing the flights of stairs after a day out in town. This is one of those apartments where no one is there to meet you, but instead they are supposed to send out an email, just before you arrive, with the security codes for the front door and room door for your arrival. No one sent me the email and I was stuck out on the street near dusk. Luckily the cleaning lady say me looking like I was lost and helped me get the codes. A day later, the security code for front door was again changed without making me aware, leaving me stuck out on the street until I by chance found a person taking out rubbish who happened to be the person responsible for changing the code earlier that day. The location is ideal, the apartments are nice.
Reviewed August 26, 2014
7.0
Very good
Beatriz from Spain
Couple
Loft
Stayed 1 night in October 2015
me ha gustado mucho, pero no hay nadie en recepcio”
la habitacion esta muy bien hubicada y muy nuevo todo
Reviewed October 09, 2015
7.0
Very good
JOSELUIS from Spain
Couple
Studio
Stayed 4 nights in March 2015
El apartamento bien, 80 escalones para subir”
No funcionaba bien caldera ni microhondas
El apartamento muy bonito solo que para subir sin acensor esta dificil subir 80 escalones imagina con maletas. La caldera para ducha pela pollos jeje y no pudimos usar el microhondas estaba roto. En si el Lugar es encantador, buena ubicacion pero lo pensaria dos veces volver al mismo lugar
Reviewed March 10, 2015
6.8
Good
Maria from Belgium
Solo traveler
Loft
Stayed 4 nights in October 2016
Ligging perfect. ”
Tip: afval vaker verwijderen uit de kamers ipv slechts 1 keer per week
Reviewed October 09, 2016
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