Niramaya Villas and Spa
Niramaya Villas and Spa
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"Great and relaxing resort"

Jordan

01 January 2018

 Niramaya Villas and Spa
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Interior view Niramaya Villas and Spa
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Interior view Niramaya Villas and Spa
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Excellent
Location
8.3
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Excellent
From 25 reviewsSee what guests said
8.2
Value for money7.9
Distance to city center4 km
Location rating8.3
Nearest airportCairns International Airport (CNS)
Distance to airport49.9 km
Has restaurantYes
  • Airport transfer

  • 580 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Five Bedroom Deluxe Villa
Five Bedroom Deluxe Villa
...
  • 350 m²/3767 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Three-Bedroom Villa
Deluxe Three-Bedroom Villa
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  • 150 m²/1615 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Four-Bedroom Villa
Deluxe Four-Bedroom Villa
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  • 300 m²/3229 ft²
  • Shower and bathtub
  • 1 super king bed
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2 Bedroom Villa
2 Bedroom Villa
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  • Garden view
  • 250 m²/2691 ft²
  • 1 king bed and 1 super king...
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4 Bedroom Villa
4 Bedroom Villa
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  • Garden view
  • 500 m²/5382 ft²
  • 1 super king bed
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3-Bedroom Villa
3-Bedroom Villa
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  • Garden view
  • 250 m²/2691 ft²
  • 2 single beds and 1 king be...
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1 Bedroom Villa
1 Bedroom Villa
...
  • Garden view
  • 250 m²/2691 ft²
  • 1 super king bed
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Villa Luxury
Villa Luxury
...
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    Villa Two Bedrooms
    Villa Two Bedrooms
    ...
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      Single Three Bedrooms
      Single Three Bedrooms
      ...
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        More about Niramaya Villas and Spa

        More about Niramaya Villas and Spa

        "Beautiful gardens, fantastic facilities."

        Reviewed 23 July 2016

        Melissa from Australia

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        Family with older children

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Beautiful location, and very relaxing"

        William from Australia

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        Couple
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (25)Booking.com Reviews (112)
        8.2
        Cleanliness8.4
        Facilities8.5
        Location8.3
        Room comfort and quality8.4
        Service8.0
        Value for money7.9
        Provided by verified guests of Agoda
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        Showing 23 verified guest comments
        12
        10.0
        Exceptional
        Jordan from Australia
        Family with young children
        Stayed 7 nights in December 2016
        Great and relaxing resort”
        Great and relaxing resort
        Reviewed January 01, 2018
        8.8
        Excellent
        Mr from Australia
        Family with teens
        Stayed 6 nights in July 2017
        Excellent”
        Great villa. Lovely breakfast choices on a la carte menu. Beautifully kept landscaped gardens in the complex. A very relaxing environment.
        Reviewed July 19, 2017
        9.6
        Exceptional
        marina from Australia
        Couple
        Stayed 5 nights in November 2016
        just like a brand new honeymoon”
        best holiday, very private and quite
        Reviewed November 08, 2016
        4.4
        Natalie from Australia
        Group
        Stayed 4 nights in October 2016
        Staff where appalling and food was terrible so bad ”
        Not enough staff can't even have a drink near the pool cause there's no staff no outside lights in villa staff at reception are rude on the phone and in person !!!
        Reviewed October 30, 2016
        9.2
        Exceptional
        William from Australia
        Couple
        Stayed 4 nights in October 2016
        Stunning”
        Beautiful location, and very relaxing
        Reviewed October 25, 2016
        9.6
        Exceptional
        Samuel from Australia
        Couple
        Stayed 3 nights in October 2016
        Paradis Bliss”
        Stayed at the Villa with the pool and I was really impressed. Great large room, nice staff, really clean, great location and everything was just splendid would definetly go again! I believe if they upped the quality and variety of breakfasts this can compete with international style resort villas. Definitely recommend it.
        Reviewed October 25, 2016
        7.2
        Very good
        Seckin from Australia
        Family with young children
        Stayed 8 nights in August 2016
        5 star facilities let down by service ”
        The villas are spectacular. Indoor/outdoor flow and own plunge pool is fantastic. When the settings are right, the temperature is great. The kitchen is fully equipped, if you want to stay in and cook you wouldn't need to leave. The drive to Port Douglas is only 5 mins though. Full laundry facilities were also nice to have. However for the price you pay, you do expect some service that usually comes with staying at a resort and that was disappointing. We stayed for 8 nights, the villa was only cleaned once. We knew this going in, but didn't realise how dirty it would get in 4 days given the indoor/outdoor set up and the pool. I kept cleaning the floor myself - not what you want to be doing on holiday. Continental breakfast was included but quite basic for a 5 star resort and absolutely no variety. It was the same thing for the whole 8 nights. You could upgrade to a hot breakfast, but that was pretty basic too, and no variety - scrambled eggs all the way. We asked for an omelette one day, and it was good. Asked for it again 2 days later and it was appalling. Apparently there was a new chef who hadn't made breakfast before. I know Port Douglas is a transient town , but almost all the staff seemed to be there just for the season, and it showed. They had no local knowledge. The restaurant staff in particular were very green. Terry who checked us in was great though. The thing that disappointed us the most was the lack of security. The gate to stop public entry to the villas was not functioning the whole time and was never fixed. There was a blackout one night, the phone did not work, when we called reception from our mobiles it was repeatedly busy and no diversion to an after hours number. That was pretty scary. The whole resort was blacked out and we couldn't get in touch with anyone. Terry did apologise and explained the generator didn't kick in, and that he was driving around in the buggy. Still, this just wasn't good enough. The reason we stayed at a resort ra
        Reviewed August 29, 2016
        8.4
        Excellent
        Melissa from Australia
        Family with teens
        Stayed 5 nights in July 2016
        Beautiful resort ”
        We had a fantastic family holiday in a 3-bedroom villa. Beautiful gardens, fantastic facilities. We loved our villa with our own pool. Highly recommended!
        Reviewed July 23, 2016
        3.6
        CHRISTOPHE from France
        Family with young children
        Stayed 4 nights in July 2016
        Outrageous!”
        I don t recommend the Riramaya Villa and Spa due to the rudeness of the management. We spent 4 nights in this expensive appartment hotel and were supposed to check out by 10am on the last day of our trip. Unfortunately we were not aware of this (was apparently explained in the welcomimg letter!) as nobody from the Niramaya told us when we checked in, along our stay or during our last breakfast. On our last day, we came back from a walk to the hotel at midday to check out and we had the very bad surprise to be asked from the management to top up Aud$250 as extra fee for late cleaning. They emailed us at 10:45am but with no success as we had no wifi. As my husband was trying to argue, the manager just told him that it was already charged on our credit card and turned her back to her office without any further comment. My husband has been left at the reception with no possibility of explanation. It is just unacceptable to be treated like that by employees of any hotel and aboveall by managers of luxury resorts. Niramaya would have been the perfect choice for us but the rudeness of the management makes us leave with a very bitter feeling.
        Reviewed July 18, 2016
        8.8
        Excellent
        Maria from Australia
        Family with young children
        Stayed 3 nights in June 2016
        Going back”
        So relaxing
        Reviewed June 29, 2016
        10.0
        Exceptional
        ANTHONY from United Kingdom
        Family with teens
        Stayed 5 nights in March 2016
        Mark Anthony ”
        Wonderful
        Reviewed April 08, 2016
        10.0
        Exceptional
        Quang from Australia
        Couple
        Stayed 3 nights in March 2016
        Good”
        Very good
        Reviewed March 29, 2016
        3.3
        Linda from Australia
        Family with young children
        Stayed 7 nights in January 2016
        Very Disappointed”
        Terrible The air cond didn't work Bugs everywhere Staff did nothing about it
        Reviewed January 11, 2016
        7.0
        Very good
        Justine from Australia
        Family with teens
        Stayed 7 nights in July 2015
        Fantastic”
        Pool, villa, spa
        Great.
        Reviewed July 11, 2015
        8.7
        Excellent
        Taryn from Australia
        Couple
        Stayed 3 nights in January 2015
        Very beautiful”
        The views, the private pool.. The lovely room
        Amazing, we had a very lovely time, very romantic settings
        Reviewed January 09, 2015
        6.7
        Good
        EUNICE from Singapore
        Family with teens
        Stayed 4 nights in December 2014
        Super Relax !!”
        Spacious, Simply leisure interior design,
        Overall was good. We stayed in a 3 room villa which is consider very big. During check out, our party of 6 requires more time to check if we leave anything behind and last minute packing and cleaning of the kitchen. It was 30min past check out time when the housekeeping came. I request for extra 5 mins to do the last check and was denined. I think this is not very flexible considering that the villa size is not small. But this is just a small setback. The hotel reception and tours enqiries were perfect. They were very prompt & very helpful. I have no regrets with my reservation at the hotel.
        Reviewed January 07, 2015
        8.7
        Excellent
        Chang from Singapore
        Family with young children
        Stayed 3 nights in April 2014
        Best resort hotel in FNQ”
        Villa design is great! love the infinity pool! home away from home
        it was a home away from home. The layout is excellent. I would be so shameless to "copy" the design and layout if I were to build my own house. Service was great. staff were knowledgeable and able to advice on the schedules of the various GBR excursions. We love this place!
        Reviewed November 10, 2014
        4.7
        yunan from China
        Family with young children
        Stayed 3 nights in August 2014
        not good as expect”
        pool, view, spa
        the bed is not clean when we first come in. we asked change the clean tower, but unfortunately, we didn't receive it. there is no bottle water in the room, need to buy in town by yourself.
        Reviewed August 15, 2014
        9.7
        Exceptional
        peter from Australia
        Couple
        Stayed 3 nights in July 2014
        luxury relaxing resort”
        rooms, gardens, pools
        fantastic
        Reviewed July 08, 2014
        10.0
        Exceptional
        nina from Australia
        Solo traveler
        Stayed 3 nights in June 2014
        Outstanding - the photos do not do any justice ”
        the villas, environment and customer service
        The environment setting was breathtaking - we never imagined to stay in something so beautifully connected to the outdoors. The weather was not the best but the heated plunge pool was utilised daily and really assisted in our very much needed holiday/break therapy!!
        Reviewed June 18, 2014
        12
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