Nazuna Kyoto Nijo-jo
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9.3
Exceptional
/10
(260 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - Inside city center
  • Nijo Castle380 m
  • Kyoto Imperial Palace1.43 km
  • Sanjusangendo Hall3.34 km
  • Kiyomizu Temple3.51 km
  • Kinkaku Temple3.53 km
  • Eikando Zenrinji Temple3.82 km
  • Ryoanji Temple3.84 km
  • Ginkaku-ji Temple4.27 km
  • Fushimi Inari Shrine5.67 km
  • Arashiyama Mountain6.9 km
  • Free Wi-Fi

    Nazuna Kyoto Nijo-jo

    580 Kusuriya-cho,Aburanokoji,Nijo Agaru,Nakagyo-ku ,Kyoto, Kawaramachi, Kyoto, Japan, 604-0066 - See map
    "The staff were all very welcoming and helpful, and the grilled breakfast was one of the best we had on our trip to Japan."
    Danette - 21 January 2018
    Exceptional cleanliness
    9.9 rating for cleanliness
    Exceptional service
    9.9 rating for service
    Exceptional facilities on premise
    9.2 facilities on premise
    Exceptional reputation
    Recommended by 92% of guests
    • 400 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 95% of all properties in Kyoto in the last 24 hoursCompared to 6,809 Kyoto properties at Agoda for various dates
    Value for money8.8
    Location rating8.7
    Nearest airportOsaka International Airport (ITM)
    Distance to airport37.8 km

    Rooms available at Nazuna Kyoto Nijo-jo

    Deluxe Garden View
    Deluxe Garden View
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 2 semi double beds and 1 fu...
    Enter dates to see prices
    Executive Garden View
    Executive Garden View
    ...
    • Room size: 90 m²/969 ft²
    • Garden view
    • 2 semi double beds and 2 fu...
    Enter dates to see prices
    Townhouse
    Townhouse
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 2 semi double beds and 1 fu...
    Enter dates to see prices
    Garden View Suite
    Garden View Suite
    ...
    • Room size: 90 m²/969 ft²
    • Garden view
    • 2 semi double beds and 1 fu...
    Enter dates to see prices
    Deluxe Premier Garden View
    Deluxe Premier Garden View
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 2 semi double beds and 2 fu...
    Enter dates to see prices
    Open Air Spa Deluxe Japanese Style Room
    Open Air Spa Deluxe Japanese Style Room
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    • 2 semi double beds and 2 fu...
    Enter dates to see prices
    Japanese Style Room with Open-Air Bath
    Japanese Style Room with Open-Air Bath
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    • 2 semi double beds and 1 fu...
    Enter dates to see prices
    Townhouse Apartment
    Townhouse Apartment
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 2 semi double beds and 2 fu...
    Enter dates to see prices
    Suite Maisonette
    Suite Maisonette
    ...
    • Room size: 65 m²/700 ft²
    • Garden view
    • 2 semi double beds and 2 fu...
    Enter dates to see prices
    Deluxe Maisonette
    Deluxe Maisonette
    ...
    • Room size: 65 m²/700 ft²
    • Garden view
    • 2 semi double beds and 1 fu...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Nazuna Kyoto Nijo-jo?

    Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Nazuna Kyoto Nijo-jo?

    If you're looking for an easy way to get around Kyoto with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at Nazuna Kyoto Nijo-jo?

    Nazuna Kyoto Nijo-jo does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Nazuna Kyoto Nijo-jo

    • 10.0
      Exceptional
      Location

      "Location is great, opposite the Nijojo castle (must place to visit)."

      Hing K.

      |

      02 February 2017

    • 10.0
      Exceptional
      Breakfast

      "Breakfast was lovely, food cooked in front of you."

      Hing K.

      |

      02 February 2017

    • 10.0
      Exceptional
      Spaciousness

      "Room was big and spacious, loved the outdoor bath."

      Hing K.

      |

      02 February 2017

    Property ranking|Compared to 6,809 Kyoto properties
    See all rankings
    Service score
    9.9/10
    Cleanliness score
    9.9/10
    Room size
    64 sqm.
    Couples review score
    9.2/10
    Better than
    99
    %
    of Kyoto properties
    Better than
    99
    %
    of Kyoto properties
    Bigger than
    99
    %
    of Kyoto properties
    Better than
    98
    %
    of Kyoto properties
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    More about Nazuna Kyoto Nijo-jo

    More about Nazuna Kyoto Nijo-jo

    8.8
    Excellent

    "The room was massive (especially for Japan) and with top-not..."

    Danette

    |

    21 January 2018

    Description

    Show less

    Most talked about facilities

    Breakfast
    5 mentions
    Food & Dining
    1 mention

    What they offer

    10.0
    Exceptional

    "Lovely quaint hotel in Kyoto, very traditional with Japanese..."

    Alicia

    |

    26 February 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Kyo Japanese Restaurant Kamome
    90 m Japanese
    Kyoryori Horikawa
    150 m Japanese
    Unkai
    230 m Japanese
    Asian cuisine
    Asian cuisine
    Menya Shichifukujin, Horikawaoike
    390 m Asian, Chinese, Japanese
    Ramentei Chiezo
    430 m Asian
    Honke Tagoto Fuchomae
    550 m Asian
    Cafe
    Cafe
    Cafe Hello Good-bye
    160 m Cafe
    Shiori Shiori Cafe
    190 m Cafe, Healthy, Vegetarian
    Bau
    440 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Nazuna Kyoto Nijo-jo from real guests

    Overall rating
    9.3
    Exceptional
    From 260 reviews
    Provided by verified guests of
    Agoda Reviews (75)Booking.com Reviews (185)
    Rating via Agoda9.3
    /
    10
    Exceptional
    Cleanliness9.9
    Facilities9.2
    Location8.7
    Service9.9
    Value for money8.8
    High score for Kyoto
    Rating
    9+ Exceptional (27)
    8-9 Excellent (6)
    7-8 Very Good (4)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (7)
    Jun - Aug (6)
    Sep - Nov (9)
    Dec - Feb (17)
    All guests (75)
    All room types
    All languages
    Showing 39 verified guest comments
    12
    8.0
    Excellent
    AINI
    Family with teens
    Open Air Spa Deluxe Japanese Style Room
    Stayed 2 nights in December 2019

    Wonderful Experience staying at ryokan”

    We booked the family room for four adults. The room was spacious with a private onsen. The place is rather obscure and quite a distance from the train station. It is a very quiet neighbourhood. The staff was amazing. All of them speak English so well. We were treated to a tea ceremony upon arrival. The breakfast was an experience. We truly enjoyed our stay.

    Reviewed January 23, 2020
    9.6
    Exceptional
    Vivian from Canada
    Couple
    Garden View Suite
    Stayed 1 night in December 2019

    Exceptional”

    Nazuna Kyoto Nijo-jo exceeded expectations. We booked one night in this hotel as it was recommended by a friend and we wanted to experience ryokan style living in Kyoto. The staff were incredible. They all spoke excellent English and were extremely polite and friendly. They were there for our every need and did everything to make sure we were comfortable. They took care of moving all of our luggage at check in as well as check out, which was so helpful. The room was very large for two people, with a bedroom and two other large rooms for living/dining. The bathroom was spacious and had a large private outdoor bath. The hotel has a beautiful Japanese style garden in the center, great for taking photos as well as relaxing. I would recommend getting the breakfast, it was absolutely delicious- tableside freshly grilled vegetables and wagyu beef. It was worth the splurge as we enjoyed a fully relaxing time, and we'd definitely be back again!

    Reviewed December 27, 2019
    10.0
    Exceptional
    Lucille from United States
    Family with teens
    Garden View Suite
    Stayed 1 night in November 2019

    Truly a wonderful and authentic experience, the staff were great and amazing.”

    It was one of our best highlights in Japan! I will definitely be back. Thank you Nazuna staff for an unbelievably experience. Aloha, Austin Family

    Reviewed December 03, 2019
    9.2
    Exceptional
    Anne from United States
    Couple
    Deluxe Garden View
    Stayed 1 night in November 2019

    Fabulous staff!”

    We loved our stay thanks in large part to the wonderful staff — thank you Sachi! We also loved the tea ceremony!

    Reviewed November 20, 2019
    10.0
    Exceptional
    Claire from United Kingdom
    Family with teens
    Garden View Suite
    Stayed 1 night in August 2019

    Beautiful place and food and staff ”

    A true Japanes experience. Arrived to find immaculate Ryocon with lots of space and wooden bath. Great hospitality. Helpful. Lovely tea ceremony and matcha tea. Futon beds on floor and sliding doors and all you would hope for. We had the largest which is upstairs and I thought it would be ground floor. We had a balcony. An Amazing breakfast which was a Wow and we all loved the whole experience. Kids are 20&22. Helped us with everything. Shoes off as you arrive and given slippers. We went out for supper. Yes this was good and we had done a lot of looking before hand on the internet.

    Reviewed August 15, 2019
    10.0
    Exceptional
    Diane from United States
    Couple
    Deluxe Garden View
    Stayed 2 nights in July 2019

    Truly Wonderful Stay”

    We loved everything about this place. We stayed in the Matcha Room and enjoyed the amenities. Our private garden and bath were so relaxing and I can't say enough about the staff. The staff goes out of their way to make you comfortable and see to every need. Sachiko Nakagawa, the assistant manger, Yuske, and Rina deserve mention for going out of there way to make us comfortable. We checked out in the morning and stored our luggage while we went sight seeing. We had arranged for an early evening transfer to the airport in Osaka. We finished a head of schedule and because it was a Sunday late afternoon no where close by was open. The staff welcomed us back, were happy to have us sit in the breakfast room and then served us refreshments. They truly went above and beyond our expectation. We will stay here again when we make it back to Kyoto!

    Reviewed August 08, 2019
    9.6
    Exceptional
    dzariifah from Brunei Darussalam
    Couple
    Japanese Style Room with Open-Air Bath
    Stayed 1 night in June 2019

    Exceptional”

    They can show you a short tea ceremony and theres a bike outside the ryokan if you feel adventurous

    Reviewed June 12, 2019
    7.2
    Very good
    Yuen from Canada
    Couple
    Japanese Style Room with Open-Air Bath
    Stayed 2 nights in October 2018

    Very good”

    Not worth it

    Reviewed May 25, 2019
    10.0
    Exceptional
    my from Australia
    Couple
    Japanese Style Room with Open-Air Bath
    Stayed 2 nights in April 2019

    Great place to stay. Staff was extremely helpful.”

    Cute Japanese hospitality. There are only 5 rooms so the staff really look after you. Breakfast was amazing they catered for hubby who opted for western breakfast but I enjoyed the amazing Japanese breakfast. We also opted for the room with outdoor tub. Yoku our breakfast server was extremely nice !! Love this place

    Reviewed April 27, 2019
    9.2
    Exceptional
    Kerry
    Family with teens
    Townhouse
    Stayed 2 nights in March 2019

    Highlight of our vacation!”

    Perfection! From the welcome tea ceremony, to the incredible Japanese breakfast, out stay was better than I could have ever expected. The restaurant recommendations were top notch, as well. We felt pampered and well taken care of. Japanese hospitality at its finest and well worth the extra money. Do NOT pass up the Japanese breakfast; you’ll be full until dinner! An extra shout out to Yuko for her great hospitality, morning conversations, and her thoughtfulness. We will absolutely be back!

    Reviewed March 16, 2019
    10.0
    Exceptional
    Sittan from Thailand
    Couple
    Deluxe Garden View
    Stayed 1 night in December 2018

    Very impressive !!!”

    When I went for the first time I received warm welcome form staff his name is Kanosan my girlfriend lost the purse we are so nervous because inside have passport this the he helped us drive to find the purse and we went to stati

    Reviewed December 17, 2018
    9.6
    Exceptional
    Lana from United States
    Couple
    Deluxe Garden View
    Stayed 1 night in June 2018

    Love this place! ”

    My husband and I had the best time at this ryokan. From the room to the food to the service, top notch. I wish I could've stayed longer. Highly recommend.

    Reviewed June 21, 2018
    9.6
    Exceptional
    Nicolas from Canada
    Couple
    Townhouse
    Stayed 3 nights in April 2018

    Exceptional”

    Amazing Ryokan with an even more amazing staff. The kaiseki breakfast was a great experience and gave us the opportunity to learn more about Japanese cuisine.

    Reviewed April 12, 2018
    10.0
    Exceptional
    Alicia from United States
    Couple
    Deluxe Garden View
    Stayed 3 nights in February 2018

    Very traditional ”

    Lovely quaint hotel in Kyoto, very traditional with Japanese breakfast. Very bug room with garden, walking to some restaurants but not great location.

    Reviewed February 26, 2018
    8.8
    Excellent
    Danette from France
    Couple
    Japanese Style Room with Open-Air Bath
    Stayed 1 night in January 2018

    Fantastic”

    The room was massive (especially for Japan) and with top-notch amenities and facilities. It would have been nicer for us, as a couple, to have 1 double or queen bed instead of 2 separate, but that was all that was available here. We enjoyed the brief tea ceremony on arrival and the tea theme in general. We stayed in the Genmaicha room and loved our outdoor tub as well as the indoor rain shower. The staff were all very welcoming and helpful, and the grilled breakfast was one of the best we had on our trip to Japan. Quite expensive but worth it for a special treat.

    Reviewed January 21, 2018
    8.8
    Excellent
    Rendy from Indonesia
    Couple
    Deluxe Garden View
    Stayed 1 night in February 2017

    Very Friendly and Helpfull Staff”

    I would recommend this hotel for anyone who want to refresh in Kyoto and get a feel of zen style room hotel. The staff very friendly and helpfull. It just a little bit expensive, but the service given is very good.

    Reviewed February 25, 2017

    Dear Rendy Thank you so much for your valuable comment. We are now very happy to hear that you could feel ease with our hotel. And as you mentioned, the price is surely not affordable to stay our hotel, so we think we must strive to improve our hotel constantly so that every guest can think it is worth price. Anyway,thank you for staying with us, and we sincerely hope that we will have you as our guests again sometime. Best Regards Masaki Sugimoto

    Responded April 03, 2017
    Nazuna Kyoto Nijo-jo
    10.0
    Exceptional
    Hing from Australia
    Couple
    Deluxe Garden View
    Stayed 3 nights in January 2017

    Wonderful experience ”

    Absolutely loved this place. What an experience of Japanese culture and way of living. From the moment we arrived, we felt like VIPs. Room was big and spacious, loved the outdoor bath. Perfect for winter. Garden was beautiful, very relaxing environment. Staff were great, spoke good English. Very friendly. Free laundry. We had free dessert delivered to us every night. Room was kept tidy everyday. Location is great, opposite the Nijojo castle (must place to visit). About 10min walk to train station. Breakfast was lovely, food cooked in front of you. Not many guests around, so it was always peaceful. Great little restaurants close by for dinner. Loved the facial and body products. Overall loved it and definitely go back again.

    Reviewed February 02, 2017

    Dear Hing Thank you so much for taking your time writing valuable comment on our hotel. And sorry for the late reply. Since every our room has its own feature, we must show and tell about their room to guests properly every time they check in . We think we want our guests to feel not only comfortable, but Japanese atmosphere, tradition by staying here. So, we are now very happy to hear that you could enjoy with our hotel totally. If you have next opportunity to come to kyoto, we sincerely hope to have you as our guests again with more gratitude and services. Best Regards Masaki Sugimoto

    Responded April 03, 2017
    Nazuna Kyoto Nijo-jo
    9.6
    Exceptional
    Irene from Australia
    Couple
    Townhouse
    Stayed 1 night in January 2017

    Very relaxing stay, wonderful ambience”

    We thoroughly enjoyed our brief stay at Nazuna. It was very relaxing, with a wonderful outdoor bath topping off the excellent facilities. On arrival there is a casual tea ceremony - a full ceremony is available if you wish. Breakfast was served in the dining area and was a real treat, with much of the food prepared over a charcoal grill. The English speaking staff were very friendly and professional, assisting with dinner recommendations and reservations, booking taxis and providing welcome cups of tea. Our stay in the machiya house provided an insight into life in old Kyoto. Would love to stay there again.

    Reviewed January 25, 2017

    Dear Irene First of all, terribly sorry for the late reply. And Thank you so much for your valuable comment. Because our hotel focus on Japanese tea, we consider we would like our guests to feel Japanese tradition and atmosphere through staying with us. And as you mentioned, our breakfast is one of services that we are proud of. So, every time our guests for only room come here, we always recommend them to add it. Now, we are very happy to hear that you seemed to be satisfied with our hotel. And if you have next chance to come to Kyoto, we sincerely hope to have you as our guests again. Best Regards Masaki Sugimoto

    Responded April 03, 2017
    Nazuna Kyoto Nijo-jo
    9.2
    Exceptional
    Qiming from United States
    Couple
    Deluxe Garden View
    Stayed 2 nights in December 2016

    Spectacular Experience ”

    My fiancé and I love staying in this hotel. We both love travel around the world and we agreed this is the best hotel we had seen. The service is awesome. The facilities is perfect. We will definitely come back to this hotel again.

    Reviewed December 29, 2016
    10.0
    Exceptional
    Jerome from United States
    Couple
    Garden View Suite
    Stayed 1 night in November 2016

    Exceptional romantic nostalgic Ryokan in the center of Kyoto!”

    It was simply perfect!

    Reviewed November 30, 2016
    12
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    Nazuna Kyoto Nijo-jo
    |Exceptional 9.3
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Nijo Castle
    • Nijojomae Subway Station is within 0.42 km